Samsung NP955XEDA-EXP - User Manual

Getting started 5 Copyright Copyright © 2021 Samsung Electronics Co., Ltd.This manual is protected under international copyright laws.No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recor...

Getting started 6 • Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. • All other trademarks and copyrights are the property of their respective owners. Energy Star (USA only) As an ENERGY STAR ® Partner, Samsung has...

Getting started 7 Product capacity representation Storage capacity representation The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes.However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024...

Getting started 8 Front view ► For 13.3 inch models 8 1 4 5 3 2 6 7 Layout Leaving the screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the screen, or turn on the screen saver or power saving mode when you are not using the computer. • Features or opt...

Getting started 10 Number/Name Description Microphone • You can use the built-in microphone. Ambient light sensor • Recognizes the brightness of the environment where you use the computer. • When the surroundings become dark, the keyboard backlight turns on. • When the surroundings become bright, th...

Getting started 11 Right view 1 2 3 Number/Name Description Memory card slot • Insert a memory card into the slot. USB Type-C port • Connect the adapter to charge the computer. You can also use or charge USB Type-C devices. Also, you can connect external display devices. Earpiece/Headset jack • Conn...

Getting started 12 Number/Name Description USB Type-C port • Connect the adapter to charge the computer. You can also use or charge USB Type-C devices. Also, you can connect external display devices. Thunderbolt ™ 4 port • Connect and charge a USB Type-C device and Thunderbolt ™ device, or connect t...

Getting started 13 • It may take longer to charge the battery when charging a connected device. • The battery power level may be reduced when charging a connected device while the computer is powered by the battery. • The charging status of the connected device is not displayed on the computer. • Th...

Getting started 14 Number/Name Description Operating status LED • Shows the operating status of the computer. – Red : Charging – Green : Fully charged – Blue : Turned on Ambient light sensor • Recognizes the brightness of the environment where you use the computer. • When the surroundings become dar...

Getting started 15 Number/Name Description Fan vents • Sucks in outside air and discharges heat generated inside the computer through these holes. • If the vents are blocked the computer may overheat. Avoid blocking the vents as this may be dangerous. Internal battery • Provides power to the compute...

Getting started 16 3 The computer turns on automatically when the display panel is opened.If the computer does not turn on automatically, press the Power button. Set the device to not turn on the computer automatically when the display panel is opened.1. Select the Start button ( ) → All apps → Sams...

Getting started 17 Turning the computer off 1 Select the Start button ( ). 2 Select → Shut down . Save all data before turning off the computer. About Windows Activation When you turn the computer on for the first time, the Windows Activation screen appears.Follow the activation procedures according...

Getting started 18 Unlocking the screen To unlock the lock screen, do one of the following: • Touch screen : Swipe upwards from the bottom of the screen. • Mouse : Click the lock screen. • Keyboard : Press any key. • Touchpad : Tap the touchpad. If the account has a password, enter the password to l...

Getting started 19 Configuring the Windows Settings You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, on the Windows Settings screen.Select the Start button ( ) → Settings . Then, select an option you want to change after the Windows Settings...

20 Basics Using the computer as a tablet You can use the computer as a tablet by folding the display panel behind the keyboard.Open the display panel and rotate it away from the keyboard until it touches the bottom side of the computer. • When the display panel is tilted past the transition point – ...

Basics 21 Using the S Pen S Pen S Pen button S Pen nib Name Functions S Pen nib • Use the S Pen to write, draw, or perform touch actions on the screen.Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature. S Pen button • Hover the S Pen over the s...

Basics 22 • Create note : Launch the Samsung Notes application and create a new note. • View all notes : Launch the Samsung Notes application and check all saved notes. • Smart select : Use the S Pen to select an area and perform actions, such as sharing or saving. • Screen write : Capture screensho...

Basics 24 Screen write Capture screenshots to write or draw on them or crop an area from the captured image. 1 When there is content you want to capture, open the Air command panel and select Screen write . The current screen is automatically captured and the editing toolbar appears. 2 Write a memo ...

Basics 25 Using tools While showing the screen on the connected display, you can write or draw on the screen using the following tools. Cursor mode Pen mode Highlighter mode Eraser mode Undo/Redo While using the pen or highlighter, select the desired icon again to change the color or line thickness....

