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Page 3 - Contents; Care and Maintenance - 4
Paxar Systems Group Paxar 9840CL Printer Contents •• i Contents Getting Started - 1 1 Audience.............................................................................................................................. 2Unpacking the Printer............................................................
Page 4 - Contacting Paxar
ii •• Contents Paxar Systems Group Paxar 9840CL Printer Error Messages................................................................................................................... 42 Data Errors ......................................................................................................
Page 5 - This chapter includes information about
Paxar Systems Group Paxar 9840CL Printer Getting Started - 1 •• 1 Getting Started - 1 The Paxar 9840CL Care Label printer lets you print text, graphics, and bar codes onthermal transfer (ribbon) fabric labels. This chapter includes information about ♦ unpacking the printer. ♦ connecting the power co...
Page 6 - Audience; To connect the power cable:
2 •• Getting Started - 1 Paxar Systems Group Paxar 9840CL Printer Audience The Operator's Handbook is for the person who prints and applies labels. Unpacking the Printer After you unpack the printer, you should have: a 9840CL printer, power cord,communication cable and a ribbon take-up core (may alr...
Page 7 - Establishing Communications; Before the printer can accept print jobs from the host, you must:; Connecting the Communication Cable; Serial Communication; Default Serial Port Communication Values
Paxar Systems Group Paxar 9840CL Printer Getting Started - 1 •• 3 Establishing Communications Before the printer can accept print jobs from the host, you must: ♦ Connect the communication cable to the printer and to the host. ♦ Set the communication values on the printer to match those at the host. ...
Page 8 - Default Printer Settings; Printer Status Lights; The printer shows a steady green light when it is on.
4 •• Getting Started - 1 Paxar Systems Group Paxar 9840CL Printer To change the printer's communication values, ask your System Administrator or see"Setting DIP Switches" to change the DIP switch settings. Default Printer Settings These defaults can be changed using Paxar's PCMate software. ...
Page 9 - Button Functions; If there is no error, the display will be blank.
Paxar Systems Group Paxar 9840CL Printer Getting Started - 1 •• 5 a blinking amber light when it's ready to print a label inthe On-Demand mode. See Chapter 3, "Printing" formore information. Button Functions Feed: Prints a label in the On-Demand mode.Feeds a blanklabel if there is no print j...
Page 10 - Setting Dip Switches
6 •• Getting Started - 1 Paxar Systems Group Paxar 9840CL Printer Setting Dip Switches To change the DIP switch settings,move the switches to the desiredposition and then turn on theprinter. If you select SoftwareControlled, the parameters inPacket F will override thecommunication settings. Software...
Page 11 - DIP Switches
Paxar Systems Group Paxar 9840CL Printer Getting Started - 1 •• 7 DIP Switches Upper DIP Switches 1 2 3 4 5 6 7 8 Baud Rate 38400192009600480024001200Software Control ON ON OFF ON OFF ON ON OFF OFF OFF ON ON OFF ON OFF OFF OFF ON OFF OFF OFF Data Bits 7 Data Bits8 Data Bits ON OFF Stop Bits 2 Stop B...
Page 13 - Make sure you use only approved Paxar supplies.; CAUTION; The width of the ribbon must be greater than the supply
Paxar Systems Group Paxar 9840CL Printer Loading Supplies - 2 •• 9 Loading Supplies - 2 This chapter describes how to load a roll of supply and a ribbon roll. You can use Paxar's 9830CL fabric label kits containing perforated fabric labels andribbon. If you switch from black mark to continuous suppl...
Page 14 - Loading Labels; Make sure the printer is configured for the correct supply type.
10 •• Loading Supplies - 2 Paxar Systems Group Paxar 9840CL Printer Loading Labels Make sure the printer is configured for the correct supply type. To load a roll of labels: 1. Open the cover. 2. Unlock the printhead by turning the retaining latch.
Page 15 - Make sure you use only approved Paxar supplies. See; Do not pick up the printer; supply roll turns freely.
Paxar Systems Group Paxar 9840CL Printer Loading Supplies - 2 •• 11 3. Lift printhead assembly using the printhead tab until the assembly locks into place. CAUTION Make sure you use only approved Paxar supplies. See Appendix A, "Specifications and Accessories" for a list of Paxar supplies or...
