Page 3 - Contents; iii
Medalist 8421, 6421, 4311 and 2112, Rev. A -1 Contents The easiest way to install your drive .................................... 1What you need ........................................................................ 2 Before you begin ..................................................................
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Page 5 - The easiest way to install your drive; DiscWizard
Medalist 8421, 6421, 4311 and 2112, Rev. A 1 The easiest way to install your drive DiscWizard is Seagate’s exclusive Win- dows program, provided on a diskette, thatmakes it easy to install your Medalist drive. DiscWizard helps you configure your newdrive and your computer. It analyzes yoursystem...
Page 7 - Handling precautions; Always handle the drive by its edges or frame.
Medalist 8421, 6421, 4311 and 2112, Rev. A 3 Handling precautions Disc drives are extremely fragile. Do not drop or jaryour drive. Keep the drive in its antistatic bag until you areready to install it. Protect your drive from static discharge by makingsure you are well grounded before touching thedr...
Page 8 - Note. If you need to change the jumpers on your existing hard; To configure the drive as a master or one drive only:; Note. The master drive usually defaults to being the “boot” drive; To configure the drive as a slave:; Remove the jumper to configure the drive as a slave.
4 Medalist 8421, 6421, 4311 and 2112, Rev. A Master/slave jumpers If you already have one hard drive in your computer and you areinstalling a second drive, you must configure one drive as a mas-ter and the other as a slave. Note. If you need to change the jumpers on your existing hard drive, see the...
Page 9 - Figure 1. Master and slave jumper settings
Medalist 8421, 6421, 4311 and 2112, Rev. A 5 Figure 1. Master and slave jumper settings Master or single drive Drive is slave 1 3 5 2 4 6 8 7 Master/slavejumper block pin 1 4-pin power connector 40-pin ATA interface connector
Page 10 - Attaching cables and mounting the drive; If you are attaching an ATA (IDE) interface cable to a single; IDE or; Note. If you are running Ultra DMA mode 3 or 4, you must use a
6 Medalist 8421, 6421, 4311 and 2112, Rev. A Attaching cables and mounting the drive 1. If you are attaching an ATA (IDE) interface cable to a single drive, attach one end of the cable to the interface connectoron your motherboard. Most computers provide two IDE con-nectors, primary and secondary, u...
Page 11 - mounted with the circuit board down.; Slide the drive carefully into the drive bay. Secure the drive
Medalist 8421, 6421, 4311 and 2112, Rev. A 7 Note. If you are using the 80-conductor cable, attach the blue connector (with the longest section of the cable) to themotherboard, attach the black connector to the master orsingle drive, and attach the grey connector to the slave. Caution. To avoid poss...
Page 12 - do not; Attach a power cable to the drive. If your computer does not have; cover. Continue to “Configuring Your Computer.”
8 Medalist 8421, 6421, 4311 and 2112, Rev. A Figure 4. Cable connectors Caution. To avoid possible damage to the drive, do not overtighten the screws or use metric screws. Note. If you are mounting the drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit. Contact your com-puter d...
Page 13 - Configuring your computer; Press the appropriate key to run the system setup program.
Medalist 8421, 6421, 4311 and 2112, Rev. A 9 Configuring your computer Before you format or partition your new drive, you must configureyour computer’s BIOS. To configure your computer’s BIOS: 1. Turn your computer on. As your computer starts up, watch the screen for a message that describes how to ...
Page 14 - write precomp or landing zone parameters; ecommendation; BIOS Settings
10 Medalist 8421, 6421, 4311 and 2112, Rev. A Note. Set the write precomp or landing zone parameters to zero. R ecommendation We recommend you use Disk Manager to evaluate your BIOSand determine whether your system needs additional BIOS sup-port. If your BIOS needs support for drives with capacities...