Basics 26 Double-tapping To open files or items, double-tap the touch screen. Tapping and holding (right-clicking) To use additional options of an item, tap and hold it on the touch screen. Touch screen Use your fingers on the touch screen to perform actions. Touch screen gestures Tapping To select ...

Basics 27 Spreading and pinching To zoom in, spread two fingers apart on an image or text. Pinch to zoom out. Dragging To move an item to another location, tap and hold it, and then drag it on the touch screen to the desired location. Scrolling To scroll up, down, left, or right, swipe on the touch ...

Basics 29 • Handwriting : Handwriting keyboard used to enter text from written words Number Description • Switch to a floating keyboard. • Delete a preceding character. • Move to the next line. • Create an uppercase character. For all caps, tap it twice. • Move the cursor. • Activate the dictation f...

Basics 31 Using hot keys To use keyboard hot keys, do one of the following: • Press and hold the Fn key and press a hot key. Keyboard Enter text or access computer functions with the keyboard. • Images and available features may differ depending on the model and operating system. • The keyboard layo...

Basics 32 Hot key functions Key/Icon Description F1 • Samsung Settings : Launch the Samsung Settings application. F2 • Screen brightness control : Adjust the brightness of the display. F3 F4 • Display/External monitor : Switch between the display and an external display device when an external displ...

Basics 33 Touchpad Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. • Use the touchpad only with fingers. The touchpad will not recognize actions of other objects. • Images and the touchpad layout...

Basics 34 Right-clicking This function enables right-clicking.To right-click an item, press the right touchpad button. Click Dragging To move an icon or an app to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed. Press and hold the l...

Basics 35 Touchpad lock Press and hold the Fn key and press the F5 key to lock the touchpad. Configuring touchpad gestures Configure touchpad gestures to use the touchpad more efficiently.Select the Start button ( ) → Settings → Bluetooth & devices → Touchpad → desired options. Some options in t...

Basics 36 Connecting to a Wi-Fi network 1 Select the status icons on the taskbar and select on the Wi- Fi option. Wireless LAN Connect the computer to a wireless network to use the Internet. The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is o...

Basics 37 2 Select a network from the list of detected wireless networks and select Connect automatically → Connect . 3 Enter a password, if necessary, and select Next . Once the computer has been connected to a wireless network, it will attempt to connect to it automatically when it is available. I...

Basics 38 Bluetooth Use Bluetooth to listen to music or exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are ...

Basics 39 Unpairing Bluetooth devices 1 Select the Start button ( ) → Settings → Bluetooth & devices . Your computer will display the paired devices. 2 On the device you want to unpair from your computer, select → Remove device → Yes . The connection to the Bluetooth device will be disconnected....

Basics 40 3 Select PIN (Windows Hello) → Add to create a PIN number. 4 Select Fingerprint recognition (Windows Hello) → Set up to start the fingerprint registration. 5 Select Get started on the Windows Hello setup window. 6 Repeatedly lift and rest your finger on the fingerprint recognition sensor u...

Basics 41 For better fingerprint recognition • Prevent the fingerprint recognition sensor from being scratched or damaged by metal objects, such as coins, keys, and necklaces. • Ensure that the fingerprint recognition sensor and your fingers are clean and dry. • The fingerprint recognition sensor ma...

Basics 42 Inserting a memory card 1 Insert a memory card into the memory card slot in the indicated direction until it clicks into place. 2 If a pop-up message appears, choose an action. 3 Select Open folder to view files . 4 Save, move, or delete data on the memory card.The memory card folder opens...

Basics 43 3 Select Start . • To use a memory card to exchange data with a digital device, such as a digital camera, formatting the data with the digital device is recommended. • When trying to use a formatted memory card in another digital device, format the memory card again in the device. • Data p...

Basics 44 3 Set your network profile sharing options and select Save changes to save your settings. The following screen is an example of selecting Turn on network discovery and Turn on file and printer sharing . 4 On the main computer’s Desktop, select the icon for the connected computer to access ...

