Page 2 - Your hearing aid and charger details; Hearing aid models
2 3 Your hearing aid and charger details Hearing aid models Earpieces c Audéo L-R (L90/L70/L50/L30) c Dome c Audéo L-RT (L90/L70/L50/L30) c SlimTip c Audéo L-R Trial c cShell c Audéo L-RT Trial Charging accessories c Phonak Charger Ease incl. USB cable (< 3 m) If no box is checked and you do not ...
Page 3 - Contents; Your hearing aid and charger
5 Your hearing aids and chargers have been developed by Phonak – a world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed with your well-being in mind. We thank you for making such a great choice and...
Page 4 - Further information; the FDA regulations; Red marking for
6 7 Further information 18. Listening in public places (Optional) 19. Operating, transport and storage conditions 20. Care and maintenance 21. Exchanging the earwax protection22. Service and warranty23. Compliance information 24. Information and description of symbols 25. Troubleshooting 26. Importa...
Page 5 - Tap Control (only available for models L90 and L70); Parts of the hearing aid and charger; • comparing your earpieces, hearing aid and charger with; Possible earpieces
8 9 The button has several functions, the primary function is as an on/off switch. Together with your hearing care professional, you can decide if it also allows for volume control and/or program change. This is indicated in your individual instructions. Phone calls: If paired with a Bluetooth® enab...
Page 6 - Phonak Charger Ease; External power supply
10 11 Cavity for earpieces Hearing aid charging slots with left/right indicators Phonak Charger Ease Charger Case lid USB-C connection to external power supply Power supply* External power supply USB cable (< 3 m) * The power plug is not provided with this product.
Page 7 - Preparing the charger; Connecting the power supply; Charging the hearing aid
12 13 3. Preparing the charger a) Plug the larger end of the charging cable into the power supply. b) Plug the smaller end into the USB port on the charger. c) Plug the power supply into a power outlet. d) The indicator light around the USB port The Phonak Charger Ease may be used with an external p...
Page 8 - Using the Phonak Charger Ease; Please refer to chapter 3 for how to set up the charger.; Charging times
14 15 4.1 Using the Phonak Charger Ease Please refer to chapter 3 for how to set up the charger. 1. Insert the hearing aid into the charging slots and the earpieces in the large cavity. Make sure the left and right hearing aid markings match the left (blue), right (red) indicators next to the chargi...
Page 9 - Left and right hearing aid markings
16 17 3. Remove the hearing aids from the charging slots by simply lifting them out of the charger. The hearing aid can be set to switch on automatically when removed from the charger. The indicator light starts blinking. The solid green light indicates the hearing aid is ready for use.If you unplug...
Page 11 - When you switch on the hearing aid you might hear
20 21 8. Multi-function button The button has several functions, the primary function is as an on/off switch. Together with your hearing care professional, you can decide if it also allows for volume control and/or program change. This is indicated in your individual “Hearing aid instructions”. Plea...
Page 12 - Connectivity overview
22 23 Tap Control is only available for models L90 and L70. If paired with a Bluetooth® enabled device, multiple functions can be accessed using Tap Control e.g. accept/end phone call, pause/resume streaming, start/stop voice assistant. This is indicated in your individual “Hearing aid instructions”...
Page 15 - Accepting a call
28 29 13.2 Accepting a call When receiving a call, in-coming call notification will be heard in the hearing aids (e.g. ring tone or voice notification). The call can be accepted by taping the top of your ear twice (only available for models L90 and L70), a short press on the upper or lower part of t...
Page 17 - Exit flight mode
32 33 1. If the hearing aid is turned off, proceed to Step 2.If the hearing aid is on, turn it off by pressing and holding the lower part of the button for 3 seconds, until the indicator light turns solid red for 3 seconds, signifying that the hearing aid is switching off. 2. Press and hold the lowe...
Page 18 - Install myPhonak, app please scan the code
34 35 15. Rebooting your hearing aid Use this technique if your hearing aid is in an error state. This will not remove or delete any program or settings. 1. Press the lower part of the multi-function button for at least 15 seconds. It does not matter if the hearing aid is switched on or off before y...
Page 19 - Experience the hearing performance of RogerTM; or scan the QR code; Listening in public places; How to use your telecoil function
36 37 17. Roger™ overview Experience the hearing performance of Roger™ Roger™ is designed to improve hearing in situations with background noise or distance to the speaker. The microphone picks up the voice of the speaker and wirelessly transmits it directly to Roger receivers* in your hearing aids....
