Samsung C49RG94SSU - User Manual

6 Warning • DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • Do not install the product in poorly ventilated spaces such as a bookcase or closet. • Install the product at least 10cm away from the wall to allow ventilation. •...

7 Warning • There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒ Contact Samsung Customer Service Center for repairs. • To move the product, first disconnect all the cables from it, including the power cable. • If the product generates abnormal soun...

8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time. • Disconnect the power cord f...

9 Preparations Chapter 02 Parts Control Panel ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Function Key Guide Power LED LEFT JOG Button RIGHT UP(REAR) DOWN(FRONT) PRESS(ENTER) Return Game Setting Key Parts Descr...

11 When the monitor displays nothing (i.e. Power saving mode or Non-signal mode), 2 direct keys for control source and power could be used as below. JOG Button Power saving/Non-signal mode UP Source Change Down PRESS(ENTER) for 2 seconds Power Off When the monitor displays the Main menu the JOG Butt...

12 Changing Brightness, Contrast and Sharpness settings You can adjust Brightness , Contrast or Sharpness by moving the JOG button up, if no OSD menu is displayed. Brightness Contrast Sharpness 100 ― The displayed image may differ depending on the model. ― The default brightness can vary depending o...

13 Port Description POWER IN Connect the power cord for your monitor to the POWER IN port on the back of the product. HDMI IN Connects to a source device using an HDMI cable or HDMI-DVI cable. DP IN 1 DP IN 2 Connects to a PC using a DP cable. Connect to an audio output device such as headphones. SE...

14 Upgrading the Software via USB 1 Be sure to insert the USB disk into the 1 port. You can upgrade the software via USB only if either the monitor screen operates normally or the check signal is displayed on the monitor screen. HDMI IN (PC IN) DP IN 1 MIC IN MIC OUT DP IN 2 SERVICE 2 1 1 2 Check th...

15 Note 1 The supported USB disk formats are FAT, FAT32, and NTFS. 2 For the CRG9 model, make sure that each upgrade file is a BIN format file, follows the CRG9 model naming rule (m-RG949CCAA-****.*[4 digits].bin, where ****.* is a version number, and 4 digits are a checksum. For example, “m-RG949CC...

16 Installation Attaching the Stand x 2 x 4 ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ...

17 Removing the Stand (For Attaching the BRACKET WALL) ― Before removing the stand from the monitor, place the monitor on a flat and stable surface with the screen facing down. : The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is...

18 Adjusting the Product Tilt and Height ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -15.0° (±2.0°) to Left ~ 15.0° (±2.0°) to Right -2.0° (±2.0°) ~ +17.0° (±2.0°) 0 ~ 120.0 mm (±5.0 mm) • The monitor tilt and ...

19 Attaching the BRACKET WALL ― Power the product off and remove the power cable from the power socket. 1 2 4 3 Attach the BRACKET WALL here BRACKET WALL Align with on the monitor, then tightly fasten with the screws removed from the stand ( P.17 ). • Notes ‒ Using a screw longer than the standard l...

20 Connecting and Using a Source Device Chapter 03 Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it.The number and locations of ports on source devices may differ from device to device. ― Do not connect the power cable before connecting all other ...

21 Connecting to Headphones ― Use headphones when activating sound with an HDMI-HDMI or DP cable. Connecting to Microphone MIC IN Connection Using the Audio Cable MIC OUT

22 Connecting the Product to a PC as a USB HUB Connecting a PC to the Product ― The product can function as a HUB by connecting to a PC via a USB cable. You can connect a source device directly to the product and control the device from the product, without having to connect the device to the PC. To...

23 ― To detect and start a USB device faster, connect the device to the USB 3.0 port on the product. The read/write rate will be affected by the USB device and your PC. ― The product does not support media play. If you need to play a file in your USB device, please connect the product as a Hub to yo...

24 1 Connect the port of the monitor and the USB port of the computer with the USB cable. ― To use port, you have to connect the UP (Upstream Cable) to the PC. ― Make sure to use the USB cable supplied with this monitor to connect the monitor's port and your computer's USB port. 2 Use the USB cable ...

25 Tidying Up the Connected Cables : Headphones hanger : Downward : Upward 1 2 Connect the corresponding cables. Arrange the cables against the bend tendency of the cables and pull the cables out of the COVER-REAR SUB grooves. Hang the HOLDER-CABLE in the direction as shown in the figure. Arrange th...

