Samsung Galaxy XCover 4 - User Manual

Basics 7 When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of s...

Basics 8 Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery co...

Basics 9 Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose...

Basics 10 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be c...

Basics 11 Device layout Microphone Touchscreen Speaker Headset jack Multipurpose jack Home key Recents key Power key Front camera Back key Speaker Proximity sensor Volume key XCover key NFC antenna (on the battery) Rear camera GPS antenna Back cover Main antenna Flash

Basics 13 Keys Key Function Power • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Recents • Press to open the list of recent apps. Home • Press to turn on the screen while the screen is locked. • Press to return to the Home screen. • Press and hold to launch Goo...

Basics 14 Battery Installing the battery 1 Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. 2 Insert the battery with the battery’s gold-coloured contacts properly aligned ...

Basics 15 3 Replace the back cover. 2 1 Press Align Ensure that the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the ...

Basics 16 Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the charger...

Basics 17 Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close unneces...

Basics 18 • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre. SIM or USIM card Installing the ...

Basics 19 Removing the SIM or USIM card 1 Remove the back cover and battery. 2 Pull out the SIM or USIM card. Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on th...

Basics 20 • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recogn...

Basics 21 Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.Launch the Settings app and tap Device care → Storage → → Storage settings → SD card → Format . Before formatting the memory card, remember to make b...

Basics 22 Turning the device on and off Press and hold the Power key for a few seconds to turn on the device.When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.To turn off the device, press and hold the Power key,...

Basics 23 Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region. 1 Turn on the device. 2 Select your preferred d...

Basics 24 6 Follow the on-screen instructions to proceed the initial setup. 7 Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device. To set the screen lock method later, tap Not now . 8 If the recommended apps scree...

Basics 25 Signing in to your Samsung account If you already have a Samsung account, sign in to your Samsung account. 1 Launch the Settings app and tap Accounts and backup → Accounts → Add account → Samsung account . Alternatively, launch the Settings app and tap . 2 Enter your Samsung account ID and...

Basics 26 Transferring data from your previous device (Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device.Launch the Settings app and tap Accounts and backup → Smart Switch . • This feature may not be supported on some devices or computers. • Limitat...

Basics 27 Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. 1 Back up data from your previous device to external storage. 2 Insert or connect the external storage device to your device. 3 On your device, launch the Settings app and tap...

Basics 28 Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessi...

Basics 29 Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.

Basics 30 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the reg...

Basics 31 Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen.To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key. Home screen Apps screen If you add the Apps button ...

Basics 32 Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home . A shortcut to the app will be adde...

Basics 33 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then ta...

Basics 34 Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → Apply . You can now access...

Basics 35 Icon Meaning Flight mode activatedError occurred or caution requiredBattery chargingBattery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.To unlock the sc...

Basics 36 Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type , and then select a method. When you set a pattern, PIN, or password for the screen lock method, you can protect your personal information by preventing others from...

Basics 37 Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.To open the notification panel, drag the status bar downwards. To clo...

Basics 38 Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.To rearrange buttons, tap → ...

Basics 39 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Break to the next line. Delete a ...

Basics 40 Additional keyboard functions • : Enter emoticons. • : Enter stickers. • : Attach animated GIFs. • : Enter text by voice. • : Change the keyboard settings. • → : Add an item from the clipboard. • → : Change the keyboard mode or size. • → : Open the text editing panel. Copying and pasting 1...

41 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.Launch the Galaxy Store app. This app may not be available depending on the region or service provider. Installing apps Browse apps by c...

Apps and features 42 Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable : Disable selected default apps that cannot be uninstalled from the device. • Uninstall : Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled , se...

Apps and features 43 Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and tap Keypad . 2 Enter a phone number. 3 Tap to make a voice call, or tap to make a video call. Preview the phone number. Delete a preceding character. Access additional options. Add t...

Apps and features 44 Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts , and then swipe to the right on a contact or a phone number to make a call.If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures , and then...

Apps and features 45 Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle.To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. If the Ad...

Apps and features 46 Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: • : Access additional op...

Apps and features 47 Adding a phone number to Contacts Adding a phone number to Contacts from the keypad 1 Launch the Phone app and tap Keypad . 2 Enter the number. 3 Tap Add to Contacts . 4 Tap Create contact to create a new contact, or tap Update existing to add the number to an existing contact. ...

Apps and features 48 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location and tap Select . 3 Enter contact information. Add an image. Enter contact information. Depending on ...

Apps and features 49 Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/export contacts → Import . 2 Select a storage location to import contacts from. 3 Tick VCF files or contacts to import and tap Done ...

Apps and features 50 Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options. 1 Launch the Contacts app ...

