Page 3 - Table of Contents; page
3 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Table of Contents Table of Contents page Welcome .......................................................... 4Description ....................................................... 6Incoming Calls ............................................... 18...
Page 4 - Welcome
Welcome BusinessPhone – Dialog 4223 Professional / Dialog 3213 4 Welcome Welcome to the User Guide for the Dialog 4223 Professional / Dialog 3213 in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone 50, BusinessPhone 128i and B...
Page 5 - Copyright
5 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Welcome Copyright All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written...
Page 6 - Description
Description BusinessPhone – Dialog 4223 Professional / Dialog 3213 6 Description Dialog 4223 Professional 1 2 3 4 5 6 78 9 1011 12 13 14 15 16 16 16 17 18
Page 8 - Headset; control; Optional key panel; 7 Loudspeaker
Description BusinessPhone – Dialog 4223 Professional / Dialog 3213 8 12 Headset See section “ Headset - Dialog 4223 Professional ” on page 107. 13 Volume control To adjust the volume. Also space/backspace in writing mode. 14 Clear To disconnect calls or to clear the display in programming. 15 Microp...
Page 10 - Display
Description BusinessPhone – Dialog 4223 Professional / Dialog 3213 10 1 Display 3x40 characters. See section “ Display info ” on page 14. 2 Menu Function keys The functions depend on the traffic state and will be shown on the last line of the display. When you are requested to (see display) , press ...
Page 11 - 3 Loudspeaker on/off
11 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description 12 Mute To switch the microphone on or off. See section “ During Calls ” on page 33. 13 Loudspeaker on/off To switch the loudspeaker on or off. See section “ During Calls ” on page 33. 14 Clear To disconnect calls or to clear the ...
Page 12 - ì V
Description BusinessPhone – Dialog 4223 Professional / Dialog 3213 12 Phone keys Dialog 4223 / Dialog 3213 This table gives you an overview of the different key design of the Dialog 4223 Professional and the Dialog 3213 Executive. In this user guide you will only find illustrations of the Dialog 422...
Page 13 - Lamp indications
13 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description Lamp indications The key lamps on your telephone indicate with different signals the traffic state of the ongoing call or function. Ô Extinguished lamp The function is not active. Õ Ô Steady light The function is active. Ö Ô Slowl...
Page 14 - Display info
Description BusinessPhone – Dialog 4223 Professional / Dialog 3213 14 Display info The display assists your actions on the phone with step-by-step instructions. When your phone is idle, the upper line shows general information. The mid line shows your name and extension number. The lower line presen...
Page 15 - Status information
15 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description Status information Status information during internal calls: BLOCKED The called number is blocked. BUSY The called extension is busy. CALLING Incoming call. CONFERENCE Conference. CONGEST Congestion in the system. DISPLAY RESTRICT...
Page 16 - Tones
Description BusinessPhone – Dialog 4223 Professional / Dialog 3213 16 Tones Tones are audible in the handset. Dial tone (System ready to accept digits) Special dial tone (System ready to accept digits, active diversion on telephone) Ringing tone (Ringing signal to called party) - repeated after 4 s ...
Page 17 - Signals; Internal ringing signal
17 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Description Signals Ringing signals are emitted from the phone. Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries. Internal ringing signal - repeated after 4 s External ringing signa...
Page 18 - Incoming Calls; Internal calls; Answer calls; Handsfree; Press without lifting handset.
Incoming Calls BusinessPhone – Dialog 4223 Professional / Dialog 3213 18 Incoming Calls Internal calls A ringing signal and a flashing lamp indicate an incoming call. The display shows the number and the name of the internal caller. External calls A ringing signal and a flashing lamp indicate an inc...
Page 19 - On another extension; Call the ringing extension.; Allow calls on Line 2; Press to activate / deactivate Free On 2nd Access; Answer a second call; Press the flashing Line key.; Press the first Line key.
19 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Incoming Calls On another extension You can answer a call to another extension from any phone in your office. z Call the ringing extension. You receive busy tone. pick-up Press (see display). Allow calls on Line 2 If you also want to receive ...
Page 20 - Silent Ringing; Press to mute the ringer for incoming calls.; Save and redial incoming calls; Save number; save
Incoming Calls BusinessPhone – Dialog 4223 Professional / Dialog 3213 20 Silent Ringing This function is useful if you do not want to be disturbed by the ringing of the telephone. Incoming calls will only be indicated on the display and by the flashing Line key. Note: For the Dialog 3213 this functi...
