Page 2 - Please see the back of this manual for exclusions.; About this Manual; and explanations about how to make the most out of your system.
2 3 © 2011 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior written approval. Tr...
Page 3 - TABLE OF CONTENTS
4 5 1. REMOTE ACCESS 6 1.1 Connecting your DVR to a Network 6 Before you get started 6 Obtaining an IP address 7 Static IP 9 1.2 Opening Ports 10 UPnP 10 DMZ 11 Confirming that ports are opened 12 1.3 Connecting via a modem 12 PPPOE 12 1.4 Activating DNS (Domain Name Server) 13 1.5 Setting up Dynami...
Page 4 - REMOTE ACCESS; CONNECTING YOUR DVR TO A NETWORK; Section 1.6 Resolving Connection Issues; BEFORE YOU GET STARTED; You will need to have:; OBTAINING AN IP ADDRESS; Network Setup; Main; ADVANCE; NETWORK; Advanced Settings; CHAPTER 1
6 7 REMOTE ACCESS In order to access your DVR remotely, you must connect it to a router or a modem. Using a router allows you to connect to your DVR from other computers on your LAN (Local Area Network) in addition to over the Web. Directly connecting to a modem makes your DVR available for connecti...
Page 5 - STATIC IP; while you are on the same network; Router Manufacturer
8 9 PICTURE 1-4 STEP 4. Make sure that DHCP is selected in the drop down menu at the top (item “ a ”). If it is not, select it, click Apply and then Exit before restarting the DVR and returning to this window. Write down the DVR’s IP address (Item “ b ”). At this time, you should consult your Router...
Page 6 - UPNP; Open; DMZ; Accessing your router’s DMZ controls:; Section 1.1 Obtain an IP
10 11 PICTURE 1-5 1.2 OPENING PORTS If you wish to access your DVR outside of your local network, you will need to configure your router to allow data to pass through its firewall using specified ports. This is referred to as Port Forwarding and does not constitute a security risk for your network a...
Page 7 - CONFIRMING THAT PORTS ARE OPENED; I can see your service on; Your ISP is not blocking port 80; CONNECTING VIA A MODEM; PPPOE; Status; Setting up DDNS
12 13 PICTURE 1-8 CONFIRMING THAT PORTS ARE OPENED Whether you used UPnP or DMZ to open your ports, you should confirm that they have been opened without being blocked by going to www.canyouseeme.org using a computer connected to the same router as the DVR. Browser - Windows Internet Explorer Fine 1...
Page 8 - SETTING UP DYNAMIC DOMAIN NAME SERVICE; Obtain an IP Address; DDNS Settings; DDNS Setup; Apply; RESOLVING CONNECTION ISSUES; DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK; FREE; Detect Multiple
14 15 PICTURE 1-12 PICTURE 1-13 PICTURE 1-14 T Y P EM E D I A P O RTW E B P O RTI P A D D R 1 9 6 . 2 8 1 . 9 4 1 . 0 6 6A U TO 0 7 5 . 0 0 4 . 0 1 9 . 0 0 1 D H C P0 9 0 0 00 0 0 8 0 0 1 0 . 0 0 6 . 1 9 6 . 0 0 6 DEFAULT D N S D D N S S E T T I N G S U P N P O P E N C L O S E APPLY EXIT NETWORK SET...
Page 9 - If Multiple Routers are Detected; SETTING UP DMZ IN ROUTER 2
16 17 STEP 5. Click on CHECK NOW to detect how many Routers are in the network. PICTURE 1-15 PICTURE 1-16 STEP 6 . If there is only one router detected, and you are using UPnP, then you will need to turn off that setting and attempt to connect using DMZ as described in Section 1.2 Opening Ports . If...
Page 10 - ACCESSING YOUR DVR REMOTELY; ACCESSING THE DVR USING INTERNET EXPLORER; User Account Control for Windows Vista and Windows 7; REMOTE MONITORING; CHAPTER 2; Turn User Account; Windows 7; ENTER
18 19 2.1 ACCESSING YOUR DVR REMOTELY Once you have configured the network settings on the DVR to match those on your router and forwarded the ports needed by the DVR to enable remote access over the Internet, you will be ready to remotely view your cameras using a webcam program based on an ActiveX...
Page 12 - REMOTE MONITORING; LOGGING IN REMOTELY
22 23 PICTURE 2-14 STEP 13. Click the Reset button STEP 14. Click “ Yes ” when asked, “Are you sure you want to change the setting for this zone?” STEP 15. Click OK STEP 16. Click Apply STEP 17. Click OK STEP 18. Close Internet Explorer You are now ready to access the DVR using Internet Explorer. PI...
