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Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B -1 Contents The easiest way to install your drive .................................... 1What you need ........................................................................ 2 Before you begin ........................................................
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0 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B iv
Page 5 - The easiest way to install your drive; DiscWizard
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 1 The easiest way to install your drive DiscWizard is Seagate’s exclusive Win- dows program, provided on a diskette, thatmakes it easy to install your Medalist drive. DiscWizard helps you configure your newdrive and your computer. It analyzes ...
Page 6 - What you need; Straight-edge and Phillips screwdrivers; Before you begin; Save your foam-lined Seagate
2 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B What you need • Straight-edge and Phillips screwdrivers • Four 6-32 UNC drive mounting screws • An ATA interface cable (max length: 18 inches) withavailable 40-pin connector • An unused drive power cable for your new drive Before you begin • Ma...
Page 7 - Handling precautions; Always handle the drive by its edges or frame.
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 3 Handling precautions Disc drives are extremely fragile. Do not drop or jaryour drive. Keep the drive in its antistatic bag until you areready to install it. Protect your drive from static discharge by makingsure you are well grounded before touc...
Page 8 - To configure the drive as a master or one drive only:; Remove all the jumpers.
4 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Master/slave jumpers If your new Seagate drive will be the only drive in your computer, you do not have to change any jumper settings. In this case, skipahead to “Attaching Cables and Mounting the Drive,” on page 6. If you already have one hard...
Page 9 - Figure 1. Master and slave jumper settings
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 5 Figure 1. Master and slave jumper settings pin 1 ATA interface connector 1 3 5 2 4 6 7 8 Slave Master or single drive 4-pin power connector
Page 10 - Attaching cables and mounting the drive; If you are attaching a new ATA interface cable to a single drive,; the master or slave drive.; Figure 2. Attaching the cables
6 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Attaching cables and mounting the drive 1. If you are attaching a new ATA interface cable to a single drive, attach one end of the cable to the interface connector on yourhost adapter or motherboard. Motherboard connectors can beidentified by t...
Page 11 - mounted with the circuit board down.; Slide the drive carefully into the drive bay. Secure the drive
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 7 Figure 3. Mounting screws 3. You can mount the drive in any orientation. Usually it is mounted with the circuit board down. 4. Slide the drive carefully into the drive bay. Secure the drive with four 6-32 UNC mounting screws in either the side-m...
Page 12 - cover. Continue to “Configuring Your Computer.”
8 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Figure 4. Cable connectors Note. If you are mounting the drive in a 5.25-inch drive bay, you need a mounting adapter or frame kit. Contact your com-puter dealer. Some computers also require drive mount-ing rails, which can be obtained from your...
Page 13 - Configuring your computer; Turn your computer on. As your computer starts up, watch the; Press the appropriate key to run the System Setup program.; Enable LBA mode if it is available. Many BIOS use the logical; computer will automatically reboot.
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 9 Configuring your computer Before you format or partition your new drive, you must configureyour computer’s BIOS so that the computer can recognize yournew drive. 1. Turn your computer on. As your computer starts up, watch the screen for a messag...
Page 15 - Recommendation; Installation using Disk Manager.; Addressing drive-capacity limitations
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 11 Recommendation We recommend you use Disk Manager to diagnose your BIOSand to determine whether additional BIOS support is needed.Disk Manager indicates when the installation is complete. If DiskManager determines that your BIOS needs support fo...
Page 18 - Partitioning and formatting your drive; To complete installation using Windows 95 or Windows 98:; Type FDISK. See “Standard DOS installation” on page 17.
14 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Partitioning and formatting your drive One drive: For a quick installation, use the Disk Manager software to parti-tion and format your Seagate drive. Disk Manager also ensuresthat your computer can access the full capacity of your harddrive. ...
Page 19 - Installation using Disk Manager; Boot your computer from your DiscWizard diskette. Booting; Follow the onscreen instructions until you see the; Select an; If Disk Manager recognizes all your drives, select the drive; you want to install and press; . Disk Manager partitions; Important. Carefully read the information provided by Disk Man-
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 15 Installation using Disk Manager 1. Boot your computer from your DiscWizard diskette. Booting from a diskette ensures that the Disk Manager installationdoes not conflict with other software. The Disk Manager soft-ware is stored on this diskette ...
Page 20 - continue with your Windows 95 or Windows 98 installation.; Windows 95 or Windows 98 installation; Boot your computer from the Windows 95 or Windows 98 star-
16 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Note. If your computer cannot accommodate hard drives with capacities greater than 528 Mbytes or 8.4 Gbytes, DiskManager installs a Dynamic Drive Overlay (DDO) on your hard drive. If this driver has been installed, you shouldsee a blue Disk Ma...
Page 21 - Standard DOS installation; Drive partitioning; Then press; . Create your first drive partition. If you are
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 17 Standard DOS installation Caution. Partitioning or formatting a drive erases alldata on it. Seagate assumes no liability if you eraseyour data. Drive partitioning Partitioning a hard drive divides it into sections (partitions) thatfunction as s...
Page 22 - Drive formatting; type format; After you format your drive, it is ready to use.
18 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Drive formatting Caution. Make sure to use the correct drive letters sothat you do not format a drive that already containsdata. At the A: prompt, type format x: /s, where x is the letter of your first new partition. Repeat the format process ...