Page 21 - Outgoing Calls; Make calls; Lift the handset and dial either:; or
21 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Outgoing Calls Sometimes you make a call but the person is not available. These functions will help you in your attempts to establish contact with the called party. Make calls How to make internal and external calls. u Lift the...
Page 22 - Last External Number Redial; Press to redial the last dialled external number.; Save external number
Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 3213 22 Last External Number Redial When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not. See also section “ Automatic Redial ” on page 24. * ...
Page 23 - Automatic Callback; Lift the handset when you are called back.
23 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Automatic Callback You call an extension and receive busy tone or get no answer. call-back Press (see display). Verification tone. d or í Replace the handset or press to finish the procedure. You are called back if the extensio...
Page 24 - Automatic Redial; Activate
Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 3213 24 Automatic Redial If you call an external number and receive busy tone or get no answer, you can instruct the system to automatically redial the number until it is available. Note: This feature could be restricted. Ask the syste...
Page 25 - Cancel; Press the relevant programmable key to cancel the; Pause
25 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Notes: It is not possible to do a new request on a key holding an already activated request until the existing one is cancelled. When the Automatic Redial lamp is rapidly flashing, your telephone is busy and you cannot receive ...
Page 26 - Busy extension; Intrusion
Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 3213 26 Busy extension You call an extension and receive busy tone. Camp-on You can notify a busy extension of your call by a muted ringing call. camp-on Press (see display). Keep the handset off hook. When the called extension replace...
Page 27 - Diverted extension; Enter extension number.; Abbreviated Numbers; Option 1 - Via a programmable key
27 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Diverted extension Bypass Call Forwarding makes it possible to call a specific extension, even if Call Forwarding is activated on this extension. * 6 0 * Dial. z Enter extension number. # Press. You will be connected to the spe...
Page 28 - Option 2 - Via the keypad; Common Abbreviated Numbers; Dial the Common Abbreviated Number.
Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 3213 28 Option 2 - Via the keypad If you are using the Dialog 4223 Professional without a key panel, you can program 10 Individual Abbreviated Numbers on the keys 0 to 9. Additionally, you can program the programmable keys on the telep...
Page 29 - Individual Abbreviated Numbers via a; Press to make a call or activate a dial code (pre-; Program Individual Abbreviated Number; Press a programmable key.; store; Press to finish programming.
29 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls Individual Abbreviated Numbers via a programmable key You can program and activate your most frequently used external numbers on the 2nd layer of a programmable key. This procedure can also be used if you want to program a func...
Page 30 - Individual Abbreviated Numbers via the; Press and dial the Abbreviated Number.; Enter Programming mode.; Cancel one specific Individual Abbreviated Number
Outgoing Calls BusinessPhone – Dialog 4223 Professional / Dialog 3213 30 Note: The Dual-Function keys allow Individual Abbreviated Numbers and other functions e.g. Dial-by-Name to be combined on the same keys. You can remove the transparent cover in order to write the names beside the keys. Put the ...
Page 31 - Enter an Abbreviated Number between 0 and 9 and press.; Cancel all Individual Abbreviated Numbers; prog; change; enter; Press to finish the procedure.
31 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Outgoing Calls z # Enter an Abbreviated Number between 0 and 9 and press. Cancel all Individual Abbreviated Numbers # 5 1 # Press. Confirmation tone. Dial-by-Name You can program and activate directory numbers (extensions and Common Abbreviat...
Page 32 - Phone Book; directory
Phone Book BusinessPhone – Dialog 4223 Professional / Dialog 3213 32 Phone Book You can search for all directory numbers and Common Abbreviated Numbers in the integrated telephone directory. directory Press (see display). The display shows: You can choose between internal telephone directory that co...
Page 33 - Group Listening; Press to switch the loudspeaker on or off.; From handset to handsfree; Press to switch the loudspeaker on.; Press to end the call.
33 BusinessPhone – Dialog 4223 Professional / Dialog 3213 During Calls During Calls The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can switch between handset and handsfree/group conversation, mute the microphones, make an inquiry, transfer the call, c...
Page 34 - From handsfree to handset; Press to switch the microphone on or off.; Call the third party.
During Calls BusinessPhone – Dialog 4223 Professional / Dialog 3213 34 From handsfree to handset You have an ongoing handsfree conversation. u Lift the handset. Conversation via the handset. Mute You have an ongoing conversation. É Press to switch the microphone on or off. When the lamp lights, the ...