Basics 45 Connecting to a display 1 Connect the cable to the USB Type-C port or the Thunderbolt ™ 4 port of the computer. 2 Connect the other end of the cable to the HDMI port of the external display. USB Type-C port or Thunderbolt™ 4 port HDMI port External display Connecting the computer to an ext...

47 Applications Using applications • Images and features may differ depending on the model and the application version. • Some applications may not be supported depending on the model. • Applications that are provided by Samsung can be installed from Samsung Update . • Third-party software related s...

Applications 48 Menu Description Connections • Set connection settings, such as the Bluetooth connection. Display • Set the appropriate color for the user environment and related settings. Advanced features • Activate advanced features and change the settings that control them. Battery and performan...

Applications 49 2 When you are finished composing the note, select to save it.If you want to save the note in another file format, tap → Save as file . Deleting notes Right-click the note you want to delete on the note list and tap Delete . Samsung Notes Introduction Create notes by entering text fr...

Applications 50 Using the eraser When you want to erase handwriting from a note, select and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. • Erase by line : Erase the line you select. • Erase by area : Erase only the area you select. You can adjus...

Applications 51 Using the easy writing pad Use the easy writing pad to enter your handwriting more easily.On the note composer screen, select . The input field will be magnified and appear as the easy writing pad. Easy writing pad Straightening content horizontally You can horizontally straighten yo...

Applications 52 Recording voice to notes Make a recording of your voice while creating a note, and then the content will be synchronized with the recording.On the note composer screen, select → Voice recordings and create a note.Select a note from the list and select to play the recording. Then the ...

Applications 53 2 Select Privacy Folder → Create Windows password . Follow the on-screen instructions to create a password. If you have already set a Windows password, this step will not appear. 3 Select Set folder settings , and enter your password, then select OK . 4 Select Select Folder and selec...

Applications 54 3 Select a secret screen effect and drag the adjustment bar to set the opacity or darkness level. • Opacity Effect : Make the window transparent. • Dark Screen Effect : Make the window black. Using the secret screen Press and hold the Windows key and press the F11 key to enable the s...

Applications 55 Using the security cam feature Use the security cam feature on the login screen when you leave your seat while turning on your computer. If someone tries to use your computer without permission, you will receive an email containing the usage information and a picture of the person wh...

Applications 58 Samsung Gallery View images and videos stored in your computer. You can also sync content with the cloud to update in real time and safely store content across the devices using the same account. Syncing with the cloud 1 Select the Start button ( ) → All apps → Samsung Gallery . 2 Ta...

Applications 59 If you want to know the weather tomorrow, say “Hi, Bixby” and just say “Tomorrow?”If Bixby asks you a question during a conversation, say “Hi, Bixby” and answer Bixby. Or tap and answer Bixby. Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bix...

Applications 60 6 On the previous device, tap Allow . 7 On your device, select an item to bring and tap Transfer . Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data tra...

Applications 63 3 When you are finished recording the screen, select .You can view the file in File Explorer ( ) → This PC → Videos or Pictures . 4 Select to finish the screen recorder toolbar. • Select to expand or collapse the screen recorder toolbar. • If there is not enough space to save the fil...

Applications 64 Quick Search Search for content on the computer quickly. 1 Select the Start button ( ) → All apps → Quick Search . 2 Select Start Quick Search . This step appears only when the application runs for the first time. 3 Tap the search field to enter a keyword.Content on your computer wil...

Applications 65 Quick Share Share content with nearby devices via Wi-Fi Direct or Bluetooth. 1 Select the Start button ( ) → All apps → Quick Share . 2 Select a device to transfer the image to. 3 Select the image. 4 Accept the file transfer request on the other device. SmartThings Control and manage...

66 Settings & Upgrade Display brightness Adjust the display brightness to reduce eye strain and save power. Controlling brightness using the keyboard • To dim the display screen, press and hold the Fn key and press the F2 key. • To brighten the display screen, press and hold the Fn key and press...

Settings & Upgrade 67 • To mute or unmute the volume, press and hold the Fn key and press the F6 key. Controlling volume using the taskbar 1 Select the status icons on the taskbar. 2 Drag the adjustment bar to the desired volume. Volume adjustment bar Volume Adjust the system volume or sound vol...

