Page 2 - Contents; Why doesn’t the phone work the way I want?
1 Contents Getting started . . . . . . . . . . . . . . . . . . 4 Assemble the phone, SIM card, battery, make a call. Getting to know your phone . . . . . . . 10 Phone overview, use the menus, enter letters, file manager. Calling . . . . . . . . . . . . . . . . . . . . . . . . 21 Calls, phonebook, vo...
Page 5 - Getting started; Instruction icons; 3 Navigating the menus
4 Getting started Getting started Assemble the phone, SIM card, battery, make a call. More information and downloads are available at www.SonyEricsson.com/support. Instruction icons The following instruction icons appear in this user guide: Assembly Before you can use your phone you need to:• Insert...
Page 7 - Available services; 8 SIM card lock
6 Getting started PIN (Personal Identity Number) You may need a PIN (Personal Identity Number) to activate the services in your phone. Your PIN is supplied by your service provider. When you enter your PIN, the digits are hidden with an *, unless your PIN starts with the same digits as an emergency ...
Page 8 - Yes; if you want the setup wizard to help you
7 Getting started First-time use Make sure that the phone is charged before you turn it on. To turn on the phone 1 Press and hold until the phone vibrates. This indicates that it is powering up. 2 Enter your PIN, if you have one for your SIM card. 3 At first start-up, select the language you want fo...
Page 10 - To replace the outer covers; Hold the phone as shown in Illustration 1.
9 Getting started To replace the outer covers 1 Hold the phone as shown in Illustration 1. 2 Apply pressure with your thumbs while pushing away from the phone. Removing the cover may be difficult the first time. 3 Slide the cover away from the hinge. 4 Remove the cover. 5 Locate the notches along ea...
Page 11 - Getting to know your phone; Getting to know your; Flip open view; Delete numbers, letters or an item from a list.
10 Getting to know your phone Getting to know your phone Phone overview, use the menus, enter letters, file manager. Flip open view 1 2 3 4 5 6 7 8 9 10 11 12 13 1 Internal display. 2 Press and hold to activate the camera and video recorder. 3, 9 Selection key for menu items shown at the bottom of t...
Page 12 - Flip closed views
11 Getting to know your phone Flip closed views Camera Externaldisplay lens Internal antenna * Left view Right Right view Upper side volume Lower side volume Camera/video recorder button Internal antenna* side key * Your phone is equipped with an internal antenna. For best reception, try to hold you...
Page 14 - Navigating the menus
13 Getting to know your phone Navigating the menus The main menus are shown as icons on the desktop. Some submenus include tabs that appear on the screen. Scroll to a tab with the navigation key and select an option. External display Your phone’s external display shows the service provider, time, da...
Page 15 - Phone language; Setup wizard; Help texts; To get help; Shortcuts; Using keypad shortcuts
14 Getting to know your phone Phone language Most SIM cards automatically set the language used in the menu to the language of the country where you bought your SIM card. If this is not the case, the predefined language is English. If you use the setup wizard to help you get started with your phone,...
Page 16 - More options; Writing languages
15 Getting to know your phone To edit a standby shortcut 1 } Settings } the General tab } Shortcuts and select which shortcut you want to edit } Edit . 2 Scroll to a function that you want to create a new shortcut to } Shortcut . More options } More to enter a list of options. There are different al...
Page 17 - Messages; Θ Ξ Ψ Ω
16 Getting to know your phone Example: • To enter an ‘ A ’, press once. • To enter a ‘ B ’, quickly press twice. • To shift between capital and lower-case letters, press , then enter the letter. • You can use the volume buttons as a shortcut to certain letters: To enter a ‘ B ’, press and hold and p...
Page 20 - Quick keys; Navigating menus
19 Getting to know your phone Quick keys Useful key combinations are described below. Navigating menus Enter the main menu and select menu items. Navigate in the menu and lists. Delete an item press when in lists Enter a list of options } More Enter the status menu to see, for example, date, profile...