Page 15 - Addressing drive-capacity limitations; and device support for drive
Medalist 8421, 6421, 4311 and 2112, Rev. A 11 Addressing drive-capacity limitations Some DOS-based computers and operating systems are notdesigned to accommodate large-capacity hard disc drives. Themost common system limitations are listed below. 528-Mbyte limitThe BIOS in some older computers canno...
Page 17 - Preparing your drive for use; If you
Medalist 8421, 6421, 4311 and 2112, Rev. A 13 Preparing your drive for use One-drive system For a quick installation we recommend you use Disk Manager toautomatically partition and format your drive. Disk Manager also ensures that your computer can access thefull capacity of your hard drive. See “In...
Page 18 - Installation using Disk Manager; Boot your computer from your DiscWizard diskette. Booting; Follow the onscreen instructions until you see the; Select an; If Disk Manager recognizes all your drives, select the drive; you want to install and press; . Disk Manager partitions; Important. If Disk Manager determines that your BIOS needs
14 Medalist 8421, 6421, 4311 and 2112, Rev. A Installation using Disk Manager 1. Boot your computer from your DiscWizard diskette. Booting from a diskette ensures that the Disk Manager installationdoes not conflict with other software. The Disk Manager soft-ware is stored on this diskette and automa...
Page 19 - Follow the instructions in the post-installation screens and; continue with your Windows 95 or Windows 98 installation.; Windows 95 or Windows 98 Installation; Boot your computer from the Windows 95 or Windows 98 star-
Medalist 8421, 6421, 4311 and 2112, Rev. A 15 5. Follow the instructions in the post-installation screens and continue with your Windows 95 or Windows 98 installation. Windows 95 or Windows 98 Installation 1. Boot your computer from the Windows 95 or Windows 98 star- tup diskette with the CD-ROM loa...
Page 20 - Standard DOS installation; Drive partitioning; then press; Then press; . Create your first drive partition. If you are
16 Medalist 8421, 6421, 4311 and 2112, Rev. A Standard DOS installation Caution. Partitioning or formatting a drive erases alldata on it. Seagate assumes no liability if you eraseyour data. Drive partitioning Partitioning a hard drive divides it into sections (partitions) thatfunction as separate lo...
Page 21 - Drive formatting; Caution. Use the correct drive letters so that you
Medalist 8421, 6421, 4311 and 2112, Rev. A 17 Drive formatting Caution. Use the correct drive letters so that you do not format a drive that already contains data. At the A: prompt, type format x: /s, where x is the letter of your first new partition. Repeat the format process for all the new par-ti...
Page 22 - Additional installation options; Figure 5. Non-ATA compatible and cable select jumpers; Non-ATA compatible slave jumper
18 Medalist 8421, 6421, 4311 and 2112, Rev. A Additional installation options Figure 5. Non-ATA compatible and cable select jumpers Non-ATA compatible slave jumper If your computer does not recognize your new drive as a masterin a two-drive system, the slave drive may not be ATA-compati-ble. You may...
Page 23 - Advanced Disk Manager options; The Disk Manger online manual; Booting from a diskette; Boot the computer from the hard disc (with no diskette in the; immediately press the; Insert your boot diskette and press the
Medalist 8421, 6421, 4311 and 2112, Rev. A 19 Advanced Disk Manager options The Disk Manger online manual Disk Manager contains an extensive online manual. This manualincludes detailed installation instructions, troubleshooting and alist of master/slave jumper settings for many popular hard drives.T...
Page 26 - Troubleshooting
22 Medalist 8421, 6421, 4311 and 2112, Rev. A Troubleshooting If you have installed your drive and it does not function properly,perform the following basic checks: Warning. Always turn off the computer before changingjumpers or unplugging cables and cards. Wear aground strap or use other antistatic...
Page 27 - Additional troubleshooting tips; Make sure the monitor is plugged in and turned on.; The system does not recognize the drive.; Make sure the power supply is adequate for system needs.
