Page 2 - Table of contents; Before Using the Product
Table of contents Before Using the Product Securing the Installation Space 4 Precautions for storage 4 Safety Precautions 5 Cleaning 5Electricity and Safety 5 Installation 6Operation 7 Preparations Parts 9 Control Panel 9 Direct Key guide 10 Function Key Guide 11 Changing Brightness, Contrast and Sh...
Page 3 - Troubleshooting Guide; Specifications; Setup and Reset
Table of contents 3 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 38 Testing the Product 38 Checking the Resolution and Frequency 38 Check the following. 38 Q & A 40 Specifications General 41 Standard Signal Mode Table 43 Appendix Responsibility for the Pay...
Page 4 - Securing the Installation Space; Precautions for storage
4 Securing the Installation Space Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. ― The exterior may differ depending on the product. ...
Page 5 - Safety Precautions; Cleaning; Electricity and Safety; Warning
5 Safety Precautions Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― T...
Page 6 - Installation
6 Warning • DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. • Do not install the product in poorly ventilated spaces such as a bookcase or closet. • Install the product at least 10cm away from the wall to allow ventilation. •...
Page 7 - Operation
7 Warning • There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒ Contact Samsung Customer Service Center for repairs. • To move the product, first disconnect all the cables from it, including the power cable. • If the product generates abnormal soun...
Page 8 - Caution
8 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒ Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time. • Disconnect the power cord f...
Page 9 - Preparations; Parts; Control Panel; Return
9 Preparations Chapter 02 Parts Control Panel ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* /C27F390FH* / C27F391FH* C24F396FH* / C27F39...
Page 10 - Direct Key guide
10 Analog mode Brightness Auto Adjustment Features Eye Saver Mode Off ― Analog mode option • / : Adjust Brightness , Contrast , Sharpness . • : Auto Adjustment . ― Changing the resolution in Display Properties will activate the Auto Adjustment function. ― This function is only available in Analog mo...
Page 11 - Function Key Guide
11 Function Key Guide ― To enter the main menu or to use other items, press the JOG button to display the Function Key Guide. You can exit by pressing the JOG button again. Return UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes.PRESS(EN...
Page 13 - Changing Brightness, Contrast and Sharpness settings; Brightness; Changing the Volume setting
13 Changing Brightness, Contrast and Sharpness settings You can adjust Brightness , Contrast or Sharpness by moving the JOG button up or down, if no OSD menu is displayed. Brightness Contrast Sharpness 100 ― The displayed image may differ depending on the model. ― The default brightness can vary dep...
Page 14 - Reverse Side
14 Reverse Side ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Port Description Connects to a source device using an HDMI cable or HDMI-DVI cable. Connect to a PC using the D-SUB cable. Connects to a PC using a DP...
Page 15 - Adjusting the Product Tilt
15 Adjusting the Product Tilt ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* /C27F390FH* / C27F391FH* / C32F391FW* C24F396FH* / C27F396FH...
Page 17 - Precautions for moving the monitor
17 Precautions for moving the monitor Do not directly apply pressure on the screen.Do not hold the screen when moving the monitor. Hold the lower part of the monitor when moving it.
Page 18 - Installing the Wall Mount; Installing the Wall Mount Kit
18 Installing the Wall Mount (Not for C27F397FH* / C32F397FW* models) Installing the Wall Mount Kit The wall mount kit allows you to mount the product on the wall.Purchase a compatible wall-mount kit to use with the product.For detailed information on installing the wall mount, see the instructions ...
Page 23 - Connecting and Using a Source Device; Pre-connection Checkpoints
23 Connecting and Using a Source Device Chapter 03 Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it.The number and locations of ports on source devices may differ from device to device. ― Do not connect the power cable before connecting all other ...
Page 24 - Connection Using the HDMI or HDMI-DVI Cable; HDMI IN; Connection Using an DP Cable; DP IN
24 Connection Using the HDMI or HDMI-DVI Cable HDMI IN C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* C24F396FH* / C27F396FH* / C27F397FH* C27F398FW* / C32F395FW* / C32F397FW* C32F391FW* ― The audio function is not supported if the source device...
