Page 2 - Contents
© 1995 Seagate Technology, Inc. All rights reserved Publication Number: 36342-101, Rev. A, November 1995Supersedes Publication Number 36309- xxx Seagate, Seagate Technology, SeaFAX, SeaFONE, SeaBOARD and the Seagatelogo are registered trademarks of Seagate Technology, Inc. Medalist and SeaTDDare tra...
Page 3 - Introduction
Introduction Thank you for choosing a Seagate ® drive. The purpose of this guide is to assist you with installing your new hard drive. Itsorganization outlines the complete installation process from han-dling the drive in “Before you begin...” to offering troubleshootingsuggestions and technical sup...
Page 4 - Medalist SL Family Installation Guide, November 1995
Drive features Model ST5540A ST5851A ST51080A ST51270A Formatted CapacityMbytes 541 854.6 1,083 1,282 Cylinders 1,050 1,656 2,100 2,485 Heads 16 16 16 16 Sectors 63 63 63 63 Average seek time 10.5 msec Cache (segmented) 128 Kbytes Spindle speed 5,376 RPM External transfer rate 16.6 1 Mbytes per seco...
Page 7 - Configuring the drive; To be the master or slave drive.
Warning. Turn off the computer before you remove its cover. Turn off the power before you install or remove anyadapter card or the drive. Caution. Special training or tools may be required to service laptop computers. Removing the cover may void yourwarranty. Review the terms and conditions of yourw...
Page 8 - Figure 1. Drive connectors
One-drive only. Use this configuration if there are no other drivesattached to the hard disc controller. Master with slave present. Use this configuration if the drive isthe first of two drives in your system. The master drive is Drive 0in the System Setup record. Slave. Use this configuration if th...
Page 10 - Attaching the cables; Note. To ensure the integrity of your data, use a nonshielded
Master/slave timing protocol. This protocol involves the com-munication between the computer and the disc drives during theboot cycle only. The computer queries the master drive for thestatus of both drives. The slave must report its status to themaster within a certain time period. If it does not r...
Page 11 - Caution. The cable and connector bond is delicate. Pulling the; cable to remove the connector may damage the cable.; Figure 3. Attaching cables to the drive
Caution. The cable and connector bond is delicate. Pulling the cable to remove the connector may damage the cable. Attach an interface connector to the drive. If your interface con-nector has a key, it will plug into the drive only one way. Makesure that you do not bend the pins when you attach the ...
Page 12 - Mounting the drive; Caution. To prevent drive mounting-hole damage, use only the; type of screws specified.; Figure 4. Mounting holes
Mounting the drive Required materials: • Four 6-32 UNC-2A screws (not included) The drive fits in a standard 3.5-inch bay and can be mounted inany orientation. Position the drive so that the cables are notstrained or crimped. Secure it with four mounting screws not morethan 6 full turns (0.20 inches...
Page 13 - Transferring the software from the drive; Diskette Drive A; Seamove; This is a program that automatically copies the
Transferring the software from the drive Required materials: • Diskette Drive A • A bootable, blank, 1.2-Mbyte or larger diskette for Drive A • A bootable diskette with the Format command Recent developments in drive technology have pushed drivecapacities beyond the limits that many older computers ...
Page 14 - To transfer the software files:; Boot the computer with the diskette to which you want to; transfer the software files.; Note. These are interim drive-type values that allow you to; access the drive for extracting the installation files.
To transfer the software, you must put a blank, bootable disketteinto Drive A. To create a bootable diskette: 1. Insert your DOS diskette into Drive A.2. Type format a: /s. The drive reads the DOS diskette and prompts you to insertthe diskette you want to format into Drive A. 3. Insert the blank dis...
Page 15 - Caution. Do not write-protect the Seagate software diskette with; Configuring the computer; Solutions you can use to surpass the 528-Mbyte barrier
the computer. The computer returns an invalid drive specifi-cation error if you try to access the drive. Caution. Do not write-protect the Seagate software diskette with EZ-Drive. The EZ-Drive program writes important in-formation back to the diskette during the installation. Configuring the compute...
Page 16 - Solutions for surpassing the 528-Mbyte barrier; Use a host adapter that supports more than 528 Mbytes.
Determining whether your BIOS accepts more than528 Mbytes The following suggestions can help you to determine whetheryour BIOS limits the drive capacity to 528 Mbytes. • If you are using a 286 or 386 computer, the native BIOS cannotrecognize more than 528 Mbytes. • If the copyright date of the BIOS ...
Page 17 - Using the EZ-Drive installation software; Note. The EZ-Drive software is authorized for installation only
Using the EZ-Drive installation software Note. The EZ-Drive software is authorized for installation only with the drive on which it is shipped. EZ-Drive allows your computer to access your Seagate drive’sfull formatted capacity. It bypasses the BIOS during the boot sequence and uses information it c...
Page 18 - Note. EZ-Drive is designed for DOS installations. It supports; Toshiba laptops, XT or Micro Channel computers; Caution. Some older virus-detection programs may misidentify; gate drive without a Seagate drive present.; Boot your computer with the Seagate software diskette. This
Note. EZ-Drive is designed for DOS installations. It supports Microsoft MS-DOS Version 5.0 or later. EZ-Drive does not support: • Toshiba laptops, XT or Micro Channel computers • Non-ATA hard drives (SCSI, ESDI, MFM and RLL) • Some Local Bus adapters that use 32-bit mode • Some systems that have PIO...
