Page 3 - Table of Contents; Introduction
EP4650/EP5550 User Manual i Table of Contents EP4650/EP5550 User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 4 - LAN Control
Table of Contents ii EP4650/EP5550 User Manual OSD Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Remote Control Receiver . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 5 - Specifications
Table of Contents EP4650/EP5550 User Manual iii Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 8 - Safety Information; If the; Slight pressure on the LCD will cause distortion of the image
Safety Information 2 EP4650/EP5550 User Manual Safety Information Before using the EP4650/EP5550, please read this manual thoroughly to help protect against damage to property, and to ensure personnel safety. • Be sure to observe the following instructions. • For your safety, be sure to observe ALL ...
Page 9 - Important Safety Instructions; Read these instructions.
Important Safety Instructions EP4650/EP5550 User Manual 3 Important Safety Instructions 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use the EP4650/EP5550 near water. 6 Clean the LCD screens with an LCD screen cleaner or LCD wipes. 7 ...
Page 10 - Recommended Usage; Burn-In Versus Temporary Image Retention; temporary; What is Temporary Image Retention?
Recommended Usage 4 EP4650/EP5550 User Manual 16 Slight pressure on the LCD will cause distortion of the image. Heavier pressure will cause permanent damage. Displays should be mounted where viewers cannot touch the screen or insert small objects in the openings that will create hazards by contactin...
Page 11 - European Union Disposal Information
European Union Disposal Information EP4650/EP5550 User Manual 5 European Union Disposal Information English ■ Disposal of old Electrical & Electronic Equipment (Applicable throughout the European Union and other European countries with separate collection programs) This symbol found on your prod...
Page 12 - Normal Usage Guidelines; Cooling Requirements; VESA Mounts, General Description; Keep in mind the following general installation guidelines:
Normal Usage Guidelines 6 EP4650/EP5550 User Manual Normal Usage Guidelines Normal use of the LCD is defined as operating in the open air to prevent heat buildup, and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the modules to ex...
Page 14 - Package Contents; to protect it during shipping.
Package Contents 8 EP4650/EP5550 User Manual Package Contents Unpacking the EP4650/EP5550 The EP4650/EP5550 is packed in a cardboard box and may be banded as part of two types of custom pallets, depending on the number of displays shipped. The EP4650/EP5550 is packed using foam to protect it during ...
Page 15 - Remove the accessory bag and packing list.
Unpacking the EP4650/EP5550 EP4650/EP5550 User Manual 9 3 Remove the accessory bag and packing list. Item Description Quantity 1 LCD panel 1 2 Carton 1 3 Foam Cushion Top 1 4 Foam Cushion Bottom 1 5 Polyurethane Bag 1 6 Accessory Bag 1 7 Carton Lock 4
Page 16 - Contents of the Accessory Kit
Contents of the Accessory Kit 10 EP4650/EP5550 User Manual Contents of the Accessory Kit Part Picture Quantity VGA Cable (D-sub) 1 USB Drive 1 Power cord 1 IR extender cable 1 OSD Remote (AAA batteries included) 1
Page 17 - Dimensions
Dimensions EP4650/EP5550 User Manual 11 Dimensions EP4560 - Front LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP
Page 19 - Standard Inputs
EP4560 - Side EP4650/EP5550 User Manual 13 EP4560 - Side Standard Inputs LQ PP LQ PP LQ PP +'6',9: 237,21 RS232C LAN DisplayPort HDMI 1 HDMI 2 DVI-D VGA PC Audio In IR Extender Audio Out Component Audio In S-Video Video Audio In
Page 23 - Before You Begin; Other Things You May Need
Installing an EP4650/EP5550 EP4650/EP5550 User Manual 17 Installing an EP4650/EP5550 This section explains how to install an EP4650/EP5550. We suggest that you read the entire section before you attempt to install the unit. Before You Begin Make sure you have all the items in these lists before you ...
Page 24 - Prepare Your Installation Location; If your installation included a lot of construction or dust, it is; highly recommended; Power Input; Signal Source Input; Source inputs are located on the rear of the display.
