Page 2 - Table of contents
2 Table of contents Before Using the Product Copyright 5 Safety Precautions 6 Electricity and Safety 6 Installation 7Operation 8Cleaning 10 Storage 10 Preparations Checking the Components 11 Components 11 Parts 12 Control Panel 12 Reverse Side 13 Mounting the Signage Player Box 14 Conneting to the S...
Page 3 - Picture
3 Table of contents Approving a connected device from the server 60 Setting the current time 61 Picture HDMI UHD Color 62 HDMI Black Level 62 Picture Size 63 Picture Size 63Auto Wide 63Fit to Screen 63Zoom/Position 63 Reset Picture 63 OnScreen Display Display Orientation 64 Onscreen Menu Orientation...
Page 4 - Support
4 Table of contents K eyboard type 76 Input Language Shortcut 76 Play via 76 Change PIN 76 Security 76 Safety Lock On 76Button Lock 77USB Auto Play Lock 77Touch Control Lock 77 General 77 Smart Security 77Anynet+ (HDMI-CEC) 78HDMI Hot Plug 79 Game Mode 79 Reset System 79 Support Software Update 80 U...
Page 5 - Before Using the Product; Copyright
5 Before Using the Product Chapter 01 Copyright The contents of this manual are subject to change without notice to improve quality. © 2016 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of...
Page 6 - Safety Precautions; Electricity and Safety; Warning
6 Safety Precautions Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. Activities marked by this symbol are prohibited. Instructions marked by this symbol must be followed. Elect...
Page 7 - Caution; Installation
7 Caution Do not disconnect the power cord while the product is being used. • The product may become damaged by an electric shock. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products. • A fire or electric shock may result. Keep the power socke...
Page 8 - Operation
8 Caution Do not drop the product while moving. • Product failure or personal injury may result. Do not set down the product on its front. • The screen may become damaged. When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the product is not protruding....
Page 10 - Cleaning; Storage
10 Be careful that children do not place the battery in their mouths when removed from the remote control. Place the battery in a location that children or infants cannot reach. • If children have had the battery in their mouths, consult your doctor immediately. When replacing the battery, insert it...
Page 11 - Checking the Components; Components; Preparations
11 – Contact the vendor where you purchased the product if any components are missing. – The appearance of the components may differ from the images shown. – The RS232C adapter can be used to connect to another monitor using the D-SUB (9-pin) type RS232C cable. Checking the Components Components + +...
Page 12 - Parts; Control Panel; Control menu; Buttons
12 Parts Control Panel ― When the product is on, press P to display the control menu. Control menu Power Off Source Press: Move Press & Hold: Select Buttons Description Power Off Power off the product. On the control menu screen, press P to move the cursor to Power Off , and then press and hold ...
Page 13 - Reverse Side; Port
13 Reverse Side ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. DIS PL AY OU T Port Description POWER STATUS View the power status of the Signage Player Box. P Power on or off the Signage Player Box. IR IN Connect...
Page 14 - Mounting the Signage Player Box; Conneting to the Signage Player Box
14 Mounting the Signage Player Box To install the Signage Player Box inside the product, ensure it is installed by a technician who is trained to install and disassemble the product. * Ensure the vents ( A ) are not blocked by an object. * If you mount this Signage Player Box on your display device,...
Page 15 - Remote Control
15 – Remote control button functions may differ for different products. Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not ...
Page 16 - To place batteries in the remote control
16 Display information about the current input source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Exit the current menu. Manually select a connected input source from HDMI 1 , HDMI 2 , or DisplayPort . POWER ON / POWER OFF Turn on or off th...
Page 17 - Cable Connection; Pin
17 Remote Control (RS232C) Cable Connection RS232C Cable Interface RS232C (9 pins) Pin TxD (No.2), RxD (No.3), GND (No.5) Bit rate 9600 bps Data bits 8 bit Parity None Stop bit 1 bit Flow control None Maximum length 15 m (only shielded type) • Pin assignment 1 2 3 4 5 6 7 8 9 5 4 3 2 1 9 8 7 6 <M...
Page 18 - LAN Cable; Pin No
18 • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable 5 1 6 9 -P2- 1 2 3 -P1- -P1- -P1- -P2- -P2- Male type RxTxGnd 325 ------------------------------ 213 TxRxGnd STEREOPLUG(3.5ø) LAN Cable • Pin assignment 1 2 3 4 5 6 7 8 Pin No Standard Colour Signal 1 White and orange TX+ 2 Orange TX- 3 White ...
