Page 2 - Note to the Installer; CAUTION; AVIS; IMPORTANT RULES FOR SAFE OPERATION
2 Note to the Installer CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN AVIS Note to CATV System Installer This reminder is provided to call the CATVsystem installer’s attention to Article 820-40of the NEC (Section 54, Part I of the CanadianElectrical Code), that provides guidelines forproper grounding a...
Page 3 - continued; Ventilation; Overloading
3 Cleaning the Equipment Before cleaning this equipment, unplug it from theelectrical outlet. Use a damp cloth to clean thisequipment. Do not use a liquid cleaner or an aerosolcleaner. Do not use a magnetic/static cleaning device(dust remover) to clean this equipment. Placement Place this equipment ...
Page 5 - Equipment Checklist; Damage that Requires Service; Checklist
5 Equipment Checklist Before you install your cable modem, check theitems in the carton. The carton contains thefollowing items, except as noted: • One WebSTAR™ Cable Modem • One Ethernet cable (CAT5/RJ-45) • One USB cable (not included with all models) • One Power Adapter with power cord • One CD-R...
Page 6 - Overview; Contents
6 Overview Contents Overview ............................................................................ 6 Before You Begin .............................................................. 7 System Requirements ...................................................... 8 WebSTAR Cable Modem Front Panel ....
Page 7 - Before You Begin; Contacting Your Local Cable Service Provider
7 Before You Begin Contacting Your Local Cable Service Provider You need to set up an Internet access account withyour local cable service provider in order to use yourcable modem. When you contact your cable serviceprovider, verify the following conditions: • Does the cable service to your home sup...
Page 8 - System Requirements; Introduction; Minimum System Requirements for PCs; Selecting a Location for Your Modem
8 System Requirements Introduction This section provides hardware and softwarerequirements. Minimum System Requirements for PCs • A PC with a Pentium MMX 133 processor or greater • 32 MB of RAM • Netscape or Internet Explorer • CD-ROM drive Minimum System Requirements for Macintosh • MAC OS 7.5 • 32...
Page 9 - WebSTAR Cable Modem Front Panel; Front Panel Indicators
9 WebSTAR Cable Modem Front Panel 1 POWER Illuminates solid green to indicate that power is being applied to the cablemodem 2 PC Illuminates solid green to indicate that an Ethernet/USB carrier ispresent Blinks to indicate that Ethernet/USB data is being transferred betweenthe PC and the cable modem...
Page 10 - WebSTAR Cable Modem Back Panel; Back Panel Components; This button is for maintenance purposes only. Do not use!
10 WebSTAR Cable Modem Back Panel Back Panel Components 1 POWER Connects the cable modem to the DC output of the AC poweradapter that is provided with your cable modem Note: Only use the power cord and the AC power adapter that are provided with your cable modem. 2 RESET Reset-to-Default button (Fac...
Page 11 - Modem Installation; Installing the Modem
11 Modem Installation The following diagram illustrates one of thevarious connection options that are availableto you. Note: Professional installation may be available. Contact your local cable service provider forfurther assistance. Installing the Modem Follow these steps for proper installation.1....
Page 12 - TCP/IP Configuration; Control Panel
12 TCP/IP Configuration Introduction This section contains instructions for configuringthe WebSTAR cable modem to run in Windowsor Macintosh environments. In addition, TCP/IPprotocol in a Windows environment is differentfor the Windows 95/98/ME/and 2000 versions.Follow the appropriate instructions i...
Page 14 - address automatically; Macintosh
14 TCP/ IP Configuration, continued Windows 2000 Follow these steps to install and configure theTCP/IP protocol for Windows 2000 environments. 1. Click Start, select Settings, and chooseNetwork and Dial-up Connections . The Network and Dial-up Connections windowopens. 2. In the Network and Dial-up C...
