Page 3 - Contents
Contents Declaration of Conformity 17 Regulatory Compliance Statements 21 Safety Agency Compliance Statements 25 Preface 45 1. Video Demonstration of Servicing the System 51 1.1 Video of System Disassembly 51 1.1.1 Disassembling the System, Part 1 51 1.1.2 Disassembling the System, Part 2 52 1.2 Vid...
Page 17 - Declaration of Conformity; EMC; USA—FCC Class A; European Union—EC
Declaration of Conformity Compliance ID: E220R Sun Razor Server This product has been tested and complies with the following rules and requirements. EMC USA—FCC Class A This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: 1. This device may not cau...
Page 18 - Safety; Supplementary Information
EN55022/CISPR22 (1985) Class A Curtis-StrausLLC. Report No:E990551-1 EN50082-1 IEC801-2 (1991) 8 kV (Direct), 15kV (Air) IEC801-3 (1984) 10 V/m, 80% AM at 1KHz IEC801-4 (1988) 4.0 kV Power Lines, 1 kV SignalLines IEC801-5 2 kV Power Lines (L-L, L-G) 1 kV Signal Lines (L-G, Shield-G) EN61000-3-2/IEC1...
Page 23 - BSMI Class A Notice
BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked asClass A on the product compliance label. Regulatory Compliance Statements 23
Page 25 - Safety Agency Compliance Statements; Safety Precautions; Symbols
Safety Agency Compliance Statements Read this section before beginning any procedure. The following text provides safetyprecautions to follow when installing a Sun Microsystems Razor system. Safety Precautions For your protection, observe the following safety precautions when setting up yourequipmen...
Page 26 - Modifications to Equipment
Caution – There is risk of personal injury and equipment damage. Follow the instructions. Caution – Hot surface. Avoid contact. Surfaces are hot and may cause personal injury if touched. Caution – Hazardous voltages are present. To reduce the risk of electric shock and danger to personal health, fol...
Page 27 - Placement of a Sun Product; SELV Compliance; Power Cord Connection
Placement of a Sun Product Caution – Do not block or cover the openings of your Sun product. Never place a Sun product near a radiator or heat register. Failure tofollow these guidelines can cause overheating and affect the reliability ofyour Sun product. Caution – The workplace-dependent noise leve...
Page 28 - Lithium Battery; Battery Pack; System Unit Cover
Caution – The power switch of this product functions as a standby type device only. The power cord serves as the primary disconnect device forthe system. Be sure to plug the power cord into a grounded power outletthat is nearby the system and is readily accessible. Do not connect thepower cord when ...
Page 29 - Laser Compliance Notice; Sicherheitsvorkehrungen
Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD-ROM Caution – Use of controls, adjustments, or the performance of procedures other than those specified herein may...
Page 30 - Symbole
vorliegenden gefährlichen Spannungen einen Kurzschluß verursachen, der einenBrand, Stromschlag oder Geräteschaden herbeiführen kann. Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung: Achtung – Gefahr von Verletzung und Geräteschaden. Befolgen Sie die Anweisungen. Achtung – Hohe Temper...
Page 31 - Aufstellung von Sun-Geräten; Einhaltung der SELV-Richtlinien
Aufstellung von Sun-Geräten Achtung – Um den zuverlässigen Betrieb Ihres Sun-Geräts zu gewährleisten und es vor Überhitzung zu schützen, dürfen dieÖffnungen im Gerät nicht blockiert oder verdeckt werden. Sun-Produktesollten niemals in der Nähe von Heizkörpern oder Heizluftklappenaufgestellt werden. ...
Page 32 - Lithiumbatterie; Batterien; Gehäuseabdeckung
Achtung – Der Ein/Aus-Schalter dieses Geräts schaltet nur auf Wartezustand (Stand-By-Modus). Um die Stromzufuhr zum Gerätvollständig zu unterbrechen, müssen Sie das Netzkabel von derSteckdose abziehen. Schließen Sie den Stecker des Netzkabels an eine inder Nähe befindliche, frei zugängliche, geerdet...
Page 33 - Einhaltung der Richtlinien für Laser; Conformité aux normes de sécurité; Mesures de sécurité
Achtung – Bei Betrieb des Systems ohne obere Abdeckung besteht die Gefahr von Stromschlag und Systemschäden. Einhaltung der Richtlinien für Laser Sun-Produkte, die mit Laser-Technologie arbeiten, entsprechen den Anforderungender Laser Klasse 1. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Lase...
Page 34 - Symboles
4 Suivre tous les avertissements et toutes les instructions inscrites sur le matériel. 4 Vérifier que la tension et la fréquence de la source d’alimentation électriquecorrespondent à la tension et à la fréquence indiquées sur l’étiquette declassification de l’appareil. 4 Ne jamais introduire d’objet...
Page 35 - Conformité SELV; Connexion du cordon d’alimentation
Modification du matériel Ne pas apporter de modification mécanique ou électrique au matériel. SunMicrosystems n’est pas responsable de la conformité réglementaire d’un produit Sunqui a été modifié. Positionnement d’un produit Sun Attention: – pour assurer le bon fonctionnement de votre produit Sun e...
Page 36 - Batterie au lithium
Attention: – tous les cordons d’alimentation n’ont pas forcément la même puissance nominale en matière de courant. Les rallonges d’usagedomestique n’offrent pas de protection contre les surcharges et ne sontpas prévues pour les systèmes d’ordinateurs. Ne pas utiliser de rallonged’usage domestique av...
