Page 2 - Important Information; CAUTION; Help us protect the environment in which we live !; NORTH AMERICAN CABLE INSTALLER:; Euro-DOCSIS compliant
Important Information i CAUTION Disconnect power before servicing. CAUTION This device is intended for indoor operation only. Telephone jacks Line 1 and Line 2 must not be connected to outside wiring. CAUTION To ensure reliable operation and to prevent overheating, provide adequate ventilation for t...
Page 3 - ii; Operating Information; Operating Temperature: 0; Product Information
Important Information ii Operating Information Operating Temperature: 0 ˚ - 40 ˚ C (32 ˚ - 104 ˚ F) Storage Temperature: -30 ˚ to 65 ˚ C If you purchased this product at a retail outlet, please read the following: Product Information Keep your sales receipt to obtain warranty parts and service and f...
Page 4 - Table of Contents; iii
Table of Contents Illustrations contained in this document are for representation only. iii Chapter 1: Connections and Setup ........................................................................................... 1 Introduction .......................................................................
Page 5 - iv
Table of Contents iv Connecting More Than Two Computers to the Cable Modem ........................................... 22 Telephone or Fax Connection .......................................................................................... 23 Activating the Cable Modem ................................
Page 6 - Chapter 1: Connections and Setup
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 1 Chapter 1: Connections and Setup Introduction Voice over IP Cable Modem Features z Provides two-line telephone service z Capable of receiving data at rates of up to 38 Megabits per second z Able ...
Page 7 - Computer Requirements; IBM PC COMPATIBLE; Placing the Rubber Feet on the Cable Modem
Chapter 1: Connections and Setup 2 Computer Requirements For the best possible performance from your cable modem, your personal computer must meet the following minimum system requirements (note that the minimum requirements may vary by the cable company): IBM PC COMPATIBLE MACINTOSH** CPU Pentium p...
Page 8 - Cable Modem Overview
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 3 Cable Modem Overview Front Panel The following illustration shows the front panel of the EMTA machine: The LEDs on the front panel are described in the table below (from left to right): THG540 Te...
Page 10 - Rear Panel
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 5 Rear Panel 12VDC: 12V Power connector Reboot EMTA: Reboot this device Telephony (LINE1/LINE2): RJ-11 Phone set connector ETHERNET: Ethernet 10/100BaseT RJ-45 connector USB: USB Connector CABLE: F...
Page 11 - Wall Mounting; To wall mount the unit:
Chapter 1: Connections and Setup 6 Wall Mounting The number of the screw: 2 pcs Direction for wall mounting: LED panel upward. Dimension for the screw: TBD There are 4 slots on the underside of the EMTA that can be used for wall mounting. Note: When wall mounting the unit, ensure that it is within r...
Page 12 - Relationship among the Devices; The Right Cable Company:
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 7 Relationship among the Devices This illustration shows a cable company that offers Euro-DOCSIS compliant voice/data services. What the Modem Does The voice over IP cable modem is a residential vo...
Page 13 - internet service work for you.; Contact Your Local Cable Company; The serial number
Chapter 1: Connections and Setup 8 internet service work for you. Contact Your Local Cable Company You will need to contact your cable company to establish an internet account before you can use your modem. You should have the following information (which you will find on the sticker on the modem) r...
Page 14 - Please verify the following with the cable company
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 9 Please verify the following with the cable company The cable service to your home supports Euro-DOCSIS or DOCSIS compliant two-way modem access (note on frequencies for DOCSIS usage). Your in...
Page 15 - Connecting the Cable Modem to a Single Computer; Locate the Cable TV wire. You may find it one of three ways:
Chapter 1: Connections and Setup 10 Connecting the Cable Modem to a Single Computer This section of the manual explains how to connect your cable modem to the USB or Ethernet port on your computer and install the necessary software. Please refer to Figure 1 to help you connect your cable modem for t...
Page 16 - Important Connection Information; connecting and configuring your Voice over IP Cable Modem.
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 11 Important Connection Information The cable modem supports Ethernet and USB connections simultaneously. USB Connection to One Computer Note: Only use the power supply provided with this unit. Usi...
Page 17 - Voice over IP Cable Modem installation.
Chapter 1: Connections and Setup 12 1. Before you begin, close all open applications and dialog boxes as they may interfere with your Voice over IP Cable Modem installation. 2. Insert the CD into the CD-ROM drive of your computer. A menu of options appears. 3. Click “Install RCA Cable Modem.” If the...
Page 18 - “Installation Complete” screen appears.; USB Connection - Without Using the Installation Wizard; Instructions must be followed in the order; Close; all; open applications and dialog boxes, including the CD window.; Using Windows 2000 for USB Connection
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 13 9. Connect one end of the USB cable included with your Voice over IP Cable Modem to the USB port on your computer. Connect the other end of the USB cable to the USB port on the Voice over IP Cab...