Page 20 - Connection
20 Connection ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1 DIS PL AY OU T • Connection 2 DIS PL AY OU T • Connection 3 DIS PL AY OU T
Page 21 - Control Codes; Viewing control state (Get control command); Command type
21 Control Codes Viewing control state (Get control command) Header Command ID Data length Checksum 0xAA Command type 0 Controlling (Set control command) Header Command ID Data length Data Checksum 0xAA Command type 1 Value Command No. Command type Command Value range 1 Power control 0x11 0~1 2 Volu...
Page 22 - Volume control
22 Power control • Function A product can be powered on and off using a PC. • Viewing power state (Get Power ON / OFF Status) Header Command ID Data length Checksum 0xAA 0x11 0 • Setting power ON/Off (Set Power ON / OFF) Header Command ID Data length Data Checksum 0xAA 0x11 1 "Power" "Po...
Page 23 - Input source control
23 Input source control • Function The input source of a product can be changed using a PC. • Viewing input source state (Get Input Source Status) Header Command ID Data length Checksum 0xAA 0x14 0 • Setting the input source (Set Input Source) Header Command ID Data length Data Checksum 0xAA 0x14 1 ...
Page 24 - Video Wall Mode Control; Safety Lock
24 Video Wall Mode Control • Function Video Wall mode can be activated on a product using a PC. This control is only available on a product whose Video Wall is enabled. • Viewing video wall mode (Get Video Wall Mode) Header Command ID Data length Checksum 0xAA 0x5C 0 • Setting the video wall (Set Vi...
Page 28 - Connecting and Using a Source Device; Before Connecting; Pre-connection Checkpoints; Connecting to a PC; Connection Using an HDMI Cable
28 Connecting and Using a Source Device Chapter 03 Before Connecting Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ― Do not connect the power cable until all...
Page 29 - Connection Using an DP Cable
29 Connection Using an DP Cable DP IN DISPLA Y O UT • Precautions for using DP ― Some graphics cards that are not compliant with the DP standard may prevent the Windows Booting/Bios screen from being displayed when the product is in power-saving mode. If this is the case, make sure to turn on the pr...
Page 30 - Connecting to a Video Device; Using an HDMI cable
30 Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ― Connecting parts may differ in different products. ― Press...
Page 31 - Connecting the LAN Cable
31 Connecting the LAN Cable ― Connecting parts may differ in different products. RJ45 DISPLA Y O UT • Use Cat7(*STP Type) cable for the connection. *Shielded Twisted Pair
Page 32 - Changing the Input source; Edit; Information
32 Changing the Input source Source s SOURCE → Source Source DisplayPort Web Browser HDMI 1 HDMI 2 MagicInfo S – The displayed image may differ depending on the model. Source allows you to select a variety of sources and change source device names. You can display the screen of a source device conne...
Page 33 - Settings; General; Search Engine
33 Web Browser s SOURCE → Source → Web Browser → E Web Browser – The displayed image may differ depending on the model. – Connect a LAN cable to access Internet from the product, similar to accessing the Internet from a computer. Settings s SOURCE → Source → Web Browser → u → Settings → E General Hi...
Page 34 - Blocked pages; Approved pages
34 Privacy & Security Security Mode Provide warnings about unsafe pages or block access to enhance Web Browser security.This may slow the Web Browser down. • Use / Do not use Private Browsing When Private Browsing is active, your browsing history won't be recorded. • Use / Do not use Do Not Trac...
Page 35 - Refresh Options; Refresh Interval; Home Page; Custom
35 Encoding Encoding Choose an encoding method for web pages. The current setting is Auto. • Auto / Manual (Current : Unicode) Refresh Options s SOURCE → Source → Web Browser → u → Refresh Options → E Refresh Interval Set the time for the web browser to wait before returning to the home page. • Off ...
Page 36 - Using MDC; MDC Programme Installation/; Uninstallation
36 Using MDC MDC Programme Installation/ Uninstallation Installation ― MDC installation can be affected by the graphics card, mother board and network conditions. 1 Click the MDC Unified installation programme. 2 Select a language for installation. Next, click " OK ". 3 When the " Welcom...
Page 37 - Connecting to MDC
37 Connecting to MDC Using MDC via RS-232C (serial data communications standards) An RS-232C serial cable must be connected to the serial ports on the PC and monitor. RS232C IN RS232C OUT DISPLA Y O UT Monitor 1 Monitor 2 Computer
Page 38 - Using MDC via Ethernet; Connection using a direct LAN cable
38 Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ― Multiple products can be connected using the RJ45 port on the product and the LAN ports on t...