Page 37 - Couvercle; Conformité aux certifications Laser
Bloc-batterie Attention: – Les unités Product Name contiennent une batterie étanche au plomb (produits énergétiques portatifs n˚TLC02V50). Il existeun risque d’explosion si ce bloc-batterie est manipulé de façon erronée oumal mis en place. Ne remplacez ce bloc que par un bloc-batterie SunMicrosystem...
Page 38 - Normativas de seguridad; Precauciones de seguridad; Símbolos
CD-ROM Attention: – L’utilisation de contrôles, de réglages ou de performances de procédures autre que celle spécifiée dans le présent document peutprovoquer une exposition à des radiations dangereuses. Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir c...
Page 41 - Batería de litio; Paquete de pilas; Tapa de la unidad del sistema; Aviso de cumplimiento con requisitos de láser
Batería de litio Precaución – En las placas de CPU Sun hay una batería de litio insertada en el reloj de tiempo real, tipo SGS Núm. MK48T59Y,MK48TXXB-XX, MK48T18-XXXPCZ, M48T59W-XXXPCZ, o MK48T08.Las baterías no son elementos reemplazables por el propio cliente.Pueden explotar si se manipulan de for...
Page 42 - GOST-R Certification Mark; Norge
Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD-ROM Precaución – El manejo de los controles, los ajustes o la ejecución de procedimientos distintos a los aquí especificados pueden exponer alusuario a radiaciones peligrosas. GOST-R Certification Mark Nordic Lithium ...
Page 43 - Sverige; Danmark; Suomi
Sverige VARNING – Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas avapparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Danmark ADVARSEL! – Litiumbatteri — Eksplosionsfare ved fejlagtig håndtering. Udskiftning må ku...
Page 45 - Preface; How This Book Is Organized
Preface The Sun Enterprise 220R Server Service Manual provides detailed procedures thatdescribe the removal, installation, and replacement of serviceable parts and optionsin the Sun Enterprise TM 220R server. This service manual also includes information about diagnostics and maintenance of the syst...
Page 46 - Using UNIX Commands
Chapter 1 describes tasks that you need to perform before or after each serviceprocedure. Chapter 2 explains tasks related to main logic board components. Chapter 3 provides information about tasks related to system storage devices. Chapter 4 describes tasks related to system backplanes and cables. ...
Page 47 - Shell Prompts; Related Documentation
Typeface orSymbol Meaning Examples AaBbCc123 Book titles, new words or terms,words to be emphasized Read Chapter 6 in the User’s Guide. These are called class options. You must be superuser to do this. Command-line command andvariable entry; replace the variablewith a real name or value, andthen pre...
Page 48 - Accessing Sun Documentation Online
Server rackmounting and setup Setting up and running the system;features and options, setup andinstallation, troubleshooting, andnetwork adminstration for thesystem Late breaking product news andinformation Sun Enterprise 220R Setup and Rackmounting Guide Sun Enterprise 220R Server Owner’s Guide Sun...
Page 49 - Sun Welcomes Your Comments
Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments andsuggestions. You can email your comments to us at: [email protected] Please include the part number (8xx-xxxx-xx) of your document in the subject line ofyour email. Preface 49
Page 51 - Video of System Disassembly; Disassembling the System, Part 1
CHAPTER 1 Video Demonstration of Servicing theSystem This chapter includes four video demonstrations of dissassembling the system andreassembling the system. The demonstrations are intended to provide overallfamiliarity with system parts and options and how they are removed and installed.The video i...
Page 52 - Disassembling the System, Part 2; Video of System Reassembly; Reassembling the System, Part 1; Reassembling the System, Part 2
1.1.2 Disassembling the System, Part 2 Click on the icon above for the video demonstration. This video file is very large;loading it may take over a minute. Click here for Appendix E. 1.2 Video of System Reassembly 1.2.1 Reassembling the System, Part 1 Click on the icon above for the video demonstra...
Page 53 - Preparing to Service the System
CHAPTER 2 Preparing to Service the System This chapter tells you what you need to know about preparing for and completingservice procedures. Except for removing and installing disk drives, this system should be serviced by aqualified hardware service provider. Please be sure to keep the following gu...
Page 54 - How to Power Off the System; What to Do
4 Section 2.10 “About Communicating With the Server” on page 73 4 Section 2.13 “Tools Required for Installation and Service” on page 77 2.1 How to Power Off the System Caution - Before turning off system power, halt the operating system as described below. Failure to halt the operating system proper...
Page 55 - How to Power On the System; Before You Begin
2.2 How to Power On the System 2.2.1 Before You Begin If a terminal or local console is not already connected to the system, you need toinstall one before continuing the startup procedure. For information, see: 4 Section 2.10 “About Communicating With the Server” on page 73 4 Section 2.12 “How to Co...
Page 58 - How to Initiate a Reconfiguration Boot
Note - The Locked position prevents accidentally powering-off the system. See Section 2.9.1 “Keyswitch Settings” on page 72 for information about eachkeyswitch setting. 2.3 How to Initiate a Reconfiguration Boot 2.3.1 Before You Begin After installing any internal or external storage device, or any ...
Page 59 - What Next
2.3.2 What to Do 1. Turn on power to any peripherals and external storage devices. Read the documentation supplied with the device for specific instructions. 2. Turn on power to the monitor or terminal. 3. Turn the front panel keyswitch to the Power-On/Off position. See Section 2.9 “About the Status...
Page 60 - How to Position the System for Service
4 Section 2.9.2 “System LED Indicators” on page 72 2.4 How to Position the System for Service This procedure describes placing the system in position for service by sliding it outof the rack enclosure without removing it from the rack. All service proceduresexcept removing and replacing the main log...
