Samsung Galaxy Book Go - User Manual

Getting started 5 As an ENERGY STAR ® Partner, Samsung has determined that this product meets the ENERGY STAR ® guidelines for energy efficiency. • The ENERGY STAR Program has reduced greenhouse gas emissions and saved energy through voluntary labeling. • Power management setting of this product has...

Getting started 6 Product capacity representation Storage capacity representation The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes.However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024...

Getting started 7 Front view 7 4 3 2 5 6 1 Layout Leaving the screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the screen, or turn on the screen saver or power saving mode when you are not using the computer. • Features or options may differ depending...

Getting started 8 Number/Name Description Microphone • You can use the built-in microphone. Camera • Using this camera, you can take still pictures and record video. Camera indicator light • This indicates the camera operating status. Display • The screen’s images are displayed here. Power button • ...

Getting started 9 Left view 1 2 3 4 Number/Name Description USB Type-C port (supports USB 2.0) • Connect the adapter to charge the computer. You can also use or charge USB Type-C devices. Operating status LED • Shows the operating status of the computer. Earpiece/Headset jack • Connect an earpiece o...

Getting started 10 Number/Name Description Internal battery • Provides power to the computer when not connected to an adapter. • To remove or replace the internal battery, take it to a Samsung Service Center. You will be charged for this service. Speaker • Sound is emitted from the speakers. LTE ant...

Getting started 11 3 The computer will turn on when you press the Power button. Turning the computer on and off Fully charge the battery using the adapter before using the computer for the first time . Turning the computer on 1 Before turning on the computer, check that the battery is charged and ch...

Getting started 12 Turning the computer off 1 Select the Start button ( ). 2 Select → Shut down . Save all data before turning off the computer. About Windows Activation When you turn the computer on for the first time, the Windows activation screen appears.Follow the activation procedures according...

Getting started 13 Windows Microsoft Windows is an operating system that is used to control a computer. • Images and available features may differ depending on the model and operating system. • This manual is designed for Windows 10 and content may differ depending on the OS version. • The image dis...

Getting started 14 2 When the action center panel appears, select a message to check it. • You can enable or disable push notifications for applications. You can also set personalized quick actions to appear in the action center by selecting the Start button ( ) → → System → Notifications & acti...

15 • Press the Fn Lock key. When the Fn Lock key turns on, press a hot key. When the Fn Lock key is on, hot keys are activated without pressing the Fn key. Using hot keys To use keyboard hot keys, do one of the following: • Press and hold the Fn key and press a hot key. Basics Keyboard Enter text or...

Basics 16 Key/Icon Description F9 • Turn the display on or off. F10 • CONNECT : Connect to nearby wireless devices. F11 • Consulting Mode : Invert the screen so that the image appears normally when the screen is flipped. This feature may not be available in some applications, such as games. F12 • Ai...

Basics 17 Touchpad Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. • Use the touchpad only with fingers. The touchpad will not recognize actions of other objects. • Images and the touchpad layout...

Basics 18 Gesture functions Swiping To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. or Pinching To zoom in, spread two fingers apart while viewing a website, map, or image. Pinch to zoom out. Right-clicking This function enables right-clicking.To righ...

Basics 19 Touchpad lock Press and hold the Fn key and press the F5 key to lock the touchpad. Configuring touchpad gestures Configure touchpad gestures to use the touchpad more efficiently.Select the Start button ( ) → → Devices → Touchpad → desired options. Some options in the touchpad settings may ...

Basics 20 SIM or USIM card (nano-SIM card) tray (LTE models only) Insert the SIM or USIM card. • Use only a nano-SIM card (sold separately). • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. ...

Basics 21 Turning the cellular data off To save battery power, turn off the cellular data when not in use. 1 On the taskbar, select . 2 Select Cellular . Cellular data will be disconnected. Cellular data (LTE models only) You can insert the SIM or USIM card so you can access the Internet using your ...

Basics 22 • Some memory cards may not be fully compatible with the computer. Using an incompatible card may damage the computer or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card in the indicated direction. • Store the card separately to prevent losing the ...

Basics 23 Removing a memory card When you push the card, it clicks and disengages from the memory card slot. Grasp the end of the card and pull it out of the slot. Formatting a memory card Format the memory card to remove all data or before using it for the first time. Formatting a memory card delet...

Basics 25 Connecting to a display 1 Connect the cable to the USB Type-C port of the computer on the right side. 2 Connect the other end of the cable to the HDMI port of the external display. USB Type-C port HDMI port 3 Connect the power cord to the external display. 4 Turn on the display and change ...

Basics 27 Connecting to a Wi-Fi network 1 On the taskbar, select → Network . AP List Wireless LAN Connect the computer to a wireless network to use the Internet. The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this...