Page 15 - In some cases, the Load only when
15 TCP/IP Configuration , continued 5. Click Options in the TCP/IP window, andthen click Active in the TCP/IP Optionswindow. Note: In some cases, the Load only when needed option will not appear. If it appears, select the option. A check mark appears in theoption. 6. Verify that the Use 802.3 option...
Page 16 - USB Driver Installation
16 USB Driver Installation Introduction This section contains instructions for installing theWebSTAR cable modem USB drivers if your PC isequipped with a USB interface and a Windows98/98SE/ME/2000/or XP operating system. The USBdriver installation procedures are different for eachoperating system. F...
Page 17 - USB Driver Installation,; Wait until the Power and Cable indicators on
17 USB Driver Installation, continued Windows 2000 Follow these steps to install the WebSTAR cablemodem USB Drivers for Windows 2000environments. 1. Insert the USB Cable Modem Driver Installation Disk into the CD-ROM driver ofyour PC. 2. Wait until the Power and Cable indicators on the cable modem i...
Page 18 - Windows XP; Installation
18 USB Driver Installation, continued Windows XP Follow these steps to install the WebSTAR cablemodem USB drivers for Windows XPenvironments. 1. Insert the USB Cable Modem Driver Installation disk into the CD-ROM drive of your PC. 2. Wait until the Power and Cable indicators on the cable modem illum...
Page 19 - Troubleshooting; Frequently Asked Questions; WebSTAR
19 Troubleshooting Frequently Asked Questions Q. What if I don’t subscribe to cable TV?A. If cable TV is available in your area, data servicemay be made available with or without subscribing tocable TV service. Contact your local cable serviceprovider for complete information on cable services,inclu...
Page 20 - Common Troubleshooting Issues; The modem does not register an Ethernet
20 Troubleshooting, continued Common Troubleshooting Issues The modem does not register an Ethernet connection. Even new computers do not always haveEthernet capabilities. Be sure to verify thatyour computer has a 10/100BaseT Ethernet cardand that the Ethernet driver software isproperly installed. I...
Page 21 - Tips for Improved Performance; Check and Correct
21 Tips for Improved Performance Check and Correct If your cable modem does not perform asexpected, the following tips may help. If you needfurther assistance, contact your cable serviceprovider. • Verify that the plug to your cable modem AC adapter is properly inserted into an electricaloutlet. • V...
Page 22 - Detailed Front Panel Indicator Functions
22 Detailed Front Panel Indicator Functions This chart illustrates the sequence of steps and the corresponding appearance of the cable modem front panel indicatorsduring power up, calibration, and registration on the network. Use this chart to troubleshoot the power up, calibration,and registration ...
Page 23 - Detailed Front Panel Indicator Functions,; Front Panel Indicators During Normal Operations
23 Detailed Front Panel Indicator Functions, continued This chart illustrates the appearance of the cable modem front panel indicators during normal operations. Front Panel Indicators During Normal Operations Front Panel Indicators During Normal Operations Step 1 POWER Front Panel Indicator ON Norma...
Page 24 - Front Panel Indicators During Special Conditions
24 Detailed Front Panel Indicator Functions, continued T his chart describes the appearance of the cable modem front panel indicators during special conditions to show that cable modem access protection is enabled, or that you have been denied network access. Front Panel Indicators During Special Co...
Page 25 - Trademarks; Disclaimer; Notices; Software Use Notice
25 Trademarks Scientific-Atlanta and the Scientific-Atlanta ARCs logoare registered trademarks of Scientific-Atlanta, Inc.WebSTAR and “Bringing the Interactive Experience Home”are trademarks of Scientific-Atlanta, Inc. Other trademarks listed herein are the property of their respective owners. Discl...
Page 26 - United States FCC Compliance; FCC Declaration of Conformity; Canada EMI Regulation
26 United States FCC Compliance This equipment has been tested and found to comply with theapplicable limits of Part 15 of FCC Rules. These limits aredesigned to provide reasonable protection against harmfulinterference in a residential installation. This equipmentgenerates, uses, and can radiate ra...