Prepare Your Installation Location 18 EP4650/EP5550 User Manual Prepare Your Installation Location You should have prepared the area where you will install the unit. If custom enclosures are part of the installation, they must be fully designed to accommodate the installation of the displays, as wel...
Page 25 - OSD Keypad; The OSD keypad is located on the rear of the display.
Operating the EP4560/EP5550 EP4650/EP5550 User Manual 19 Operating the EP4560/EP5550 OSD Keypad The OSD keypad is located on the rear of the display. LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP LQ PP ;0 02817,1* +2/(6)25 0(',$3/$<(5 ;09(6$02817,1*+2/(6 OSD Keypad Buttons Key Descr...
Page 26 - Remote Control Receiver
Remote Control Receiver 20 EP4650/EP5550 User Manual Remote Control Receiver The remote control receiver is located near the keypad on the rear of the display. Use the IR extender cable for operating the remote from the front of the display. Menu Right/Increase value Menu Left/Decrease value ▲ M...
Page 27 - LED Indicators; Improper ventilation may shorten the life of the display.
LED Indicators EP4650/EP5550 User Manual 21 LED Indicators The LED indicator light is located on the rear of the display near the keypad. The following table explains what the different colors and blink patterns mean. Using the Display in Portrait Mode When using the display in the portrait position...
Page 28 - Using the Remote Control
Using the Remote Control 22 EP4650/EP5550 User Manual Using the Remote Control Below is a picture of the remote control and its corresponding Hex codes. See the following page for button descriptions and Hex codes.
Page 30 - Locking/Unlocking the OSD Menus; lock; the menu, press the following keys on the remote in the; unlock; it, simply follow the
Locking/Unlocking the OSD Menus 24 EP4650/EP5550 User Manual Locking/Unlocking the OSD Menus You can lock or unlock the OSD menus by pressing a series of key commands on the remote control. To lock the menu, press the following keys on the remote in the order listed: ENTER , ENTER , EXIT , EXIT , EN...
Page 31 - Changing the Remote Control Battery; Insert the power cord into EP4650/EP5550 and into the power outlet.; Remove the battery cover
Changing the Remote Control Battery EP4650/EP5550 User Manual 25 Changing the Remote Control Battery Turning the EP4650/EP5550 On 1 Insert the power cord into EP4650/EP5550 and into the power outlet. 2 Ensure the AC switch is set to “—“. 3 Press the power button on the remote or side control panel. ...
Page 32 - Adjusting the Volume; Using the remote, press the; + to increase or decrease the; button to temporarily turn off all sound. To restore the sound,
Turning the EP4650/EP5550 Off 26 EP4650/EP5550 User Manual Turning the EP4650/EP5550 Off With the power on, press the power button on the remote or side control panel to put the LCD panel in a standby mode. To turn off power completely, turn the AC switch to “O” or disconnect the AC power cord from ...
Page 33 - Selecting the Input Source; Do one of the following:
Selecting the Input Source EP4650/EP5550 User Manual 27 Selecting the Input Source 1 Do one of the following: • Using the remote, press the desired source button ( VGA , HDMI 1 , HDMI 2 , DISPLAYPOR T , VIDEO ( COMPOSITE ), S - V ( S - VIDEO ), COMPONENT , SDI 1 OR SDI 2 . ). • Press the source butt...
Page 34 - PIP Mode; Select the main source
PIP Mode 28 EP4650/EP5550 User Manual PIP Mode The Picture-in-Picture mode displays a separate image within a smaller window in addition to the main source picture that is displayed on most of the display. 1 Select the main source : Using the remote, press the desired source button ( VGA , HDMI 1 , ...
Page 35 - To switch the main source and the subsource:
PIP Mode EP4650/EP5550 User Manual 29 5 To switch the main source and the subsource: Using the remote, press SWAP . 6 To switch audio between the main source and the subsource: Using the remote, press AUDIO . 7 For additional PIP functionality, press MENU and navigate to the DISPLAY SETTINGS menu. U...