Basics 28 Deactivating the Wi-Fi feature When you are not using the Wi-Fi feature, turn it off to save battery power. 1 Select on the taskbar. 2 Select Wi-Fi . The Wi-Fi feature is deactivated. Airplane mode This disables all wireless functions on your computer. You can use only non-network services...

Basics 29 Pairing with other Bluetooth devices 1 Select on the taskbar. 2 Check if the Bluetooth feature is on. Select Expand to expand the action center menu when the Bluetooth menu does not appear. 3 Select the Start button ( ) → → Devices → Bluetooth & other devices → Add Bluetooth or other d...

Basics 30 Unpairing Bluetooth devices 1 Select the Start button ( ) → → Devices . Your computer will display the paired devices. 2 Select the device to unpair from your computer and select Remove device → Yes . The connection to the Bluetooth device will be disconnected. 4 Select Bluetooth to select...

Basics 31 Security slot You can secure the computer by connecting a lock and cable to the security slot.Tie the lock and cable to a fixed object and install the other end of the cable to the security slot. 1 2 To use this feature, you must purchase a lock and cable (sold separately) and use a Nano L...

32 Applications Using applications • Images and features may differ depending on the model and the application version. • Some applications may not be supported depending on the model. • To uninstall an application, select the Start button ( ) → → Apps → Apps & features , select an app to delete...

Applications 33 Menu Description Battery Life Extender • Set the maximum battery charge level to prolong the battery lifetime. Bluetooth sync • Sync the Bluetooth information from Samsung Cloud. APN (LTE models only) • Set up access point names (APNs). Legal information • View the Samsung legal info...

Applications 34 3 When you are finished composing the note, select to save it. Deleting notes 1 Select the Start button ( ) → Samsung Notes → All notes . 2 Right-click the note you want to delete on the note list and tap Delete . Samsung Notes Create notes by entering text from the keyboard or by ha...

Applications 36 Setting the video resolution 1 Select the Start button ( ) → Screen Recorder . The screen recorder toolbar will appear on the top of the screen. 2 Select . The Settings window will appear. 3 Select Display and select the resolution you want under Set video resolution .

Applications 38 Samsung Care+ Samsung Care+ provides warranty services for accidents that could occur while using your computer, such as computer damage or loss.Select the Start button ( ) → Samsung Care+ . The website will be connected. Refer to the website for more information. Samsung Gallery Vie...

39 Settings & Upgrade Display brightness Adjust the display brightness to reduce eye strain and save power. Controlling brightness using the keyboard • To dim the display screen, press and hold the Fn key and press the F2 key. • To brighten the display screen, press and hold the Fn key and press...

Settings & Upgrade 40 • To mute or unmute the volume, press and hold the Fn key and press the F6 key. Controlling volume using the taskbar 1 Select on the taskbar. 2 Drag the adjustment bar to the desired volume. Volume adjustment bar Volume Adjust the system volume or sound volume when playing ...

Settings & Upgrade 41 Entering the BIOS screen 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. • If the computer is password-protected, press the F2 key several times before the password screen appears. • If the password screen or the Windows start scre...

Settings & Upgrade 42 Number Name • Setup items • Setup tools – Help : View the help for BIOS set up. – Default : Return to the default settings. – Restore : Cancel changes. – Save : Save settings. – Exit : Exit BIOS setup. • Setup menu – SysInfo : View the basic specifications of the computer. ...

Settings & Upgrade 43 Setting passwords There are two password settings available: Supervisor Password and User Password . • Supervisor Password (low security level): This password is required when turning on the computer or entering the BIOS setup. • User Password (low security level): This pas...

Settings & Upgrade 44 5 Enter a password and select Ok . The password can be up to 20 characters. 6 Enter the password again to confirm it and select Ok . 7 Select Save → Ok to save and restart. • To enable the Password On Boot option, set a Supervisor Password and enter the password when starti...

Settings & Upgrade 45 Boot priority Change the boot priority from the BIOS setup. 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Access the Boot menu. 4 Select Boot Device Priority . 5 Select an option menu to open the list. 6 Select an option. 7 Sel...

Settings & Upgrade 46 3 Select Advanced → Smart Battery Calibration . 4 The Battery Calibration function is activated and the battery is forcefully discharged. To stop the operation, press the Esc key. This operation requires 3–5 hours depending on the battery capacity and the remaining battery ...

Settings & Upgrade 47 Charging the battery 1 Connect the adapter to the USB Type-C port of the computer. 2 Plug the adapter into an electric socket. Battery Fully charge the battery using the adapter before using the computer for the first time. • Use only Samsung-approved adapters, batteries, a...

Settings & Upgrade 48 Battery status When the adapter is removed, move the cursor over the battery icon on the taskbar to view the current battery charge. Viewing the current battery charge when the computer is turned off Connect the adapter to the computer to view the current battery charge whe...