Medalist 8421, 6421, 4311 and 2112, Rev. A 23 • Verify the drive-type settings in the system setup pro-gram. The drive-type settings in the system BIOS must notexceed the physical specifications of your drive. Also, the set-tings must not exceed the limitations set by the operating sys-tem and BIOS....
Page 28 - Try rebooting your computer by pressing the; and; keys simultaneously. If the drive is recognized after you
24 Medalist 8421, 6421, 4311 and 2112, Rev. A discs reach operating speed. If the drive motor does not startup, recheck all drive cables. • Verify that for each drive, a drive-type value is listed in the sys-tem setup program. • Try rebooting your computer by pressing the CTRL , ALT and DELETE keys ...
Page 30 - The drive does not format to full capacity.
26 Medalist 8421, 6421, 4311 and 2112, Rev. A guide for assistance. Be sure to re-enable this important fea-ture when FDISK is done. The system error message, “Drive not Ready,” appears. • Check all cable connections. Make sure pin 1 of the drive isconnected to pin 1 of the hard-disc controller or h...
Page 32 - Seagate Technology support services; Online services; or; SeaBOARD; Automated services; SeaFONE
28 Medalist 8421, 6421, 4311 and 2112, Rev. A Seagate Technology support services Online services InternetFor online information about Seagate products, visitwww.seagate.com or e-mail your disc or tape questions to:Presales support: [email protected] or [email protected]: ...
Page 33 - SeaFAX; is Seagate’s automated FAX delivery system. Using a; Presales Support
Medalist 8421, 6421, 4311 and 2112, Rev. A 29 SeaFAX ® is Seagate’s automated FAX delivery system. Using a touch-tone phone, you can obtain technical support informationby return FAX 24 hours daily. This service is available worldwide. Presales Support Presales SupportOur Presales support staff can ...
Page 34 - Authorized service centers
30 Medalist 8421, 6421, 4311 and 2112, Rev. A Customer Service (CSO) Warranty repairSeagate offers worldwide customer support for Seagate drives.Seagate direct OEM, Distribution and System Integrator custom-ers should contact their Seagate service center representativefor warranty information. Other...
Page 35 - USA/Canada/Latin America support services; Presales support
Medalist 8421, 6421, 4311 and 2112, Rev. A 31 USA/Canada/Latin America support services Presales support Disc: 1-877-271-3285 or +1-405-936-1210 FAX: +1-405-936-1683 Tape: 1-800-626-6637 or +1-714-641-2500 FAX: +1-714-641-2410 Technical Support (SeaFONE) 1-800-SEAGATE or +1-405-936-1234 (specific pr...
Page 36 - European support services; Call Center
32 Medalist 8421, 6421, 4311 and 2112, Rev. A European support services For European customer support, dial the toll-free number for pre-sales support, technical support, SeaFAX and warranty repair. Ifyour country is not listed here, dial our European call center at+31-20-316-7222 from 8:30 A.M. to ...
Page 37 - Africa/Middle East support services; FAX Services—All European Countries
Medalist 8421, 6421, 4311 and 2112, Rev. A 33 Africa/Middle East support services For presales, technical support, warranty repair and FAX ser-vices in Africa and the Middle East, dial our European call centerat +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (European central time) Monday through Frida...
Page 38 - Asia/Pacific support services; Technical support
34 Medalist 8421, 6421, 4311 and 2112, Rev. A Asia/Pacific support services Technical support Australia +61-2-9725-3366 FAX: +61-2-9725-4052 Hong Kong +852-2368 9918 FAX: +852-2368 7173 Japan — FAX: +81-3-5462-2979 Singapore +65-488-7584 FAX: +65-488-7528 Taiwan +886-2-2514-2237 FAX: +886-2-2715-292...
Page 39 - Storing and shipping your drive; Seagate Approved Package label.; Note. Back up the data on your drive before shipping the drive.
Medalist 8421, 6421, 4311 and 2112, Rev. A 35 Storing and shipping your drive Keep your original box and packing materials for storing or ship-ping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty.Call your authorized Seagate di...
