Samsung RF23DB9700QLAA - User Manual

English 5 Safety information Important safety symbols and precautions: Please follow all safety instructions in this manual. This manual uses the following safety symbols. WARNING Hazards or unsafe practices that may result in severe personal injury, property damage, and/or death . CAUTION Hazards o...

Safety information English 6 Safety information • The installation location should not be exposed to direct sunlight and not placed near any electric appliance or heat source, e.g. stove, oven or hob, radiator, etc. • If you use two products side by side, for safety reason, be sure to use certified ...

English 7 Safety information Severe warning signs for transportation and site WARNING • When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. - Refrigerant leaking from the pipe work could ignite or cause an eye injury....

English 9 Safety information • Never use gas pipes, telephone lines, or other potential lightning attractors as an electrical ground. - You must ground the refrigerator to prevent any power leakages or electric shocks caused by current leakage from the refrigerator. - Current leakage may result in a...

English 13 Safety information Usage cautions CAUTION • Do not re-freeze frozen foods that have thawed completely.• Use only the ice maker provided with the refrigerator.• To get the best performance from the product: - Do not place food too close to the vents at the rear of the refrigerator as this ...

Safety information English 14 Safety information Cleaning cautions CAUTION • Do not spray water directly on the inside or outside of the refrigerator. - There is a risk of fire or electric shock. • Do not use a hair dryer to dry the inside of the refrigerator.• Do not place a lighted candle in the r...

English 15 Safety information Critical disposal warnings WARNING • Children trapped inside a refrigerator can hurt themselves or suffocate to death.• Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the r...

English 16 Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • Use the refrigerator only for its intended purpose as described in this manual.• Any servicing must be performed by a qualified technic...

English 17 Installation Refrigerator at a glance The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country. Type A 01 02 06 07 09 05 10 04 A B C E 03 08 D

Installation English 18 Installation Type B 07 09 05 06 10 A E 03 08 D 01 AutoFill Pitcher ** A. Fridge B. Beverage Center ** C. Showcase door * D. Freezer E. FlexZone 02 Water dispenser ** 03 Camera * 04 Beverage Zone * 05 UV Deodorizing Filter * 06 Quick Space shelf 07 Water filter ** 08 Tray Ice ...

Installation English 20 Installation Door bins Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly. NOTE The actual refrigerator and provided component parts ...

English 21 Installation Step-by-step installation STEP 1 Select a site The site must: • Have a solid level surface without carpeting or flooring that may obstruct ventilation• Be out of direct sunlight• Have adequate room for opening and closing the door• Be away from any heat source• Provide room f...

Installation English 24 Installation STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see Door removal for entrance . NOTE To prevent floor damage, make sure the front leveling legs are in the upright position.• The surface you install the refrigerator on must su...

English 25 Installation STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 33 to continue t...

English 29 Installation 5. To prevent contact with the middle hinge, slightly tilt the door to the front, and then lift it up to remove. 6. Repeat steps 1-5 for the other door, except for steps 2 and 3. To reattach the freezer doors CAUTION • The freezer doors must be re-attached before the fridge d...

English 33 Installation STEP 4 Leveling the refrigerator Adjusting the front height CAUTION • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. • Leveling must be performed with the refriger...

English 35 Installation STEP 5 Adjust the door height Adjusting the height with the height lever (applicable models only) • Before aligning the door height, make sure the refrigerator is level. Use the leveling legs for this purpose. • You can use the height lever at the bottom of the right-side doo...

Installation English 36 Installation Adjusting the height with the snap rings For the models with the height lever on the right-side door of the fridge, use the snaps rings only if you cannot align the doors with the height lever. NOTE The height of a door can be adjusted using the provided snap rin...

English 39 Installation STEP 6 Connect the water line You must connect a water line from the main water supply to your refrigerator to use the water dispenser or the auto ice maker. A water filter is provided for removing unwanted particles from the main water supply, but it does not sterilize or el...

English 43 Installation STEP 7 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3. Set the temperature to the coldest...

English 44 Operations Main panel General type 01 02 01 Display Displays the menu, settings, and other information. 02 Buttons • When the display is off, tap any button to wake up the display.• Tap or to navigate left and right.• Tap to confirm your selection. • Tap and hold to enter the AP mode. (Fo...

Operations English 50 Operations Family Hub type Home screen NOTE • For more information about other menus and apps available on the Refrigerator app. See the Online manual of your refrigerator. • The content of apps and widgets, or their design is subject to change or support may be discontinued wi...

Operations English 54 Operations Samsung account You are required to register your Samsung account to use the app. If you don’t have a Samsung account, follow the app’s onscreen instructions to create a free Samsung account. Getting started Turn on the device you want to connect, open the SmartThing...

Operations English 56 Operations Recommendations for voice recognition (Applicable to Family Hub type only) For the voice recognition function, there is a built-in microphone at the top of the refrigerator’s display. To use the voice recognition function:• Stand no more than 3 feet (1 meter) from th...

Operations English 58 Operations Peak Demand Off (Override mode) When you want the refrigerator to ignore the SMART GRID (Demand Response) signal from the utility company, you can activate Peak Demand Off (Override mode).When you activate Peak Demand Off (Override mode), the refrigerator ignores the...

English 59 Operations Provision for Open Access to the Connected Product Requirements 1. SGIP Open Standards (Smart Energy Profile 2.0 - http://www.csep.org/) - Energy Consumption Reporting- Demand Response 2. Samsung OPEN API - Operational Status, User Settings & Messages- ICE Maker Status- Doo...

