Samsung NP960QFGA-EXP - Repair Manual

Software Update 6 Software Update Samsung Update Install and update Samsung apps and drivers on the computer. You can search for or download the BIOS, drivers, and apps over the internet. Keep the computer performing better and more stably with Samsung Update . • To check for available updates, the ...

Software Update 7 Samsung Recovery When a problem occurs with the computer, restore the computer back to the factory default settings by using the Samsung Recovery app (Recovery/Backup). It is also possible to restore the computer to a previously backed up point. Back up important data regularly bef...

Software Update 9 Backing up user data You can back up data files and folders. 1 Turn on the computer and press the F4 key several times before the Samsung logo appears. 2 Select Back up user data . 3 Select the files or folders to back up and choose a storage device to save the data to and then sel...

Software Update 11 Windows recovery feature If the Samsung Recovery app is not supported by the computer, reinstall Windows using the recovery feature of Windows. Reinstalling Windows will erase all data saved on the computer. Back up apps and personal data to an external storage device before reins...

Software Update 12 Why is the capacity representation of the hard disk drive (HDD) in Windows different from the product specifications? The capacity of the storage device (HDD or SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calcula...

User Test 13 User Test Samsung PC Diagnostics This app provides the diagnostic features to help you to quickly test the hardware components of Samsung PCs and easily check hardware issues. • Your PC must run the default OS which is provided by Samsung PC. • Images and features may differ depending o...

Exploded View and Parts List 15 Exploded View and Parts List Exploded View

Exploded View and Parts List 16 Parts List Number Name B0001 Case Rear B0009 RUBBER-UP B0010 RUBBER-DOWN B2009 BRACKET POWER KEY I0009 BATTERY K9000 Display M0008 Sub PBA M3000 FAN-L M3004 FAN-R M3005 Heatsink M4004 Main to Sub Cable T0001 Case Front T0101 Touchpad T0103 Fingerprint Module (Power Ke...

Disassembly and Assembly 18 Disassembly and Assembly Tools for Disassembly and Assembly When repairing computers, you absolutely must wear protective equipment for your safety. Tool & Part Code Image Description Safety Goggles Prevents accidents during repair (protective equipment) Safety Gloves...

Disassembly and Assembly 20 Adhesives and Materials for Assembly The fasteners composition may vary depending on the repair parts, country, region, or carrier. Item Quantity Image Description Touchpad Film Jig BA81-19474A 1 1 2 3 Jig for assembling the touchpad and Case front (total 3 ea) Touchpad A...

Disassembly and Assembly 21 Case Rear Remove • Be sure to remove the Case rear while the computer is secured on a flat surface. • It is possible to damage parts or components when using sharp metal tools. 1 Using the opening tool, remove the 4 rubber feet on the Case rear. If you are going to use tw...

Disassembly and Assembly 23 Battery Remove 1 Using the tweezers, lift up and remove the battery connector. • Be careful not to damage the battery cables and the near components. • Be careful not to damage the battery connector when separating it with a sharp tool.

Disassembly and Assembly 25 Main to Sub Cable Remove Using the tweezers, open the lever of each connector and remove the Main to Sub cable. Be careful not to break the connector when removing it. After you finish disassembling, refer to Main to Sub Cable Assembly for how to reassemble.

Disassembly and Assembly 26 Wi-Fi Connector and Cable Remove 1 Using the tweezers, hold the Wi-Fi cable connector head, pull over to 90°, and then remove the 2 Wi-Fi cables. (Main/Aux) • Be careful not to damage the connector when removing it. • With the tweezers, hold the metal part of the antenna,...

Disassembly and Assembly 30 Fan Remove 1 Using a cross-head screwdriver, remove the 3 screws on the left side fan.Pull the left side fan downwards until the metal plate is exposed and remove the fan. Be careful not to damage the near components.Check the number of screws that have been removed, and ...

Disassembly and Assembly 32 Main PBA and Sub PBA Remove 1 Using a cross-head screwdriver, remove the 3 screws on the sub PBA and remove the sub PBA. Be careful not to damage the near components.Check the number of screws that have been removed, and store them carefully to make sure that no unassembl...

Disassembly and Assembly 34 Display Remove 1 Using a cross-head screwdriver, remove the 4 screws on the left and right hinges. Be careful not to damage the near components.Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left ins...

Disassembly and Assembly 36 Fingerprint Sensor Remove 1 Using a cross-head screwdriver, remove the 4 screws on the fingerprint sensor bracket. Be careful not to damage the near components.Check the number of screws that have been removed, and store them carefully to make sure that no unassembled scr...

Disassembly and Assembly 38 Speaker Remove 1 Lift up the left and right speaker woofers and remove them. Left Right

Disassembly and Assembly 40 Touchpad Remove 1 Using the tweezers, remove the yellow kapton tape from the touchpad. Set aside the yellow kapton tape for later use during the assembly process. 2 Using the tweezers, open the touchpad connector lever and disconnect the touchpad cable from the connector.

Disassembly and Assembly 42 Speaker Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. 1 Remove the blue release tape on each speaker tweeter. You can skip this st...

Disassembly and Assembly 44 Fingerprint Sensor Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. 1 Align the fingerprint sensor module on the Case front. 2 Place ...

Disassembly and Assembly 46 Touchpad Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. 1 Film jig is required to assemble the touchpad. Prepare the touchpad film ...

Disassembly and Assembly 54 Display Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. 1 Prepare the display part and open the left and right hinges to maximum ang...

Disassembly and Assembly 57 Main PBA Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. 1 Place the main PBA to the Case front in accordance with the guide poles o...

Disassembly and Assembly 58 Sub PBA Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. 1 Place the sub PBA to the Case front in accordance with the guide poles of ...

Disassembly and Assembly 59 Fan Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. 1 Place the left side fan to the Case front and fasten the 3 screws with a cross...

Disassembly and Assembly 60 Wi-Fi Connector and Cable Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. 1 Hold the insulator handle of the display connector cable...

Disassembly and Assembly 67 Main to Sub Cable Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Using the tweezers, open the connector levers of the main PBA and ...

Disassembly and Assembly 68 Battery Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. 1 Place the battery on the Case front and fasten the 5 screws on the battery...

Disassembly and Assembly 69 Case Rear Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. 1 Align the Case rear with the Case front and hook the Case rear by pressi...

MAIN PCB AP CHARGER BLOCK SUB PCB KEYBOARD EC BT/WIFI IC Display Cable Display + TSP Front CAM module Mic Front CAM CAM LED RIGHT SPK(WOOFER) RIGHT SPK(TWEETER) SPEAKER AMP LEFT SPK(WOOFER) LEFT SPK(TWEETER) ALS USB Type-C USB Type-C HDMI UFS4.0 512GB / 1TB COOLING FAN_1 COOLING FAN_2 FEM BIOS ROM L...