Page 20 - conditions; Audéo L R/RT and Charger
38 39 19. Operating, transport and storage conditions The product is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guides. Please ensure to use, charge, transport and store the hearing aids and the charger according to the ...
Page 21 - Care and maintenance; Expected Service Life:; is cleaned and dried.
40 41 20. Care and maintenance Expected Service Life: The hearing aids and the compatible charger have the expected service life of five years. The devices are expected to remain safe for use for this duration. Commercial service period: Routine and diligent care of your hearing aids and charger wil...
Page 22 - Daily; Inspect the earpiece for earwax and moisture; Weekly; Clean the earpiece with a soft, damp cloth or; Exchanging the earwax protection; Removing the earpiece from the speaker
42 43 Daily Hearing aid: Inspect the earpiece for earwax and moisture deposit and clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse with water. If you need to clean your hearing ...
Page 24 - Attaching the earpiece to the speaker
46 47 3. To insert a new earwax protector carefully insert the speaker into the opening where the new earwax protector is visible (opposite the bin icon) until it clicks. Lift the speaker away from the disk, the new earwax protector is now positioned inside the speaker. 1. Hold the speaker in one ha...
Page 28 - Service and warranty; Local warranty
54 55 22. Service and warranty Local warranty Please ask the hearing care professional where you purchased your hearing aids and charger about the terms of the local warranty. International warranty Sonova AG offers a one year limited international warranty, valid from the date of purchase. This lim...
Page 29 - Declaration of Conformity for the hearing aid; Compliance information; The wireless models listed on page 2 are certified under:
56 57 Europe: Declaration of Conformity for the hearing aid Hereby Sonova AG declares that this product meets the requirements of the Medical Device Regulation (EU) 2017/745 as well as the Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be obtained from th...
Page 31 - Compliance with emission and immunity standards; Emission standards
60 61 Radio information of your wireless hearing aid Antenna type Resonant loop antenna Operation frequency 2.4 GHz – 2.48 GHz Modulation GFSK, Pi/4 DPSK, GMSK Radiated power < 2.5 mW Bluetooth® Range ~1 m Bluetooth 4.2 Dual-Mode Profiles supported HFP (Hands-free profile), A2DP Emissions Test Co...
Page 34 - Indicates that the device is a medical device.
66 67 The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Other trademarks and trade names are those of their respective owners. Japanese mark for certified radio equipment. Indicates the manufacturer’s se...
Page 35 - During transportation keep dry.; Symbols applicable to the European power supply only; Power supply with double isolation.
68 69 Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during transportation and storage: 0% to 70%, if not in use. See instruction in chapter 25.2 regarding drying the hearing aid after use. Atmospheric pressure during operation transportation ...
Page 39 - Important safety information; Intended use; This device is intended for patients with
76 77 26. Important safety information Please read the relevant safety information and limitations-of-use information on the following pages before using your hearing aid. Intended use The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing. T...
Page 44 - • Keep the wireless hearing aid and the charging device at least
86 87 Hearing programs in the directional microphone mode reduce background noises. Please be aware that warning signals or noises coming from behind, e. g. cars, are partially or entirely suppressed. This hearing aid is not for children below 36 months. The usage of this device by children and indi...
Page 46 - Do not touch the contacts of the charger when powered.
90 91 Patients implanted with magnetic externally programmable CSF shunt valves may have a risk of experiencing an unintended change in their valve setting when exposed to strong magnetic fields. The receiver (loudspeaker) of hearing aids, the Lyric SoundLync, the Lyric programming wand and the Mini...
Page 47 - Information on product safety
92 93 Protect your hearing aid and charging accessories from heat and sunlight (never leave near a window or in the car). Never use a microwave or other heating devices to dry your hearing aid or charging accessories (due to risk of fire or explosion). Ask your hearing care professional about suitab...
Page 49 - with the FDA regulations; Important information: Cell phones; the performance of individual hearing aids may; Important information in case of battery ingestion
96 97 27. For the US market only, complies with the FDA regulations Important information: Cell phones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compati...
Page 50 - Important notice for prospective noise generator users
98 99 Important notice for prospective noise generator users The Tinnitus Balance noise generator is a broadband sound Generator which may have been enabled in your hearing aid. It provides a means of sound enrichment that can be used as part of a personalized tinnitus management program to provide ...