26 Correct posture to use the product Use the product in the correct posture as follows: • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. • Keep your eyes directly in front of the screen. • Straighten your back. • Adjust the angle so light d...

27 Game A detailed description of each function is provided. Refer to your product for details. Chapter 04 ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve qua...

28 In AV mode When the external input is connected through HDMI/DP and PC/AV Mode is set to AV , Picture Mode has four automatic picture settings ( Dynamic , Standard , Movie and Custom ) that are preset at the factory. You can activate either Dynamic , Standard , Movie or Custom . You can select Cu...

30 How do you enable FreeSync? 1 Set FreeSync to Standard Engine or Ultimate Engine in the OSD menu. 2 Enable FreeSync in AMD Radeon Settings : Right-click the mouse → AMD Radeon Settings → Display The " AMD FreeSync " feature should be set to "On". Select to "On" if not alre...

31 Low Input Lag Minimize input lag for fast reactions by reducing the video processing time. ― It is recommended to set the refresh rate of the graphic card to any of 100 Hz and 120 Hz. With 60 Hz, the function is unavailable. ― This feature is not available if the scanning rate on the computer is ...

32 In AV mode • 4:3 : Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9 : Display the picture with an aspect ratio of 16:9. • 21:9 : Display the picture with an aspect ratio of 21:9. • 32:9 : Display the picture with an aspect ratio of 32:9. • Scree...

33 Picture A detailed description of each function is provided. Refer to your product for details. Chapter 05 ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve ...

36 Screen Adjustment ― This option is only available when PC/AV Mode is set to AV . ― This menu is only available when Screen Size is set to Screen Fit in AV Mode. When a 480P or 576P or 720P or 1080P signal is input in AV mode and the monitor can display normally, select Screen Fit to adjust horizo...

37 Aspect Ratio Select the image size for each screen. • 16:9(16:9) : Select this option if you want to use PBP mode where the optimum resolution for the left and right sides of the screen is 2560 x 1440 (width x height). • 21:9(11:9) : Select this option if you want to use PBP mode where the optimu...

38 OnScreen Display A detailed description of each function is provided. Refer to your product for details. Chapter 06 ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to...

39 System A detailed description of each function is provided. Refer to your product for details. Chapter 07 ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve q...

41 Lighting Configure how the LED lighting on the back of the screen works. • Off : Deactivate the Lighting function. • On : Activate the Lighting function. Local Dimming Control the brightness of individual areas on the screen to maximise contrast automatically. • Off : Deactivate the Local Dimming...

42 PC/AV Mode Set PC/AV Mode to AV . The picture size will be enlarged. This option is useful when you view a movie. • Set to PC when connected to a PC. • Set to AV when connected to an AV device. ― Supplied for the wide models only such as 16:9, 16:10, 21:9 or 32:9. ― If the monitor is in HDMI , Di...

43 DisplayPort Ver. Select your DisplayPort version. ― Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications. ― If the monitor (when set to HDMI , DisplayPort1 or DisplayPort2 ) is in power saving mode or is displaying the message Check the cable connec...

44 Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. • Working : The power LED is on when the product is turned on. • Stand-by : The power LED is on when the product is turned off. VRR Control By optimising the video signal processing, t...

45 HDR Automatically provide an optimal HDR effect based on the video source.If an HDR signal has been processed by some devices (graphics card/player, etc.), the signal will not output any HDR metadata and thus will not be recognized as an HDR signal. In this case, Local Dimming needs to be enabled...

46 Installing the Software Chapter 08 Easy Setting Box Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box , download it from the Samsung Electronics website at http://www.samsung.com. ― The software may not work prop...

47 Troubleshooting Guide Chapter 09 Requirements Before Contacting Samsung Customer Service Center ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Testing the Product Check if your product is operating ...

50 Specifications Chapter 10 General Model Name C49RG9* Size 123.9 cm Display area 1193.472 mm (H) x 335.664 mm (V) Pixel Pitch 0.2331 mm (H) x 0.2331 mm (V) Maximum Pixel Clock 970 MHz Power Supply AC100-240V~ 50/60HzRefer to the label at the back of the product as the standard voltage can vary in ...

55 Appendix Chapter 11 Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installati...