Page 19 - Choose; ONLY
Chapter 1: Connections and Setup 14 Note: If Windows 2000 does not recognize the Voice over IP Cable Modem’s presence, your BIOS settings may not permit USB and/or Plug-and-Play devices. Please contact your computer’s customer service department. 7. Choose the “Search for a suitable driver for my de...
Page 20 - Follow these instructions; if the driver found was NOT the “Thomson USB CDC Devices.”; addition
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 15 9. The search should find the driver for the “Thomson USB CDC Devices”. To confirm that this is the case, click “Next” to continue and proceed to step 11. Otherwise, see step 10. Important: Do N...
Page 21 - Click on “Finish” to complete the process.; NOT; installed correctly. Please; Using Windows Me for USB Connection; Follow steps 6 through 9 if you have a Windows Me operating system:
Chapter 1: Connections and Setup 16 install the driver. At this point your PC needs to copy Windows 2000 specific files. If these files are not located on your hard drive, you may need to insert your Windows 2000 installation media (i.e., Windows 2000 CD-ROM), but first remove the Voice over IP Cabl...
Page 22 - installed correctly.; Using Windows XP for USB Connection; Follow steps 6 through 9 if you have a Windows XP operating system:
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 17 Choose the “Automatic search for a better driver (Recommended)” option, and click “Next.” Note: If Windows Me does not recognize the Voice over IP Cable Modem’s presence, i.e., the “Add New Hard...
Page 23 - Click on
Chapter 1: Connections and Setup 18 software automatically (Recommended)” option, and click “Next.” Note: If Windows XP does not recognize the Voice over IP Cable Modem’s presence, i.e., the “Welcome to the New Hardware Wizard” did not automatically appear, your BIOS settings may not permit USB and/...
Page 25 - For Ethernet connections, go to page 21.
Chapter 1: Connections and Setup 20 Below are important points to remember before you connect the Voice over IP Cable Modem: For Ethernet connections, go to page 21. For telephone and fax connections, go to page 23.
Page 26 - Ethernet Connection to One Computer; Make the connections to the modem in the following sequence:
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 21 Ethernet Connection to One Computer Make the connections to the modem in the following sequence: 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to...
Page 27 - Connecting More Than Two Computers to the Cable Modem; 0BaseT or 100BaseT Hub or Switch
Chapter 1: Connections and Setup 22 Connecting More Than Two Computers to the Cable Modem If you need to connect more than two computers or if you need to connect two computers, but USB is not available, you’ll need the following additional equipment: Crossover-wired, or “null,” category 5 Etherne...
Page 28 - Telephone or Fax Connection
Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 23 Telephone or Fax Connection When properly connected, most telephony devices can be used with the cable modem just as with conventional telephone service. To make a normal telephone call, pick up...
Page 29 - Activating the Cable Modem
Chapter 1: Connections and Setup 24 Activating the Cable Modem After you install the cable modem and turn it on for the first time (and each time the modem is reconnected to the power), it goes through several steps before it can be used. Each of these steps is represented by a different pattern of ...
Page 30 - Chapter 2: Additional Information; Q. What if I don’t subscribe to cable TV?
Chapter 2: Additional Information Illustrations contained in this document are for representation only. 25 Chapter 2: Additional Information Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data and voice service may be made available wit...
Page 31 - General Troubleshooting; I can’t access the internet.; All of the lights are flashing in sequence.; Check to see that you are using the right type of Ethernet cable.
Chapter 2: Additional Information 26 General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows. I can’t access the internet. z Check all of the connections to your cable modem. z Your Ethernet card or USB port may not be work...
Page 32 - I don’t hear a dial tone when I use a telephone.
Chapter 2: Additional Information Illustrations contained in this document are for representation only. 27 z Verify that the cable modem service is Euro-DOCSIS or DOCSIS compliant by calling your cable provider (DOCSIS will only work if the used frequencies are between 93-861MHz). I don’t hear a dia...
Page 33 - Service Information
Chapter 2: Additional Information 28 Service Information If you purchased or leased your cable modem directly from your cable company, then warranty service for the cable modem may be provided through your cable provider or its authorized representative. For information on 1) Ordering Service, 2) Ob...
Page 34 - Glossary
Chapter 2: Additional Information Illustrations contained in this document are for representation only. 29 Glossary 10BaseT – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10” indicates speed (10 Mbps), “Base” refers to baseband technology, and...
Page 35 - – The worldwide voice telephone network which
Chapter 2: Additional Information 30 NID - Network Interface Device, the interconnection between the internal house telephone wiring and a conventional telephone service provider’s equipment. These wiring connections are normally housed in a small plastic box located on an outer wall of the house. I...