Page 63 - How to Slide the System Into the Rack
2.5 How to Slide the System Into the Rack 2.5.1 Before You Begin If you have been working inside the system, see: 4 Section 2.7 “How to Replace the System Cover” on page 67 2.5.2 What to Do 1. Release the two flat spring catches that lock the system into its current position. Press in on both spring...
Page 65 - How to Remove the System Cover
4. Reconnect all external cables that were attached to the back panel of the system. Examine each disconnected cable for information indicating the cable’s origin andits terminating connection. 5. Replace, close, and lock the rack enclosure door(s), as appropriate. 2.5.3 What Next To power on the sy...
Page 67 - How to Replace the System Cover
2.6.3 What Next You are now ready to install, remove, or replace components inside thesystem chassis. To reassemble the system, see: 4 Section 2.7 “How to Replace the System Cover” on page 67 2.7 How to Replace the System Cover 2.7.1 Before You Begin Caution - Do not operate the system while the sys...
Page 69 - How to Avoid Electrostatic Discharge
4 Section 2.2 “How to Power On the System” on page 55 4 Section 2.3 “How to Initiate a Reconfiguration Boot” on page 58 2.8 How to Avoid Electrostatic Discharge Use the following procedure to prevent static damage whenever you are accessingany of the internal components of the system. 2.8.1 Before Y...
Page 71 - About the Status and Control Panel
2.8.3 What Next To reassemble the system, see: 4 Section 2.7 “How to Replace the System Cover” on page 67 2.9 About the Status and Control Panel The status and control panel includes two LED indicators and a three-positionsecurity keyswitch. Preparing to Service the System 71
Page 72 - Keyswitch Settings; System LED Indicators
2.9.1 Keyswitch Settings The front panel keyswitch controls the power-on modes of the system. The followingtable describes the function of each switch setting. KeyswitchPosition Icon Description Power-On/Off This setting enables the system’s Power button to turnthe system power on or power off. If t...
Page 73 - About Communicating With the Server
Name Icon Description Power-on/activity This green LED lights continuously when the systempower is on. General fault This yellow LED lights steadily when any fault isdetected (including a fault reported by a powersupply LED fault). 2.10 About Communicating With the Server To initiate a reconfigurati...
Page 88 - How to Remove a Memory Module
3.1 How to Remove a Memory Module Memory modules for this system are dual inline memory modules (DIMMs). EachDIMM bank must contain four DIMMs of equal density (for example, four 64-MbyteDIMMs) to function properly. Supported DIMM configuration options are 32, 64, and128 megabytes. See the Sun Enter...
Page 90 - How to Install a Memory Module; Configuration Rules
3.2 How to Install a Memory Module Memory modules for this system are dual inline memory modules (DIMMs). EachDIMM bank must contain four DIMMs of equal density (for example, four 64-MbyteDIMMs) to function properly. Supported DIMM configuration options are 32, 64, and128 megabytes. See the Sun Ente...
Page 94 - How to Remove a PCI Card
4 Section 7.6 “How to Use OpenBoot Diagnostics (OBDiag)” on page 195 3.3 How to Remove a PCI Card 3.3.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the Sys...
Page 97 - How to Install a PCI Card
3.4 How to Install a PCI Card 3.4.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.8 “How to Avoid Electrostatic Disc...
Page 100 - How to Remove a CPU Module
When you are ready to restart the system, be sure to run OpenBoot Diagnostics teststo verify that the system functions correctly with the new parts you have justinstalled. For additional information, see: 4 Section 7.6 “How to Use OpenBoot Diagnostics (OBDiag)” on page 195 You must also perform a re...
Page 102 - How to Install a CPU Module
3.5.3 What Next To install a CPU module, complete this task: 4 Section 3.6 “How to Install a CPU Module” on page 102 3.6 How to Install a CPU Module 3.6.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Servi...
Page 110 - How to Remove the Air Guide
3.9 How to Remove the Air Guide 3.9.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.8 “How to Avoid Electrostatic Di...
Page 111 - How to Replace the Air Guide
3.9.3 What Next To replace the air guide, complete this task: 4 Section 3.10 “How to Replace the Air Guide” on page 111 3.10 How to Replace the Air Guide 3.10.1 Before You Begin Complete this task: 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 3.10.2 What to Do 1. Position the air ...
Page 116 - How to Remove the Main Logic Board
3.13 How to Remove the Main Logic Board 3.13.1 Before You Begin Caution - Use an antistatic mat when working with the main logic board. An antistatic mat provides the cushioning required to protect under the board, toprevent the main logic board from flexing, and to provide antistatic protection. Ca...
Page 119 - How to Replace the Main Logic Board
3.13.3 What Next To replace the main logic board, complete this task: 4 Section 3.14 “How to Replace the Main Logic Board” on page 119 3.14 How to Replace the Main Logic Board 3.14.1 Before You Begin All removable components should have been removed from the old main logic boardprior to removing the...
Page 122 - How to Set the Serial Port Jumpers
3.15 How to Set the Serial Port Jumpers The serial port jumpers on the main logic board (J2604 and J2605) permit theconfiguration of the system’s two serial ports for either EIA-432 or EIA-232D signallevels. EIA-432 levels are the default standard for North American users. EIA-232Dlevels are require...