Page 35 - Refer Back; Press to put the second call on hold.; Transfer; transfer
35 BusinessPhone – Dialog 4223 Professional / Dialog 3213 During Calls Refer Back You have an ongoing conversation on e.g. Line 2 and want to refer back to the call that is put on hold on Line 1. The lamp of the call put on hold flashes. Line 1 Ö Ô Press to put the second call on hold. First call is...
Page 36 - Callback; Call Waiting; To terminate the ongoing call and answer the waiting; Replace the handset to finish the ongoing call.; Conference; conf
During Calls BusinessPhone – Dialog 4223 Professional / Dialog 3213 36 Callback You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your telephone will ring again. Call Waiting If you hear the Call Waiting tone during...
Page 37 - Repeat the procedure to include other persons into the; Individual Hold; Press again to retake the call that has been put on hold.; Common Hold; Call the extension that put the call on hold.
37 BusinessPhone – Dialog 4223 Professional / Dialog 3213 During Calls Repeat the procedure to include other persons into the Conference. In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system. Individual Ho...
Page 38 - Call Metering; Cost Indication; To deactivate the indication of the ongoing call:
Call Metering BusinessPhone – Dialog 4223 Professional / Dialog 3213 38 Call Metering When the BusinessPhone Communication Platform is provided with metering information from the public net, the call metering function can be used to check the cost of outgoing calls. The BusinessPhone Communication P...
Page 39 - Cost of the last call; Read out your own cost counter; Read out cost counter for others; other
39 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Metering Cost of the last call After finishing an outgoing external call, you have the possibility to see the cost of the last call. * 4 6 # Dial. The display shows the cost of the last call. í Press to finish the procedure. Read out you...
Page 40 - In case of a typing error, press the Volume Down key to delete
Call Metering BusinessPhone – Dialog 4223 Professional / Dialog 3213 40 ì In case of a typing error, press the Volume Down key to delete the latest entered digit. activate Press to confirm the Password (see display). Select the type of meter you want to read out. caller Press to read out an extensio...
Page 41 - display; detail; Press to read out the detailed counters of each extension/; next
41 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Metering display Press to show the counter on the display (see display). In this menu you have the same possibilities as in the previous menu. It is also possible to reset without a printer.If you have not entered a specific directory nu...
Page 42 - Call Metering Information BusinessPhone
Call Metering BusinessPhone – Dialog 4223 Professional / Dialog 3213 42 Printout The printout covers the following information: Example: Call Metering Information BusinessPhone Date: 03 05 12 Time: 10:53 ERICSSON ENTERPRISE GmbH Pottendorfer Str. 25-27 1121 Vienna AUSTRIA Reason for print out : Read...
Page 43 - Printout contents; Ericsson; Directory number
43 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Metering Printout contents Date: Shows the date of the printout. Time: Shows the time of the printout. Ericsson Enterprise GmbH Pottendorfer Str. 25-27 1121 Vienna AUSTRIA 4 lines with 50 characters per line are free for definition. For ...
Page 44 - Integrated System Check; check; Press to toggle between the indication in pulses or cost (see
Call Metering BusinessPhone – Dialog 4223 Professional / Dialog 3213 44 Integrated System Check To avoid a loss of the counter values during reconfigurations of the system, an Integrated System Check offers you the opportunity to read out all the counters which were not reset before the reconfigurat...
Page 45 - Call Forwarding; Diversion when there is no answer; Diversion when caller receives busy tone
45 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Forwarding Call Forwarding When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position.If you urgently need to talk to someone who ha...
Page 46 - Fixed Diversion; Activate Fixed Diversion; Press to activate diversion.; Cancel diversion; Press to cancel diversion.
Call Forwarding BusinessPhone – Dialog 4223 Professional / Dialog 3213 46 Fixed Diversion This function directs your calls to a pre-programmed answering position (e.g. secretary). Activate Fixed Diversion 2nd Ô Press. Diversion Ô Press to activate diversion. All calls to your extension are directed ...
Page 47 - Program Fixed Diversion address; Dial new diversion address.
47 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Forwarding Program Fixed Diversion address If you need to program a new diversion address: prog Press (see display). diversion Press (see display). z Dial new diversion address. ì In case of a typing error, press the Volume Down key to d...
