Page 2 - Table of contents; Before Using the Product
2 Table of contents Before Using the Product Safety Precautions 4 Electricity and Safety 4 Installation 5Operation 6 Cleaning 7 Correct posture to use the product 8 Preparations Installation 9 Attaching the Stand 9 Precautions for moving the product 10 Checking the space around the product 10 Adjust...
Page 3 - Troubleshooting Guide; Specifications; Appendix
3 Table of contents Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre 30 Product diagnosis (Screen issue) 30 Checking the Resolution and Frequency 30 Check the following. 30 Q & A 33 Specifications General 34 Standard Signal Mode Table 36 Appendix Responsibilit...
Page 4 - Safety Precautions; Electricity and Safety; Warning
4 Safety Precautions Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE C...
Page 5 - Installation
5 Installation Warning • DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • Keep the plastic packaging out of the reach of children. ‒ Children may suffocate. • Do not install the product on an unstable or vibrating surface (i...
Page 6 - Operation
6 Operation Warning • There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒ Contact Samsung Customer Service Centre for repairs. • To move the product, first disconnect all the cables from it, including the power cable. • If the product generates abn...
Page 7 - Caution; Cleaning
7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. • Disconnect the power cord from...
Page 8 - Correct posture to use the product
8 Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. • Keep your eyes directly in front of the screen. • Adjust the angle so light do...
Page 9 - Attaching the Stand; Preparations
9 Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. 1 2 Put the stand base onto the stand neck as the direction shown in the figure. Check that ...
Page 10 - Precautions for moving the product; Checking the space around the product
10 Precautions for moving the product • Hold the lower corners or edges of the product when moving it. • Do not directly apply pressure on the screen. • Do not hold the screen when moving the product. • Do not hold the product upside down only by the stand. • Do not press down on the product. There ...
Page 11 - Adjusting the Product Tilt and Height; Rotating the Product
11 Adjusting the Product Tilt and Height ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -4.0° (±2.0°) ~ 24.0° (±2.0°) 0 ~ 135.0 mm (±5.0 mm) -4.0° (±2.0°) ~ 24.0° (±2.0°) 0 ~ 135.0 mm (±5.0 mm) • The product tilt...
Page 14 - Control Panel
14 Control Panel ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Return LEFT JOG Button Function Key Guide Return RIGHT UP (REAR) DOWN (FRONT) Power LED PRESS (ENTER) Parts Description JOG Button Multi directional...
Page 15 - Direct Key guide
15 Direct Key guide ― The shortcut button screen (OSD menu) shown below is displayed only when the monitor screen is turned on, the computer resolution changes, or the input source changes. Brightness Volume Features Eye Saver Mode Off • UP/DOWN: Adjust Brightness , Contrast , Sharpness . • LEFT/RIG...
Page 16 - Connecting and Using a Source Device; Read below before connecting the product.
16 Connecting and Using a Source Device Chapter 03 Read below before connecting the product. 1 Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. 2 Before connecting the product, ma...
Page 17 - Ports
17 Ports ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. Port Description • Connect to a USB device. These ports are en...
Page 18 - Connecting and Using a PC; Connection Using the HDMI Cable; Connection Using an DP Cable
18 Connecting and Using a PC Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the HDMI cable provided as components. If not provided, be sure to use authorized cable for HDMI cable connections. If you use a unauthorized HDMI cable, the image...
Page 19 - Connecting the Product to a PC as a USB HUB; Connection Using the USB Type-C Cable
19 Connecting the Product to a PC as a USB HUB Using the product as a hub, connect and use various source devices with the product at a time. ― To detect and start a USB device faster, connect the USB device to the , port on the product. The read/ write rate will be affected by the USB device and yo...
Page 20 - Tidying Up the Connected Cables; Setting Optimum Resolution
20 Tidying Up the Connected Cables 1 2 Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of the HOLDER-STAND CABLE can be damaged when pulled forcibly. 3 Put both cables in the cable holder on the stand (HOLDER-STAND CABLE) to org...
Page 21 - Menu; Picture
21 Menu Function Key Guide → Chapter 04 ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture 2nd 3rd Description Picture Mode This menu provides ...
Page 25 - OnScreen Display
25 OnScreen Display 2nd 3rd Description Transparency Set the transparency for the menu windows. Position • H-Position : Move the menu position to the left or right. • V-Position : Move the menu position up or down. Language Set the menu language. ― A change to the language setting will only be appli...
Page 29 - Installing the Software; Restrictions and Problems with the Installation; System Requirements; Driver Installation
29 Installing the Software Chapter 05 Easy Setting Box Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box , download it from the Samsung website (http://www.samsung.com). ― The software may not work properly if you d...
Page 30 - Requirements Before Contacting Samsung; Checking the Resolution and Frequency; Installation issue
30 Troubleshooting Guide Chapter 06 Requirements Before Contacting Samsung Customer Service Centre ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Product diagnosis (Screen issue) If a problem occurs wi...
Page 32 - Sound issue; Source device issue
32 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume.Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.If the volume is still low after turning it...
Page 34 - General
34 Specifications Chapter 07 General Model Name S24A400UJ*/S24A402UJ*/S24A404UJ*/S24A406UJ*/S24A408UJ* S27A400UJ*/S27A402UJ*/S27A404UJ*/S27A406UJ*/S27A408UJ* Size 24 Class (23.8 Inches / 60.4 cm) 27 Class (27.0 Inches / 68.6 cm) Display area 527.04 mm (H) x 296.46 mm (V) 597.89 mm (H) x 336.31 mm (V...
Page 38 - Not a product defect; Others
38 Appendix Chapter 08 Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installati...
Page 39 - The models in the Graphic Cards list supports FreeSync
39 FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.The displayed FreeSync menu items on the product may vary, depending on the product mo...
Page 40 - WEEE; Correct Disposal of This Product (Waste Electrical &
40 WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should ...