Page 124 - How to Set the Flash PROM Jumpers
Serial port jumper A shunt on pins 1and 2 selects A shunt on pins 2and 3 selects The default shuntis on pins J2604 RS-232D RS-432 2 and 3 J2605 RS-232D RS-432 2 and 3 3.15.3 What Next Complete the following task to reassemble the system: 4 Section 2.7 “How to Replace the System Cover” on page 67 3.1...
Page 127 - How to Remove a Disk Drive
CHAPTER 4 Removing and Installing StorageDevices This chapter describes how to remove and install the system’s storage and removablemedia devices. For a list of part numbers for field-replaceable units and optionalequipment, see Appendix D. The following tasks are covered in this chapter: 4 Section ...
Page 130 - How to Install a Disk Drive
4.2 How to Install a Disk Drive The system’s disk hot-plug feature lets you install a disk drive without shutting downthe operating system or turning off the system power. For more information, seeyour Sun Enterprise 220R Server Owner’s Guide. 4.2.1 Before You Begin Complete this task: 4 Section 2.8...
Page 139 - How to Install a CD-ROM or Tape Drive
2. Slide the drive out from the front of its bay in the removable media assembly. Push the drive from the back to start the removal process. 3. Place the drive on an antistatic mat. 4.5.3 What Next To install the CD-ROM or tape drive, complete this task: 4 Section 4.6 “How to Install a CD-ROM or Tap...
Page 155 - How to Connect the System Cables
9. Connect the CPU power sense cable to the power distribution board at connectors J0205 and J0206. 10. Connect the keyswitch/power button/LED cable to the power distribution board at connector J0500. 11. Connect the I/O power cable to the power distribution board at connector J0210. 12. Connect the...
Page 156 - Cable Connectors and Routing
2. Install the cable according to the routing and cable management instructions provided in the table. Each cable connector is keyed so that it can be connected in only one way. 5.5.3 Cable Connectors and Routing Cable Name Connections Routing and Management CPU powersense cable From: Power distribu...
Page 160 - How to Remove a Power Supply
6.1 How to Remove a Power Supply 6.1.1 Before You Begin It is not necessary to power off the system if you are removing a redundant powersupply. For more information, see “About Power Supplies” in your Sun Enterprise220R Server Owner’s Guide. If your system has only one power supply, complete this t...
Page 162 - How to Install a Power Supply
6.2 How to Install a Power Supply 6.2.1 Before You Begin If you are installing a redundant power supply, it is not necessary to power off thesystem. For more information, see “About Power Supplies” in your Sun Enterprise220R Server Owner’s Guide. 6.2.2 What to Do 1. Unlock the system doors and swing...
Page 164 - How to Remove the Fan Tray Assembly
8. Tighten the Phillips screw on the power supply retaining clip. Note - As you tighten the screw, the lower end of the retaining clip presses on the front of the power supply. Fully tightening the Phillips screw ensures that thepower supply is properly seated in its bay. 6.2.3 What Next Verify corr...
Page 165 - How to Replace the Fan Tray Assembly
2. Lift the fan tray assembly out of the system chassis. 6.3.3 What Next To replace the fan tray assembly, complete this task: 4 Section 6.4 “How to Replace the Fan Tray Assembly” on page 165 6.4 How to Replace the Fan Tray Assembly 6.4.1 Before You Begin Complete this task: 4 Section 2.8 “How to Av...
Page 179 - How to Remove a System Door
6.9 How to Remove a System Door 6.9.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 6.9.2 What to Do 1. Unlock the system doors. 2. Remove the decorative panel from the flange of the sys...
Page 181 - How to Replace a System Door
6.9.3 What Next To replace a door, complete this task: 4 Section 6.10 “How to Replace a System Door” on page 181 6.10 How to Replace a System Door 6.10.1 What to Do 1. Position the door hinge on the chassis flange. The hinge goes on the front of the chassis flange. Removing and Replacing Miscellaneo...
Page 185 - Diagnostics and Troubleshooting
CHAPTER 7 Diagnostics and Troubleshooting This chapter describes the diagnostic tools available for the system and provides anintroduction to using these tools. The chapter also provides information about errorindications and software commands to help you determine what component of thesystem you ne...
Page 186 - About Diagnostic Tools
7.1 About Diagnostic Tools The system provides both firmware-based and software-based diagnostic tools tohelp you identify and isolate hardware problems. These tools include: 4 Power-on self-test (POST) diagnostics 4 OpenBoot Diagnostics (OBDiag) 4 SunVTS TM software 4 Sun Enterprise SyMON TM softwa...
Page 188 - How to Use POST Diagnostics
4 Memory modules 4 NVRAM 4 Main logic board POST reports its test results by flashing or steadily illuminating LEDs on thesystem’s front panel. If a keyboard is installed, POST also displays test results on thekeyboard LEDs. See Section 7.12.1 “Error Indications” on page 212 for moreinformation abou...
Page 189 - Results
7.3.2 What to Do Ensure that the front panel keyswitch is in the Standby position. You can initialize POST one of two ways: 4 By setting the diag-switch? to true and the diag-level to max or min , followed by power cycling the system unit 4 By simultaneously pressing the keyboard Stop and D keys whi...
Page 190 - Observing POST in Progress; How to Set Up a tip Connection
7.3.3.1 Observing POST in Progress As POST runs, it displays detailed diagnostic status messages on the system console.If POST detects an error, it displays an error message on the system console thatindicates the failing part. A sample error message is provided below: Power On Self Test Failed. Cau...
Page 192 - How to Verify the Baud Rate
b. Type ps -a to view the active tip line and process ID (PID) number. c. Type the following to kill the tip hardwire process. % kill -9 PID# 7.4.1 How to Verify the Baud Rate To verify the baud rate between the system being tested and a terminal or anotherSun system monitor: 1. Open a shell window....