Page 48 - Individual Diversion; Program and activate Internal Diversion; Ô z; Press and dial the new directory number.; Cancel Internal Diversion
Call Forwarding BusinessPhone – Dialog 4223 Professional / Dialog 3213 48 Individual Diversion This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a Common Abbreviated Number (e.g...
Page 49 - Program and activate a new External Diversion address; Dial the digit(s) for external call access and enter the new; Cancel External Diversion; Dial to activate the programmed External Diversion.
49 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Call Forwarding Program and activate a new External Diversion address To set a new Individual External Diversion address: * 2 2 * Dial. 0 z Dial the digit(s) for external call access and enter the new External Diversion address. A maximum of ...
Page 50 - Dial your number and press.
Call Forwarding BusinessPhone – Dialog 4223 Professional / Dialog 3213 50 Follow-me If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow-me, Individual Diversion must be active on your telephone. Activate Follow-me Note: This procedure h...
Page 51 - Absence Information; ) Free text information
51 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Absence Information Absence Information If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers of the reason of your absence. External callers will be...
Page 52 - Enter information; leave
Absence Information BusinessPhone – Dialog 4223 Professional / Dialog 3213 52 Enter information To store Text or Voice information. 2nd Ô Press. Info Ô Press. leave Press (see display). absence Press (see display). When the information is activated, the Message/Info lamp shows a steady light. If a m...
Page 53 - activate; Free text
53 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Absence Information activate Press (see display). The programmed Absence Information will be shown in the display. Internal callers receive the information on the display (or as spoken information to callers without display phone). External c...
Page 54 - Change information; Erase; Enter the information in the normal way and press (see
Absence Information BusinessPhone – Dialog 4223 Professional / Dialog 3213 54 Change information 2nd Ô Press. Info Ô Press. Erase erase Press (see display). absence Press to erase the information (see display). Change leave Press to leave another information (see display). Or: on/off Press to activa...
Page 55 - Receive info for diverted calls; Text info programmed; Press and hold to receive instructions on how to get the
55 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Absence Information Receive info for diverted calls A colleague, Andersen, has programmed diversion to your extension. You answer a call to Andersen on your phone. The sign ‘&’ or ‘%’ indicates that Andersen has Text or Voice info program...
Page 56 - Messages; Password protection; Enter your new Password and press.
Messages BusinessPhone – Dialog 4223 Professional / Dialog 3213 56 Messages By using the Message system you can send, receive, forward and store different kind of messages. You have also access to a number of helpful features, like recording an ongoing conversation, placing external calls via the co...
Page 57 - Individual Mailbox system; Dial the number to the Mailbox system.; Deactivate; Personal Greeting
57 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Individual Mailbox system Callers are able to leave messages in your Individual Mailbox. Activate Divert your extension to the Mailbox system. Â 2nd Ô Press. Diversion Ô Press. z Dial the number to the Mailbox system. Ask the system ...
Page 58 - greeting; Select type of diversion and use the menu keys to record your; Erase a greeting; erase; Retrieve messages - internally; Press to retrieve a message.; Retrieve messages - externally; Dial your company’s telephone number.
Messages BusinessPhone – Dialog 4223 Professional / Dialog 3213 58 greeting Press (see display). diversion Select type of diversion and use the menu keys to record your greeting (see display). í Press to activate. When you activate the diversion, the recorded greeting is played to the next caller. N...
Page 60 - Program Notification number and time; Press to view the Mailbox.; Dial the digit(s) for external call access and dial the number.; Enter the Notification time.
Messages BusinessPhone – Dialog 4223 Professional / Dialog 3213 60 Note: If you do not acknowledge the Notification within the pre-programmed time, the connection is cancelled and repeated later (ask the system administrator for the programmed number of Notification attempts). Program Notification n...
Page 61 - Activate/deactivate the Notification
61 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Or: immediate Press if you want immediate Notification (see display). save Press to save the Notification time (see display). This step is excluded if you program immediate Notification. í Press to finish programming. Activate/deacti...
Page 62 - receive
Messages BusinessPhone – Dialog 4223 Professional / Dialog 3213 62 Message Ö Ô Press to view the Mailbox. If the Mailbox contains heard messages only, the lamp shows steady light instead. Note: Depending on the configuration, you might be asked for your Password before you can retrieve your messages...
Page 63 - Forward a Voice message; Dial the Mailbox number to which you want to forward the; forward; Repeat the procedure to forward the message to another
63 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Forward a Voice message Your received Voice messages (in the Individual or Common Mailbox) can be forwarded to other Mailbox numbers (Individual or Common). When you forward a Voice message to an Individual Mailbox, the Mailbox numbe...