Page 39 - Connection using a cross LAN cable
39 Connection using a cross LAN cable ― Multiple products can be connected using the RS232C IN / OUT port on the product. RS232C OUT RJ45 DISPLA Y O UT Monitor 1 Monitor 2 Computer
Page 40 - Player feature; Description; Viewing content
40 Player feature Player → Player → E Play a range of content such as channels with schedules assigned, templates or files. Used 199.33 MB Available 4.26 GB(95%) 1 2 3 4 5 6 Player Filter By: All Options No channels Network Channel Network File My Templates Internal Memory – The displayed image may ...
Page 41 - When content is running; Control buttons on the remote; Button; Available menu; Menu
41 When content is running Control buttons on the remote You can use buttons on your remote control to play, pause, or skip between content on the playlist. Button Function TOOLS Brings up the menu bar. INFO Displays the information of the content. ► Goes to next file or page. ◄ Goes to previous fil...
Page 42 - File Formats Compatible with Player; Network Schedule Multiframe
42 File Formats Compatible with Player • Supported file systems include FAT32 and NTFS. • A file with a vertical and horizontal resolution larger than the maximum resolution cannot be played. Check the vertical and horizontal resolution of the file. • Check the supported video and audio Codec types ...
Page 43 - Contents; File Extension Container
43 Contents File Extension Container Video Codec Resolution Frame rate(fps) Bit rate(Mbps) Audio Codec *.avi*.mkv*.asf *.wmv *.mp4*.mov*.3gp*.vro*.mpg*.mpeg*.ts*.tp*.trp*.mov*.flv *.vob *.svi*.m2ts*.mts*.divx AVIMKVASFMP43GPMOVFLVVROVOBPSTSSVAF H.264 BP/MP/HP 4096x2160 4096X2160: 243840X2160: 30 40 ...
Page 47 - File Formats Compatible with Video Wall; Video
47 File Formats Compatible with Video Wall ― Refer to the <MagicInfo Server user's manual> for further details. Video Image • 3D video is not supported. • Content with a resolution larger than the resolution specified in the table above is not supported. • Video content with a Bit rate or Fram...
Page 51 - Device ID; Device ID Auto Set
51 ID Settings → ID Settings → E ID Settings – The displayed image may differ depending on the model. Assign an ID to a set. Device ID Enter the ID number of the product connected to the input cable for input signal reception. (Range: 0~224) ― Press u / d to select a number, and press E . ― Enter th...
Page 52 - Horizontal x Vertical; Screen Position
52 Video Wall → Video Wall → E Video Wall – The displayed image may differ depending on the model. Customise the layout of multiple displays that are connected to form a video wall.In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To ...
Page 53 - Format
53 Format Select how to display images on the videowall display. • Full : Display images in full screen with no margin. • Natural : Display images in the original aspect ratio without enlarging or reducing the size. ― The Format option is only enabled when Video Wall is set to On .
Page 55 - On Timer
55 On/Off Timer → On/Off Timer → E On/Off Timer – The displayed image may differ depending on the model. ― You must set Clock Set before you can use this feature. On Timer Set On Timer so that your product turns on automatically at a time and on a day of your choosing. The power is turned on with th...
Page 59 - URL Launcher Settings
59 URL Launcher Settings → URL Launcher Settings → E URL Launcher Settings – The displayed image may differ depending on the model. • Install Web App : Enter URL to install the web application. • Install from USB Device : Install the web application from the USB storage device. • Uninstall : Remove ...
Page 61 - Setting the current time
61 7 Select the All menu to check that the device has been registered. 8 When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device. The schedule will run after it is downloaded. ― For further details on how to configure a schedule, refe...
Page 63 - Picture Size; Auto Wide; Screen Size; Fit to Screen; Reset Picture
63 Picture Size m MENU → Picture → Picture Size → E choose size and aspect ratio picture displayed on screen. Picture Size ― Different screen adjustment options are displayed depending on the current input source. • 16:9 Standard : Sets the picture to 16:9 Standard wide mode. • Custom : Changes the ...
Page 64 - OnScreen Display; Onscreen Menu Orientation; Source Content Orientation
64 OnScreen Display OnScreen Display Display Orientation Message Display Language Reset OnScreen Display English – The displayed image may differ depending on the model. Display Orientation m MENU → OnScreen Display → Display Orientation → E Onscreen Menu Orientation Set the menu screen orientation....