Page 23 - Additional installation options
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 19 Additional installation options Figure 5. Non-ATA-compatible and cable select jumpers Non-ATA-compatible slave jumper If your computer does not recognize your new drive as a masterin a two-drive system, the slave drive may not be ATA-compati-bl...
Page 24 - Cable select jumper
20 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Cable select jumper Some computers differentiate between master and slave drivesusing specially designed interface cables that have the line to pin28 (the Cable Select pin) removed or cut at one connector. Theconnector that has pin 28 disabled...
Page 25 - Advanced Disk Manager options; The Disk Manger online manual; Booting from a diskette; Boot the computer from the hard disc (with no diskette in the; immediately press the; Insert your boot diskette and press the
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 21 Advanced Disk Manager options The Disk Manger online manual Disk Manager contains an extensive online manual. This manualincludes detailed installation instructions, troubleshooting and alist of master/slave jumper settings for many popular har...
Page 26 - Addressing drive-capacity limitations on
22 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Supported operating systems The Disk Manager dynamic drive overlay provides support fordrives that have capacities greater than 528 Mbytes under MS-DOS, Windows 3. x, Windows 95, Windows NT 3.51, Windows NT 3.50 (requires DM upgrade drivers), ...
Page 28 - Troubleshooting
24 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Troubleshooting If you have installed your drive and it does not function properly,perform the following basic checks: Warning. Always turn off the computer before changingjumpers or unplugging cables and cards. Wear aground strap or use other...
Page 29 - Additional troubleshooting tips; Turn off your computer, open the case, and remove your new
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 25 • Verify the drive-type settings in the system setup pro-gram. The drive-type settings in the system BIOS must notexceed the physical specifications of your drive. Also, the set-tings must not exceed the limitations set by the operating sys-tem...
Page 31 - Follow the Disk Manager instructions to install the dynamic; Make sure the monitor is plugged in and turned on.; The system does not recognize the drive.; Make sure the power supply is adequate for system needs.
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 27 3. Remount your drive in the computer and replace the computer cover. 4. Insert a bootable system diskette into drive A and turn on the computer. It should boot from drive A and automatically detectthe new drive as a 2.1-Gbyte drive. 5. Insert ...
Page 32 - Try rebooting your computer by pressing the; and; keys simultaneously. If the drive is recognized after you
28 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B • Reboot the computer and listen to make sure the drive motorstarts up. If the drive is very quiet, it may be difficult to hear itsdiscs reach operating speed. If the drive motor does not startup, recheck all drive cables. • Verify that for ea...
Page 34 - The drive does not format to full capacity.
30 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B • Some BIOS have a Track 0 protection feature that protectsTrack 0 from viruses. This may cause FDISK to hang the sys-tem. You must disable this feature in the system setup pro-gram before you can use FDISK. See your computer referenceguide fo...
Page 36 - Seagate Technology support services; Online services; or; SeaBOARD; Automated services; SeaFONE
32 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Seagate Technology support services Online services InternetFor online information about Seagate products, visitwww.seagate.com or e-mail your disc or tape questions to:Presales support: [email protected] or [email protected]...
Page 37 - SeaFAX; is Seagate’s automated FAX delivery system. Using a; Presales Support
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 33 SeaFAX ® is Seagate’s automated FAX delivery system. Using a touch-tone phone, you can obtain technical support informationby return FAX 24 hours daily. This service is available worldwide. Presales Support Presales SupportOur Presales support ...
Page 38 - Authorized service centers
34 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Customer Service (CSO) Warranty repairSeagate offers worldwide customer support for Seagate drives.Seagate direct OEM, Distribution and System Integrator custom-ers should contact their Seagate service center representativefor warranty informa...
Page 39 - USA/Canada/Latin America support services; Presales support
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 35 USA/Canada/Latin America support services Presales support Disc: 1-877-271-3285 or +1-405-936-1210 FAX: +1-405-936-1683 Tape: 1-800-626-6637 or +1-714-641-2500 FAX: +1-714-641-2410 Technical Support (SeaFONE) 1-800-SEAGATE or +1-405-936-1234 (s...
Page 40 - European support services; European call center is located in Amsterdam, The Netherlands.; Call Center
36 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B European support services For European customer support, dial the toll-free number foryour specific country for presales support, technical support,SeaFAX and warranty repair. If your country is not listed here,dial our European call center at...
Page 41 - Africa/Middle East support services; FAX Services—All European Countries
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 37 Africa/Middle East support services For presales, technical support, warranty repair and FAX ser-vices in Africa and the Middle East, dial our European call centerat +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (European central time) Monday thr...
Page 42 - Asia/Pacific support services; Technical support
38 Medalist 17240, 13030, 10231, 8420 and 4310, R e v. B Asia/Pacific support services Technical support Australia +61-2-9725-3366 FAX: +61-2-9725-4052 Hong Kong +852-2368 9918 FAX: +852-2368 7173 Japan — FAX: +81-3-5462-2979 Singapore +65-488-7584 FAX: +65-488-7528 Taiwan +886-2-2514-2237 FAX: +886...
Page 43 - Storing and shipping your drive; Seagate Approved Package label.; Note. Back up the data on your drive before shipping the drive.
Medalist 17240, 13030, 10231, 8420 and 4310, R ev. B 39 Storing and shipping your drive Keep your original box and packing materials for storing or ship-ping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty.Call your authorized ...