Page 13 - THE LIVE VIEW WINDOW; Function; RECORDING
24 25 THE LIVE VIEW WINDOW After logging in, the Remote Surveillance main screen will appear in your browser. PICTURE 2-17 # Item Function 1 Modes LIVE, PLAYBACK, SETUP and LOGOUT. 2 Main Screen Main display screen for live viewing and playback. 3 Time Stamp Time stamp appears on each channel. 4 Cha...
Page 14 - PTZ CONTROL; Controlling a PTZ Camera; SCREEN CAPTURES; To take a screen capture:; PLAYBACK; Playback
26 27 PTZ CONTROL You must have a PTZ camera (not included) connected to the system in order to use the PTZ controls. Controlling a PTZ Camera • Select the channel of the connected PTZ camera(s).• Click the navigation arrows to pan and tilt the camera. • Click + / - to control zoom, focus, and iris....
Page 15 - SEARCH; REMOTE BACKUP; File List
28 29 SEARCH Use the calendar and drop-down menus to search for recorded video on your system. • Click < > to change the month on the calendar. Dates with recorded video data will appear in bold.• Click the date. Recorded video files will populate the File List . • In the Channel drop-down men...
Page 16 - REMOTE SETUP; BANDWIDTH
30 31 REMOTE SETUP Use the Setup tab to configure the settings of your system from a remote location. If the Main Menu is open on the system, you will not be able to make changes to the system from the remote location. Opening Remote Setup Click SETUP at the top of the main screen. The Remote Setup ...
Page 17 - CHAPTER 3; ENABLING MOBILE SURVEILLANCE; Chapter 1; MOBILE SURVEILLANCE; CHAPTER 4
32 33 The system can send an email notification with a JPEG snapshot for triggered events on the system. Selecting Email Setup in the Alarm Setup menu will open the Email Setup menu. Your DVR will need to be connected to the Internet - either through a router or by being directly connected to a mode...
Page 18 - MOBILE SURVEILLANCE SOFTWARE; ANDROID; Red box in; Channels
34 35 4.2 MOBILE SURVEILLANCE SOFTWARE ANDROID PICTURE 4-3 PICTURE 4-4 PICTURE 4-5 PICTURE 4-6 STEP 1 . Insert the CD that comes with your DVR into your computer. STEP 2 . Plug your phone into your computer using a USB cable. STEP 3 . Open up your sync software for your phone. STEP 4 . After clickin...
Page 19 - BLACKBERRY; Installation
36 37 Settings Clicking on the gear icon will take you to the setup window. Address : The DVR’s public IP address or DDNS Port : DVR’s port server setting (100 by default) User ID : The same User Name used on the DVR Password : The same User Password used on the DVR Video Display You can switch betw...
Page 20 - IPHONE AND IPAD; Icon
38 39 Server Address : The DVR’s public IP address or DDNS Server Port : DVR’s port server setting (100 by default) User ID : The same User Name used on the DVR Password : The same User Password used on the DVR Network Type: Select network mode, WIFI or 3G STEP 6 . Remove the USB Cable and go the Do...
Page 21 - Settings; MEye; Address; . Enter the port number of your; SYMBIAN OPERATING SYSTEM; . Choose to install the program to
40 41 PICTURE 4-23 Settings STEP 1 . Click the MEye icon to launch the program. STEP 2 . Click Settings . Enter the IP address of your system or DDNS address into the Address field. STEP 3 . Enter the port number of your system (Default setting is 100). STEP 4 . Enter the same username and password ...
Page 23 - WINDOWS MOBILE; Documents; Install
44 45 WINDOWS MOBILE STEP 1 . Copy the installation program named windows mobile.cab from the included CD to the Documents folder on your mobile phone. STEP 2 . Click on the program to begin the installation. The program should be installed onto the phone rather than onto a removable memory card or ...
Page 24 - User Name; Display Mode; Q-SEE PRODUCT WARRANTY
46 47 Settings When you log in for the first time, you will need to configure your phone to connect to the DVR in the Settings menu PICTURE 4-39 PICTURE 4-40 User Name : The same you use on the DVR. Password : The same you use on the DVR. Address : The public IP or dynamic domain name of DVR. Port :...
Page 25 - QUESTIONS OR COMMENTS? CONTACT US
48 49 QUESTIONS OR COMMENTS? CONTACT US PRODUCT SUPPORT, DOWNLOADS,FIRMWARE UPDATES & MANUALS 24/7 Technical ResourcesLive Chat (M-F, 9-5 PST)www.Q-See.com/Support Digital Peripheral Solutions, Inc. 8015 E. Crystal Drive Anaheim, CA 92807