Page 21 - Call; Entering letters
20 Getting to know your phone Speed dial press any of the number keys - and } Call Reject a call quickly press a volume button twice when receiving a call or } No Turn off the ringtone when receiving a call press a volume button once or press Put a call on hold } Hold Retrieve a call } Retrieve Turn...
Page 22 - Calling; Making calls; Networks; Connect; Using T9 Text Input; 9 Voice control
21 Calling Calling Calls, phonebook, voice control, call options. Making calls Before you can make or receive any calls, you must turn on the phone and be within range of a network. % 7 First-time use . Networks When you turn on the phone, it automatically selects your home network if this is within...
Page 23 - Receiving calls
22 Calling To make a call 1 Enter the area code (if outside your local area) and the phone number. 2 } Call to make the call. 3 } End Call to end the call. To change the speaker volume during a call Use the volume buttons on the side of the phone to increase or decrease the speaker volume during a c...
Page 24 - Automatic redialing; To redial a number; Making international calls; To make international calls
23 Calling To answer a call • Open your phone.• Press the portable handsfree button, if applicable. To reject a call • Close your phone.• } No or quickly press either the upper or lower side volume key twice. Missed calls If you have missed a call, Missed Calls: appears in standby indicating the num...
Page 25 - Emergency calls; To make an emergency call; Contacts
24 Calling Emergency calls Your phone supports the international emergency numbers, 112, 911, 060, and 08. This means that these numbers can normally be used to make an emergency call in any country, with or without a SIM card inserted, if a GSM network is within range. To make an emergency call Ent...
Page 27 - Updating the phonebook
26 Calling To call a contact 1 } Phonebook . Scroll to, or enter the first letters of the contact you want to call. 2 When the contact you want to call is highlighted, press or to select a number } Call . To call a SIM number 1 } Phonebook . If SIM numbers is the default phonebook, select the name a...
Page 28 - Copying contacts; Checking the memory
27 Calling To delete all contacts 1 } Phonebook } Options } Advanced } Delete All Contacts . 2 } Yes and enter the phone lock code } OK . The default phone lock code is 0000. Names and numbers that are saved on the SIM card are not deleted. Default items for contacts You can choose which item – a ph...
Page 29 - Synchronizing contacts; the remote synchronization settings; Call list; To call a number from the call list; Speed dialing
28 Calling To check the memory } Phonebook } Options } Advanced } Memory Status . Synchronizing contacts You can back up and synchronize your contacts with a phonebook on the Web. For more information about a phonebook on the web, please contact your service provider. 1 } Phonebook } Options } Advan...
Page 30 - Voicemail; Receiving a voicemail message; Voice control; 2 Tips when recording and
29 Calling To speed dial From standby, enter the position number and } Call . To set the position number for speed dialing 1 } Phonebook } Options } Speed Dial and scroll to the position to which you want to add a phone number } Add . 2 Select a number. To replace a number in the speed dial list 1 }...
Page 31 - Voice dialing; To make a call from the phone
30 Calling Before voice dialing You must first activate the voice dialing function and record your voice commands. An icon appears next to a phone number that has a voice command. To activate voice dialing and record names 1 } Settings } the General tab } Voice Control } Voice Dialing } Activate } Y...
Page 34 - Forwarding calls; Call waiting service
33 Calling Forwarding calls If you cannot answer incoming calls, you can forward them to another number, for example, your answering service. You can choose between the following forward options:• Always Forward – forward all calls. • When Busy – forward calls if you are already on the phone. • Not ...
Page 35 - Conference calls; Creating a conference call
34 Calling Receiving a second call When you receive a second call, you can do the following:• } Answer to answer the second call and put the ongoing call on hold. • } Busy to reject the second call and continue the ongoing call. • } Replace Active Call to answer the second call and to end the ongoin...
Page 36 - Two voice lines; To select a line; My numbers; To check your phone numbers; Accept calls
35 Calling To release a participant Press } Release Part . and select the participant that you want to release from the conference call. To have a private conversation 1 Press } Talk To and select the participant that you want to talk to. 2 } Join Calls to resume the conference call. Two voice lines...