Page 65 - Message Display; Source Info; Language; Reset OnScreen Display
65 Message Display m MENU → OnScreen Display → Message Display → E Source Info Select whether to display the source OSD when the input source changes. • Off / On No Signal Message Select whether to display the no-signal OSD when no signal is detected. • Off / On MDC Message Select whether to display...
Page 66 - Sound Adjustment; Sound; Sound Mode; Balance
66 Sound Adjustment Configure the sound ( Sound ) settings for the product. Sound Sound Mode Balance Equaliser Auto Volume Reset Sound Standard Off – The displayed image may differ depending on the model. Sound Mode m MENU → Sound → Sound Mode → E You can select a sound mode to suit your personal pr...
Page 67 - Equaliser; Auto Volume; Reset Sound
67 Equaliser m MENU → Sound → Equaliser → E Adjust the equaliser to customise the volume and pitch, and enhance the richness of the sound output. • 100Hz / 300Hz / 1kHz / 3kHz / 10kHz (Bandwidth Adjustment): Adjusts the level of specific bandwidth frequencies. • Reset : Resets the equaliser to its d...
Page 68 - Network; Open Network Settings
68 Network Network Network Status Open Network Settings Server Network Settings Device Name [Signage]Display 1 – The displayed image may differ depending on the model. Chapter 09 Network Status m MENU → Network → Network Status → E You can check the current network and Internet status. Open Network ...
Page 69 - Network Settings; Connecting to a Wired Network
69 Network Settings Connecting to a Wired Network There are three ways to attach your product to your LAN using cable. • You can attach your product to your LAN by connecting the LAN port on the back of your product to an external modem using a LAN cable.See the diagram below. RJ45 The Modem Port on...
Page 70 - Automatic Open Network Settings; Manual Open Network Settings
70 Set the network connection to use Internet services such as perform software upgrades. Automatic Open Network Settings Connect to the network using a LAN cable.Make sure a LAN cable is connected first. How to set up automatically 1 Select Open Network Settings . The Open Network Settings session ...
Page 71 - Server Network Settings; Connect to server; MagicInfo Mode; Server Access; FTP Mode; Proxy server; Device Name
71 Server Network Settings m MENU → Network → Server Network Settings → E Connect to server To run Player connect to a network. • Server Address / SSL / Port ― If the SSL option is enabled, the server is configured to use https and data transfer is encrypted. ― Enter the server IP address and port n...
Page 72 - System; Menu Transparency; High Contrast
72 System System Accessibility Start Setup Time Auto Source Switching Power Control Eco Solution Temperature Control 100 – The displayed image may differ depending on the model. Accessibility m MENU → System → Accessibility → E Menu Transparency Adjust transparency of menu box. • High / Low High Con...
Page 73 - Start Setup; Time; Clock Set; DST; Sleep Timer; Power On Delay
73 Start Setup m MENU → System → Start Setup → E Go through the initial setup steps like you did the first time you used this product. ― Enter your 4 digit PIN number. The default PIN number is “0-0-0-0". If you want to change the PIN number, use the Change PIN function. Time m MENU → System → T...
Page 74 - Auto Source Switching; Primary Source Recovery; Power Control; Auto Power On
74 Auto Source Switching m MENU → System → Auto Source Switching → E Turning on the display with Auto Source Switching On , and the previous video source selection is not active, the display will automatically search the different video input sources for active video. Auto Source Switching When the ...
Page 75 - Standby Control; Network Standby; Eco Solution; No Signal Power Off; Auto Power Off; Temperature Control
75 Standby Control You can set the screen standby mode to be applied when an input signal is received. • Auto Power-saving mode will activate if no input signals are detected even though a source device is connected to the display.The message No Signal will appear if no source device is connected. •...
Page 76 - Input Device Manager; Keyboard Language; Play via; Change PIN; Security; Power On Button
76 Input Device Manager m MENU → System → Input Device Manager → E Configure options for external input devices connected to the product. Keyboard Language Configure the key combination used to change the input language. Keyboard type Specify the keyboard type. Input Language Shortcut Select shortcu...
Page 77 - Button Lock; USB Auto Play Lock; Touch Control Lock; Smart Security; Scan; Monitoring Results
77 Button Lock This menu can be used to lock the buttons on the product. Only the remote control can control the product if Button Lock is set to On . • Off / On USB Auto Play Lock Select whether to automatically play MagicInfo content saved on a connected USB device. • Off Play MagicInfo content sa...