Page 36 - Side by Side; button and then “Side by side” mode. The; PIP Screen Table
PIP Screen Table 30 EP4650/EP5550 User Manual 8 Side by Side : Press the P - POSITION button and then “Side by side” mode. The main source and the subsource will be on the screen display. PIP Screen Table The following table shows sources that can be displayed in a PIP window when sources in the mai...
Page 37 - OSD Menu Functions
OSD Menu Functions EP4650/EP5550 User Manual 31 OSD Menu Functions There are two menu modes: Graphics (DVI and VGA) and Video (HDMI and DisplayPort). Any differences are notes in the table. Main Menu Submenu Secondary Menu Description Setting Image Settings Scheme In Video mode, select the scheme ...
Page 42 - OSD Menus; Image Settings
OSD Menus 36 EP4650/EP5550 User Manual OSD Menus Image Settings Display Settings Main PIP
Page 43 - Audio Settings
Audio Settings EP4650/EP5550 User Manual 37 Audio Settings Basic Settings
Page 44 - RTC Submenus
Basic Settings 38 EP4650/EP5550 User Manual RTC Submenus User Mode Same Settings On Work Days Mode Same Settings On All Mode
Page 45 - Advanced Settings
Advanced Settings EP4650/EP5550 User Manual 39 Advanced Settings Network Settings
Page 46 - Multi-Display Control; Navigating Through the Menus
Multi-Display Control 40 EP4650/EP5550 User Manual Multi-Display Control System Status Navigating Through the Menus 1 With the power on, press MENU . The IMAGE SETTINGS menu appears. 2 Within the menu, use ▲ , ▼ , , and ENTER to navigate through the menus and adjust options. 3 Press MENU to retu...
Page 47 - Image Settings Menu; This menu is used for making common image adjustments.
Image Settings Menu EP4650/EP5550 User Manual 41 Image Settings Menu This menu is used for making common image adjustments. Scheme Press or to select one of the following: Options: User, Vivid, Cinema, Game, Sport Brightness Increases or decreases the brightness of the picture. Press or , se...
Page 49 - Display Settings Menu; PIP
Display Settings Menu EP4650/EP5550 User Manual 43 Display Settings Menu Main Display Setting Mode Aspect Ratio Changes the picture’s aspect ratioPress or to select the following options: Options: Full screen, Pillar Box, Letter Box, Native Zoom Range: 0~10 Auto Scan Range: On, Off Select Source...
Page 50 - Audio Settings Menu
Audio Settings Menu 44 EP4650/EP5550 User Manual Audio Settings Menu Aspect Ratio Options: Full screen, Pillar Box, Letter Box Side by Side Scale Submenu Options: Zoom In, Zoom Out, Main, PIP, Default and Return Auto Scan Options: On, Off Select Source Options: HDMI 1, HDMI 2, SDI 1, SDI 2, VGA, Com...
Page 51 - Basic Settings Menu
Basic Settings Menu EP4650/EP5550 User Manual 45 Basic Settings Menu This menu is used to make initial setup adjustments to the OSD (On-Screen Display) menu and other on-screen messages. Balance Adjust the balance of the left and right speakers. Press or , select the desired level, and press ENT...
Page 54 - RTC Timer Mode - User
Basic Menu/RTC (Real Time Clock) Menu 48 EP4650/EP5550 User Manual RTC Timer Mode - User Timer Mode User mode Select the power on/off timer and specify the on/off times for each day of the week. For each day of the week, you have the following options:Enable or Disable the schedule of the day Option...
Page 55 - RTC Timer Mode - Work Days
Basic Menu/RTC (Real Time Clock) Menu EP4650/EP5550 User Manual 49 RTC Timer Mode - Work Days Timer Mode Work Days mode For Monday-Friday, Saturday or Sunday, you have the following options:Enable or Disable the schedule of the work days or individual weekend days. Options : Disable, Enable For all ...
Page 56 - RTC Timer Mode - All Days
Basic Menu/RTC (Real Time Clock) Menu 50 EP4650/EP5550 User Manual RTC Timer Mode - All Days Timer Mode All Days mode Select all days of the week power on/off timer. For all days, you have the following options:Enable or Disable the schedule for all days of the week Options : Disable, Enable Power O...