Operations English 60 Operations Welcome Lighting (applicable models only) • When you get close to the refrigerator, the fridge light turns on automatically, allowing you to see inside the fridge without opening the doors. - There is a motion detection sensor on the underside of the fridge door. - T...

English 61 Operations Auto Open Door function (applicable models only) The Auto Open Door function does not apply to the freezer doors. Touch the sensor near the door handle of the fridge. The door will open.• The default setting is Off . NOTE • If both sensors are touched simultaneously, the door o...

Operations English 62 Operations AI Vision Inside (applicable models only) • You can manage the food coming in and out of the fridge using the camera on the top part of the fridge. - To use this feature, your refrigerator must be connected to a network through SmartThings. - You must complete the in...

English 67 Operations Water dispenser (applicable models only) To dispense chilled water, open the Beverage Center and press the dispenser lever. NOTE • The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute. To dispense more water, release and push the lever a...

Operations English 68 Operations Auto Ice Maker The refrigerator has a built-in ice maker that automatically dispenses ice.• The overall design and/or accessories may differ with the model. WARNING Choking hazard : Ice may cause choking in small children. For first-time use • Let the ice maker make ...

Operations English 72 Operations • Ice accumulating on one side of the tray is normal. Arrange the ice evenly in the tray to store more ice. CAUTION • Leaving the water line disconnected may cause the water valve to produce a buzzing sound over time. If this is the case, make sure to turn the ice ma...

English 73 Maintenance Handling and care Ice bucket (applicable models only) If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. CAUTION • To prevent injury, make sure to clean up any ice or water that has fallen...

Maintenance English 74 Maintenance AutoFill Pitcher (applicable models only) 1. Grasp a handle groove of the lid , and then pull up to remove. 2. Grasp both sides of the infuser holder , and then lift to remove. 3. While slightly twisting the infuser , pull it out of the sealed mouth. 4. Clean the i...

English 75 Maintenance Fridge shelves The appearance of the shelves differs by model. • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and pull out. NOTE Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall o...

Maintenance English 76 Maintenance Door bins • To remove the door bin , hold the front sides of the bin, and then gently lift up to remove. • To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the door bin wit...

English 79 Maintenance Cleaning Interior and exterior WARNING • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire. • Do not spray water onto the refrigerator. This may cause electric shock. Regularl...

Maintenance English 80 Maintenance 3. Clean the dispenser nozzle thoroughly, and then assemble it back. CAUTION • Fully insert the dispenser nozzle, so it is back to its original position. • Do not use a sponge with rough textures for cleaning the dispenser nozzle. Rubber seals If the rubber seals o...

English 81 Maintenance Replacement Water filter (applicable models only) WARNING • Do not use third-party water filters. Use only Samsung-provided or -approved filters.• Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that ma...

English 83 Maintenance Ordering a new filter To purchase a new water filter, contact a local Samsung service center or visit www.samsungparts.com on the web. LED Lamps To replace the lamps of the refrigerator, contact a local Samsung service center. WARNING • The lamps are not user-serviceable. Do n...

English 84 Troubleshooting Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged f...

English 85 Troubleshooting Symptom Possible causes Solution Interior wall is hot. • Refrigerator has heat-proof piping in the interior wall. • To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not w...

Troubleshooting English 86 Troubleshooting Condensation Symptom Possible causes Solution Condensation forms on the interior walls. • If door is left open, moisture enters the refrigerator. • Remove the moisture and do not leave a door open for extended periods of time. • Food with high moisture cont...

Troubleshooting English 90 Troubleshooting Do you hear abnormal sounds from the refrigerator? Before calling for service, review the information below. If you still have questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you w...

English 93 Troubleshooting LCD (Applicable to Family Hub type only) Symptom Action Cannot connect to my TV. • Check your TV’s model name. Mirroring connection is available for the following models. (You may find your model name on the label attached to your TV's back or on your TV's Settings menu. -...

Troubleshooting English 94 Troubleshooting Smart Grid (applicable models only) Symptom Action What Do I Need to use the Energy Management and Smart Grid functions? To use the Smart Grid (Demand Response) and Energy Management functions on your refrigerator, you need the following:Devices• A wireless...

English 95 LIMITED WARRANTY (U.S.A.) SAMSUNG REFRIGERATOR LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered new, in the original carton to the original consumer p...

LIMITED WARRANTY (U.S.A.) English 96 This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this pr...

English 97 LIMITATION OF REMEDIES YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED ...

English 98 Warranty Information (CANADA) If your refrigerator needs service Do not hesitate to call any Samsung Authorized Service Center nearby giving them your name, address and telephone number if your product is not functioning properly. Limited Warranty for Original Purchaser This Samsung produ...

English 99 Obligation to the Original Owner The original dated sales receipt must be retained by the customer and is the only acceptable proof of purchase. It must be presented to a SECA Authorized Service Center at the time service is requested before warranty services are rendered. On all carry-in...

English 100 Regulatory Notice FCC Notice FCC CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This appliance contains the transmitter module.This device complies with Part 15 of FCC Rules. O...

English 101 FCC Compliance Statement (applicable models only) Model RF29DB990012 , RF29DB9900QL , RF23DB990012 , RF23DB9900QL Variant Model RF29DB9900** , RF23DB9900** (The symbol “*” can be any alphanumeric character.) Responsible Party - U.S. Contact Information Samsung Electronics America, Inc. 8...

English 102 Open Source Announcement (Applicable to general type only. For Family Hub type, refer to the online manual.) The software included in this product contains open source software. The following URL http://opensource.samsung.com/opensource/SMART_TP1_0/seq/0 leads to open source license info...