Page 4 - Table of Contents; Introduction
Planar UltraRes User Manual i Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important Safety Instructions . . . . . . . . . . . . . . . . ....
Page 5 - LCD Installation
Table of Contents ii Planar UltraRes User Manual LCD Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Installing an UltraRes Display on a Wall . . . . . . . . . . . . ....
Page 6 - Specifications
Table of Contents Planar UltraRes User Manual iii Optional Pedestal Mount - Top and Bottom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Optional Pedestal Mount - Single and Double Sided . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 9 - Important Safety Instructions
2 Planar UltraRes User Manual Important Safety Instructions 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use any of the Planar UltraRes products near water. 6 Clean the LCD screens with an LCD screen cleaner or LCD wipes. 7 Do not ins...
Page 11 - European Union Disposal Information
4 Planar UltraRes User Manual European Union Disposal Information English ■ Disposal of old Electrical & Electronic Equipment (Applicable throughout the European Union and other European countries with separate collection programs) This symbol found on your product or on its packaging, indicates...
Page 12 - Recommended Usage; Burn-In Versus Temporary Image Retention; What is Temporary Image Retention?
Recommended Usage Planar UltraRes User Manual 5 Recommended Usage In order to get the most out of your LCD modules, use the following recommended guidelines to optimize the display. Burn-In Versus Temporary Image Retention Burn-in causes the screen to retain an image essentially forever, with little...
Page 13 - Normal Use Thermal Guidelines; Cooling Requirements
Recommended Usage 6 Planar UltraRes User Manual Normal Use Thermal Guidelines Normal use of the LCD module is defined as operating in the open air to prevent heat buildup, and without direct or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the modu...
Page 14 - Basic Concept of Planar UltraRes Display
Basic Concept of Planar UltraRes Display Planar UltraRes User Manual 7 Basic Concept of Planar UltraRes Display The Planar UltraRes display uses four separate outputs that feed into the 84” display as one image. You can use any combination of HDMI, DisplayPort or DVI. There are two main modes of ope...
Page 15 - Using the Remote Control
Using the Remote Control 8 Planar UltraRes User Manual Using the Remote Control The UltraRes remote control can be used for a variety of functions, including turning the display on and off and assigning individual inputs. Turn display on/off Select single or multiple input connections Select individ...
Page 16 - Input Setup; Supported Formats for Multiple Inputs
Turning Power On/Off Planar UltraRes User Manual 9 Turning Power On/Off There are several ways to turn the power on and off: • Using the On/Off buttons on the remote control. See "Using the Remote Control" on page 8 for more information. • Using the Power On/Power Off buttons in the UltraRes...
Page 18 - Before You Begin; Other Things You May Need; Plan Your Installation
Planar UltraRes User Manual 11 Installing a Planar UltraRes Display This section explains how to install a Planar UltraRes display. We suggest that you read this entire section before you attempt to install a display. Before You Begin Make sure you have all the items in the following lists before yo...
Page 19 - Supported Graphics Cards
Supported Graphics Cards 12 Planar UltraRes User Manual Supported Graphics Cards UltraRes supports a variety of graphics cards from leading manufacturers, such as Nvdia and AMD. In general, you should be looking for graphics cards that have the following features: • Can output 3840 x 2160 at 24 Hz o...
Page 20 - Powering On/Off Planar UltraRes
Powering On/Off Planar UltraRes Displays Planar UltraRes User Manual 13 Powering On/Off Planar UltraRes Displays There are several different ways to turn on or off the Planar UltraRes Display: • Using the On/Off buttons on the remote control. See "Using the Remote Control" on page 8 for more...
Page 21 - Planar UltraRes in Standby Mode
Powering On/Off Planar UltraRes Displays 14 Planar UltraRes User Manual Planar UltraRes in Standby Mode If you are unsure about whether or not the display is on but in standby mode, look for the small Standby LED. If it is off, you will not see the LED. If it is on but in Standby mode, you will see ...