Page 57 - Advanced Settings Menu
Advanced Settings Menu EP4650/EP5550 User Manual 51 Advanced Settings Menu Auto Adjustment Forces the ep46L/ep55L to reacquire and lock to the input signal. This is useful when the signal quality is marginal. Note: This feature does not continually reacquire the signal. It only does so each time you...
Page 59 - Advanced Settings - Ethernet Setup Submenu
Advanced Settings Menu EP4650/EP5550 User Manual 53 Advanced Settings - Ethernet Setup Submenu Enable Network Enable the network feature Options: No, Yes Dynamic IP Enable DHCP for dynamic IP address assignment. Options: Disable, Enable Note: When dynamic IP is enabled, the parameters received from ...
Page 60 - User ADC Calibration; When using VGA as a signal source, go to
Advanced Settings Menu 54 EP4650/EP5550 User Manual User ADC Calibration 1 When using VGA as a signal source, go to ADVANCED SETTINGS in the OSD menu, select VGA ADC SETTINGS and then select USER ADC CALIBRATION . 2 A warning message (see image below) will appear to help you ensure that the correct ...
Page 61 - The black in the right box has to be the darkest black.; Advanced Settings - Multi-Display Control Submenu
Advanced Settings Menu EP4650/EP5550 User Manual 55 c The black in the right box has to be the darkest black. 3 After the correct image is displayed, click “Yes” to begin ADC calibration. 4 During the calibration process, the following message will appear to notify you to wait for the calibration. 5...
Page 63 - System Status Menu
System Status Menu EP4650/EP5550 User Manual 57 System Status Menu This read-only menu provides information about the active sources and the latest firmware version. Matrix X Sets the number of displays used in the horizontal position Options : 1-5 Matrix Y Sets the number of displays used in the ve...
Page 64 - Default Settings; The following table shows the default settings for the LCD.
Default Settings 58 EP4650/EP5550 User Manual Default Settings The following table shows the default settings for the LCD. Item Default Power switch Off Scheme User Brightness 50 Sharpness 12 Backlight 80 Contrast 50 Color temperature 9300K Source auto detection Off OSD language English Smart light ...
Page 65 - Supported Operating Systems
LAN Control EP4650/EP5550 User Manual 59 LAN Control The EP4650/EP5550 supports extending access to the RS232 commands over a network connection using a virtual COM port ( VCOM). The VCOM driver installer is included on the USB drive that came with your display. Supported Operating Systems The utili...
Page 69 - Configuring VCOM
Configuring VCOM EP4650/EP5550 User Manual 63 Configuring VCOM Use the VCOM shortcut to launch the VCOM setup utility. The utility starts up on the Device Info page, shown below. The controls on this page allow you to find and configure each EP4650/EP5550 that you want to access via virtual COM port...
Page 71 - Function Descriptions; Search
Function Descriptions EP4650/EP5550 User Manual 65 Function Descriptions Search In the Device Info page, click the Search icon. This function searches for any devices that are connected to the same network segment (maximum of 254 devices) as your PC. Any devices found will be listed in the Device In...
Page 72 - Configure IP Address
Configure IP Address 66 EP4650/EP5550 User Manual Configure IP Address This function allows you to configure the network settings of the selected EP4650/EP5550 device. We recommend using the on-screen menus or the web interface described in the User Guide instead of this function. Note: To cancel th...
Page 73 - Adding a Virtual COM Port
Adding a Virtual COM Port EP4650/EP5550 User Manual 67 Adding a Virtual COM Port To add a virtual COM port, click the Add icon on the COM Mapping page to open the following dialog window. Select the display you want to control from the table and accept defaults, as shown. Make a note of the COM numb...
Page 74 - Removing a COM Port
Removing a COM Port 68 EP4650/EP5550 User Manual You can view details for the virtual COM port device using Device Manager, shown below. Removing a COM Port On the COM Mapping page, select the COM port you want to delete and click the REMOVE button.