Page 64 - Common Mailbox system; Dial the Common Mailbox number.
Messages BusinessPhone – Dialog 4223 Professional / Dialog 3213 64 Common Mailbox system If you divert your telephone to a Common Mailbox, the callers are able to leave messages there. The difference between your Individual Mailbox and a Common one is that a Common Mailbox can be used by more than o...
Page 65 - Send Message; Direct message; send
65 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Retrieve messages - externally To retrieve your messages from an external position: z Dial your company’s telephone number. z Dial the Common Mailbox number. During the procedure you will be asked for your extension number and your P...
Page 66 - During an unanswered call; Use the menu keys to record and send your message (see; Text
Messages BusinessPhone – Dialog 4223 Professional / Dialog 3213 66 During an unanswered call When you call an extension and receive busy tone or get no answer, you can send a Callback, Voice or Text message. Message Ô Press. Select message type (see display). Note: After sending, you can repeat to o...
Page 67 - Check sent messages; administr
67 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Check sent messages You can check messages that you have sent, for instance if you want to erase a message. You can also check messages received at other extensions (not allowed by default, ask system administrator). Message Ô Press....
Page 68 - Returned messages; Use the menu keys to check returned messages (see
Messages BusinessPhone – Dialog 4223 Professional / Dialog 3213 68 Returned messages Messages that have been left unanswered for a long period are sent back to you. To check returned messages: Message Ö Ô Press. sent-back Press (see display). Use the menu keys to check returned messages (see display...
Page 69 - Dictaphone function; Record message; Dial and record your message.; pause; Press to stop the recording and save the message (see
69 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Messages Dictaphone function If you want to record and retrieve personal Voice messages you can use the Dictaphone function. A Dictaphone message is treated as a normal message. How to retrieve Dictaphone messages, see section “ Check and sto...
Page 70 - Conversation Recording
Messages BusinessPhone – Dialog 4223 Professional / Dialog 3213 70 Conversation Recording The Conversation Recording function makes it possible to store the ongoing telephone conversation in the Individual Mailbox by pressing a pre-programmed Recording key. You can store both internal and external c...
Page 71 - Dial to select a new Password.; Dial your new Password.
71 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Security Security You can use your four-digit Password for blocking your phone from unauthorized use, for making external calls from any blocked extension, for entering the Message system or when you are using the DISA function. Note: The fir...
Page 72 - Bypass blocked extension; Bypass own extension; Bypass another extension; Dial your extension number.
Security BusinessPhone – Dialog 4223 Professional / Dialog 3213 72 Bypass blocked extension In order to make a call, you can temporarily bypass a blocked extension. Bypass own extension * 7 2 * Dial. z Dial your Password. # Press. Dial tone. You can make one call from your extension. Bypass another ...
Page 73 - Block extension; Dial to block your extension.; Unblock extension
73 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Security Block extension * 7 2 # Dial to block your extension. Verification tone. í Press to finish the procedure. Unblock extension # 7 2 * Dial. z Dial your Password. # Press to re-open. Verification tone. Your extension is open for use. í ...
Page 74 - Group Features; Key system; Answer an external call; Dial the desired number.
Group Features BusinessPhone – Dialog 4223 Professional / Dialog 3213 74 Group Features When you are working together in a team the following group features can be very useful. You can page your colleagues, give them Telephone Attendance or pick-up their incoming calls. Key system With this function...
Page 75 - Supervision/Telephone Attendance; Traffic situation; Pick-up calls for the group; Call a group member
75 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Group Features Supervision/Telephone Attendance A Function key can also be programmed for Supervision and handling calls for a group of extensions. If a Supervision/Attendance key is programmed on your telephone, you are able to call the othe...
Page 76 - Loudspeaker Paging; Answer Paging; Common Bell
Group Features BusinessPhone – Dialog 4223 Professional / Dialog 3213 76 Loudspeaker Paging You can page all extensions in a group and give a Voice message. Paging Ô Press (pre-programmed). All extensions in a group are called. Paging Õ Ô Press again and hold the key (pre-programmed). Give the Voice...
Page 77 - Group Hunting; Log in; Dial the hunt group code.
77 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Group Features Group Hunting Your telephone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A memb...
