Page 2 - Contents; Getting to know your ComPilot II
3 2 Contents 1. Welcome 5 2. Getting to know your ComPilot II 6 2.1 Legend 7 3. Getting started 8 3.1 Setting up the power supply 8 3.2 Charging the battery 10 3.3 Switching On / Off 11 3.4 How to wear 11 3.5 Sound demonstration 12 4. Phone calls 14 4.1 How it works 15 4.2 Initial pairing to a phone...
Page 4 - H I; Getting to know your ComPilot; Buttons
H I F E B A J L K M C D G 6 7 The intended use of ComPilot II is to wirelessly connect different Bluetooth® devices to your hearing aids. For example, cell phones, MP3 players etc. You can also connect other audio devices directly via a plug. E.g. computers, Roger and FM receivers. ComPilot II can a...
Page 6 - Charging the battery
Off On 10 11 3.2 Charging the battery • Plug the larger end of the charging cable into the universal power supply. Plug the smaller end into the mini-USB port on ComPilot II. • Plug the power supply into a power outlet. The power indicator is red during charging and will turn green when charging is ...
Page 7 - Sound demonstration
power audio 12 13 • Put the ComPilot II neckloop around your neck. • Insert both plugs firmly. 3.5 Sound demonstration Wear your hearing aids and ComPilot II correctly and switch them on (see chapter 3.4). Press and hold the main button while switching on the device. Release the main button. The aud...
Page 8 - Initial pairing to a phone
power audio 14 15 14 4.1 How it works ComPilot II acts as an interface between the phone and your hearing aids. During a call you will hear the caller’s voice directly in your hearing aids. ComPilot II picks up your voice through its own microphones. Speak into ComPilot II – not into the phone – whe...
Page 9 - Connecting to the phone
16 17 • Start the pairing process on the phone within 1 minute according to the phone user guide. • Your phone shows a list of found Bluetooth devices. Select “Phonak ComPilot II” from this list and enter the code “0000” if prompted. • ComPilot II requires access to your phone book. When prompted ac...
Page 10 - Press the main button to accept; hold; An incoming call from a second paired phone will
Call 18 19 4.4 Making a call Enter the phone number using the phone keypad and press the dialing button. You will hear the dialing tone through your hearing aid. Speak into ComPilot II – not into the phone – when the call is in progress. 4.5 Accepting a call When a call is received on your cell phon...
Page 12 - Dial preferred number:
22 23 • In very noisy environments, you can move ComPilot II closer to your mouth. • Avoid covering the microphone openings on the side with your fingers or clothes. 4.8 Additional features The following features can be set by your hearing care professional. Your phone must support these features. P...
Page 13 - the main button. The call will now resume; Using the external phone microphone; Use only the recommended external microphone; Using the protective silicon skin
24 25 is no audio transfer and the hearing aids switch to the previously active hearing program. 5. Transfer call: This allows you to forward a phone call to another telephone. Your hearing aids will switch back to the last hearing program. To transfer the call back to ComPilot II, press and hold th...
Page 14 - The protective skin does not guarantee complete; Streaming audio via a cable; Press the main button to stop and restart streaming.
AUDIO 26 27 • Plug the neckloop through the neckloop sockets into ComPilot II. The protective skin does not guarantee complete resistance against water, moisture or sweat. 5. Streaming audio Before streaming, wear your hearing aids and ComPilot II correctly and switch them on (see 3.4). 5.1 Streamin...
Page 15 - Streaming audio via Bluetooth
power audio 28 29 5.2 Streaming audio via Bluetooth Streaming audio via cell phone You can stream music wirelessly from your cell phone:• Make sure ComPilot II is connected to your phone as described in chapter 4.3. • Use your phone music player to play music. Streaming audio via other devices To us...
Page 16 - Streaming audio from TV or HiFi; II; Changing the volume
30 31 5.3 Streaming audio from TV or HiFi It is recommended to use the dedicated and optimized Phonak TVLink II basestation for watching TV or listening to music through it. It offers the following benefits:• Wireless transmission up to 30 meters (90 ft.). • Analog and digital inputs (optical, coaxi...