Settings & Upgrade 68 Entering the BIOS screen 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. • If the computer is password-protected, press the F2 key several times before the password screen appears. • If the password screen or the Windows start scre...

Settings & Upgrade 69 Number Name • Setup items • Setup tools – Help : View the help for BIOS set up. – Default : Return to the default settings. – Restore : Cancel changes. – Save : Save settings. – Exit : Exit BIOS setup. • Setup menu – SysInfo : View the basic specifications of the computer. ...

Settings & Upgrade 70 Setting passwords There are three password settings available: Supervisor Password , User Password , and HDD Password . • Supervisor Password (low security level): This password is required when turning on the computer or entering the BIOS setup. • User Password (low securi...

Settings & Upgrade 71 5 Enter a password and select Ok . The password should be 8-20 characters and contain both uppercase and lowercase letters and numbers. 6 Select Save → Ok to save and restart. • To enable the Password On Boot option, set a Supervisor Password and enter the password when sta...

Settings & Upgrade 72 Boot priority Change the boot priority from the BIOS setup. 1 Turn on the computer. 2 Before the Samsung logo appears, press the F2 key several times. 3 Access the Boot menu. 4 Select Boot Device Priority . 5 Select an option menu to open the list. 6 Select an option. 7 Sel...

Settings & Upgrade 73 3 Select Advanced → Smart Battery Calibration . 4 The Battery Calibration function is activated and the battery is forcefully discharged. To stop the operation, press the Esc key. This operation requires 3–5 hours depending on the battery capacity and the remaining battery ...

Settings & Upgrade 74 • To restore the battery power after cutting it, connect the adapter. • When you connect the adapter to a multiport adapter to charge the computer, the charging speed message may appear, but the computer will be charged normally. • If many devices are connected to the multi...

Settings & Upgrade 75 3 When the battery is fully charged, the operating status LED turns green. Disconnect the adapter from the computer. Operating status LED Status • Red : Charging • Green : Fully charged • Blue : Turned on 4 Unplug the adapter from the electric socket. Do not allow the adapt...

Settings & Upgrade 76 Saving battery power Right-click the battery icon on the taskbar and select Power and sleep settings → Power & battery → Battery saver → Turn on now . Battery saver mode is activated. Battery saver mode is disabled when the adapter is connected. Battery usage time Batte...

78 Troubleshooting Samsung Recovery When a problem occurs with the computer, it is easy to restore the computer back to the factory default settings by using the Samsung Recovery application (Recovery/Backup). It is also possible to restore the computer to a previously backed up point. Back up impor...

Troubleshooting 79 2 Select Computer factory reset → Start factory reset . Follow the on-screen instructions to complete the recovery to its initial status. Recovering to factory default You can restore the computer to its factory default settings. If necessary, back up important data to an external...

Troubleshooting 80 2 Select a drive to save the backed up data → Start backup . • When backing up to an external storage device, connect the device to the computer and then select the external drive. 3 Follow the on-screen instructions to complete the backup. Backing up user data You can back up dat...

Troubleshooting 81 3 Select Backup and restore management . 4 Select Restore of the data you want to recover → Start restore . 5 Follow the on-screen instructions to complete data recovery. Recovering after a backup Select a backup point saved on an alternate internal drive or an external storage de...

Troubleshooting 83 Q&A When experiencing problems with the computer, try these solutions. Windows How can I uninstall an application? 1 Select the Start button ( ) → Settings → Apps → Apps & features . 2 On the list, select next to the app you want to delete, and then select Uninstall . Wind...

Troubleshooting 84 Why is the capacity representation of the hard disk drive (HDD) in Windows different from the product specifications? The capacity of the storage device (HDD or SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calcula...

Troubleshooting 85 Miscellaneous The camera and the microphone are not working. How do I turn them on again? When recording protect mode is activated, the camera and microphone will not work.Select the Start button ( ) → All apps → Samsung Security → Block Recording and tap the switch to turn the fe...

86 Appendix Product specifications The system specifications may differ depending on the derived model. For detailed system specifications, refer to the product catalog. Item Specification Operating environment • Temperature: -5–40 °C for storage, 10–35 °C when operating • Humidity: 5–90 % for stora...