Page 24 - Unpacking and Checking Accessories; LCD Module Box
Unpacking and Checking Accessories Planar UltraRes User Manual 17 Unpacking and Checking Accessories LCD Module Box The following items are included in the LCD module box. Part Description Number Picture LCD module One per box. 1 LCD mounts (optional) If ordered, this will be inside a separate box i...
Page 26 - Accessory Kit
Unpacking and Checking Accessories Planar UltraRes User Manual 19 Accessory Kit The following items are included in the accessory kit. Part Description Number Included Picture AC power cord Power cord. 1 IR sensor Used to receive signals from the remote control. 1 Double-sided tape Used to help in m...
Page 29 - Installing an UltraRes Display on a Wall
Installing an UltraRes Display on a Wall 22 Planar UltraRes User Manual Installing an UltraRes Display on a Wall Caution: For whatever structure is used to mount the display, be sure that it is sufficiently engineered to handle the weight of the display. Also be sure to purchase the correct hardware...
Page 36 - Using the Kickstand Bracket
Installing an UltraRes Display on a Wall Planar UltraRes User Manual 29 Using the Kickstand Bracket The kickstand bracket is used for service mode, without having to remove the display from the wall. Use the following instructions to put the display in service mode. 1 Loosen the captive locking scre...
Page 37 - Connections; Connecting AC Power
Connections 30 Planar UltraRes User Manual Connections In order to get your UltraRes display up and running, you need to make three main connections: AC power to the display, the wired IR module and your sources. Connecting AC Power Using the supplied AC power cord, connect one end to a grounded out...
Page 38 - Connecting Sources
Connections Planar UltraRes User Manual 31 Connecting Sources The graphics card that you install on your main PC will determine what outputs will be plugged into the Planar UltraRes display. For example, some graphics cards have two HDMI outputs and two DisplayPort outputs. Any combination of these ...
Page 39 - Setting Up UltraRes Using Multiple Inputs; Using UltraRes Control Software
Connections 32 Planar UltraRes User Manual Setting Up UltraRes Using Multiple Inputs You will have a computer that contains four video outputs. All four outputs will then be connected to the UltraRes display. The following formats are supported for multiple inputs: • (4x) DisplayPort or HDMI/DVI 108...
Page 41 - Setting Up UltraRes Using Single Inputs
Connections 34 Planar UltraRes User Manual Setting Up UltraRes Using Single Inputs Instead of having one central device into which you can connect and define your source inputs, single source setup requires connecting from a single-headed source to the display. For example, connecting one input dire...
Page 43 - Using the UltraRes Control Software
Connections 36 Planar UltraRes User Manual Using the UltraRes Control Software On the Source tab, select the input that is connected to the UltraRes display. For example, if this UltraRes input is connected to HDMI 2, select the HDMI 2 radio button in the Input Source section on the left.
Page 45 - Next
38 Planar UltraRes User Manual 3 Click Next to continue. 4 If you want to save the UltraRes Control files to a different location, click the Browse button and save to the folder of your choice. 5 If you want to see how much space is on your hard drive, click the Disk Cost... button to review storage...
Page 47 - Close; Installing USB Drivers
Installing USB Drivers 40 Planar UltraRes User Manual 10 Once the installation is complete, click Close to close the program. Installing USB Drivers When you install the UltraRes Control software, it will automatically install the necessary USB drivers needed for communication between your computer ...
Page 49 - Connect
Installing USB Drivers 42 Planar UltraRes User Manual Using the UltraRes Control Software When you first open the UltraRes Control software, you will see a window similar to the following. Notice that until you connect the inputs to the display, the “Status” at the top of the window will show “Disco...
Page 51 - Setting Up Sources
Setting Up Sources 44 Planar UltraRes User Manual 4 If the connection is successful, the “Status” at the top of the window will show “Connected.” Note that all tabs are now accessible and can now be changed if needed. Setting Up Sources This information is covered earlier in the manual. Please see &...
Page 52 - Auto Power Off Timer; Standby Mode
Auto Power Off Timer Planar UltraRes User Manual 45 Auto Power Off Timer If you want the power to automatically turn off if there is no incoming source for a certain amount of time, use the AUTO POWER OFF TIMER slider on the Settings tab and select between 1-60 seconds. Standby Mode This mode allows...
