Page 2 - Welcome; safety; Refer to the CD for Animated Set Up instructions.
Plantronics Savi User Guide Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO201 (WO1 Base and WH200/WH210 Headset) Wireless Headset System. Please refer to the separate safety instructions for important ...
Page 3 - Contents; Using Your Savi Office Wireless Headset System
Contents Plantronics Savi User Guide 1 Package Contents and Features ........................... 4 1.1 Savi Base ................................................................. 4 1.2 Savi Headset ............................................................ 5 1.3 HL10 Lifter (Optional) ...............
Page 4 - Savi WO1 Base Features; Base; Package Contents and Features
Plantronics Savi User Guide 4 Savi WO1 Base Features 1.1 Savi WO1 Base Base Telephone Interface Cable USB Cable CD includes: • Plantronics Software • Animated Setup Guide • Complete User Guide Base Power Supply Telephone Interface Cable Jack Power Jack Handset Lifter Jack 1 Package Contents and Feat...
Page 5 - Eartips; Charge Cradle
Plantronics Savi User Guide 5 1.2 Savi WH200/WH210 Headset Eartips Indicator Light Microphone Charge Cradle Headset with Pre-Installed Eartip Call Control Button Savi WH200/WH210 Headset Features Volume Down Button (also controls mute) Volume Up Button (also controls switching functions)
Page 6 - Additional HL10 Lifter Parts (If Required); Ringer Microphone
Plantronics Savi User Guide 6 1.3 HL10 Lifter (Optional) Additional HL10 Lifter Parts (If Required) HL10 Lifter Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Handset Lifter Arm Power Cord Height Switch Ringer Microphone Jack (remove cover)
Page 7 - Base Set Up; Attaching Charge Cradle to Base; Connecting Base to Desk Phone
Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the base. Push firmly on the cradle until the cradle snaps in to place. 2.2 Connecting Base to Desk Phone 1 Connect the telephone interface cable to the telephone interface cable ja...
Page 8 - Headset Set Up; Docking and Charging the Headset
Plantronics Savi User Guide 8 3 Headset Set Up 3.1 Fitting Headset The headset comes with a pre-installed eartip. To install a different eartip see the following: 1 Remove the pre-installed eartip by pushing in and turning the eartip CLOCKwise, then pull firmly. 2 Choose the size and style of eartip...
Page 9 - Checking Configuration; Configure and test Call; Making a test Call with Desk Phone
Plantronics Savi User Guide 9 4.1 Checking Configuration 1 If your desk phone has a volume control set it to mid-range. 2 On the base, ensure the Configuration Switch is set to “A” and the Desk Phone Speaking Volume and Desk Phone Listening Volume are both set to 3. NOte For most phones, these facto...
Page 10 - Installing Lifter
Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 5.2 If You Do Not Hear a Dial tone 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing...
Page 12 - PC Set Up; Installing USB Cable; Installing Plantronics Software for
Plantronics Savi User Guide 12 6 PC Set Up 6.1 Installing USB Cable 1 Connect the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to the USB port of the PC. 6.2 Making a test Call Using Microsoft Office Communicator 1 ensure Microsoft Office Communicator i...
Page 13 - Using Your Savi Office Wireless Headset System; Powering Up Headset
Plantronics Savi User Guide 13 7 Using Your Savi Office Wireless Headset System IMPORtANt It is highly recommended that you install the Plantronics software. Though your Savi Office system will operate without the software it will limit the system’s full capabilities. Powering Up Headset If the head...
Page 14 - Switching Between Desk Phone and
Plantronics Savi User Guide 14 Switching Between Desk Phone and PC Audio You can switch back and forth between desk phone and PC audio the following ways: Mixing Desk Phone and PC Audio You can mix desk phone and PC audio the following way: Base Simultaneously hold the desk phone and PC talk buttons...
Page 15 - Subscribing a Master Headset
Plantronics Savi User Guide 15 Headset Docked Headset Undocked Double press the subscription button on the base. The subscription light will flash red and green. When the subscription light becomes solid green, the headset and base are subscribed to one another. Double press the subscription button ...
Page 18 - Plantronics Software Platform; Softphone Support
Plantronics Savi User Guide 18 8 Plantronics Software Platform Softphone Support Download Plantronics software for remote call answer/end with supported softphones at plantronics.com/software. Remote call answer/end from the Savi headset is available for all softphones with no additional steps by th...
Page 19 - Plantronics Control Panel; Battery Life; Device Settings –
Plantronics Savi User Guide 19 Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Battery Life At the lower left corner of the sc...
Page 20 - Applications tab; Device Settings – Security; Device Settings – Advanced
Plantronics Savi User Guide 20 Feature Settings Default General Mute Tone Standard/Low/Off Standard Deskphone Ringtone Sound 1/Sound 2/Sound 3 Sound 1 Deskphone Volume Standard/Low/Off Standard PC Ringtone Sound 1/Sound 2/Sound 3 Sound 2 PC Volume Standard/Low/Off Standard System Tones Standard/Low/...
Page 21 - Preferences tab; About tab
Plantronics Savi User Guide 21 Feature Settings Default Media Player Action to Media Player – When a call begins – When a call ends Mute/pause/do nothing Unmute/play/do nothing Pause Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control ...
Page 22 - Help for Device Settings - Base
Plantronics Savi User Guide 22 Help for Device Settings - Base Help for Device Settings - Advanced Range* Range can be minimized to help with PC buzzing, improve user density, or restrict range of users. When Range is set to HIGH a user will have up to 300 feet of range. When Range is set to MEDIUM ...
Page 23 - troubleshooting and Common Questions
Plantronics Savi User Guide 23 9 troubleshooting and Common Questions I can’t hear a dial tone at the headset. Make sure your headset is charged.Make sure your headset is subscribed to base. See Subscribing a Master Headset on page 15. Press the call control button on your headset.Make sure the lift...