Appendix 87 • Use an adjustable chair with firm, comfortable support. • Adjust the height of your chair so that thighs are horizontal to the floor and feet are flat on the floor. • The back of the chair should support the lower back. Adjust the backrest to fit your body properly. • Sit back fully in...

Appendix 88 • When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. • Use a light touch when typing or using the touchpad and keep the hands...

Appendix 89 Hearing and volume control VOLUME Check your volume! • Ensure that the volume is not too loud before using a headset or earphones. Excessive exposure to loud sounds can cause hearing damage. • Always turn the volume down before plugging the earphones into an audio source and use only the...

Appendix 90 • If anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using the computer. • If you feel discomfort, such as a muscle spasm, or disoriented, stop using the computer immediately and consult a physician. • To prevent eye s...

Appendix 91 Power related Handle the power cord with care. • Do not touch with wet hands. • Do not use a damaged power cord. • Do not overload a multi-outlet or an extension cord beyond the specified voltage/current capacity. • Firmly insert the power cable into the adapter. • Do not unplug the powe...

Appendix 92 Battery usage related Use manufacturer-approved batteries, adapters, accessories, and supplies. • Using generic batteries or adapters may shorten the life of your product or cause the computer to malfunction. They may also cause a fire or cause the battery to explode. • Use only Samsung-...

Appendix 93 Usage related Do not use the computer on heated floors or electric pads, or on beds, blankets, or cushions that block the ventilation of the computer. A blocked vent causes the computer to overheat, resulting in an explosion, fire, burns, or computer malfunction. Do not use the computer ...

Appendix 94 Caution Failure to follow instructions marked with this symbol may result in minor physical injury or damage to the computer. Installation related Do not block the ports (holes), vents, etc., of the product and do not insert objects. Damage to a component within the computer may cause el...

Appendix 98 Shut down the computer and disconnect all cables before disassembling the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Failure to do so may cause electric shock. Make sure to close the computer cover before connecting the ...

Appendix 99 Cautions on preventing data loss (storage device (e.g., HDD, SSD, eMMC) management) Take care not to damage the data on a storage device (e.g., HDD, SSD, eMMC). • Subjecting the device to physical impacts may result in data loss. • Data may be lost when the computer is turned off or rese...

Appendix 100 Display bad pixels Samsung observes strict specifications regarding the quality and reliability of the display. However, there is a small chance that a few pixels may be bad. A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not gene...

Appendix 101 Setting up the system • Read and follow all instructions marked on the product and in the documentation before operating the system. Retain all safety and operating instructions for future use. • Do not use this product near water or a heat source such as a radiator. • Set up the system...

Appendix 102 Care during use • Do not walk on the power cord or allow anything to rest on it. • Do not spill anything on the computer or its components. The best way to avoid spills is to not eat or drink near the computer or its components. • Some products have a replaceable CMOS battery on the sys...

Appendix 103 Operating instructions 1 When installing and operating devices please refer to safety requirements in the user manual. 2 Devices can be used only with the equipment specified in the technical specifications of the devices. 3 If any smell of burning or smoke is detected from the computer...

Appendix 104 Battery disposal Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Contact the Samsung Service Center for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when ...

Appendix 105 • Laser Safety Note : Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. • Class 1M laser radiation w...

Appendix 106 General requirements The requirements listed below are applicable to all countries: • All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used. • The power cord set must have a minimum current...

Appendix 107 The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio freque...

Appendix 109 Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Use On Aircraft Caution FCC, FAA, and TCCA regulati...

Appendix 110 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, an...

Appendix 111 Health and safety information Exposure to Radio Frequency (RF) Signals Certification Information This product can contain an embedded radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Comm...

Appendix 113 RTC caution CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the Manufacturer’s instruction. Manufacturer information Samsung Electronics Co., Ltd. 129, Sam...

Appendix 114 Innovation, Sciences et Développement économique Canada L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée...

Appendix 115 Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.Business users should contact their supplier and check the terms and conditio...

Appendix 117 Samsung package Take-Back program (USA only) In partnering with select recyclers, Samsung offers packaging take-back at no cost to you.Simply call the following number for the locations nearest you.CRT Processing, LLC(877) 278-0799Kathy Severson – Logistics contactFor more recycling inf...