Page 53 - Changing Backlight Intensity; Turning Local Dimming On or Off
Changing Backlight Intensity 46 Planar UltraRes User Manual Changing Backlight Intensity To change the brightness of the display, use the BACKLIGHT slider on the Display tab. If you want a brighter display, move the slider towards a higher number. If you want to conserve power and increase backlight...
Page 54 - Upgrading Firmware; Upgrade Firmware
Upgrading Firmware Planar UltraRes User Manual 47 Upgrading Firmware Upgrading software can only be done through the UltraRes Control software. Note: Firmware upgrades can only be done over a USB connection. 1 Select the File menu bar and then Upgrade Firmware .
Page 55 - Open
Upgrading Firmware 48 Planar UltraRes User Manual 2 A file called 4K.xml will be part of the release package. Navigate to this section and click Open to begin the upgrade process. Note: The upgrade can be initiated from ON or standby mode.
Page 57 - Error Codes
Error Codes 50 Planar UltraRes User Manual Error Codes To see the last 50 errors that have occurred, select the Error Log tab in the UltraRes Control software, as shown below. For a complete list of the error codes, see "Error Codes in the UltraRes Control Software" on page 85.
Page 58 - UltraRes Dimensions; Display Dimensions - Front and Side Views
Planar UltraRes User Manual 51 UltraRes Dimensions Display Dimensions - Front and Side Views
Page 59 - Display Dimensions - Rear View
Display Dimensions - Rear View 52 Planar UltraRes User Manual Display Dimensions - Rear View ;0;02817+2/(6 6(59,&(3$1(/ &$37,9(6&5(:6 6(59,&(3$1(/ /2&.6&5(: 86(3+
Page 60 - Landscape Wall Mounts - Front View
Landscape Wall Mounts - Front View Planar UltraRes User Manual 53 Landscape Wall Mounts - Front View 6(59,&(.,&.67$1' ;3$1(/+$1*(5 ',63/$<287/,1( 3$1(//2&.6&5(:6
Page 61 - Landscape Wall Mounts - Sides Views
Landscape Wall Mounts - Sides Views 54 Planar UltraRes User Manual Landscape Wall Mounts - Sides Views 0,18080 &(,/,1* :$// Installed position Service position - with kickstand supporting display
Page 62 - Portrait Wall Mounts - Front View
Portrait Wall Mounts - Front View Planar UltraRes User Manual 55 Portrait Wall Mounts - Front View ',63/$<287/,1( ;3$1(/+$1*(5 6(59,&(.,&.67$1' 3$1(//2&.6&5(:6 $&,1/(7 ,23$1(/
Page 63 - Portrait Wall Mounts - Sides Views
Portrait Wall Mounts - Sides Views 56 Planar UltraRes User Manual Portrait Wall Mounts - Sides Views 0,1,080 &(,/,1* :$// Installed position Service position - with kickstand supporting display
Page 64 - Optional Pedestal Mount - Front View
Optional Pedestal Mount - Front View Planar UltraRes User Manual 57 Optional Pedestal Mount - Front View Note: This view shows the pedestal without the display mounted on it. 7<3 ;3$1(/+$1*(5 6(59,&( .,&.67$1' ;3$1(//2&. &/,36 ',63/$<287/,1(
Page 65 - Optional Pedestal Mount - Top and Bottom Views
Optional Pedestal Mount - Top and Bottom Views 58 Planar UltraRes User Manual Optional Pedestal Mount - Top and Bottom Views ; 3('(67$/02817 +2/(6 &$%/($&&(66 View is shown as if looking from above the top of the pedestal. View is shown as if looking at the bottom of the pedestal.