Page 193 - OBDiag Menu
4 Disk drives 4 Any option card that contains an on-board self-test On the main logic board, OBDiag tests not only the main logic board but also itsinterfaces: 4 PCI 4 SCSI 4 TPE Ethernet including MII Ethernet 4 Serial 4 Parallel 4 Keyboard/mouse OBDiag reports some test results by flashing or stea...
Page 194 - Configuration Variable
OBDiag Menu 0 ..... PCI/Cheerio 1 ..... EBUS DMA/TCR Registers2 ..... Ethernet3 ..... Keyboard 4 ..... Mouse5 ..... Parallel Port6 ..... Serial Port A 7 ..... Serial Port B8 ..... NVRAM9 ..... Audio 10 ..... SCSI11 ..... All Above 12 ..... Quit13 ..... Display this Menu14 ..... Toggle script-debug 1...
Page 197 - OBDiag Tests
7.6.2 OBDiag Tests The OBDiag tests are described in the following sections: 4 Section 7.6.3 “PCI/Cheerio” on page 197 4 Section 7.6.4 “EBus DMA/TCR Registers” on page 198 4 Section 7.6.5 “Ethernet” on page 199 4 Section 7.6.6 “Keyboard” on page 200 4 Section 7.6.7 “Mouse” on page 200 4 Section 7.6....
Page 198 - EBus DMA/TCR Registers
Test Function line_walk1 Performs walk-one test on interrupt line. pin_test Verifies that the interrupt pin is logic-level high (1) after reset. The following example shows the PCI / Cheerio diagnostic output message. Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 0Testvendor_ID_test device_ID_testm...
Page 199 - Ethernet
CODE EXAMPLE 7–1 Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 1 TEST=’all_dma/ebus_test’SUBTEST=’dma_reg_test’ SUBTEST=’dma_func_test’Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7.6.5 Ethernet The Ethernet diagnostic performs the following tests. Test Function my_channel_reset Resets the Ethern...
Page 200 - Keyboard; Mouse; Parallel Port
(Continuation) SUBTEST=’bmac_tx_reg_test’SUBTEST=’mif_reg_test’SUBTEST=’mac_internal_loopback_test’ SUBTEST=’10mb_xcvr_loopback_test’SUBTEST=’100mb_phy_loopback_test’Enter (0-12 tests, 13 -Quit, 14 -Menu) ===> 7.6.6 Keyboard The keyboard diagnostic consists of an external and an internal loopback...
Page 201 - Serial Port A
Test Function sio_passive_lb Sets up the Super I/O configuration register to enable extended/compatible parallel port select, then does a write 0, walk one, write 0 x ffto the data register. It verifies the results by reading the status register. dma_read Enables ECP mode and ECP DMA configuration, ...
Page 202 - Serial Port B
Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7 TEST=’uartb_test’BAUDRATE=’1200’ BAUDRATE=’1800’BAUDRATE=’2400’BAUDRATE=’4800’ BAUDRATE=’9600’BAUDRATE=’19200’BAUDRATE=’38400’ BAUDRATE=’57600’BAUDRATE=’76800’BAUDRATE=’115200’ BAUDRATE=’153600’BAUDRATE=’230400’BAUDRATE=’307200’ BAUDRATE=’460800’Enter...
Page 203 - NVRAM; Audio; SCSI; All Above
7.6.11 NVRAM The NVRAM diagnostic verifies the NVRAM operation by performing a write andread to the NVRAM. The following example shows the NVRAM diagnostic output message. CODE EXAMPLE 7–4 Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 8 TEST=’nvram_test’SUBTEST=’write/read_patterns’SUBTEST=’write/r...
Page 206 - About SunVTS Software
and off (no testing). The system runs the appropriate level of diagnostics based onthe setting of the OpenBoot PROM variable diag-level. The default setting for diag-level is min . If your server is set up without a local console or terminal, you will need to set up amonitor, console, or terminal be...
Page 207 - For More Information
Useful tests to run on your system are listed below. SunVTS Test Description ecpptest Verifies the ECP1284 parallel port printer functionality cdtest Tests the CD-ROM drive by reading the disc and verifying the CD table of contents (TOC), if it exists disktest Verifies local disk drives fputest Chec...
Page 209 - How to Use SunVTS Software
7.9.3 What Next For more information, refer to the appropriate Solaris documentation, as well as the pkgadd reference manual page. 7.10 How to Use SunVTS Software 7.10.1 Before You Begin If your system passes the firmware-based diagnostics and boots the operatingsystem, yet does not function correct...
Page 211 - About Sun Enterprise SyMON Software
7.10.3 Results If SunVTS tests indicate an impaired or defective part, see the procedures in thisservice manual or contact your qualified Sun service provider to replace the defectivepart. 7.11 About Sun Enterprise SyMON Software Sun Enterprise SyMON software is a GUI-based diagnostic tool designed ...
Page 212 - Error Indications; Front Panel LEDs
7.12.1 Error Indications The system provides error indications via LEDs and error messages. Using the twoin combination, you can isolate a problem to a particular field-replaceable unit (FRU)with a high degree of confidence. The system provides fault LEDs in the following places: 4 Front panel 4 Key...
Page 214 - Power Supply LEDs
Caps Lock Compose Scroll Lock Num Lock Failing FRU On On On On Memory bank 0 On On Off On Memory bank 1 On On On Off Memory bank 2 On On On On Memory bank 3 Off Off Off On NVRAM Note - The Caps Lock LED flashes on and off to indicate that POST diagnostics are running; all other LEDs are off. When th...
