RCA IP110 - Manual - manualsarea.com

Page 2 - Interference Information; FCC RF Radiation Exposure Statement

23 Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operati...

Page 3 - Table of Contents

2 3 3 Table of Contents Getting Started 5 Packing List 5 Assembling IP110 6 Configuration and Registration 7 Basic Configuration via Web Page 7 Account Settings 8 Basic Configuration using phone keypad 9 Overview 11 LEDs 12 Icons 12 User Interface 13 User levels 15 Administrator Mode 15 Reboot 16 Cu...

Page 5 - Getting Started

4 5 5 Packing List The following components are included in your package: IP110Handset & Handset Cord AC AdapterEthernet Cable Quick Start Guide Setting up your IP110 This section introduces how to set up the phone with the components in the packing list:Connecting the Handset CordConnecting to ...

Page 6 - Connect Network and Power

67 Connect Network and Power Connect the phone to AC Power directly using the included power adapter.Note: If inline power is provided, do not install AC adapter. Make sure the Ethernet cable and switch/hub are PoE compliant. The LAN Port can also be connected to Hub/Switch/IP PBX or other internet ...

Page 7 - Configuration and Registration; service provider for more details.; Telephone Features and your VoIP Service Provider

6 7 7 Configuration and Registration Some simple configurations are needed to get your phone ready for making calls: network and account information must be correct. If you are not an administrator, please contact your internet administrator or service provider for more details. Telephone Features a...

Page 9 - word via the web user interface.; Basic Configuration using phone keypad; procedure to switch to admin mode.

8 9 9 Fill the fields and press the SAVE button.The phone will try to register to the SIP server. If all accounts registering fail, the phone will display “No Service” by default. Note: Should the IP PBX (SIP Server) require an authentication, a correct password is needed. Make sure you are using th...

Page 10 - Change phone to admin mode: Press MENU/BACK; Field; BACK

10 11 Change phone to admin mode: Press MENU/BACK [ 7. User Type. Press the RIGHT navigation key until you see “admin” on the screen. Then press the DOWN key to be prompted for the password. It is “admin” by default. Type and press OK. Network Settings: Press MENU/BACK [ 3. SETTINGS [ 2. ADVANCED [ ...

Page 11 - Overview

10 11 11 Overview 2 Lines Menu/BackHold/DNDConferenceDIR/Toggle Mute/Cancel Volume Up Volume Dow Speaker VoicemailCall TransferHeadset

Page 13 - - Using the keypad and display of the phone.; abc

12 13 13 Icon Description Input method: multi-lingual letters in lower case Input method: multi-lingual letters in upper case CALL MUTE VOICEMAIL CALL FORWARD AUTO ANSWER DND In HANDSET mode In HEADSET mode In SPEAKER mode Keypad Lock User Interface There are two ways to customize specific options o...

Page 15 - Maintenance Tasks; User levels; The phone allows three modes to configure the phone:; Administrator Mode; • The advanced settings of the phone, such as Network, Account; To change the administrator password via Phone interface:; Go to SECURITY

14 15 15 Maintenance Tasks User levels The phone allows three modes to configure the phone: - User Mode - VAR mode - Administrator Mode Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface. User Mode is not able to access the settings on the Phone int...

Page 16 - Reboot; To reboot via Web interface:; Customizing Your Phone; General Settings; Phone Status; This option allows you to review:; To check the Phone Status via phone interface:

16 17 Reboot You should reboot the phone when you are asked to, e.g. after applying specific changes to phone configuration. To reboot via Web interface: 1) Go to SYSTEM [ UPGRADE. 2) Click REBOOT button.Note: Please do not power off during reboot, or it may cause a flash memory error. Customizing Y...

Page 17 - Time and Date; or date is incorrect.; To change Time and Date via the Phone interface:; Press MENU; To set time format via the Phone interface:; Note: By default date and time setting is set to “Manual”.

16 17 17 Time and Date Time and date are displayed on the idle screen. By default the date and time of the phone are configured manually, but you can set to obtain them from a preconfig- ured SNTP server, if needed. Please contact your system administrator if the time or date is incorrect. To change...

