SATO 400 - Manual

CX400 User Guide Page 8 PN 9001107 Rev. A Loading Labels or Tags 1. Lift the top cover.2. Press the two print head releases down to unlock the print head.3. Unwind a few labels from the roll. Labels should be wound face- in for the best results. 4. Slide the center justified paper holders apart unti...

CX400 User Guide PN 9001107 Rev. A Page 9 Loading Ribbon The CX400 thermal transfer printer transfers ink from a ribbon to the label to produce an image. 1. Lift the top cover.2. Press the two print head releases down to unlock the print head module and expose the ribbon supply spindles. 3. Unwrap t...

CX400 User Guide PN 9001107 Rev. A Page 11 Selecting the Label Sensor Type CX400 printers can use Eye-mark, gap or notch label sensing. The sensing method used by the printer must match to the media being used. If you are using label printing software, it should provide a mean to set up these parame...

CX400 User Guide Page 12 PN 9001107 Rev. A Using the Printer Printing a Self-Test Label Printing a self-test label checks the printer overall operability. To run a self-test, confirm that the printer is loaded and connected to AC power and no print jobs are in process. Then: 1. Turn off the power.2....

CX400 User Guide Page 14 PN 9001107 Rev. A Note When holding the FEED button, the indicator status will change, but should be ignored even if the ERROR indicator becomes lit. Printing Labels To print labels, the host computer sends commands to the printer via the serial or parallel communication por...

CX400 User Guide PN 9001107 Rev. A Page 15 2. Using a soft cotton sheet moistened alcohol, clean all dirt and label residue from the print head, paying particular attention to the print line. Caution ! Do not clean the print head or drive roller using abrasive or metallic objects, ammonia-based clea...

CX400 User Guide Page 16 PN 9001107 Rev. A 3. Press down firmly on both print head latches to confirm that they are closed. 4. Confirm that the printer ERROR indicator is off.5. Print a self-test label as described on page 10.6. Restart the printer.7. Press the FEED button to confirm that the printe...

CX400 User Guide Page 18 PN 9001107 Rev. A 2. Confirm that the sensor type (Eye-mark or gap) in your software setup matches yours print media. Poor print quality 1. Confirm that the print media is properly loaded, and there is no side-to-side motion of the paper as it feeds through the printer. 2. C...

CX400 User Guide PN 9001107 Rev. A Page 19 Printer Specifications CX400 Print Method Thermal Transfer or Direct Thermal Max Ribbon Length 328 ft. (100m) Max Ribbon Roll OD 1.5 in. (38mm) Ribbon Core ID 0.5 in.(12.8mm) Ribbon Core OD 0.72 in. (18.4mm) Weight (including power module) 8.1 lbs. (3.67kg)...

CX400 User Guide PN 9001107 Rev. A Page 21 Communication Ports CX400 printers are equipped with a standard Centronics parallel and an RS232 communication port, wired as shown below. Serial Input Cable (DB9S) Pin # Description 2 RXD (data to printer) 3 TXD (data from printer) 4 DTR, always high 5 GRO...

CX400 User Guide Page 22 PN 9001107 Rev. A Parallel Input Cable (Centronics 36 pin) Serial Port Parameters CX400 printers are configured as Data Terminal Equipment (DTE) equipment, and use Request-To-Send/Clear-To-Send (RTS/CTS) handshaking or X-On/X-Off flow control (control characters are DC2 and ...

CX400 User Guide PN 9001107 Rev. A Page 23 Note CX400 printers require a “null modem” cable (pin 2-3 and 7-8 cross connected) when connected to another DTE device such as a personal computer. The SATO serial cables are wired in a null modem configuration. Other cables may require an external null mo...

CX400 User Guide Page 24 PN 9001107 Rev. A lower right corner will take you to the Select Printer window where you select the printer model that will be used to print the label. Select- ing “Printer Setup” opens a Printer Driver where the operating param- eters of the printer can be configured. Wind...