Page 2 - SAFETY INFORMATION; SAFETY WARNINGS
ENG - 2 SAFETY INFORMATION SAFETY WARNINGS TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.Refer to the table below for an explanation of symbols which may be on your Samsung product. CAUTIO...
Page 3 - WIRING THE MAIN POWER; IMPORTANT NOTICE; PRECAUTIONS; Fabric cleaning
ENG - 3 WIRING THE MAIN POWER SUPPLY PLUG (UK ONLY) IMPORTANT NOTICE The mains lead on this equipment is supplied with a moulded plug incorporating a fuse. The value of the fuse is indicated on the pin face of the plug and if it requires replacing, a fuse approved to BS1362 of the same rating must b...
Page 4 - CONTENTS
ENG - 4 CONTENTS 01 Checking the Components 6 02 Product Overview 7 Top Panel of the Soundbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 B...
Page 5 - Specifications and Guide
ENG - 5 10 Installing the Wall Mount 29 Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Wallmount Components. . . . ...
Page 6 - 1 CHECKING THE COMPONENTS
ENG - 6 01 CHECKING THE COMPONENTS VOL WOOFER SOUNDBAR SOUND MODE PAIR Soundbar Main Unit Soundbar Remote Control / Batteries Subwoofer POWER x 2 x 4 x 2 (M4 x L10) Surround Speaker (Left / Right) Power Cord (Subwoofer, Surround Speaker, Soundbar) Screw x 2 x 2 Wall Mount Guide Holder-Screw Bracket-...
Page 7 - 2 PRODUCT OVERVIEW; Top Panel of the Soundbar
ENG - 7 02 PRODUCT OVERVIEW Top Panel of the Soundbar 1 2 3 4 Position the product so that the SAMSUNG logo is located on the top. LED indicator 1 (Multi Function) Button • In standby mode, press the (Multi Function) button to turn on the Soundbar. • Press the (Multi Function) button to change the i...
Page 9 - 3 USING THE SOUNDBAR REMOTE CONTROL; How to Use the Remote Control
ENG - 9 03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back...
Page 10 - Using the Hidden Buttons (Buttons with more than one function)
ENG - 10 7 Up/Down/Left/ Right Press the indicated areas to select Up/Down/Left/Right. Press Up/Down/Left/Right on the button to select or set functions. • Music Skip Press the Right button to select the next music file. Press the Left button to select the previous music file. • ID SET Use this opti...
Page 12 - Adjusting the Soundbar volume with a TV remote control
ENG - 12 Adjusting the Soundbar volume with a TV remote control Adjust the Soundbar volume using the TV’s remote control. • This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported. • Set the TV speaker to External Spe...
Page 13 - 4 CONNECTING THE SOUNDBAR; Connecting the power and units
ENG - 13 04 CONNECTING THE SOUNDBAR Connecting the power and units Use the Power cord to connect the Subwoofer, Surround Speakers, and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attache...
Page 14 - Recommended Speaker Layout; Manually connecting the Subwoofer or Surround Speakers; ID SET
ENG - 14 Recommended Speaker Layout 150° 150° 135° 135° 0° Subwoofer Soundbar Surround Speaker L Surround Speaker R CAUTION • Wireless receiving antennas are built into the wireless subwoofer and surround speakers. Keep the units away from water and moisture. • For optimal listening performance, mak...
Page 16 - Auto EQ
ENG - 16 Auto EQ The Auto EQ technology of Samsung provides more natural and softer bass by calibrating low frequency detected via the mic on the subwoofer. Low frequency usually occurs due to the size of the room and the location of the subwoofer.• Ensure the subwoofer is placed at least 8 cm away ...
Page 17 - 5 USING A WIRED CONNECTION TO THE TV; Method 1. Connecting with HDMI; Connecting the TV that supports HDMI ARC (Audio Return Channel); TV ARC
ENG - 17 05 USING A WIRED CONNECTION TO THE TV Method 1. Connecting with HDMI CAUTION • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • To connect the HDMI cable between the TV and Soundbar, be sure to connect the terminals marked ARC. Otherwise, the TV...
Page 18 - Method 2. Connecting using an Optical Cable
ENG - 18 Method 2. Connecting using an Optical Cable Pre-connection Checklist • When both the HDMI cable and optical cable are connected, the HDMI signal is received first. • When you use an optical cable and the terminals have covers, be sure to remove the covers. OPTICAL OUT DIGITAL AUDIO IN (OPTI...