Page 66 - Optional Pedestal Mount - Single and Double Sided
Optional Pedestal Mount - Single and Double Sided Planar UltraRes User Manual 59 Optional Pedestal Mount - Single and Double Sided 5($575,0 6+((76,1*/( 3('(67$/21/< 6,1*/(6,'(' 3('(67$/ 81,7 ;5(029$%/(75,0 )257,('2:1$1' &$%/($&&(66 '28%/(6,'(' 3('(67$/ 81,7 81,7 Single sided pedestal ...
Page 68 - Planar UltraRes Remote Monitoring Software; Remote Monitoring Home
Planar UltraRes Remote Monitoring Software Planar UltraRes User Manual 61 Planar UltraRes Remote Monitoring Software Planar UltraRes Remote Monitoring is software that displays information about the display via a web browser. It is used primarily for monitoring, reporting and some control (for examp...
Page 69 - Unit Status
Planar UltraRes Remote Monitoring Software 62 Planar UltraRes User Manual Unit Status The Unit Status page shows a list of the different system settings for the display, including power, signal format and which sources are connected with which inputs. It also shows all current firmware information, ...
Page 71 - Source Setup
Planar UltraRes Remote Monitoring Software 64 Planar UltraRes User Manual Source Setup The Source Setup page allows you to perform the same tasks that you can using the UltraRes Control software: select single or multiple input model, select an input source for each input in single input mode, and d...
Page 72 - Advanced Setup
Planar UltraRes Remote Monitoring Software Planar UltraRes User Manual 65 Advanced Setup The Advanced Setup page allows you to perform many of the same tasks that you can on the UltraRes Control software program, including selecting the power mode that works best for your display, which includes low...
Page 73 - Admin Setup
Planar UltraRes Remote Monitoring Software 66 Planar UltraRes User Manual Admin Setup The Admin Setup page contains four sub-pages: Network Setup, Date and Time, Access Control and Software Setup. These are described in the following pages.
Page 74 - Network Setup
Planar UltraRes Remote Monitoring Software Planar UltraRes User Manual 67 Network Setup This page allows you to configure network settings and whether or not you use DHCP. 1 In the Hostname box it now says Planar. Change this name to something more appropriate. This will be the name for this particu...
Page 76 - Date and Time; Set date and time; Set time zone
Planar UltraRes Remote Monitoring Software Planar UltraRes User Manual 69 Date and Time Use this page to change date and time information as needed. 1 Set the date and time manually in the box under the Manual Date and Time section. The date format is very exact. Fill in the current date and time us...
Page 77 - Access Control
Planar UltraRes Remote Monitoring Software 70 Planar UltraRes User Manual Access Control The Access Control page allows you to set parameters needed to access the web, the Remote Monitoring network, RS232 commands, as well as select the correct baud rate.
Page 78 - Software Setup (Upgrading Network Firmware)
Planar UltraRes Remote Monitoring Software Planar UltraRes User Manual 71 Software Setup (Upgrading Network Firmware) This page allows you to upload the latest UltraRes Remote Monitoring software. You can also reset all of your settings to the factory defaults, as well as choose the web page link th...
Page 79 - Reboot
Planar UltraRes Remote Monitoring Software 72 Planar UltraRes User Manual Monitoring software may not configure to the same network address after the system reboots. 4 When you click Reset ALL to Factory Default , you receive the Confirm Factory Reset page. Click OK, Reset to Factory Defaults and Re...
Page 80 - Connecting the RS232 Cable
RS232 Communication Planar UltraRes User Manual 73 RS232 Communication RS232 control is not necessary for operation, but is a convenient way to control displays from a computer at a distance. If your installation will not use RS232 control, skip this section. Most things you can do with the remote, ...
Page 81 - Setting Up Single Inputs
RS232 Communication 74 Planar UltraRes User Manual Setting Up Single Inputs You can set up single inputs using RS232 commands. As is typical with using RS232 commands, you can pull up a basic program such as Tera Term to send commands. Below is an small example.
Page 82 - Command Format
RS232 Commands Planar UltraRes User Manual 75 RS232 Commands The RS232 connection must use the following settings: • 19200 baud rate • 8 data bits • 1 stop bit • No parity bit • No HW (RTS/CTS) or SW (XON/XOFF) flow control Command Format Commands sent from the initiator to the follower must have th...