Page 25 - Connecting to Headphones
25 Connecting to Headphones C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* C24F396FH* / C27F396FH* / C27F397FH* C27F398FW* / C32F395FW* / C32F397FW* C32F391FW* ― The sound could only be heard when using the HDMI to HDMI or DP cable.
Page 26 - Connecting the Power
26 Optional 1 3 2 C22F390FH* / C22F392FH* / C24F390FH* / C24F392FH* / C24F394FH* / C24F399FH* / C27F390FH* / C27F391FH* C24F396FH* / C27F396FH* / C27F397FH* C32F391FW* C27F398FW* / C32F395FW* / C32F397FW* 1 Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 14V p...
Page 27 - Correct posture to use the product; Driver Installation
27 Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Adjust the angle so light does not reflect on the screen. • Keep your forearms perpendicular to your upper arms and level with the back of your hands. • Keep your elbows at about a righ...
Page 28 - Screen Setup; SAMSUNG MAGIC Bright; In PC mode
28 Screen Setup Configure the screen settings such as brightness.A detailed description of each function is provided. Refer to your product for details. Chapter 04 SAMSUNG MAGIC Bright This menu provides an optimum picture quality suitable for the environment where the product will be used. ― This m...
Page 31 - Picture Size; In AV mode; Screen Adjustment; Configuring Coarse; Configuring Fine
31 Picture Size Change the picture size. ― This option is not available when FreeSync is enabled. In PC mode • Auto : Display the picture according to the aspect ratio of the input source. • Wide : Display the picture in full screen regardless of the aspect ratio of the input source. In AV mode • 4:...
Page 32 - Adjusting OSD (On Screen Display) settings; Transparency; Position; Language
32 Adjusting OSD (On Screen Display) settings A detailed description of each function is provided. Refer to your product for details. Chapter 05 Transparency Set the transparency for the menu windows. OnScreen Display TransparencyPositionLanguageDisplay Time Configure the transparency of the menu wi...
Page 33 - FreeSync
33 Setup and Reset A detailed description of each function is provided. Refer to your product for details. Chapter 06 FreeSync C32F391FW* / C32F395FW* / C32F397FW* models are not supported. FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This fea...
Page 34 - The models in the Graphic Cards list supports FreeSync; How do you enable FreeSync?
34 The models in the Graphic Cards list supports FreeSync FreeSync can only be used with specific AMD graphics card models. Refer to the following list for supported graphics cards:Make sure to install the latest official graphics drivers from AMD that support FreeSync . ― For additional AMD graphic...
Page 35 - Source Detection
35 Eco Saving Plus Reduce energy consumption compared to consumption at the maximum brightness level. ― This option is not available when Bright is in Dynamic Contrast mode. ― This menu is not available when Game Mode is enabled. ― This menu is not available when Eye Saver Mode is enabled. • Off : D...
Page 36 - Power LED On; Reset All
36 Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. • Working : The power LED is on when the product is turned on. • Stand-by : The power LED is on when the product is turned off. Reset All Return all the settings for the product to the...
Page 37 - Installing the Software; System Requirements
37 Installing the Software Chapter 07 Easy Setting Box Easy Setting Box enables users to use the monitor by partitioning multiple sections. To install the latest version of Easy Setting Box , download it from the Samsung website at http://www. samsung.com. ― The software may not work properly if you...
Page 38 - Requirements Before Contacting Samsung; Checking the Resolution and Frequency; Screen issue
38 Troubleshooting Guide Chapter 08 Requirements Before Contacting Samsung Customer Service Center ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Testing the Product Check if your product is operating ...
Page 41 - General
41 Specifications Chapter 09 General Model Name C22F390FH* / C22F392FH* C24F390FH* / C24F392FH* / C24F394FH* / C24F396FH* / C24F399FH* C27F390FH* / C27F391FH* / C27F396FH* / C27F397FH* / C27F398FW* C32F391FW* / C32F395FW* / C32F397FW* Size 54.6 cm 59.8 cm 68.5 cm 80.1 cm Display area 476.64 mm (H) x...
Page 45 - Appendix; Responsibility for the Pay Service; Others
45 Appendix Chapter 10 Responsibility for the Pay Service (Cost to Customers) ― When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installati...