Page 2 - Contents; Safety information
English 2 Contents Safety information 4 What you need to know about the safety instructions 4 Important safety symbols 4 Important safety precautions 5 Critical installation warnings 6 Installation cautions 8 Critical usage warnings 8 Usage cautions 9 Critical cleaning warnings 12 Instructions about...
Page 4 - What you need to know about the safety instructions
English 4 Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features. Wha...
Page 5 - Important safety precautions; WARNING; For use in Europe; : This appliance can be used by children aged from
English 5 Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental ...
Page 6 - For use in Europe; : Children of less than 3 years should be kept away; Critical installation warnings
Safety information English 6 6. For appliances with ventilation openings in the base, a carpet must not obstruct the openings. 7. For use in Europe : Children of less than 3 years should be kept away unless continuously supervised. 8. CAUTION : In order to avoid a hazard due to inadvertent resetting...
Page 8 - Installation cautions; Critical usage warnings
Safety information English 8 Following the repair by a non-authorized service provider, self-repair or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury or any other product safety issue caused by any attempt to repair the product which does not ...
Page 9 - Usage cautions
English 9 Do not open the washing machine door by force while it is operating (high-temperature washing/drying/spinning).• Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may result in injury. • Opening the door by force may result in damage to ...
Page 12 - Critical cleaning warnings
Safety information English 12 Do not use water from water cooling/heating devices.• This may result in problems with the washing machine.Do not use natural hand-washing soap for the washing machine.• If it hardens and accumulates inside the washing machine, it may result in problems with the applian...
Page 13 - Instructions about the WEEE; Product disposal in France; Ecodesign
English 13 Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. cha...
Page 14 - Installation; What’s included
English 14 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, cont...
Page 16 - Installation requirements; Electrical supply and grounding; Water supply; Drain
Installation English 16 Installation requirements Electrical supply and grounding • Use an individual branch circuit specific to the washing machine. To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and gro...
Page 17 - Flooring; Water temperature
English 17 Flooring For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move ...
Page 18 - STEP 1
Installation English 18 Step-by-step installation STEP 1 Select a location Location requirements:• Solid, level surface without carpeting or flooring that may obstruct ventilation• Away from direct sunlight• Adequate room for ventilation and wiring• The ambient temperature is always higher than the...
Page 19 - STEP 3
English 19 B 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. Wh...
Page 21 - STEP 4
English 21 STEP 4 Connect the water hose The provided water hose may differ depending on the model. Please follow the instruction according to the provided water hose. Connecting to a threaded water tap 1. Connect the water hose to the water tap, and then turn the connector clockwise as shown. 2....
Page 27 - STEP 6
English 27 STEP 6 Power on Plug the power cord into a wall socket that is correctly rated, grounded, and protected by a fuse or circuit breaker. Then, press Power to turn on the washing machine. A NOTE Door latch (lever) (A) is originally designed to be loose a little, because it may make the doo...
Page 28 - Before you start; Initial settings; Laundry guidelines
English 28 Before you start NOTE Before doing your laundry for the first time, you must run a complete wash cycle without any items in the drum. Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before run...
Page 32 - Detergent recommendation
Before you start English 32 Detergent recommendation The recommendations apply to the temperature ranges given in the cycle chart. Recommended Liquid detergent only – Not recommended Powder detergent only Cycle Detergent Temp. (°C) Universal Delicates and woollens Specialist ECO 40-60 – – 40...
Page 33 - Detergent drawer guidelines
English 33 Detergent drawer guidelines The washing machine provides a three-compartment dispenser: the left compartment for the main wash, the centre for fabric softeners, and the right for the preliminary wash. A 1. Prewash compartment : Apply prewash detergent or starch. 2. Main-wash compartment...
Page 34 - To apply washing agents to the detergent drawer
Before you start English 34 To apply washing agents to the detergent drawer A 1. Slide open the detergent drawer. 2. Apply laundry detergent to the main-wash compartment as instructed or recommended by the manufacturer. To use liquid detergent, see page 35 . Do not exceed the max line (A) when addin...
Page 35 - To use liquid detergent (applicable models only)
English 35 4. If you want to prewash, apply prewash detergent to the prewash compartment as instructed or recommended by the manufacturer. 5. Close the detergent drawer. CAUTION • Do not apply powder detergent to the liquid detergent guide. • Concentrated fabric softener must be diluted with water...
Page 36 - Operations; Control panel
English 36 Operations Control panel WW**CGC***** 01 02 03 04 05 07 10 08 11 06 09 13 12 WW**DG5***** 01 02 03 04 05 07 10 08 11 06 09 13 12 01 Cycle Selector Turn the dial to select a cycle. 02 Display The display shows current cycle information and estimated time remaining, or an information code w...