Page 215 - Disk Drive LEDs
The following table provides a description of each LED. LED Name Icon Description DC Status This green LED is lit to indicate that all DCoutputs from the power supply arefunctional. Fault This yellow LED is lit to indicate a fault inthe power supply. The power supply isnon-functional and there is no...
Page 216 - Error Messages; Software Commands; Solaris
When a disk drive LED lights steadily and is green, it indicates that the slot ispopulated and that the drive is receiving power. When an LED is green and flashing,it indicates that there is activity on the disk. Some applications use the LED toindicate a fault on the disk drive. In this case, the L...
Page 225 - About Diagnosing Specific Problems; Network Communications Failure; Symptom; Action
7.13 About Diagnosing Specific Problems 7.13.1 Network Communications Failure 7.13.1.1 Symptom The system is unable to communicate over the network. 7.13.1.2 Action Your system conforms to the Ethernet 10BASE-T/100BASE-TX standard, which statesthat the Ethernet 10BASE-T link integrity test function ...
Page 226 - Determining the Device Name of the Ethernet Interface; Solution 1; Solution 2
Determining the Device Name of the Ethernet Interface To enable or disable the link integrity test for the standard Ethernet interface, or for aPCI-based Ethernet interface, you must first know the device name of the desiredEthernet interface. To list the device name: 1. Shut down the operating syst...
Page 227 - Disk or CD-ROM Drive Failure
7.13.2 Power-On Failures 7.13.2.1 Symptom The system attempts to power up but does not boot or initialize the monitor. 7.13.2.2 Action 1. Run POST diagnostics. See Section 7.3 “How to Use POST Diagnostics” on page 188. 2. Observe POST results. The front panel general fault LED should flash slowly to...
Page 229 - SCSI Controller Failures; Power Supply Failure
7.13.4 SCSI Controller Failures To check whether the main logic board SCSI controllers are defective, test the driveresponse to the probe-scsi command. To test additional SCSI host adapters added to the system, use the probe-scsi-all command. You can use the OBP printenv command to display the OpenB...
Page 231 - Keyboard/Mouse Connector Diagram
APPENDIX A Connector Signal Descriptions This appendix describes the Sun Enterprise 220R system main logic board connectorsignals and pin assignments accessible from the back panel. Topics covered in this appendix include: 4 Section A.1 “Reference for the Keyboard/Mouse Connector” on page 231 4 Sect...
Page 232 - Keyboard/Mouse Connector Signals
A.1.2 Keyboard/Mouse Connector Signals Pin Signal Name Signal Description 1 Gnd Ground 2 Gnd Ground 3 +5 VDC +5 VDC 4 Mse-rxd Mouse receive data 5 Kbd-txd Keyboard out 6 Kbd-rxd Keyboard in 7 Kbd-pwk Keyboard power on 8 +5 VDC +5 VDC A.2 Reference for the Serial Port A and BConnectors The serial por...
Page 236 - Reference for the UltraSCSI Connector
A.3.1 TPE Connector Diagram A.3.2 TPE Connector Signals Pin Number Signal Name Description 1 tpe0 Transmit data + 2 tpe1 Transmit data - 3 tpe2 Receive data + 4 Common mode termination Termination 5 Common mode termination Termination 6 tpe3 Receive data - 7 Common mode termination Termination 8 Com...
Page 240 - Reference for the Parallel Port Connector; Parallel Port Connector Diagram
Pin Signal Name Description 66 Dat<9>_ Data 9 67 Dat<10>_ Data 10 68 Dat<11>_ Data 11 A.5 Reference for the Parallel Port Connector The parallel port connector is a DB-25 type connector located on the main logicboard back panel. A.5.1 Parallel Port Connector Diagram A.5.2 Parallel ...
Page 242 - MII Connector Diagram
Pin Mnemonic Signal Name Description 17 PAR_IN_L Peripheral InputLow Set low by the host to selectperipheral device for forwardchannel transfer. Set high toindicate bus direction is fromperipheral to host. 18 Signal ground Signal ground 19 Signal ground Signal ground 20 Signal ground Signal ground 2...
Page 243 - MII Connector Signals
A.6.2 MII Connector Signals Pin Signal Name Description 1 Pwr Power 2 Mdio Management data I/O 3 Mdc Management data clock 4 Rxd3 Receive data 3 7 Rxd0 Receive data 0 8 Rx_dv Receive data valid 9 Rx_clk Receive clock 10 Rx_er Receive error 11 Tx_er Transmit error 12 Tx_clk Transmit clock 13 Tx_en Tr...
Page 245 - System Specifications; Reference for System Specifications; Physical Specifications; Electrical Specifications
APPENDIX B System Specifications This appendix provides product specifications for the Sun Enterprise 220R server. 4 Section B.1.1 “Physical Specifications” on page 245 4 Section B.1.2 “Electrical Specifications” on page 245 4 Section B.1.3 “Environmental Specifications” on page 246 B.1 Reference fo...
Page 246 - Environmental Specifications
Parameter Value Input Nominal Frequencies 50 Hz or 60 Hz nominal Nominal Voltage Range 100 to 240 VAC Maximum Current AC RMS 6.3 A @ 100 VAC AC Operating Range 90 to 264 Vrms, 47 to 63Hz Outputs 5.1 VDC 1 0.1 to 1 A +3.3 VDC 2 3 to 50 A +5 VDC 3 3 to 40 A +12 VDC 0.5 to 5 A -12 VDC 0 to 0.5 A Maximu...