Page 19 - 6 USING A WIRELESS CONNECTION TO THE TV; Method 1. Connecting via Bluetooth; BT PAIRING; Disconnecting the Soundbar from the Samsung TV
ENG - 19 06 USING A WIRELESS CONNECTION TO THE TV Method 1. Connecting via Bluetooth When a Samsung TV is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.• Only one Samsung TV can be connected at a time.• Samsung TV that supports Bluetooth can be connected. Check t...
Page 21 - 7 CONNECTING AN EXTERNAL DEVICE
ENG - 21 07 CONNECTING AN EXTERNAL DEVICE Method 1. Connecting using an HDMI Cable (Capable of Dolby Atmos decoding and playback) Pre-connection Checklist • If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.• Make sure that the content supports Dolby Atmos®...
Page 23 - 8 CONNECTING A MOBILE DEVICE; What is the difference between BT READY and BT PAIRING?
ENG - 23 08 CONNECTING A MOBILE DEVICE Method 1. Connecting via Bluetooth When a mobile device is connected using Bluetooth, you can hear stereo sound without the hassle of cabling.• When you connect a paired Bluetooth device with the Soundbar off, the Soundbar automatically turns on. SOUN D MOD E P...
Page 25 - Use voice commands to control the Soundbar
ENG - 25 Getting Started with Amazon Alexa (Built-in Alexa) • Amazon Alexa is a service provided by Amazon.• This function may not be supported depending on the model or geographical area. • This function only supports some languages, and the supported functions may differ depending on the geographi...
Page 26 - Getting Started with Alexa on Amazon Product (Works with Alexa); Connect and use with an Amazon product (Amazon Echo)
ENG - 26 Getting Started with Alexa on Amazon Product (Works with Alexa) • This function may not be supported depending on the model or geographical area. • This function only supports some languages, and the supported functions may differ depending on the geographical area. • For product specificat...
Page 27 - Using the Tap Sound; Setting the Tap Sound function
ENG - 27 Using the Tap Sound Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device.• This function is only compatible with Samsung mobile devices with Android 8.1 or later....
Page 28 - 9 CONNECTING TO APPLE AIRPLAY 2; Connect and use with an Apple product
ENG - 28 09 CONNECTING TO APPLE AIRPLAY 2 This feature may not be available in some countries. Connect and use with an Apple product • With AirPlay 2, you can control your home’s audio system from your iPhone, iPad, HomePod, or Apple TV.• This Samsung Soundbar supports AirPlay 2 and requires iOS 11....
Page 29 - Installation Precautions; Wallmount Components
ENG - 29 10 INSTALLING THE WALL MOUNT Installation Precautions • Install on a vertical wall only.• Do not install in a place with high temperature or humidity.• Verify whether the wall is strong enough to support the product’s weight. If not, reinforce the wall or choose another installation point. ...
Page 30 - Notes for Wall Mounting the Surround Speakers; 1 INSTALLING THE; Component
ENG - 30 7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall. 8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws . • Insert the Holder-Screws into the wide (bottom)...
Page 31 - 2 SOFTWARE UPDATE; Auto Update; Security updates information
ENG - 31 As illustrated in the image, align the centre of the Soundbar with the centre of the TV, carefully place the Soundbar onto the TV stand. At this time, place the microphone at the front of the stand not to interfere with voice recognition. Right end of Soundbar TV NOTE • Make sure the Soundb...
Page 32 - Initialisation; INIT; 3 TROUBLESHOOTING
ENG - 32 Initialisation Top of the Soundbar INIT With the Soundbar on, press the (Volume) buttons on the body at the same time for at least 5 seconds. “ INIT ” appears on the display and then the Soundbar is initialised. CAUTION • All the settings of the Soundbar are initialised. Be sure to perform ...
Page 34 - 5 OPEN SOURCE LICENCE
ENG - 34 14 LICENCE Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright © 2012-2020 Dolby Laboratories. All rights reserved. For DTS patents, s...
Page 35 - 7 SPECIFICATIONS AND GUIDE
ENG - 35 17 SPECIFICATIONS AND GUIDE Specifications Model Name HW-Q950A Weight 7.1 kg Dimensions (W x H x D) 1232.0 x 69.5 x 138.0 mm Operating Temperature Range +5°C to +35°C Operating Humidity Range 10 % ~ 75 % AMPLIFIERRated Output power ((18 W x 6) +(10 W x 3) + (18 W x 6)) + 160 W + (35 W x 6) ...