Page 20 - Booting with a diskette after EZ-Drive is installed; key when the following message appears near; Installing multiple partitions; MAT programs into Drive A and change the prompt.; Caution. If you have two drives, be sure you choose the
Booting with a diskette after EZ-Drive is installed When you boot with a diskette, you must allow the EZ-Driveinformation about the drive to load into memory before the systeminformation on the diskette loads. The diskette accesses theBIOS directly, which does not recognize the EZ-Drive-installeddri...
Page 22 - Standard setup; for your drive as shown in the table.; The capacities your computer reports may vary slightly.
Standard setup If your computer accepts the full capacity of the new drive, SystemSetup must be configured to recognize the drive. Some comput-ers automatically detect the new drive and configure SystemSetup. This section tells you how to manually configure SystemSetup. When the setup is complete, p...
Page 23 - Note. The drive does not use write precomp and landing zone.; If these parameters are listed, make their values zero.; When you have completed setting the translation geometry for; Partitioning and formatting the drive; Note. If you have not copied the free installation software to a
Select the user-defined or custom drive-type option, if avail-able, and enter your drive’s translation geometry.If a user-defined drive type is not offered, select the drive typewith the largest translation geometry. This is the maximumdrive capacity your computer can recognize in its currentconfigu...
Page 24 - Partitioning; You can partition a drive as follows:; Note. If you have two drives in your system, the menu displays; create DOS partition or logical DOS drive. Press; create primary DOS partition. Use the maximum avail-; for each subsequent selection.
Low-level formatting The drive is low-level formatted at the factory using 512 bytes persector. Low-level formatting is not required. Partitioning You must partition the drive into one or more logical drives beforeyou can use it. Caution. Partitioning or formatting a drive at any level erases all da...
Page 25 - Windows 32-bit disk access
High-level formatting High-level formatting (henceforth referred to as formatting) buildsthe file allocation table (FAT) DOS uses to access files on thedrive. If you put more than one partition on the drive, you mustformat each partition. Use the DOS FORMAT utility to format thedrive as follows: 1. ...
Page 26 - agree to the terms, select; The next screen lists the features the SEG32BIT.386 driver
2. Open the Main menu.3. Open the Control Panel.4. Open Enhanced.386.5. Select Virtual Memory. 6. Select Change.7. Select 32-Bit Disk Access at the bottom of the screen to change its status. 8. Select OK. Follow the screen instructions to reboot. You can re-establish the 32-bit disk access capabilit...
Page 27 - Basic troubleshooting; Warning. Always turn off the computer before changing jumpers; or unplugging cables and cards.; Caution. Your drive and computer contain static-sensitive de-; your drive if the power is applied.
Basic troubleshooting Warning. Always turn off the computer before changing jumpers or unplugging cables and cards. Caution. Your drive and computer contain static-sensitive de- vices. Wear a ground strap or use other antistaticprecaution while handling your drive. If you have installed your drive a...
Page 28 - Advanced troubleshooting; The system does not recognize the drive.; Make sure the power supply is adequate for system needs.; If the drive is recognized after the warm boot, the computer
• Check the power-supply specifications. If new devices areinstalled, your computer’s power supply may not support thenew total power requirement. Consult your dealer. • Verify the drive type setting in System Setup. The drive-type values used to configure System Setup must not exceedthe physical sp...
Page 30 - The screen remains blank when you power up the system.; Make sure the monitor is plugged in and turned on.
The dealer partitioned and high-level formatted the drive foryou in the store. Later, you installed the drive and it does notrespond. • Reboot the computer and make sure the drive spins up. • Check all cables. • Make sure the power supply is adequate for system needs. • Use the same version of DOS w...
Page 32 - The drive does not format to full capacity.; You can use the EZ-Drive software to install the drive.
• Reboot the computer and make sure the drive spins up. • Verify the System Setup drive type values. • Check for I/O address conflicts. The drive does not format to full capacity. • Verify your computer’s System Setup drive-type values. Oneof the following problems may have occurred: 1) the valuesma...
Page 33 - Caution. Partitioning and formatting erases the data on the
• Use FDISK to verify that the primary partition is active. • Check for viruses. System error message, “HDD controller failure,” appears. • Confirm the jumper settings on the drive. • Verify the System Setup drive type values. The error message “Microsoft Windows 32-bit disk driver(WDCTRL) phase 03,...
Page 34 - When the boot cycle is complete, place a diskette that has the; FDISK utility in Drive A.; . This command erases the; Disabling Maximum Overdrive; To disable it after the drive has been installed:; Insert the Seagate software diskette with EZ-Drive into the
1. Turn the computer off. 2. Insert a bootable diskette into Drive A and turn the computer on. Your computer must boot to Drive A without loadingEZ-Drive into the system memory. 3. When the boot cycle is complete, place a diskette that has the FDISK utility in Drive A. 4. Type fdisk/mbr and press EN...
Page 35 - key to change the status.
5. Select Disable Maximum Overdrive. 6. Press the ENTER key to change the status. 7. Use the down-arrow key to select Save Changes. Press ENTER to save. Additional EZ-Drive troubleshooting and help information is avail-able when you select Information Help in the main menu. An-swers to freque ntly a...
Page 36 - Technical support services; SeaBOARD
Technical support services If you need assistance installing your drive, consult your dealer.Your dealer is familiar with system configurations and can helpyou with system conflicts and other technical issues. If you need additional assistance with your Seagate drive or otherSeagate products, you ca...
Page 39 - Storing and shipping your drive; Seagate Approved Package; Figure 5. A drive in an approved package
Storing and shipping your drive Keep your original box and packing materials for storing orshipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids thewarranty. Call your authorized Seagate distributor to purchaseadditional boxes. The follo...