Page 78 - Problem
78 Anynet+ (HDMI-CEC) Anynet+ (HDMI-CEC) Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has t...
Page 79 - HDMI Hot Plug; Reset System
79 Problem Possible Solution The connected device is not displayed. • Check whether or not the device supports Anynet+ functions. • Check whether or not the HDMI cable is properly connected. • Check whether Anynet+ (HDMI-CEC) is set to On in the System menu. • Search Anynet+ devices again. • Anynet+...
Page 80 - Software Update; Update now; Auto update; Contact Samsung; Reset All
80 Support Chapter 11 Software Update m MENU → Support → Software Update → E The Software Update menu lets you upgrade your product software to the latest version. ― Be careful not to turn off the power until the upgrade is complete. The product will turn off and on automatically after completing th...
Page 81 - Read the following before using media play with a USB device
81 Playing photos and videos (Media Play) Play photos or videos saved on a storage device. Play a variety of content using the following methods. • Using a USB device: Play media content such as videos and photos from a USB device. • Connecting a storage device: Play media content saved on a storage...
Page 82 - Compatible devices with media play; File system and formats
82 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb ...
Page 83 - Using a USB device; Connecting a USB device; Removing a USB device
83 Using a USB device Connecting a USB device 1 Turn on your product. 2 Connect a USB device containing photo and/or movie files to the USB port on the back or side panel of the product. 3 The Player page automatically appears as soon as a USB device connects to the product. ― If only one USB device...
Page 84 - Features provided in the media content list page
84 Features provided in the media content list page → Player → Storage device → USB The media content list page on a storage device provides the following features. • Storage device Internal Memory / USB • Filter By Among Video , Image , PDF , Office and My Templates content saved on a storage devic...
Page 85 - Menu items in the media content list page
85 Option Name Operations Play Selected Select the content you want to play, then select the play button at the top of the screen. Send Select the content you want to send to the other device, then select the Send button at the top of the screen. Delete Select the content you want to delete, then se...
Page 86 - Available buttons and features during photo playback; Available buttons and features during video playback
86 Available buttons and features during photo playback Pressing the E button or π , ∂ , ∑ , µ button displays the following buttons. The RETURN button makes the buttons disappear. • Pause / Play Start or stop a slideshow. Using a slideshow, it is possible to play all photos in a folder. • Previous ...
Page 87 - Supported Subtitle and Media play file formats; Subtitle; External; Supported image resolutions; File Extension
87 Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • SAMI (.smi) • SubRip (.srt) • SubViewer (.sub) • Micro DVD (.sub or .txt) • SubStation Alpha (.ssa) • Advanced SubStation Alpha (.ass) • Powerdivx (.psb) • Xsub Container: AVI • SubStation Alph...
Page 90 - Troubleshooting Guide; Testing the Product; Checking the Resolution and Frequency
90 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Testing the Product Check if your product is operating normally by using the product test function.If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perf...
Page 91 - Check the followings.; Screen issue
91 Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product a...
Page 93 - Sound issue
93 Screen issue Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes. The screen may freeze when a resolutio...
Page 94 - Remote control issue
94 Sound issue Video is available but there is no sound. If an HDMI cable is connected, check the audio output settings on the PC. If a source device is used • Make sure the audio cable is properly connected to the audio input port on the product. • Check the audio output settings for the source dev...
Page 96 - Other issue
96 Other issue The IR sensor is not functioning. Make sure the sensor light turns on when a button is pressed on the remote control. • If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.(The power LED lights up red when the screen is switched...
Page 99 - Specifications; Model Name
99 Specifications Chapter 14 General Model Name SBB-SSF Power Supply AC100-240V~ 50/60Hz Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label. Environmental considerations Operating Temperature : 0 °C - 40 °C (32 °F - 104 °F) * For installing the hous...
Page 100 - Preset Timing Modes; Resolution
100 Preset Timing Modes ― This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select...
Page 102 - Appendix; Responsibility for the Pay Service (Cost to; Not a product defect; A Product damage caused by customer's fault; Others
102 Appendix Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc...
Page 103 - Licence
103 Licence Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, the Symbol, DTS in combination with the Symbol, DTS...
Page 104 - Terminology
104 Terminology 480i / 480p / 720p / 1080i / 1080p ____ Each of the scanning rates above refers to the number of effective scanning lines that decides the screen resolution. The scanning rate may be indicated in i (interlaced) or p (progressive), depending on the scanning method.- ScanningScanning r...