Page 37 - Restricted dialing; To activate or deactivate a call
36 Calling To add numbers to the accepted callers list 1 } Settings } the Calls tab } Manage Calls } Accept Calls } Only From List . 2 } New } Add . This takes you to phonebook look up. Select contacts from your phonebook. To accept all calls } Settings } the Calls tab } Manage Calls } Accept Calls ...
Page 38 - Fixed dialing; To activate or deactivate fixed; Call time and cost; To check the call time
37 Calling Fixed dialing Partial numbers can be saved. For example, saving 0123456 allows calls to be made to all numbers starting with 0123456. To activate or deactivate fixed dialing 1 } Phonebook } Options } Special Numbers } Fixed Dialing and select Activate or Deactivate . 2 Enter your PIN2 } O...
Page 39 - Call priority service
38 Calling To check the call cost } Settings } the Calls tab } Time & Cost } Call Costs . To reset the call cost meter } Settings } the Calls tab } Time & Cost } Call Costs } More } Clear Total Cost . Setting the call cost You can use the tariff function to specify the price per call unit. I...
Page 40 - Closed user groups; To add a group; Additional calling functions; Tone signals
39 Calling To change the priority for one call 1 Enter the phone number you want to call. 2 } More } Call Priority and select a priority. The number is called. Closed user groups To add a group 1 } Settings } the Calls tab } Manage Calls } Closed Groups } Edit List } New Group } Add . 2 Enter the na...
Page 41 - Groups
40 Calling can do this per call, or select this as a default setting. } More in standby to quickly change this default setting. To show or hide your phone number 1 Enter the phone number you want to call. 2 } More and select Hide Number or Show Number . To always show or hide your phone number 1 } S...
Page 42 - Text messaging; Before you start
41 Messages Messages Text messaging, picture messaging, email, My friends, messaging glossary. Text messaging Text messages are sent via SMS (Short Message Service). Text messages can contain pictures, animations, melodies and sound effects. Text messages can be sent to one person, several recipient...
Page 45 - Picture messages
44 Messages Message options You can set a default value for several message options or choose the settings each time you send a message. You can, for example, select to request a reply to a sent message, select what type of text message you want to send or set how long a message should be valid. For...
Page 48 - Email
47 Messages To use a predefined template for a picture message 1 } Messages } Templates and select a template. 2 } Use } MMS . } Add to make changes or add new items. 3 } More } Send to send the message. Automatic download You can select how you want your picture messages to be downloaded. } Message...
Page 52 - My Friends; My Friends contacts
51 Messages My Friends My Friends contacts You can add contacts from the phonebook to a list of contacts in My Friends, even if you do not have a My Friends account and are not connected to the My Friends server. You can then quickly access your favorite contacts and choose how you want to communica...
Page 55 - Area information
54 Messages To receive a chat invitation 1 When a message alert sounds and the message New chat invitation received. is displayed select View to view the invitation or Discard to discard the invitation. 2 If you have selected to view the invitation, and want to join the chat } Join Chat . If you wan...
Page 56 - Messaging glossary
55 Messages To turn area information on or off } Messages } Settings } Area Info } Reception . Cell information The cell information channel is used by some service providers to send messages about a certain network area to their subscribers within that area. To turn on the cell information channel ...
Page 58 - Imaging; Camera and video recorder; More; 5 To add a picture or a personal
57 Imaging Imaging Camera, video recorder, pictures, screen saver. Camera and video recorder Your phone has a digital camera and a digital video recorder. You can easily switch between the camera and the video recorder by pressing or . You can also press More and select Switch to Video or Switch to ...
Page 62 - Pictures; 5 To add a picture or a personal ringtone to
61 Imaging Pictures Your phone comes with a number of pictures. You can delete the pictures that come with your phone if you, for example, want to free memory. All pictures are saved in File Manager } Pictures . You can: • Have a picture as wallpaper and as screen saver.• Assign a picture to a conta...
Page 63 - Entertainment; Media player; Music and video clips
62 Entertainment To send a picture 1 } File Manager } Pictures and scroll to the picture you want } More } Send . 2 Select a transfer method. To receive and save a picture 1 Open the message in which you received the picture. 2 } More } Save Picture . Screen saver and wallpaper The phone has a scree...