Settings & Upgrade 49 Windows recovery function If there are performance issues with the computer, reinstall Windows using the recovery function of Windows. Reinstalling Windows will erase all data saved on the computer. Back up applications and personal data to an external storage device before...

50 Appendix Product specifications The system specifications may differ depending on the derived model. For detailed system specifications, refer to the product catalog. Item Specification Operating environment • Temperature: -5–40 °C for storage, 10–35 °C when operating • Humidity: 5–90 % for stora...

Appendix 51 • Use an adjustable chair with firm, comfortable support. • Adjust the height of your chair so that thighs are horizontal to the floor and feet are flat on the floor. • The back of the chair should support the lower back. Adjust the backrest to fit your body properly. • Sit back fully in...

Appendix 52 • When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. • Use a light touch when typing or using the touchpad and keep the hands...

Appendix 53 Hearing and volume control VOLUME Check your volume! • Ensure that the volume is not too loud before using a headset or earphones. Excessive exposure to loud sounds can cause hearing damage. • Always turn the volume down before plugging the earphones into an audio source and use only the...

Appendix 54 • If anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using the computer. • If you feel discomfort, such as a muscle spasm, or disoriented, stop using the computer immediately and consult a physician. • To prevent eye s...

Appendix 55 Power related Handle the power cord with care. • Do not touch with wet hands. • Do not use a damaged power cord. • Do not overload a multi-outlet or an extension cord beyond the specified voltage/current capacity. • Firmly insert the power cable into the adapter. • Do not unplug the powe...

Appendix 56 Battery usage related Use manufacturer-approved batteries, chargers, accessories, and supplies. • Using generic batteries or chargers may shorten the life of your product or cause the computer to malfunction. They may also cause a fire or cause the battery to explode. • Use only Samsung-...

Appendix 57 Usage related Do not use the computer on heated floors or electric pads, or on beds, blankets, or cushions that block the ventilation of the computer. A blocked vent causes the computer to overheat, resulting in an explosion, fire, burns, or computer malfunction. Do not use the computer ...

Appendix 58 Caution Failure to follow instructions marked with this symbol may result in minor physical injury or damage to the computer. Installation related Do not block the ports (holes), vents, etc., of the product and do not insert objects. Damage to a component within the computer may cause el...

Appendix 62 Shut down the computer and disconnect all cables before disassembling the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Failure to do so may cause electric shock. Make sure to close the computer cover before connecting the ...

Appendix 63 Cautions on preventing data loss (storage device (e.g., HDD, SSD, eMMC) management) Take care not to damage the data on a storage device (e.g., HDD, SSD, eMMC). • Subjecting the device to physical impacts may result in data loss. • Data may be lost when the computer is turned off or rese...

Appendix 64 Display bad pixels Samsung observes strict specifications regarding the quality and reliability of the display. However, there is a small chance that a few pixels may be bad. A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not gener...

Appendix 65 Setting up the system • Read and follow all instructions marked on the product and in the documentation before operating the system. Retain all safety and operating instructions for future use. • Do not use this product near water or a heat source such as a radiator. • Set up the system ...

Appendix 66 Care during use • Do not walk on the power cord or allow anything to rest on it. • Do not spill anything on the computer or its components. The best way to avoid spills is to not eat or drink near the computer or its components. • Some products have a replaceable CMOS battery on the syst...

Appendix 67 Operating instructions 1 When installing and operating devices please refer to safety requirements in the user manual. 2 Devices can be used only with the equipment specified in the technical specifications of the devices. 3 If any smell of burning or smoke is detected from the computer ...

Appendix 68 Battery disposal Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Contact the Samsung Service Center for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when d...

Appendix 69 • Laser Safety Note : Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. • Class 1M laser radiation wh...

Appendix 70 General requirements The requirements listed below are applicable to all countries: • All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used. • The power cord set must have a minimum current ...

Appendix 71 The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequen...

Appendix 73 Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Use On Aircraft Caution FCC, FAA, and TCCA regulatio...

Appendix 74 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and...

Appendix 75 Intentional emitter per FCC Part 15 (If fitted with 2.4 G band or 5 G band)Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in the notebook system. This section is only applicable if th...

Appendix 76 Health and safety information Exposure to Radio Frequency (RF) Signals Certification Information This product can contain an embedded radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Commu...

Appendix 78 RTC caution CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the Manufacturer’s instruction. Manufacturer information Samsung Electronics Co., Ltd. 129, Sams...

Appendix 79 Innovation, Sciences et Développement économique Canada L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée ...

Appendix 80 Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.Business users should contact their supplier and check the terms and condition...

Appendix 82 Samsung package Take-Back program (USA only) In partnering with select recyclers, Samsung offers packaging take-back at no cost to you.Simply call the following number for the locations nearest you.CRT Processing, LLC(877) 278-0799Kathy Severson – Logistics contactDispose unwanted electr...