Scientific Atlanta DPC2100 - Manual

WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 6 What’s In the Carton? When you receive your cable modem, you should check the equipment and accessories to verify that each item is in the carton and that each item is undamaged. The carton contains the following items, except as noted: On...

Front Panel Description 7 Front Panel Description The front panel of your cable modem provides status lights that indicate how well and at what state your cable modem is operating. After the cable modem is successfully registered on the network, the POWER and CABLE status indicators illuminate conti...

WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 8 Back Panel Description The following illustration describes the back panel components of the DPC2100 and EPC2100 cable modems. 1 12 VDC —Connects the cable modem to the DC output of the AC power adapter that is provided with your cable mod...

Where is the Best Location for My Cable Modem? 9 Where Is the Best Location for My Cable Modem? The ideal location for your cable modem is where it has access to outlets and other devices. Think about the layout of your home or office, and consult with your cable service provider to select the best ...

WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 10 How Do I Set Up My High-Speed Internet Access Account? Before you can use your cable modem, you need to have a high-speed Internet access account. If you do not have a high-speed Internet access account, you will need to set up an account...

How Do I Connect My Devices to Use the Internet? 11 How Do I Connect My Devices to Use the Internet? You can use your cable modem to access the Internet, and you can share that Internet connection with other Internet devices in your home or office. Sharing one connection among many devices is called...

WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 12 To install the cable modem 1. Power down your PC and unplug it from the power source. 2. Connect your PC to either the ETHERNET port or the USB port using the appropriate data cable. Do not connect your PC to both the Ethernet and USB por...

How Do I Configure TCP/IP Protocol 13 How Do I Configure TCP/IP Protocol? To configure TCP/IP protocol, you need to have an Ethernet Network Interface Card (NIC) with TCP/IP communications protocol installed on your system. TCP/IP is a communications protocol used to access the Internet. This sectio...

WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 14 To configure Windows 2000 systems 1. Click Start , select Settings , and choose Network and Dial-up Connections . 2. Double-click the Local Area Connection icon in the Network and Dial-up Connections window. 3. Click Properties in the Loc...

How Do I Configure TCP/IP Protocol 15 To configure Macintosh systems 1. Click the Apple icon in the upper left corner of the Finder. Scroll down to Control Panels , and then click TCP/IP . 2. Click Edit on the Finder (gray bar) at the top of the screen. Scroll down to the bottom of the menu, and the...

WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 16 How Do I Install USB Drivers? To install USB drivers, your PC must be equipped with a USB network interface and a Microsoft Windows 98SE, ME, 2000, or XP operating system. This section contains instructions for installing the cable modem ...

How Do I Install USB Drivers? 17 To install Windows 2000 drivers 1. Insert the USB Cable Modem Driver Installation Disk into the CD-ROM drive of your PC. 2. Wait until the Power and Cable indicators on the cable modem illuminate solid green. 3. Click Next in the Found New Hardware W izard window. 4....

WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 18 Having Difficulty? Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service. Contact your local cable...

Having Difficulty? 19 Common Troubleshooting Issues I don’t understand the front panel status indicators. See Front Panel Status Indicator Functions , later in this guide for more detailed information on the front panel status indicator operation and function. The modem does not register an Ethernet...

WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 20 Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, contact your cable service provider. • Verify that the plug to your cable modem...

How Do I Renew the IP Address on My PC? 21 How Do I Renew the IP Address on My PC? If your PC cannot access the Internet after the cable modem is online, it is possible that your PC did not renew its IP address. Renewing the IP Address on Your PC Follow the appropriate instructions in this section f...

WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 22 Front Panel Status Indicator Functions Initial Power Up, Calibration, and Registration The following chart illustrates the sequence of steps and the corresponding appearance of the front panel status indicators on the cable modem during p...

Front Panel Status Indicator Functions 23 Special Conditions The following chart describes the appearance of the front panel status indicators on the cable modem during special conditions to show that either cable modem access protection is enabled, or that you have been denied network access. T1097...

WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide 24 Notices Trademarks Scientific-Atlanta and the Scientific-Atlanta ARCs logo are registered trademarks of Scientific-Atlanta, Inc. DPC2100, EPC2100, W ebSTAR, SciCare, and “Bringing the Interactive Experience Home” are trademarks of Scienti...

FCC Compliance 25 FCC Compliance United States FCC Compliance This equipment has been tested and found to comply with the applicable limits of Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment g...

For Information If You Have Questions If you have technical questions, contact your local cable service provider. Bringing the Interactive Experience Home Scientific-Atlanta, Inc. 5030 Sugarloaf Parkway, Box 565447 Lawrenceville, GA 30042 770.236.5000 www.scientificatlanta.com Product and service av...