Page 2 - Table of contents; Before Using the Product
Table of contents Before Using the Product Safety Precautions 4 Electricity and Safety 4 Installation 5 Operation 6 Cleaning 7 Correct posture to use the product 8 Preparations Installation 9 Attaching the Stand 9 Precautions for moving the product 10 Checking the space around the product 10 Adjusti...
Page 3 - Troubleshooting Guide
Table of contents 3 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Product diagnosis (Screen issue) Checking the Resolution and Frequency Check the following. Q & A Specifications General Standard Signal Mode Table Appendix Responsibility for the Pay Service...
Page 4 - Safety Precautions; Electricity and Safety; Warning
4 Safety Precautions Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE C...
Page 5 - Installation
5 Installation Warning • DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • Keep the plastic packaging out of the reach of children. ‒ Children may suffocate. • Do not install the product on an unstable or vibrating surface (i...
Page 6 - Operation
6 Operation Warning • There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒ Contact Samsung Customer Service Centre for repairs. • To move the product, first disconnect all the cables from it, including the power cable. • If the product generates abn...
Page 7 - Caution; Cleaning
7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. • Disconnect the power cord from...
Page 8 - Correct posture to use the product
8 Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. • Keep your eyes directly in front of the screen. • Adjust the angle so light do...
Page 9 - Preparations; Attaching the Stand
9 Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.― Disassembly is the reverse order of assembly. Insert the stand base into the stand in the direction of the arrow. F...
Page 11 - Adjusting the Product Tilt and Height; Rotating the Product
11 Adjusting the Product Tilt and Height ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. • To adjust the height, remove the fixing pin. • The product tilt and height can be adjusted. • Hold the top centre of the p...
Page 14 - Control Panel
Function Key Guide Return 14 Control Panel ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Parts Description JOG Button Multi directional button that helps navigate. Power LED This LED is power status indicator. ―...
Page 15 - Direct Key Guide
15 Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. ― When the product not displays the OSD menu, the JOG Button could be used as below. Brightness Volume Eye Saver Mode Off Features • UP/DOWN:...
Page 16 - Connecting and Using a Source Device
16 Connecting and Using a Source Device Chapter 03 Read below before connecting the product. 1 Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. 2 Before connecting the product, ma...
Page 17 - Ports
HDMI D-SUB (PC ) DP HDMI D-SUB (PC ) DP 17 Ports ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. Description Connect to...
Page 18 - Connecting and Using a PC; Connection Using an DP Cable
18 18 ― The audio function is not supported if the source device is connected using the D-SUB cable. ― When connecting an HDMI cable, use the cable that came with the components of the product. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded. Connecting and...
Page 19 - Connecting the Product to a PC as a USB HUB
(PC ) 19 Connecting to headphones or earphones Connecting the Power (POWER IN) port on the To use the product, connect the power cable to a power outlet and the product. ― The input voltage is switched automatically. Connecting the Product to a PC as a USB HUB Using the product as a hub, connect and...
Page 20 - Setting Windows Hello
2 0 Connecting to Webcam - When you want to use the monitor built-in webcam and microphone, press down on the webcam module and then release. The webcam module will pop up. After application is launched, camera can be used correctly. - If you push down webcam module, camera will turn off automatical...
Page 23 - Tidying Up the Connected Cables
2 3 Tidying Up the Connected Cables Tilt the display, as shown in the figure. Rotate the product to the highest vertical position. Connect the corresponding cables. Rotate the product to the horizontal position. Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of...
Page 24 - Setting Optimum Resolution; Setting up the monitor webcam as default
2 4 Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.Select a language on information message and change the resolution on your PC to the optimum setting. ― If the optimum resolution is not se...
Page 30 - Menu; Function Key Guide →; Picture
Menu Function Key Guide → Chapter 04 ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture 2nd 3rd Description SAMSUNG MAGIC Bright This menu prov...
Page 34 - OnScreen Display
OnScreen Display 2nd 3rd Description Transparency Set the transparency for the menu windows. Position • H-Position : Move the menu position to the left or right. • V-Position : Move the menu position up or down. Language Set the menu language. ― A change to the language setting will only be applied ...
Page 35 - System
System 2nd 3rd Description FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD's graphic card with supporting FreeSync solution. For more information, see FreeSync page. Volume Eco Saving Plus Reduce...
Page 37 - Support; Information
Support 2nd 3rd Description Software Update Update software using an update file on a USB device. 1 Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB device. 2 Connect the USB device to the port on the monitor. Select → System → ...
Page 38 - Installing the Software; Restrictions and Problems with the Installation; System Requirements; Driver Installation
Installing the Software Chapter 05 Easy Setting Box Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box , download it from the Samsung website (http://www. samsung.com). ― The software may not work properly if you do ...
Page 39 - Requirements Before Contacting Samsung; Checking the Resolution and Frequency; Installation issue; Screen issue
Troubleshooting Guide Chapter 06 Requirements Before Contacting Samsung Customer Service Centre ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Product diagnosis (Screen issue) If a problem occurs with ...
Page 40 - Sound issue
The message Check the cable connection and the settings of the source device. appears. Check that the cable is properly connected to the product.Check that the device connected to the product is powered on.Check the PC/AV Mode status. ( → System → PC/AV Mode → DisplayPort : PC or AV / HDMI : PC or A...
Page 41 - Webcam issue; Source device issue
Webcam issue There is no camera video. Check the camera device is turn on.Re-check the condition of the connected USB cable. Adjust the PC/Notebook setting about extend camera. Source device issue A beeping sound is heard when my PC is booting. If a beeping sound is heard when your PC is booting, ha...
Page 43 - Specifications; General
Specifications Chapter 07 General Model Name S24A40* Size 24 Class (23.8 Inches / 60.4 cm) Display area 527.04 mm (H) x 296.46 mm (V) Pixel Pitch 0.2745 mm (H) x 0.2745 mm (V) Maximum Pixel Clock 185.5 MHz Power Supply AC100-240V~ 50/60HzRefer to the label at the back of the product as the standard ...
Page 44 - Standard Signal Mode Table
Standard Signal Mode Table Model Name S24A40* Synchronization (PANEL Spec) Horizontal Frequency 56 ~ 84.5 kHz Vertical Frequency 48 ~ 75 Hz Resolution Optimum Resolution 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 75Hz (HDMI/DP) 1920 x 1080 @ 60Hz (D-SUB) If a signal that belongs to the fol...
Page 46 - Appendix; Responsibility for the Pay Service (Cost to; Not a product defect; A Product damage caused by customer's fault; Others
Appendix Chapter 08 Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation ...
Page 47 - The models in the Graphics Cards list supports FreeSync
FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.The displayed FreeSync menu items on the monitor may vary, depending on the monitor model...
