Samsung WW11DG5B25AH - Quick Guide

Samsung WW11DG5B25AH

This washing machine manual covers essential operational, safety, installation, maintenance, and troubleshooting aspects of Samsung washing machines. The document emphasizes critical safety precautions–such as proper electrical setup, childproofing, and avoiding hazards like flooding or fire–while detailing procedures for calibration, cycle selection, and smart connectivity via the SmartThings app. It also includes detailed guidance on cleaning, emergency drain procedures, error code troubleshooting, and environmental considerations like power efficiency and responsible disposal of waste electrical equipment.

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Table of Contents:

  • Page 1 – Appliance Components and Parts Identification
  • Page 2 – Safety Information and Warning Symbols
  • Page 3 – General Safety and Usage Restrictions
  • Page 4 – Critical Installation Warnings
  • Page 5 – Installation Safety Precautions
  • Page 6 – Operational Safety and Load Handling
  • Page 7 – Water and Fabric Usage Guidelines
  • Page 8 – Laundry Loading and Maintenance Practices
  • Page 9 – Cleaning and Disposal Instructions
  • Page 10 – Declaration and Wi-Fi Setup
  • Page 11 – Installation Requirements
  • Page 12 – Physical Installation Guidelines
  • Page 13 – Removing Bolts and Leveling
  • Page 14 – Connecting Hoses and Powering On
  • Page 15 – Calibration and Dispenser Use
  • Page 16 – Operating Cycles and Load Capacities
  • Page 17 – Smart Appliance Connectivity
  • Page 18 – Maintenance Procedures
  • Page 19 – Troubleshooting Common Issues
  • Page 20 – Operational Troubleshooting
  • Page 21 – Specific Operational Troubleshooting Guide
  • Page 22 – Odor Management and Defrosting
  • Page 23 – Error Code Troubleshooting
  • Page 24 – Error Code Reference
  • Page 25 – Environmental and Power Specifications
  • Page 26 – Model Specifications Sheet
  • Page 27 – Internal Communication Template
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Page 1

Washing Machine

Model: WW**CGC***** / WW**DG5*****

• Congratulations on your new Samsung washing machine. This manual contains important information on the

installation, use and care of your appliance. Read this manual thoroughly before using the washing machine to
ensure that you know how to safely and efficiently operate the features and functions that your new washing
machine offers.

• For detailed instructions on installation, cleaning the washing machine and ecodesign information (according

to (EU)2019/2023), visit the Samsung website

(http://www.samsung.com)

, go to Support > Support home, and

enter the model name or download and install the SmartThings app on your mobile device. Open the

HomeCare

Wizard

in SmartThings for tips and guides.

• To check the product’s model name, see the label enclosed with the product or attached to the product.

What’s included

01

02

12

11

10

09

03

04

06

08

07

05

01

Release lever

02

Detergent drawer

03

Control panel

04

Door

05

Drum

06

Debris filter

07

Emergency drain tube

08

Filter cover

09

Worktop

10

Power plug

11

Drain hose

12

Levelling feet

Spanner

Bolt caps

Hose guide

Cold water hose

Hot water hose

Cap fixer

Liquid detergent guide

Check valve

NOTE

• Spanner: For removing the shipping bolts and levelling the washing machine.
• Bolt caps: For covering the holes after removing the shipping bolts. The provided number of bolt caps (3 to 6)

depends on the model.

• Hose guide: For hanging the drain hose in the drainpipe or wash-basin.
• Cold/Hot water hose: For supplying water to the washing machine. (Hot water hoses is for applicable models

only.)

• Liquid detergent guide: Insert it in the detergent compartment to use liquid detergent. (applicable models only)
• Check valve: Only supplied to some models.

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2024-01-08 10:15:53

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About this manual

Brand
Samsung
Model
WW11DG5B25AH
Document type
Quick Guide
Language(s)
English
Pages
28
File size
3.8 MB
Format
PDF

Other Manuals for Samsung WW11DG5B25AH

Summary

Page 1 - Appliance Components and Parts Identification

Identification of the appliance and listing of included components, including diagrams and descriptions for parts such as the release lever, detergent drawer, drum, spanner, bolt caps, and hoses.

Page 2 - Safety Information and Warning Symbols

Definitions of warning symbols (WARNING, CAUTION, NOTE) and the primary safety precaution requiring supervision by persons lacking experience or reduced capabilities.

Page 3 - General Safety and Usage Restrictions

Guidelines for safe operation, child safety, ventilation requirements, restrictions on use in commercial or farm settings, and precautions regarding damaged cords and hose-set usage.

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