Apps and features 51 Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 Launch the Contacts app and tap → Groups → Create group . 2 Enter a group name.To set a group ringtone, tap Group ringtone and select a ringtone. 3 Tap Add member , select contacts to ...

Apps and features 52 Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Launch the Messages app and tap . 2 Add recipients and enter a message.To record and send a voice message, tap and hold , ...

Apps and features 53 Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Launch the Messages app and tap Conversations . 2 On the messages list, select a contact or a phone number. 3 View your conversa...

Apps and features 55 Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode In the toolbar at the bottom of the screen, tap → Turn on Secret mode . If you are using this feature for the firs...

Apps and features 56 Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Launch the Email app. 2 On the list, select an email service or tap Other . 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add ac...

Apps and features 57 Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record vid...

Apps and features 59 Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily.On the shooting modes list, tap Photo and tap to take a photo. Taking selfies You can take self-portraits with the front camera. 1 On the shooting modes list, ...

Apps and features 60 Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.Tap and hold the area to focus, the AF/AE frame will appear on the area and the foc...

Apps and features 61 Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.Select a shooting mode you want. Shooting modes list Pro mode Capture photos while manually adjusting various shooting options...

Apps and features 62 Separating the focus area and the exposure area You can separate the focus area and the exposure area.Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area.

Apps and features 63 Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder....

Apps and features 64 Continuous shot mode Take a series of photos of moving subjects.On the shooting modes list, tap Continuous shot . Tap and hold to take several photos continuously. HDR mode Take photos with rich colours and reproduce details even in bright and dark areas.On the shooting modes li...

Apps and features 65 Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. 1 On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. 2 On the shooting modes list, tap Wide selfie...

Apps and features 66 Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode. • : Activate or deactivate the flash. Do not use the flash close to your eyes. Using a flash close to th...

Apps and features 69 Searching for images Launch the Gallery app and tap to view images sorted by category, such as types, locations, or documents.To search for images by entering keywords, tap the search field. Viewing videos 1 Launch the Gallery app and tap Pictures . 2 Select a video to play. 3 T...

Apps and features 70 Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed.While viewing an image or on the video preview screen, drag upwards...

Apps and features 71 Viewing albums You can view your images and videos sorted by folders or albums.Launch the Gallery app, tap Albums , and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums. 1 Launch the Gal...

Apps and features 72 To add images or videos to a story, select a story and tap → Add . To remove images or videos from a story, select a story, tap → Edit , tick images or videos to remove, and then tap Remove from story . Deleting stories 1 Launch the Gallery app and tap Stories . 2 Tap and hold a...

Apps and features 73 Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view Split screen view 1 Press the Recents key to open the list of recently used apps. 2 Swipe to the left or right, tap a...

Apps and features 74 3 On the lower window, swipe left or right to select another app to launch.To launch apps not on the list of recently used apps, press the Home key or the Back key and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of ...

Apps and features 76 Together Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking.On the Samsung Health home screen, tap Together . Steps The device counts the numb...

Apps and features 77 Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addabl...

Apps and features 78 Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 Launch the Samsung Notes app and tap . 2 Select an input method from the toolbar at the top ...

Apps and features 79 2 Enter event details. Select a calendar to save the event to. Enter the location. Add a note. Set an alarm. Enter a title. Select a sticker to display with the event. Set the duration. Change the event's colour. 3 Tap Save to save the event. Syncing events with your accounts 1 ...

Apps and features 80 Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Select the radio station you want from t...

Apps and features 81 Scanning radio stations Launch the Radio app. Tap Scan . The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list. Voice Recorder Introduction Use this app to record or play voice memos. Making voice recordings 1 Lau...

Apps and features 82 3 Tap to finish recording. 4 Enter a file name and tap Save . My Files Access and manage various files stored in the device.Launch the My Files app. View files that are stored in each storage.To check for unnecessary data and free up the device’s storage, tap → Storage analysis ...

Apps and features 83 Stopping alarms Tap Dismiss to stop an alarm. If you have previously enabled the snooze option, tap Snooze to repeat the alarm after a specified length of time. Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap Delete . World Clock Launch the Clock app a...

Apps and features 84 Timer 1 Launch the Clock app and tap Timer . To add a frequently used timer, tap , set the duration and name, and then tap Add . 2 Set the duration and tap Start . To open the keypad to enter the duration, tap the duration input field. 3 Tap Dismiss when the timer goes off. Calc...

Apps and features 85 Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 Launch the Gallery app and select an image. 2 Tap and select a sharing method, su...

Apps and features 86 Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or ...

Apps and features 87 YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo Make a simple video call.

88 Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options.Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and...

Settings 89 • Mobile networks : Configure your mobile network settings. • Data usage : Keep track of your data usage amount and customise the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your spec...