Page 249 - Functional Description
APPENDIX C Functional Description This appendix provides a functional description for the following: 4 Section C.1 “System Unit” on page 249 4 Section C.1.14 “Power Supply” on page 274 4 Section C.1.17 “Main Logic Board” on page 277 The following items are not supported on the Sun Enterprise 220R se...
Page 252 - UPA
C.1.1 UPA The UltraSPARC port architecture (UPA) provides a packet-based interconnectbetween the UPA clients: CPU modules, U2P ASIC, and UPA graphics cards.Electrical interconnection is provided through four address buses and four data buses. The four address buses are: 4 UPA address bus 0 (UPA_AD0)...
Page 253 - PCI Bus
C.1.2 PCI Bus The peripheral component interconnect (PCI) bus is a high-performance 32-bit or64-bit bus with multiplexed address and data lines. The PCI bus provides electricalinterconnection between highly integrated peripheral controller components,peripheral add-on devices, and the processor/memo...
Page 254 - UltraSPARC II Processor
C.1.2.1 U2P ASIC The UPT-to-PCI bridge (U2P) ASIC controls the PCI buses. It forms the bridge fromthe UPA bus to the PCI buses. For a brief description of the U2P ASIC, see SectionC.1.12 “ASICs” on page 271. C.1.2.2 Symbios 53C876 SCSI Controller The Symbios 53C876 SCSI controller provides electrica...
Page 255 - Memory System
4 Glueless four-processor connection with minimum latency 4 Snooping cache coherency 4 Four-way superscalar design with nine execution units; four integer executionunits 4 Three floating-point execution units 4 Two graphics execution units 4 Selectable little- or big-endian byte ordering 4 64-bit ad...
Page 258 - DIMM
C.1.4.1 DIMM The DIMM is a 60-nanosecond, fast-page-mode-style DIMM. Three DIMMconfigurations are supported in the system unit: 32-Mbyte, 64-Mbyte, and 128-Mbyte.The minimum memory capacity is 128 Mbytes (four 32-Mbyte DIMMs). Themaximum memory capacity is 2 Gbytes (sixteen 128-Mbyte DIMMs). 258 Sun...
Page 259 - Memory System Timing; Graphics and Imaging
A block of data (64 bytes) always comes from one bank of DIMMs. An error codecontaining the address of where a failure occurred, as well as the associatedsyndrome, is logged when an ECC error occurs. There are a total of four DIMM banks in the system unit. DIMM Bank U Number 0 U0701 through U0704 1 ...
Page 260 - Peripherals; Hard Drives
The 3DRAM is a standard dynamic random access memory (DRAM) that includes amulti-level cache and a separate graphics port. The FBC ASIC provides accelerationfor 2D and 3D imaging primitives. This, combined with the 3DRAM cache andsupport for graphics operations, supports a high-performance frame buf...
Page 261 - Keyboard and Mouse Port
806-1057, provides installation instructions, power requirements, and performancedata for the 18-Gbyte 10K rpm hard drive. C.1.7 Other RMA Storage Device X-Options The system unit supports other removable media assembly (RMA) storage deviceX-options that you can install in the system unit in lieu of...
Page 262 - Parallel Port Cables
C.1.8.2 Parallel Port The parallel port is supported by an IEEE 1284-compatible parallel port controllerthat is located on the SuperIO component. The parallel port controller is aPC-industry-standard controller that achieves a 2-megabits per second (Mbps) datatransfer rate. The parallel port control...
Page 263 - Electrical Characteristics; Serial Port; Serial Port Components
Electrical Characteristics Drivers operate at a nominal 5-VDC transistor-transistor logic (TTL) levels. Themaximum open circuit voltage is 5.5 VDC and the minimum is -0.5 VDC. A logichigh-level signal is at least 2.4 VDC at a source current of 0.32 mA and a logiclow-level signal is no more than 0.4 ...
Page 266 - Automatic Negotiation
communicate between the physical signaling and the medium access control layersfor both 100BASE-TX and 10BASE-T operations. The PHY IC interfaces to the100-Mbps physical-medium-dependent transceiver Twister IC. The 100BASE-TX portion of the PHY IC consists of the following functional blocks: 4 Trans...
Page 269 - Host Adapter; Supported Target Devices
C.1.11.1 Host Adapter The host adapter is a Symbios Logic PCI-SCSI I/O processor IC. The host adapterand all target devices comply with the Fast-20 single-ended drivers and receiverscharacteristics. The electrical characteristics of the output buffers include: 4 Vol (output low) equals 0 to 0.5 VDC ...
Page 270 - External Cables
Target Device Comment Internal disks Up to two 3.5-inch x 1.6-inch disks(9.1-Gbyte or 18-Gbyte). All internal disksare UltraSCSI-compliant. Internal CD-ROM drive Optional 644-Mbyte SunCD 32X speed;photo CD compatible. Headphone jack withvolume control. CD-ROM drive is a narrowSCSI device. Internal t...
Page 271 - SCSI ID Selection; ASICs
backplane card in support of the multi-host configuration. The following figureshows the functionality of the internal SCSi assembly. C.1.11.5 SCSI ID Selection The main logic board host adapter is assigned the SCSI identification of 7 for bothports. The two internal drives attached to the SCA-2 con...
Page 273 - FBC
connection between the PCI bus and all other I/O functions. In addition, the PCIOASIC contains an embedded Ethernet controller to manage Ethernet transactions andprovides the electrical connection to slower on-board functions, such as the flashPROM and the audio module. C.1.12.4 U2P The UPA-to-PCI b...