Page 78 - Answer Group Hunting calls in the normal way.; Log out
Group Features BusinessPhone – Dialog 4223 Professional / Dialog 3213 78 Answer calls As system default the hunt group number is shown in the display. If you require a different display layout, please contact your system administrator. Answer Group Hunting calls in the normal way. Log out To log out...
Page 79 - Number Identification
79 BusinessPhone – Dialog 4223 Professional / Dialog 3213 ISDN Facilities ISDN Facilities This chapter is only relevant when your system is connected to a digital trunk line (ISDN-trunk line). It provides a general view of all the (supplementary) services available from the public net which are supp...
Page 80 - Answer an incoming call from an
ISDN Facilities BusinessPhone – Dialog 4223 Professional / Dialog 3213 80 Answer an incoming call from an ISDN-line A ringing signal and a flashing lamp indicate an incoming call, answer the call in the normal way. One of the following four cases will occur. Example 1: The public net provides the nu...
Page 81 - Make an external call on an ISDN-line
81 BusinessPhone – Dialog 4223 Professional / Dialog 3213 ISDN Facilities Make an external call on an ISDN-line Establish an external call in the normal way.If the called party is also connected to a digital trunk line, your public number is shown on the called party’s display.If the connected party...
Page 82 - Malicious Call Identification; Dial to register the connected number.
ISDN Facilities BusinessPhone – Dialog 4223 Professional / Dialog 3213 82 Malicious Call Identification If you are disturbed by malicious external incoming calls, you can request a number tracing from the network provider.If you cannot see the number of the caller or connected party (because of an a...
Page 83 - ISDN Caller List; Retrieve calls
83 BusinessPhone – Dialog 4223 Professional / Dialog 3213 ISDN Facilities ISDN Caller List This function insures that you will not miss any incoming calls, by storing unanswered ISDN calls on your telephone, e.g. if you do not answer or your telephone is busy.Via your telephone you can: • See the nu...
Page 84 - Show date, time and call attempts for the selected call; time; Press to see the date and time for the selected call (see; return
ISDN Facilities BusinessPhone – Dialog 4223 Professional / Dialog 3213 84 Show date, time and call attempts for the selected call When you are retrieving calls from your Caller List. time Press to see the date and time for the selected call (see display). You will see when the call was received and ...
Page 85 - Number Secrecy; Press a pre-programmed key to suppress your complete
85 BusinessPhone – Dialog 4223 Professional / Dialog 3213 ISDN Facilities Number Secrecy By pressing a pre-programmed Number Secrecy key you can choose not to show your complete number (public + extension number) to the connected party. Number secrecy Ô Press a pre-programmed key to suppress your co...
Page 86 - Other Useful Features; Tandem configuration; To activate the Tandem configuration; Dial to log on the secondary telephone.
Other Useful Features BusinessPhone – Dialog 4223 Professional / Dialog 3213 86 Other Useful Features By using these features your productivity will be increased, e.g. you can set reminders for important meetings, place the cost for external calls on separate accounts, listen to music via the loudsp...
Page 87 - To deactivate the Tandem configuration; Dial to log off the secondary telephone.; Transferring a call between members of a Tandem unit; Press and dial own directory number.; Reminder
87 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Features To deactivate the Tandem configuration Secondary on/off Õ Ô Press (pre-programmed). Or: # 2 8 # Dial to log off the secondary telephone. For incoming calls: • The secondary telephone cannot be called and the primary tele...
Page 88 - Cancel Reminder; Dial to cancel all settings.; Press to cancel the music.; Doorphone; Answering Doorphone calls
Other Useful Features BusinessPhone – Dialog 4223 Professional / Dialog 3213 88 activate Press to activate (see display). í Press to finish programming. When the Reminder time is reached, your phone rings with recall signal. Cancel Reminder # 3 2 # Dial to cancel all settings. í Press to finish the ...
Page 89 - Opening of the doorlock; Intercom Line; Press to cancel the Intercom call.; Night Switching
89 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Features Opening of the doorlock After you have answered the Doorphone, you can open the door making an inquiry to the door-opener’s directory number. Inquiry Ô Press. z Dial the door-opener’s directory number. Please ask your sy...
Page 90 - Dial the public number of your company,; Dial the external number.
Other Useful Features BusinessPhone – Dialog 4223 Professional / Dialog 3213 90 Direct Inward System Access (DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the cos...
Page 91 - Verified or own Account Number; Enter Account Number and press.
91 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Features Account Number An Account Number can be entered to debit telephone cost to different accounts. Depending on the system configuration the Account Number has to be entered from a Verified Account Number List (predefined) o...