Page 65 - Ringtones and melodies; To select a ringtone
64 Entertainment Ringtones and melodies Your phone comes with a number of standard and polyphonic melodies which can be used as ringtones. You can exchange melodies via cable. Please note that you are not allowed to exchange copyright-protected material. To select a ringtone } Settings } the Sounds ...
Page 66 - Sound recorder
65 Entertainment Composing You can compose and edit melodies to use as ringtones using the MusicDJ ™ . A melody consists of four tracks – Drums , Basses , Chords and Accents . A track contains a number of music blocks. The blocks consist of pre-arranged sounds with different characteristics. The blo...
Page 67 - Themes; Exchanging themes
66 Entertainment Recording options } More to view the following options: Record New , Send , Rename , Delete , Recorded Sounds . To start a sound recording 1 } Entertainment } Record Sound . 2 Wait until you hear a tone. When the recording starts, Recording is displayed together with the time of the...
Page 68 - Games; To start and end a game; Connectivity; Internet; Setting up Internet and email
67 Connectivity To download a theme } File Manager } Themes and scroll to a direct link } Go To . Games Your phone has several entertaining games. You can also download games and applications directly to the folders in your phone. Help texts are available for most games. To start and end a game 1 } ...
Page 69 - and select the profile you want to use.
68 Connectivity • You can enter settings by using the setup wizard.• You can enter or edit settings manually. Receiving settings in a text message Your network operator or Internet service provider may be able to send the required data account, Internet and email settings direct to your phone in a t...
Page 72 - Synchronizing; To select sync order for names
71 Connectivity to connect to. Your phone may already contain trusted certificates when you buy it. You can also download new certificates using the browser. To check the certificates in your phone } Connect } Internet Settings } Security } Trusted Cert. Synchronizing You can synchronize your mobile...
Page 73 - PC Applications; More features; Time and date; Date
72 More features 4 Select Applications and select the applications that you want to synchronize, for example, Phonebook } OK . 5 Select Application Settings and select application. Enter the name of the database and, if required, your username and password } OK . 6 Press } Save to save your new acco...
Page 74 - Calendar; 1 Synchronizing
73 More features Alarm clock The alarm can be set to ring at a specific time within 24 hours, or recurrently at a specific time on several days. You can have both these alarms set at the same time. The alarm signal rings even if the phone is set to silent or turned off. To set an alarm } Organizer }...
Page 76 - Tasks; To add a new task
75 More features To search for appointments 1 } Organizer } Calendar } More } Advanced } Find . 2 Enter the text you want to search for } OK . Appointments that match your search are shown. } View to view your appointments or } More for options to reschedule, edit, send, copy or delete. Exchanging a...
Page 77 - Notes; Exchanging notes; Profiles
76 More features To view a task } Organizer } Tasks and select a task } View . Exchanging tasks You can send and receive tasks using picture messaging. To send a task 1 In the list of tasks for a certain day, select the item you want to send } More } Send . 2 Select a transfer method. Receiving a ta...
Page 78 - Stopwatch
77 More features you can simply choose the Meeting profile and a number of settings are changed, for example, the ringtone is turned off.You can reset all profile settings to the way they were set when you bought your phone. Automatic activation Some profiles, for example In Car , are automatically ...
Page 79 - Timer; To set the timer; Display light; To set the display light; Calculator; To use the calculator; SIM card lock
78 More features Timer Your phone has a built-in timer. When the signal rings, press any key to turn it off. To set the timer } Organizer } Timer and enter the hours, minutes and seconds after which you want the timer to go off. Display light The display light can be set to On , Off , Automatic or P...
Page 80 - Phone lock; Phone lock on
79 More features Some SIM cards are locked at the time of purchase. If the SIM card lock is on, you have to enter a PIN (Personal Identity Number) every time you turn on your phone.If you enter your PIN incorrectly three times in a row, the SIM card is blocked. This is indicated by the message PIN b...