Settings 90 Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. 2 Tap Wi-Fi Direct . The detected devices are listed.If the device you want to connect to is not...

Settings 91 Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and prope...

Settings 92 Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 Launch the Gallery app and select an image. 2 Tap → B...

Settings 93 Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data.On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it.When the data saver feature is activated, the icon will appear on the sta...

Settings 94 2 Place the NFC antenna area on the back of your device near an NFC tag.The information from the tag appears. Ensure that the device’s screen is unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature...

Settings 95 Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. 1 On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. 2 Tap the Android Beam switch to activate it. 3 Select an item and t...

Settings 96 Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.On the Settings screen, tap Connections → Mobile Hotspot and ...

Settings 97 3 On the other device’s screen, search for and select your device from the Wi-Fi networks list. If the other device cannot connect to the mobile hotspot, on your device, tap → Allowed devices and tap the Allowed devices only switch to deactivate it. 4 On the connected device, use the dev...

Settings 98 Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you w...

Settings 99 Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed.On the Settings screen, tap Connections → More connection settings → Download booster . • This feature ma...

Settings 100 • Use Volume keys for media : Set the device to adjust the media volume level when you press the Volume key. • System sounds : Set the device to sound for actions, such as turning the screen on or off or controlling the touchscreen. • Advanced sound settings : Optimise the settings for ...

Settings 101 • Night mode : Reduce eye strain by applying the dark theme when using the device at night or in a dark place. • Font size and style : Change the font size and style. • Screen zoom : Change the screen zoom setting. • Screen timeout : Set the length of time the device waits before turnin...

Settings 102 Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 On the Settings screen, tap Display → Screensaver and tap the switch to activate it. 2 Select an option.If you select Phot...

Settings 104 Security Options Change the settings for securing the device.On the Settings screen, tap Security . • Google Play Protect : Set the device to check for harmful apps and behaviour and warn about potential harm and remove them. • Find My Mobile : Activate or deactivate the Find My Mobile ...

Settings 106 Setting up Secure Folder 1 Launch the Settings app and tap Security → Secure Folder . 2 Tap Agree . 3 Enter your Samsung account ID and password and tap Sign in . 4 Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup.To change the na...

Settings 107 Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 Launch the Secure Folder app and tap Add files . 2 Tap Images , tick images to move, and then...

Settings 108 Adding apps Add an app to use in Secure Folder. 1 Launch the Secure Folder app and tap Add apps . 2 Tick one or more apps installed on the device and tap Add . To install apps from Play Store or Galaxy Store , tap Download from Play Store or Download from Galaxy Store . Removing apps fr...

Settings 109 Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 Launch the Secure Folder app and tap → Settings → Backup and restore . 2 Tap Add account and sign in to your Samsung acc...

Settings 110 Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it.Launch the Secure Folder app and tap → Settings → More settings → Uninstall . To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninsta...

Settings 111 Samsung Cloud Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung accoun...

Settings 112 3 Tap Done . • Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone . • To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backu...

Settings 113 Advanced features Options Activate advanced features and change the settings that control them.On the Settings screen, tap Advanced features . Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • XCover key : View and edit the app...

Settings 114 Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger . Supported apps will appear. 2 Tap the switch of an app to install the second app.The second app will be installed. The secon...

Settings 115 Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Storage Security Memory Optimising your device On the Set...

Settings 116 Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time . Battery Check the remaining battery pow...

Settings 117 Storage Check the status of the used and available memory.On the Settings screen, tap Device care → Storage . • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available...

Settings 118 General management Customise your device’s system settings or reset the device.On the Settings screen, tap General management . • Language and input : Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the...

Settings 119 Accessibility Configure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility . • Screen reader : Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial . • Visibility e...

Settings 120 User manual View help information to learn how to use the device and apps or configure important settings.On the Settings screen, tap User manual . About phone Access your device’s information.On the Settings screen, tap About phone . To change your device’s name, tap Edit . • Status : ...

121 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the devi...

Appendix 122 Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. • The battery may not be inserted properly. Insert the battery again. • Wipe both gold-coloured contacts and insert the battery ag...

Appendix 123 Resetting the device If the methods above do not solve your problem, perform a factory data reset.Launch the Settings app and tap General management → Reset → Factory data reset → Reset → Delete all . Before performing the factory data reset, remember to make backup copies of all import...

Appendix 124 The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • If the battery terminals are dirty, the battery may not charge properly or the device may turn off. ...

Appendix 125 Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file...

Appendix 127 The Apps button does not appear on the Home screen Without using the Apps button, you can open the Apps screen by swiping upwards or downwards on the Home screen. To display the Apps button at the bottom of the Home screen, launch the Settings app, tap Display → Home screen , and then t...