Page 92 - DTMF Tones; Make an internal or external call to reach the desired device.; Cancel Immediate Answer
Other Useful Features BusinessPhone – Dialog 4223 Professional / Dialog 3213 92 DTMF Tones The DTMF function is used to control answering machines or any other telecommunication devices. z Make an internal or external call to reach the desired device. When your call is answered you can continue to d...
Page 93 - Networking
93 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Other Useful Features Networking Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network (WAN). Ask your system administrato...
Page 94 - Least Cost Routing; Use Least Cost Routing; Calling Least Cost Routing; Dial the digit(s) for external call access and the external
Other Useful Features BusinessPhone – Dialog 4223 Professional / Dialog 3213 94 Least Cost Routing Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your sy...
Page 95 - Write Text
95 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Write Text Write Text It is necessary to write text, e.g. when you are typing Absence Information, sending a Text message or searching the integrated telephone directory. Use the keypad to write text, e.g. when you are sending a Text message....
Page 97 - Program a function; Press the desired programmable key.; Enter associated number.; Continue with section Select Ringing Character.
97 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Program a function How to program a function on key A. Note: Some functions can also be programmed as Individual Abbreviated Numbers, see section “ Abbreviated Numbers ” on page 27. prog Press (see display). key Press (see display). ...
Page 98 - Select ringing character
Settings BusinessPhone – Dialog 4223 Professional / Dialog 3213 98 Select ringing character z Select ringing character (0 – 4). See section “ Function codes and required data ” on page 99. enter Press (see display). í Press to finish programming. After approximately 10 seconds, the Function key is a...
Page 99 - Function codes and required data
99 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Function codes and required data Note: Accessible functions depend on the programming of the system; if you require another function please contact your system administrator. The functions above are the default functions. Ringing cha...
Page 100 - Alternative programming for Automatic; Press to change the volume.
Settings BusinessPhone – Dialog 4223 Professional / Dialog 3213 100 Alternative programming for Automatic Callback, Camp-on, Intrusion The associated number for using the Automatic Callback, Camp- on or the Intrusion function may vary from country to country. If you cannot use a code of a function, ...
Page 101 - Ringing signal; Ringing type; Ringing volume
101 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Ringing signal By programming, you can adjust ringing type (2 types), ringing volume (10 steps) and ringing character (10 characters). prog Press (see display). ringing Press (see display). You can now select ringing type, volume or...
Page 102 - Ringing character; Melody programming; Press and hold to enter Melody Mode.
Settings BusinessPhone – Dialog 4223 Professional / Dialog 3213 102 Ringing character character Press (see display). You will hear the selected character. next Press to change (see display). í Press to finish the procedure. Melody programming If you want a personal melody when your telephone rings, ...
Page 103 - Programming mode; Programming mode options
103 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Settings Programming mode 2nd Ô Press to enter Programming mode. Select the call type you want to program. Line 1 Ô Press for internal calls. Or: Line 2 Ô Press for external calls. Or: Inquiry Ô Press for Callback calls. Select Programming m...
Page 105 - Accessories; Expansion key panel
105 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Accessories Accessories This chapter describes optional features that can be used together with your BusinessPhone telephone. Expansion key panel Dialog 4223 Professional Each key panel offers 17 additional keys for storing of your most freq...
Page 106 - Alarm interface unit; Option unit
Accessories BusinessPhone – Dialog 4223 Professional / Dialog 3213 106 Alarm interface unit Note: Only available for the Dialog 3213. This plug-in module is fitted into the bottom of the telephone. It makes it possible to transfer alarm signals from various devices via the telephone to the exchange ...
Page 107 - Extra handset; Activate/Deactivate the headset; Press the Headset key to activate/deactivate.; Press the flashing Line key to answer.; Press to terminate the call.
107 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Accessories Extra handset Useful for involving a second person in your conversation, for talking or just listening. Tape recorder When a recording of the telephone conversation is needed, for evidence purposes, a tape recorder can be connect...
Page 108 - Headset to handset; Headset with Group Listening; Press to toggle between headset with or without Group; Headset to handsfree; Press the Headset key.; Handsfree to headset; Press the Headset key.
Accessories BusinessPhone – Dialog 4223 Professional / Dialog 3213 108 Headset to handset u Lift the handset. Handset to headset Í Press the Headset key. Headset with Group Listening  Press to toggle between headset with or without Group Listening. Headset to handsfree  Press. Í Press the Headset ...