Page 38 - Simple steps to start; To change the cycle during operation
Operations English 38 Simple steps to start 1 5 2 3 4 1. Press Power to turn on the washing machine. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings ( Temp. , and Spin ) as necessary. 4. To add an option, press the corresponding button. 5. Press Start/Pause . To change the...
Page 39 - Cycle overview; Standard cycles
English 39 Cycle overview Standard cycles Cycle Description Max load (kg) ECO 40-60 • For cleaning normally soiled cotton items which are declared to be washable at 40 °C or 60 °C, together in the same cycle. This cycle is used to assess the compliance with the EU Ecodesign legislation. • This cyc...
Page 42 - Options
Operations English 42 Options Option Description Wi-Fi • This icon indicates that the washing machine is connected to Wi-Fi. DRUM CLEAN reminder • This icon indicates that you should clean the drum using the DRUM CLEAN cycle. • After every 40 cycles, this icon appears for an hour and then turns off ...
Page 43 - Settings; Child Lock
English 43 Settings Child Lock To prevent accidents by children, Child Lock locks all buttons except for Power . • To set the Child Lock function, hold down Temp. and Spin simultaneously for 3 seconds. • To release the Child Lock function, hold down Temp. and Spin simultaneously for 3 seconds. NOT...
Page 44 - Special features
Operations English 44 Special features Smart Control (applicable models only) You can connect to the SmartThings app and control your washing machine remotely. Connecting your washing machine1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS). 2. Tap Power to tu...
Page 45 - SmartThings; Download
English 45 NOTE • The washing machine switches to standby power saving mode when operation is paused even if the machine is not connected to the SmartThings app. • In some circumstances, only the Door Lock icon may be illuminated. SmartThings Wi-Fi connection On your smartphone or tablet, go to Se...
Page 46 - Open Source Announcement
Operations English 46 Open Source Announcement The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by contacting our support team via http://opensource.samsung.c...
Page 47 - Maintenance
English 47 Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. DRUM CLEAN / DRUM CLEAN+ Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes ac...
Page 48 - Emergency drain
Maintenance English 48 Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. A A 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A) . - TYPE 1: Gently press the top area of the filter cover (A) to ...
Page 49 - Cleaning; Surface of the washing machine
English 49 Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close th...
Page 50 - Debris filter
Maintenance English 50 Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the “ Emergency ...
Page 51 - Detergent drawer
English 51 Detergent drawer A 1. While holding down the release lever (A) on the inner of the drawer, slide open the drawer. 2. Remove the release lever and the liquid detergent guide from the drawer. 3. Clean the drawer components in flowing water using a soft brush. 4. Clean the drawer recess us...
Page 52 - Recovery from freezing; Care against an extended time of disuse
Maintenance English 52 Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4. Pour warm wat...
Page 53 - Troubleshooting; Checkpoints
English 53 Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action Does not start. • Make sure the washing machine is plugged in.• Make sure the door is properly closed.• Make sure the water taps are open....
Page 57 - Information codes
English 57 Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action 4C Water is not supplied.• Make sure the water taps are open.• Make sure the water hoses are not clogged.• Make sure the w...
Page 59 - Specifications; Fabric care chart; Washing; Bleaching
English 59 Specifications Fabric care chart The following symbols provide garment care direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and i...
Page 60 - Ironing; Professional care
Specifications English 60 Ironing Iron at maximum sole plate temperature of 200 °C.Iron at maximum sole plate temperature of 150 °C.Iron at maximum sole plate temperature of 110 °C. Caution when using steam irons (work without steam). Do not iron. NOTE The dots indicate the temperature ranges for ir...
Page 61 - Protecting the environment
English 61 Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and ...
Page 62 - Specification sheet
Specifications English 62 Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). A B C D E Type Front loading washing machine Model name WW9*CGC***** WW8*CGC***** Dimensions A (Width) 600 mm B (Height) 850 mm C (Depth) 550 mm D 630 mm E 1080 mm Water pressure 50-10...
Page 64 - EPREL information
Specifications English 64 EPREL information To access energy labelling information about this product on the European Product Registry for Energy Labelling (EPREL), go to https://eprel.ec.europa.eu/qr/****** where ****** is the product’s EPREL registration number. You can find the registration numbe...
Page 66 - Contact information; QUESTIONS OR COMMENTS?
English 66 Contact information QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT UK 0333 000 0333 www.samsung.com/uk/support IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support GERMANY 06196 77 555 77 www.samsung.com/de/support FRANCE 01 48 63 00 00 www.samsung.com/fr/support SPAIN 91 175 ...