Page 18 - Keypad Lock; To enable the lock via Phone interface:; Audio Settings; Volume; To adjust the volume in idle mode:

18 19 Keypad Lock You can lock the menu key of your phone to protect it from unauthorized use. When the menu key is locked, you can’t access the menu of the phone. To enable the lock via Phone interface: Press MENU/BACK [ 3. SETTINGS [ 2. ADVANCED, enter the password of current user type, and then p...

Page 19 - Ring Tones; There are seven unique ring tones on the IP110.; To select Ring Tone Type via Phone interface:; Codec Selection; The IP110 supports the following voice codecs:; System Administrator for more details about the codecs.; To enable/disable the codecs via web interface:; Choose ACCOUNT

18 19 19 Ring Tones There are seven unique ring tones on the IP110. To select Ring Tone Type via Phone interface: Press MENU/BACK [ 3. SETTINGS [ 1. BASIC [ OK. Scroll to 2. RING TONE, and press OK button.Use the UP and DOWN navigation keys to select your selection. A sample of each tone will be pla...

Page 20 - Contact Management; The IP110 features a 300 entry phonebook and 10 speed dial keys.; To add a contact via Phone interface:; Press DIR/TOGGLE and the OK button

20 21 Contact Management Edit/Add/Delete Contacts The IP110 features a 300 entry phonebook and 10 speed dial keys. With the phonebook you can add, edit, delete, dial, search for a contact or create groups of contacts. The phonebook also includes a Blacklist feature to block unwanted calls. To add a ...

Page 21 - IP110 will automatically begin dialing that selection.; To edit/delete a contact via Phone interface:

20 21 21 To add a Group via Phone interface: Press DIR/TOGGLE and OK button or MENU/BACK [ 6.DIRECTORY [ 1.DIRECTORY. Use the LEFT and RIGHT navigation keys to choose AddGroup, press the OK button to enter to the Add Group page.Enter the group name and choose a ring tone to be associated with this g...

Page 22 - To move a contact to the Blacklist via Phone interface:; blacklist, then press LEFT or RIGHT navigation keys to select M2B.; To move a contact from Call Log to Contacts via Phone interface:; HISTORY, or use the LEFT key shortcut; To search a contact via Phone interface:

22 23 To move a contact to the Blacklist via Phone interface: If you add a contact to the blacklist your phone will automatically reject all calls from this contact.Press DIR/TOGGLE [ 1. DIRECTORY or MENU/BACK [ 6. DIRECTORY [ 1. DIRECTORY Use the Up or DOWN navigation key to select the contact list...

Page 23 - Basic Call Functions; Outgoing calls; Call Devices; There are several ways to initiate a call:

22 23 23 Basic Call Functions Outgoing calls Call Devices You can make a phone call via the following devices:Pick up the handset, icon will be shown on the screen. Press the SPEAKER button, and this icon will be shown on the screen. Press HEADSET button if a headset is connected to the headset Port...

Page 24 - Send Key configuration; your correspondent immediately.; To set the send key via the IP phone interface:; SEND Key to enter the configuration page.; Hot Line; To set the hot line number via the IP phone interface:; HOT LINE to enter the configuration page.

24 25 Send Key configuration Admin can set a specific button (“#” or “*”) as the send key. If this feature is enabled, once you’ve dialed the desired number, you can press this send key to call your correspondent immediately. To set the send key via the IP phone interface: 1) Make sure active User T...

Page 25 - Anonymous call; To set Anonymous call via phone interface:; navigation keys to enable/disable the anonymous call function.

24 25 25 Anonymous call Anonymous call, also known as Caller ID restriction, allows a user to request the network to hide their identity when they are performing outgoing calls. The IP110 supports Permanent Caller ID restriction, meaning that while enabled all calls will request to be anonymous and ...

Page 26 - To set Anonymous call rejection using phone interface:; Anonym Call to enter the configuration; Dial Plan

26 27 To set Anonymous call rejection using phone interface: 1) Press MENU/BACK [ 2. Features [ 4. Anonym Call to enter the configuration page. 2) Press the UP or DOWN navigation keys to enter the Rejection page(if the active user type is admin or var , press MENU/BACK [ 2. FEATURES [ 6. ANONYM CALL...