Page 75 - Setting Up Email Alerts; Login; The default ID is; admin; and the default password is; system
Setting Up Email Alerts EP4650/EP5550 User Manual 69 Setting Up Email Alerts The web service allows you to configure the settings required to send email alerts. If you are not using email alerts, you do not need to use the web service and can skip this section. Login When you direct your browser to ...
Page 77 - Administrator; Authentication Configuration; Set user ID and password for login to the web service.; System IP Configuration
Administrator EP4650/EP5550 User Manual 71 Administrator Click on the word Administrator under the Planar logo to show/hide these menu items. Authentication Configuration Set user ID and password for login to the web service. System IP Configuration You can view and/or change the network settings he...
Page 78 - System Status; alerts, which help you identify the source of the alert.; Load Default Setting; Click the; button to return the network interface to default settings.; button to restart the network interface.
System Status 72 EP4650/EP5550 User Manual System Status • Kernel version - Shows the firmware version for the network interface. • MAC Address - Shows the unique address assigned to the network interface. • Nickname - Enter a device tag, up to 12 characters. This tag will appear in email alerts, wh...
Page 79 - Make sure the IP address in your browser is correct and then click; When the process is complete, you should see the login page again.; Firmware Update and Boot Loader Upgrade
Firmware Update and Boot Loader Upgrade EP4650/EP5550 User Manual 73 3 Make sure the IP address in your browser is correct and then click OK . 4 When the process is complete, you should see the login page again. Firmware Update and Boot Loader Upgrade In most cases, you will not need to update firmw...
Page 80 - TCP Mode, UDP Mode and UART
TCP Mode, UDP Mode and UART 74 EP4650/EP5550 User Manual TCP Mode, UDP Mode and UART For normal operation, you will not need to change any settings on these pages. If you do need to change information, Planar’s Technical Support Department will provide you with more information. SMTP
Page 81 - Reset Device
Reset Device EP4650/EP5550 User Manual 75 Your network administrator must provide information for the following fields: • Enable SMTP - Make sure this checkbox is checked. Port 25 is the default. • SMTP Server Address - Name or IP address of the mail server. • SMTP Login Information - If required, c...
Page 82 - Signal Compatibility
Signal Compatibility 76 EP4650/EP5550 User Manual Signal Compatibility Timing VESA VGA 640 x 480 31.469 59.94 25.175 O O - - - O O - 37.861 72.809 31.5 O O - - - O O - 37.5 75 31.5 O O - - - O O - 43.269 85.008 36 O O - - - O O - SVGA 800 x 600 35.156 56.25 36 O O - - - O O - 37.879 60.317 40 O O - ...
Page 86 - Troubleshooting
Troubleshooting 80 EP4650/EP5550 User Manual Troubleshooting Before calling service personnel, please check the following table for a possible cause of the problem you are experiencing. Please note the following: • Perform the adjustments according to "Operating the EP4560/EP5550" on page 19...
Page 87 - Go to; Downloading Additional Documentation and Firmware
Accessing Planar’s Technical Support Website EP4650/EP5550 User Manual 81 Accessing Planar’s Technical Support Website 1 Go to http://planarpartners.com 2 Once you enter your login and password, you can access downloadable utility software, new firmware and user manuals. Downloading Additional Docum...
Page 88 - Downloading Utility Software
Downloading Utility Software 82 EP4650/EP5550 User Manual Downloading Utility Software 1 Go to http://planarpartners.com . 2 Enter your login and password information. 3 Under the Service heading on the left pane, select the Software/Firmware subheading. Then select the LCD Displays tab and scroll u...
Page 89 - Index
EP4650/EP5550 User Manual i Index A accessory kit, 10adjusting volume, 26administrator in web service, 71advanced settings menu, 39, 51audio settings menu, 37, 44authentication configuration page, 71avoiding temporary image retention, 4 B basic settings menu, 37, 45batteries changing in the remote, ...
Page 90 - see temporary image retention
Index ii EP4650/EP5550 User Manual advanced settings, 39audio settings, 37basic settings, 37display settings, 36functions, 31image settings, 36network settings, 39RTC, 38system status, 38unlocking, 24 P package contents, 8PIP mode, 28 available inputs, 30 power cord, 18input, 18 product usage exempt...