Page 81 - Code memo; Checkword and security
80 More features Automatic phone lock If the phone lock is set to automatic, you do not need to enter your phone lock code until a different SIM card is inserted in the phone. To set the phone lock 1 } Settings } the General tab } Locks } Phonelock } Protection and select an alternative. 2 Enter the...
Page 82 - Online services; To enter your new menu system
81 More features 4 Enter a checkword (maximum 15 characters) } Done . The checkword can consist of both letters and numbers. The next time you open the code memo, your checkword appears after you enter the passcode, and then your added codes are shown. To add a new code 1 } Organizer } Code Memo and...
Page 83 - Troubleshooting
82 Troubleshooting Troubleshooting Why doesn’t the phone work the way I want? This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you can easily correct yourself.However, if you need to ...
Page 84 - Send; menu is; card lock
83 Troubleshooting Grey menu options Grey text indicates a function that is temporarily unavailable, for example, if a service is not activated, or if your subscription does not support the function. Since you cannot send themes, pictures and sounds that are copyright-protected, the Send menu is som...
Page 85 - Additional Information; Sony Ericsson consumer; Accessible Solutions/Special
84 Additional Information Phone locked The phone is locked. To unlock the phone, % 79 Phone lock . Phone lock code Your phone comes with the phone lock code, 0000. You can change it to any four- to eight-digit code. % 79 Phone lock . Number not permitted The fixed dialing function is activated and t...
Page 86 - Hearing Aid Compatibility; Guidelines for Safe and; Recommendations
85 Additional Information Hearing Aid Compatibility Rating This model handset was designed to comply with the requirements set forth in Section 68.4 of the Federal Communication Commission's rules governing hearing aid compatibility (HAC), for the reduction of RF interference to hearing aids. The Mi...
Page 87 - Antenna
86 Additional Information • Do not attempt to disassemble your product. Only Sony Ericsson authorized personnel should perform service. Antenna Only use an antenna that has been specifically designed by Sony Ericsson for your mobile phone. Use of unauthorized or modified antennas could damage your m...
Page 88 - Driving
87 Additional Information when the handset is positioned a minimum of 15 mm from the body without any metal parts in the vicinity of the phone or when used with the original Sony Ericsson body worn accessory intended for this phone. Use of other accessories may not ensure compliance with FCC RF expo...
Page 90 - Disposing of the battery; Limited Warranty; Our warranty
89 Additional Information • Do not expose the battery to liquid.• Do not let the metal contacts on the battery touch another metal object. This could short-circuit and damage the battery. • Do not disassemble or modify the battery. • Do not expose the battery to extreme temperatures, never above +14...
Page 91 - Conditions
90 Additional Information Sony Ericsson and its service partners reserve the right to charge a handling fee if a returned Product is found not to be under warranty according to the conditions below.Please note that some of your personal settings, downloads or other information may be lost when your ...
Page 93 - FCC Statement
92 Additional Information FCC Statement This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undes...
Page 94 - Icons; Icon Description
93 Icons Icons Icon descriptions. The table below describes the icons which appear on the desktop and in standby. Icon Description Desktop Your personal phonebook Handling of text, picture, email, instant and voice messages Camera and video recorder functions Handling of pictures, sounds, video and ...
Page 97 - Index; battery
96 Index Index A accept calls 35account settings, email 47adding personal ringtones 25pictures to contacts 25 alarm clock 73alerts 64animations 61answering calls 22using voice control 31 answering service 29antenna, internal 11appointments 73–75area information 54ask to save 26assembling, phone 5aut...
Page 102 - Important Information; United States
101 Important Information United States THIS PHONE MODEL HAS BEEN CERTIFIED IN COMPLIANCE WITH THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.The Z502 Series mobile phones have been designed to comply with applicable safety requirements for exposure to radio waves. Your wireless phone is ...
Page 103 - Important Information - Canada
102 Important Information - Canada Radio wave exposure and Specific Absorption Rate (SAR) information The Z502 Series mobile phones have been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety ...
Page 104 - Important Information - Rest of the World
103 Important Information - Rest of the World Radio wave exposure and Specific Absorption Rate (SAR) information The Z502 Series mobile phones have been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that incl...