Page 19 - Main button functionality; Locking the buttons; More detailed information
36 37 8.1 Main button functionality The main button has multiple functions:1. Phone: It accepts and ends a phone call. 2. Stream: It pauses and resumes the streaming from an audio device. 3. Remote control: It changes the hearing aid programs (ComPilot II must be configured as a remote control by yo...
Page 21 - Understanding the indicator lights
audio power 40 41 8.5 Understanding the indicator lights Bluetooth pairing Rapid blink blue 1 Bluetooth device Short blink blue connected 2 Bluetooth devices Double-blink blue connected Phone or music streaming Solid blue via Bluetooth Plug or Europlug streaming Solid orange Demo sound playing Solid...
Page 24 - I hear intermittency during an audio transfer via ComPilot; The caller can hear me but I cannot hear the caller.
46 47 For any problems not listed in this user guide, please contactyour hearing care professional. Causes During Bluetooth pairing my other device is prompting me for a code, what do I have to enter? • The pairing code is required for the initial coupling of ComPilot II with your Blue-tooth device ...
Page 25 - I hear my phone’s key-press tones in my hearing aids.; Every time I switch on my phone, the music player starts.
48 49 ComPilot II is no longer recognized by the phone or other Bluetooth device to which it was previously paired. • 2 minutes after not finding a device, ComPilot II will stop seeking devices to save power. • The devices are too far away from each other. • ComPilot II can be paired to a maximum of...
Page 26 - During a phone call the other party has difficulty hearing me.
50 51 Causes • ComPilot II is not paired to the phone. • The distance is too great between ComPilot II and the phone. The phone is ringing, the Audio indicator is solid blue but there is no ringing signal through the hearing aids. • ComPilot II is out of range of the hearing aids. • Phone is set to ...
Page 27 - ComPilot II; I have interruptions while my audio streaming is active.
52 53 Causes • The surrounding noise may be too loud. ComPilot II is unresponsive or there are no light indicators when switching on. • ComPilot II may be completely discharged. • It may indicate a software problem. The operating time of your ComPilot II is reduced substantially. • The battery typic...
Page 28 - Service and Warranty; International warranty
54 55 Causes I cannot hear the call in my hearing aids when using my cordless phone with ComPilot II. • Some older phones cannot automatically stream audio to ComPilot II. Nothing happens when I press a button on the ComPilot II. Only the indicator light tripple flash red. • The ComPilot II is in lo...
Page 29 - Warranty limitation; Compliance information
56 57 10.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals, immersion in water or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any servic...
Page 31 - Intended use
60 61 For any information regarding the repair service of the hearing aid accessories please contact the hearing care professional. Intended use The intended use of ComPilot II is to wirelessly connectdifferent Bluetooth® devices to your hearing aids. For example, cell phones, MP3 players etc. You c...
Page 33 - The device is a medical device.
64 65 12. Information and explanation of symbols With the CE symbol, Phonak AG confirms that this product - including accessories - meets the require-ments of the Medical Device Regu-lation 2017/745 as well as the Radio Equipment Directive 2014/53/EU. The numbers after the CE symbol correst-pond to ...
Page 34 - Information and explanation of symbols; he Bluetooth® word mark and logos
66 67 Keep dry. Humidity transportation and storage: <90% (non condensing). Humidity operation: <95% (non condensing). Atmospheric pressure, transportation, storage and operation: 500 hPA to 1060 hPA. 12. Information and explanation of symbols Temperature transport and storage: –20° to +60° Ce...
Page 35 - Hazard warnings; Important safety information
69 68 The following pages contain important safety information. Hazard warnings Keep this device out of reach of children aged under 3 years and mentally challenged people or pets. The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, ...
Page 37 - Information on product safety
72 73 Information on product safety Protect the device from excessive moisture (bathing, swimming), heat (radiator, car dashboard) or direct skin contact when sweating (workout, fitness, sport). Do not drop the device. Dropping onto a hard surface can damage your device. Special medical or dental ex...
Page 38 - Other important information; High-powered electronic equipment, larger electronic; Care and maintenance; Cleaning of the device; Notes
74 Other important information High-powered electronic equipment, larger electronic installations and metallic structures may impair and significantly reduce the operating range. If the hearing aids do not respond to the device because of an unusual field disturbance, move away from the disturbing f...