Page 27 - Here is a dial plan example:; immediately after you enter the 9th digit.; Incoming calls; Answering an incoming call; phone, or press the HEADSET button to answer using the headset.; Rejecting an incoming call; Press the MUTE/CANCEL key to reject an incoming call directly.

26 27 27 Here is a dial plan example: (111T|[0-4] xxxxxxxxT) 111T This will dial 111 immediately after you entered the third digit. [0-4]xxxxxxxxT Any 9-digit number starting with 0,1,2,3 or 4 will be dialed out immediately after you enter the 9th digit. To create a Dial Plan in the web interface, u...

Page 28 - DND; To configure the DND function via Phone interface:; CALL FORWARD; The following CALL FORWARDing events can be configured:; - No Answer: Incoming calls are forwarded when the phone is not; To configure CALL FORWARD via Phone interface:

28 29 DND When DND function is enabled, the phone will display the DND icon and all incoming calls will be rejected. You can find a record of all the calls that were rejected in the incoming call record of the Call History. Pressing HOLD/DND in idle mode will activate or deactivate the DND function....

Page 29 - Auto Answer; To set Auto Answer via the IP phone interface:

28 29 29 2) There are 3 options: Always, Busy and No Answer. Select using 1, 2 or 3. 3) Enter the phone number to which calls will be forwarded. For No Answer you can also select the No Answer timeout pressing the DOWN navigation key. 4) If you prefer the server to perform this function, please ente...

Page 30 - Call log; • All calls; Accessing Call log; ) Dial the current entry by pressing the OK key, or

30 31 Call log The IP110 can store up to 100 calls in its Call log. There are 5 different lists: • All calls • Forwarded calls • Missed calls • Received calls • Dialed calls The call logs can be accessed through the web interface (Contact [ Phone Call Info). In the next paragraphs we will explain ho...

Page 31 - During an Active Call; Mute; Call Hold; Call Waiting; Handling a waiting call

30 31 31 During an Active Call Mute This function allows you to mute the microphone of your phone during a call; you cannot be heard by the other party. You can still hear all other parties while mute is enabled. To mute/resume the conversation: Press MUTE/CANCEL button during a conversation to mute...

Page 32 - Call Waiting Configuration; To configure Call Waiting via Phone interface:; Call Transfer

32 33 Call Waiting Configuration To configure Call Waiting via Phone interface: 1) Make sure active User Type is admin or var2) Press MENU/BACK [ 2. FEATURES [ 2. CALL WAITING. 3) Use the LEFT or RIGHT navigation keys to enable/disable the call waiting feature. 4) Use the navigation keys to enable/d...

Page 33 - To establish a conference via the phone interface:; Voicemail; The idle screen will indicate the new voice messages.; Voicemail settings; To configure the voicemail code via Phone interface:; ) If your user type is admin go to MENU/BACK; To configure voicemail settings using the Web interface:; ACCOUNT SETTINGS and set voicemail number.

32 33 33 3-way Conference Your IP110 can establish a three-party conference by using both lines. To establish a conference via the phone interface: 1) Once a call has been connected with the 1st caller, press the CONFERENCE button, placing 1st caller on hold. 2) Dial 2nd party number. 3) Once connec...

Page 34 - To listen to your new messages via the Phone interface:; Advanced Functions; Account Setting; Field Name; Local SIP Port

34 35 To listen to your new messages via the Phone interface: 1) Press the VOICEMAIL button directly. 2) You may be prompted to enter the password which is needed to connect to your VoIP telephony system. 3) Your voice mailbox is connected and you are able to listen to your new and old voicemails.No...

Page 35 - You can only configure these settings via Web interface:; Network Settings; Advanced Network Settings; VLAN; To configure VLAN settings via Phone interface:

34 35 35 You can only configure these settings via Web interface: 1) Go to ACCOUNT [ ACCOUNT SETTINGS. 2) Select desired account.3) Make desired selections in Advanced section.Check with your system administrator or service provider for more information. Network Settings Please refer to chapter “Con...

