RCA THG540 - Manuals

Table of Contents iv Connecting More Than Two Computers to the Cable Modem ........................................... 22 Telephone or Fax Connection .......................................................................................... 23 Activating the Cable Modem ................................

Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 1 Chapter 1: Connections and Setup Introduction Voice over IP Cable Modem Features z Provides two-line telephone service z Capable of receiving data at rates of up to 38 Megabits per second z Able ...

Chapter 1: Connections and Setup 2 Computer Requirements For the best possible performance from your cable modem, your personal computer must meet the following minimum system requirements (note that the minimum requirements may vary by the cable company): IBM PC COMPATIBLE MACINTOSH** CPU Pentium p...

Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 3 Cable Modem Overview Front Panel The following illustration shows the front panel of the EMTA machine: The LEDs on the front panel are described in the table below (from left to right): THG540 Te...

Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 5 Rear Panel 12VDC: 12V Power connector Reboot EMTA: Reboot this device Telephony (LINE1/LINE2): RJ-11 Phone set connector ETHERNET: Ethernet 10/100BaseT RJ-45 connector USB: USB Connector CABLE: F...

Chapter 1: Connections and Setup 6 Wall Mounting The number of the screw: 2 pcs Direction for wall mounting: LED panel upward. Dimension for the screw: TBD There are 4 slots on the underside of the EMTA that can be used for wall mounting. Note: When wall mounting the unit, ensure that it is within r...

Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 7 Relationship among the Devices This illustration shows a cable company that offers Euro-DOCSIS compliant voice/data services. What the Modem Does The voice over IP cable modem is a residential vo...

Chapter 1: Connections and Setup 8 internet service work for you. Contact Your Local Cable Company You will need to contact your cable company to establish an internet account before you can use your modem. You should have the following information (which you will find on the sticker on the modem) r...

Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 9 Please verify the following with the cable company „ The cable service to your home supports Euro-DOCSIS or DOCSIS compliant two-way modem access (note on frequencies for DOCSIS usage). „ Your in...

Chapter 1: Connections and Setup 10 Connecting the Cable Modem to a Single Computer This section of the manual explains how to connect your cable modem to the USB or Ethernet port on your computer and install the necessary software. Please refer to Figure 1 to help you connect your cable modem for t...

Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 11 Important Connection Information The cable modem supports Ethernet and USB connections simultaneously. USB Connection to One Computer Note: Only use the power supply provided with this unit. Usi...

Chapter 1: Connections and Setup 12 1. Before you begin, close all open applications and dialog boxes as they may interfere with your Voice over IP Cable Modem installation. 2. Insert the CD into the CD-ROM drive of your computer. A menu of options appears. 3. Click “Install RCA Cable Modem.” If the...

Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 13 9. Connect one end of the USB cable included with your Voice over IP Cable Modem to the USB port on your computer. Connect the other end of the USB cable to the USB port on the Voice over IP Cab...

Chapter 1: Connections and Setup 14 Note: If Windows 2000 does not recognize the Voice over IP Cable Modem’s presence, your BIOS settings may not permit USB and/or Plug-and-Play devices. Please contact your computer’s customer service department. 7. Choose the “Search for a suitable driver for my de...

Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 15 9. The search should find the driver for the “Thomson USB CDC Devices”. To confirm that this is the case, click “Next” to continue and proceed to step 11. Otherwise, see step 10. Important: Do N...

Chapter 1: Connections and Setup 16 install the driver. At this point your PC needs to copy Windows 2000 specific files. If these files are not located on your hard drive, you may need to insert your Windows 2000 installation media (i.e., Windows 2000 CD-ROM), but first remove the Voice over IP Cabl...

Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 17 Choose the “Automatic search for a better driver (Recommended)” option, and click “Next.” Note: If Windows Me does not recognize the Voice over IP Cable Modem’s presence, i.e., the “Add New Hard...

Chapter 1: Connections and Setup 18 software automatically (Recommended)” option, and click “Next.” Note: If Windows XP does not recognize the Voice over IP Cable Modem’s presence, i.e., the “Welcome to the New Hardware Wizard” did not automatically appear, your BIOS settings may not permit USB and/...

Chapter 1: Connections and Setup 20 Below are important points to remember before you connect the Voice over IP Cable Modem: „ For Ethernet connections, go to page 21. „ For telephone and fax connections, go to page 23.

Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 21 Ethernet Connection to One Computer Make the connections to the modem in the following sequence: 1. Connect one end of the coaxial cable to the cable connection in the wall, and the other end to...

Chapter 1: Connections and Setup 22 Connecting More Than Two Computers to the Cable Modem If you need to connect more than two computers or if you need to connect two computers, but USB is not available, you’ll need the following additional equipment: „ Crossover-wired, or “null,” category 5 Etherne...

Chapter 1: Connections and Setup Illustrations contained in this document are for representation only. 23 Telephone or Fax Connection When properly connected, most telephony devices can be used with the cable modem just as with conventional telephone service. To make a normal telephone call, pick up...

Chapter 1: Connections and Setup 24 Activating the Cable Modem After you install the cable modem and turn it on for the first time (and each time the modem is reconnected to the power), it goes through several steps before it can be used. Each of these steps is represented by a different pattern of ...

Chapter 2: Additional Information Illustrations contained in this document are for representation only. 25 Chapter 2: Additional Information Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data and voice service may be made available wit...

Chapter 2: Additional Information 26 General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows. I can’t access the internet. z Check all of the connections to your cable modem. z Your Ethernet card or USB port may not be work...

Chapter 2: Additional Information Illustrations contained in this document are for representation only. 27 z Verify that the cable modem service is Euro-DOCSIS or DOCSIS compliant by calling your cable provider (DOCSIS will only work if the used frequencies are between 93-861MHz). I don’t hear a dia...

Chapter 2: Additional Information 28 Service Information If you purchased or leased your cable modem directly from your cable company, then warranty service for the cable modem may be provided through your cable provider or its authorized representative. For information on 1) Ordering Service, 2) Ob...

Chapter 2: Additional Information Illustrations contained in this document are for representation only. 29 Glossary 10BaseT – Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN (Local Area Network). “10” indicates speed (10 Mbps), “Base” refers to baseband technology, and...

Chapter 2: Additional Information 30 NID - Network Interface Device, the interconnection between the internal house telephone wiring and a conventional telephone service provider’s equipment. These wiring connections are normally housed in a small plastic box located on an outer wall of the house. I...