Page 111 - Useful Hints; Connections between external lines; Please do not transfer external calls to an external
111 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Useful Hints Useful Hints Connections between external lines With your BusinessPhone PBX, you can establish an external call diversion or a Conference with more than one external party or transfer an external call to another external destina...
Page 112 - Glossary
Glossary BusinessPhone – Dialog 4223 Professional / Dialog 3213 112 Glossary Abbreviated Number Dialling Initiating a call to a pre-programmed number by dialling a code or pressing a key. Short numbers can be: 1. Common, which means that all extensions can use them. 2. Individual, which means that t...
Page 114 - Third party; Tie line; Trunk line
Glossary BusinessPhone – Dialog 4223 Professional / Dialog 3213 114 Third party A third connection (person), which can be included in an ongoing two person conversation. The connection can be internal or external. See section “ During Calls ” on page 33. Tie line An external line from the private ne...
Page 115 - Install cables; Change cables
115 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Installation Dialog 4223 Professional Install cables You can put the cable to the handset in the notch underneath the telephone. The cable to the exchange has to be plugged in LINE and the handset cable has to be plugged in HAND...
Page 116 - Install stands and adapt telephone
Installation BusinessPhone – Dialog 4223 Professional / Dialog 3213 116 Install stands and adapt telephone Position high Position low Tiltable display Adjustable angle Press to fasten stand Release to remove stand
Page 117 - Install key panels; screwdriver and connect the cable.
117 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Install key panels 1 Remove the small plastic plate, marked DSS, i.e. with a screwdriver and connect the cable. 2 Attach key panel unit. 3 Secure with screws and install stand. Note: All key panels must be of type DBY 419 01 (th...
Page 118 - Install card
Installation BusinessPhone – Dialog 4223 Professional / Dialog 3213 118 Stand positioning (1-4 key panels) Install card Use the Designation Card Manager to make and print your own key panel designation cards. The Designation Card Manager is included on the Ericsson Telephone Toolbox CD. For question...
Page 119 - Install pullout leaf; Remove the protective film from the guiding rails.
119 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Install pullout leaf 1 Remove the protective film from the guiding rails. 2 Attach the guiding rails to the bottom of the phone, observing the direction of the “cut” corner. 3 Insert the pullout leaf.
Page 120 - Wall mounting handset hook; Use a screwdriver to remove the handset hook.
Installation BusinessPhone – Dialog 4223 Professional / Dialog 3213 120 Wall mounting handset hook The phone can be wall mounted without using a special console. Useful for instance in conference rooms or public areas. 1 Use a screwdriver to remove the handset hook. 2 Turn the hook upside down and i...
Page 123 - Install stand and adjust telephone
123 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Wall mounting handset hook When mounting on a wall, you have to pull out and turn the hook. Install stand and adjust telephone Press to decrease angle Pull to increase angle Tiltable display Adjustable angle
Page 124 - Install key panel
Installation BusinessPhone – Dialog 4223 Professional / Dialog 3213 124 Install key panel 1 Connect cable 2 Attach key panel unit 3 Secure with screws 4 Install stand When connecting one or two optional key panels to your telephone the DBY 409 01 key panel may be used. No external power cables are r...
Page 125 - Placing the telephone
125 BusinessPhone – Dialog 4223 Professional / Dialog 3213 Installation Placing the telephone • Do not place your telephone on sensitive surfaces. Use a non- slippery pad to protect your furniture from possible damage. • Do not place your telephone near sources of extreme heat, e.g. near the radiato...
Page 126 - Index
Index BusinessPhone – Dialog 4223 Professional / Dialog 3213 126 Index A Abbreviated Numbers 27 Common 28 Individual 29 Absence Information 51 Change 54 Diversion 55 Enter 52 Erase 54 For another extension 54 Free text 53 Pre-defined 52 Voice 53 Accessories 105 Account Number 91 Alarm interface unit...
Page 130 - Notes
Notes BusinessPhone – Dialog 4223 Professional / Dialog 3213 130 Notes
Page 131 - Quick Reference Guide
? Quick Reference Guide Answer Calls Answer on anotherextension: Ext. No. pick-up Save external number: save (Before you finish the call) Make Calls CommonAbbreviated Number: Abbreviated No. IndividualAbbreviated Number: 2nd Ô Airport Ô Last ExternalNumber Redial: * * * Save external number: save (B...