Page 83 - Response Format
Response Format 76 Planar UltraRes User Manual Response Format Responses sent from the follower to the initiator shall have the following format: (u;www:x=z) [CR] Where: • ‘(‘ and ‘)’ indicate the start and end of the command data. If these characters are present, the CLI processor shall assume that...
Page 84 - Command/Response Examples
Response Format Planar UltraRes User Manual 77 Command/Response Examples The following section gives examples of commands and their responses: Example: Power query when unit is powered on Command: (PWR?) [CR] Response: (0;PWR=1) [CR] Example: Set power to 0 (off) Command: (PWR=0) [CR] Response: (0;P...
Page 85 - Supported UltraRes 4K Commands
Supported UltraRes 4K Commands 78 Planar UltraRes User Manual Supported UltraRes 4K Commands The following section lists the commands that are currently support on the UltraRes display. Setting Command Code Read/Write Inc/Dec Min Value Max Value String? Password Protected? Notes Auto Power O...
Page 88 - LCD Module Specifications
Planar UltraRes User Manual 81 Specifications LCD Module Specifications Specification UltraRes Display Dimensions in/lbs mm/kg Width 75.5” 1918.7mm Height 43.7” 1110.7mm Diagonal overall 87.28” 2217mm Depth - without mount 3.05” 77.5mm Depth - with mount 3.17” 80.5mm Weight LCD only 180lbs 82kg Land...
Page 89 - Environmental Specifications
82 Planar UltraRes User Manual Color gamut 72% NTSC100% REC709 Red (x,y)Green (x,y)Blue (x,y)White (x,y) 0.645, 0.3350.300, 0.6200.150, 0.0600.279, 0.292 Native color temperature 10,000K Number of colors 16.7M Native resolution 3840 x 2160 LCD Optical Specifications (Continued) Specification Maximum...
Page 90 - Signal Compatibility; Compatible Video Sources; Multiple Input Compatibility
Signal Compatibility Planar UltraRes User Manual 83 Signal Compatibility The UltraRes display supports the following video modes. Compatible Video Sources Signal Type Resolution Frame Rate (Hz) Line Rate (kHz) Pixel Rate (MHz) PC 960 x 2160 60 135.000 148.500 HDTV 1080p 24 27.000 74.250 1080p 25 28....
Page 92 - Error Codes in the UltraRes Control Software
Error Codes in the UltraRes Control Software Planar UltraRes User Manual 85 Troubleshooting During Installation This section includes troubleshooting information about different issues you may encounter during the installation process or after your display has been running for some time. If you are ...
Page 94 - Symptoms, Possible Causes and Solutions; Possible Cause; Solution
Symptoms, Possible Causes and Solutions Planar UltraRes User Manual 87 Symptoms, Possible Causes and Solutions Below are different symptoms that you might encounter as you install your UltraRes display. First look at the different symptoms to see if you can find your issue. And then look at the poss...
Page 96 - Downloading Additional Documentation and Firmware; Downloading Utility Software
Planar UltraRes User Manual 89 Accessing Planar’s Technical Support Website 1 Go to www.planarpartners.com 2 Once you enter your login and password, you can access downloadable utility software, new firmware, user manuals, and service manuals. Downloading Additional Documentation and Firmware Some o...
Page 98 - Regulatory Information
Planar UltraRes User Manual 91 Regulatory Information Manufacturer's Name: Planar Systems, Inc. Manufacturer's Address: 1195 NW Compton Drive Beaverton, OR 97006 Declares that the products Model Numbers: Planar UR8450-3D, UR8450-LX, UR8450-MX Conforms with the provisions of: Council Directive 2004/1...
Page 100 - Index
Planar UltraRes User Manual i Index A AC power connecting, 30 access control in Remote Monitoring, 70 accessories accessory kit contents, 19checking, 17checking and unpacking, 17electronics box contents, 17LCD module box contents, 17 admin setup in Remote Monitoring, 66 ambient operating temperature...