Page 36 - HTTPS; To configure HTTPS settings via Web interface:; Go to NETWORK; Reset to Factory; To reset to factory via phone interface:

36 37 HTTPS The IP110 supports HTTPS (Hypertext Transfer Protocol over Secure Socket Layer). Adding SSL layer under HTTP, adds a security layer to HTTP. Admins can set this transmission mode via web page. To configure HTTPS settings via Web interface: Go to NETWORK [ ADVANCED, choose Web Server opti...

Page 37 - Firmware Update and Autoprovisioning; To update the firmware manually via Web interface:; option field, then the preconfigured URL field.; Decryption; Set AES key via Web interface:

36 37 37 Firmware Update and Autoprovisioning The phone is delivered with pre-installed firmware. To update the phone’s firm-ware, please contact your system administrator. You can only update the firmware via Web interface. To update the firmware manually via Web interface: Choose SYSTEM [ UPGRADE;...

Page 38 - Set AES Key via phone interface:; System Log Export; To enable the system log capture via phone interface:; LOG SETTINGS; To export the system log via web interface:; LOG SETTINGS in the web interface; Keys configuration

38 39 Set AES Key via phone interface: Go to MENU/BACK [ 3. SETTINGS [ 2. ADVANCED [ 6. Set AES Key. Enter the Common AES and the MAC-oriented option.Press the OK button to save the changes. System Log Export To help with troubleshooting, users can export the system log and send it to the network ad...

Page 39 - Programmable keys; This function can only be set via the Web interface:; PHONE; Configuration of function keys for idle mode is:; - Line keys Configuration

38 39 39 Programmable keys The keys from 0-9 (memory keys) on the keypad are editable. Users can customize specific features for these keys according to their needs. (The keys are only avail-able when the phone is in idle mode). This function can only be set via the Web interface: PHONE [ FUNCTION k...

Page 40 - Line; To assign the key as a Line via the web interface:; Speed Dial; To assign the key as a Speed Dial via the web interface:; Conference; ‘To assign the key as Conference via the web interface:; Forward; To assign the key as Forward via the web interface:

40 41 Line The most frequent use for the line keys is assigning them one of two possible user accounts for call management. To assign the key as a Line via the web interface: Go to PHONE [ FUNCTION Keys (Line Key) Speed Dial You can configure the key as a simplified speed dial key. This key function...

Page 41 - Transfer; To assign the key as the Transfer key via the web interface:; Hold; To assign the key as Hold via the web interface:; To assign DND to a key via the web interface:; Call Return; To assign Call Return to a key via the web interface:; Pick Up; To assign Pick Up to a key via the web interface:

40 41 41 Transfer You are able to configure a key as a TRANSFER key to perform a Blind/Attended/ Semi-Attended Transfer. The main difference this key and the CALL TRANSFER hard key is in this case you can pre-configure the number to which transfer will be performed. This is very useful when there ar...

Page 42 - Call Park; To assign the key as Call Park via web interface:; Voice Mail; To assign the key to Voice Mail via the web interface:; Go to PHONE; Prefix; To assign the key as Prefix via the web interface:; Go to PHONE; Redial; To assign Redial to a key via the web interface:; Go to PHONE

42 43 Call Park Call Park is a feature that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set. Your server needs to support this feature. Please check with your service provider or IP PBX vendor for more details.The “call park” feat...

Page 43 - Trouble shooting

42 43 43 Trouble shooting I cannot register to the server Check the IP address (press OK key for status).Check your gateway.Check your DNS server.Make sure your account information is the same as you got from your service pro-vider.Check whether the SIP server is on.Check the SIP register port, the ...

Page 44 - device may crash after the update.; How to auto provision?

44 45 How to refuse incoming calls during a call? To refuse all incoming calls that may arrive when you are in a conversation you can turn off call waiting function or enable the DND mode by pressing the HOLD/DND button. How to update the firmware? Enter the webpage of your phone, go to System ->...

Page 46 - Service; Manager, Consumer Relations

46 47 Service If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is reso...

RCA IP110 - Manual

Table of Contents:

Summary

Other RCA Models