Page 274 - RISC; SuperIO; Power Supply
C.1.12.6 RISC The reset, interrupt, scan, and clock (RISC) ASIC implements four functions: reset,interrupt, scan, and clock. Generation and stretching of the reset pulse is performedin this ASIC. Interrupt logic concentrates 42 different interrupt sources into a 6-bitcode, which communicates with th...
Page 275 - Control Signals; Remote Enable PowerOn
Output Voltage (VDC) Maximum Current(A) Regulation Band 1 3.3 50.0 3.23 to 3.43 2 5.0 40.0 4.95 to 5.15 3 12.0 5.0 11.40 to 12.60 4 -12.0 0.5 -12.60 to -11.40 5 5.1 1.0 4.95-5.25 Note - The combined power of output 1 and output 3 must be less than 320 watts. C.1.15 Control Signals With the exception...
Page 276 - PCI Cards
PCI Cards The PCI card power budget supports a total of 60 watts, which is distributed amongfour PCI cards in an arbitrary way as long as the total PCI power does not exceed 60watts. The following table lists 5 VDC PCI card power estimates Voltage Rail(VDC) PCI Cards(MaximumNumber) Current Each (Amp...
Page 277 - Standard System Facilities; Main Logic Board
C.1.16 Standard System Facilities In addition to the previously listed features, the system unit provides the following: 4 TOD/NVRAM for clock and identification functions 4 Flash PROM for operating system initialization. The flash PROM isre-programmable through UNIX and OBP utilities. C.1.17 Main L...
Page 279 - Illustrated Parts Breakdown
APPENDIX D Illustrated Parts Breakdown This appendix consists of a sequence of illustrations that show how the variouspieces of the system fit together. Part numbers are also provided. D.1 Part Numbers The following items for the Sun Enterprise 220R server can be replaced at thecustomer site by a qu...
Page 289 - Video Player Help
APPENDIX E Video Player Help This appendix is designed to help you if you are having difficulty playing the onlinevideo demonstrations of the Sun server disassembly or reassembly from yourbrowser. To view the videos you need access to the AnswerBook2 software runningon a server in the network, and y...
Page 290 - Do You Have a Problem Playing Video?; Sun Server Users
E.1 Do You Have a Problem Playing Video? In order to browse the AnswerBook2 documentation that accompanied this product,your administrator must install server version 1.70, or a later compatible version, ofthe AnswerBook2 software. Consult your system administrator to confirm that thecorrect version...
Page 291 - Requirements for Playing Video
E.2 Requirements for Playing Video On both Sun systems and PCs, you must configure the system on which you areviewing the videos with adequate memory and space in your local system’s /tmp or /swap directory. For more information about configuring systems, see Section E.5.1 “Video Files and Your Syst...
Page 292 - Obtaining ShowMe TV Software; Accessing ShowMe TV Software
E.3 Obtaining and Accessing the ShowMeTV Player on Solaris Systems If you are using a PC to access the AnswerBook2 documentation, you do not need toread this section. PC users can view online videos using ActiveMovie, which iswidely available but not supplied by Sun. This section includes the follow...
Page 293 - How to Install ShowMe TV on Your System
If the exported file system is in your PATH variable, you should be able to type showmetv in a command window, and the ShowMe TV player will start. In this case, you can skip to Section E.4.1 “Configuring Web Browsers to Use ShowMeTV” on page 295 and configure your browser to use the accessible vers...
Page 295 - Configuring Web Browsers to Use ShowMe TV
5. Log out as the root user. Type: # exit When you have completed the installation, you will need to configure your browserto use the ShowMe TV software. See Section E.4.1 “Configuring Web Browsers to UseShowMe TV” on page 295. E.4 Configuring Web Browsers to ViewAnswerBook2 Video After you have ins...
Page 296 - To Configure Netscape Navigator 3.x or 4.x
(Continuation) 2. Start the HotJava browser. 3. From the Edit menu, choose Preferences ä Viewer Applications... The Viewer Applications window opens. 4. Scroll through the large Content Types field to find MPEG Video Clip and select it. 5. At the Action selector, choose View in Application. 6. In th...
Page 298 - Improving Online Video Performance; Video Files and Your System Resources; Improving File Loading Time
E.5 Improving Online Video Performance Playing video online requires considerable computer resources compared to othercomputer applications. This section informs you about resources, and alerts you tomeasures you can take to improve performance and conserve system resources. Tofind out about each to...
Page 300 - To Configure Microsoft Internet Explorer
hostname console login: username password: password 2. Start the Navigator browser. 3. For Navigator 4.x, go to Step 4 on page 297. For Navigator 3.x, perform the following steps: a. From the Options menu, choose Network Preferences... The Network Preferences window opens. b. Click on the Proxies ta...
Page 301 - Quitting the Video Player
2. Start the Internet Explorer browser. 3. From the View menu, choose Options. The Options window opens. 4. Click on the Connection tab. The Proxy Server window is displayed. 5. If Connect Through Proxy Server is checked, click on the Settings button. Otherwise, click OK to complete the task. The Pr...
Page 302 - Adjusting the Brightness of ShowMe TV Files; Playing the Movies From the AnswerBook2 CD
E.5.5 Adjusting the Brightness of ShowMe TV Files The settings on your monitor partly determine how bright or dark the video appearson your screen. The AnswerBook2 videos are digitized to look their best on an“average” monitor setting. If your monitor or video card does not fit this averageprofile, ...