Page 16 - Push down on the supply lever to unlock the supply guides.; Make sure the supply is straight in the supply path and
12 •• Loading Supplies - 2 Paxar Systems Group Paxar 9840CL Printer 6. Push down on the supply lever to unlock the supply guides. 7. Lay the label strip across the supply guide. Lift the auxilliary pollers slightly and thread the supply under the rollers until it appears in the knife opening. CAUTIO...
Page 17 - lock the supply guides into place.
Paxar Systems Group Paxar 9840CL Printer Loading Supplies - 2 •• 13 9. Adjust the supply guides so they touch the supply. Push up on the supply lever to lock the supply guides into place. 10. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 11. Close the...
Page 18 - Press Feed to position the supply under the printhead.
14 •• Loading Supplies - 2 Paxar Systems Group Paxar 9840CL Printer 12. Close the cover. 13. Press Feed to position the supply under the printhead. You may need to adjust the wide/narrow knobs depending on the width of yoursupply. See Chapter 4, "Care and Maintenance" for more information. I...
Page 19 - Loading Ribbon; Unlock the printhead by turning the retaining latch.
Paxar Systems Group Paxar 9840CL Printer Loading Supplies - 2 •• 15 Loading Ribbon To load ribbon: 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3. Lift printhead assembly using the printhead tab until the assembly locks into place. CAUTION Make sure you use only approve...
Page 20 - Since some supplies are more abrasive to printheads than
16 •• Loading Supplies - 2 Paxar Systems Group Paxar 9840CL Printer 4. Push the deflector tab down. 5. Slide the extra ribbon core on the take-up reel as far as it will go with the writing on the end of the core facing out. Use your empty ribbon core as the take-up core. Thetake-up core only fits on...
Page 21 - Do not tape the ribbon to the take-up reel
Paxar Systems Group Paxar 9840CL Printer Loading Supplies - 2 •• 17 7. Slide the ribbon onto the back reel as far as it will go with the writing on the end of the core facing out. The ribbon roll only fits on the reel one way. Carefully unwind afew inches of ribbon from the bottom of the roll. 8. Ca...
Page 22 - Align the ribbon with the printhead and supply.; Make sure the ribbon is straight and centered throughout
18 •• Loading Supplies - 2 Paxar Systems Group Paxar 9840CL Printer 10. Align the ribbon with the printhead and supply. CAUTION Make sure the ribbon is straight and centered throughout the path. 11. Rotate the take-up core until the leader is past the printhead. 12. Remove any slack in the ribbon by...
Page 23 - Adjusting the Wide/Narrow Knobs; You must adjust both of the knobs to
Paxar Systems Group Paxar 9840CL Printer Loading Supplies - 2 •• 19 14. Close the printhead by pressing down on the thumb well until you hear it click into place. Close the cover. Adjusting the Wide/Narrow Knobs You may need to adjust the two wide/narrow knobs according to the width of yoursupply. F...
Page 24 - The adjustment is shown in the wide position.
20 •• Loading Supplies - 2 Paxar Systems Group Paxar 9840CL Printer For narrow supplies, turn the wide/narrow knobs counter-clockwise with a screwdriveruntil it pops back up. The adjustment is shown in the wide position.
Page 25 - This chapter explains how to; Printing; information about downloading packets.; Printing an Error Label
Paxar Systems Group Paxar 9840CL Printer Printing - 3 •• 21 Printing - 3 ♦ This chapter explains how to ♦ use on-demand mode printing. ♦ print an error label. ♦ adjust the print positions. ♦ print care symbols and special characters, such as the Euro-Dollar symbol. Printing The host sends online pac...
Page 26 - Feed; Regardless of the software package you are using to; Preventing Jams; To prevent jams
22 •• Printing - 3 Paxar Systems Group Paxar 9840CL Printer If the printer displays a data error (errors 0 -499), press Feed to print an error label andcontinue printing. See your SystemAdministrator about the error label. Non-Printing Zone A non-print zone is required for text (light copy) and bar ...
Page 27 - design formats using the appropriate non-print zones.; Printing Serial Bar Codes; When you select the position to change, the current setting
Paxar Systems Group Paxar 9840CL Printer Printing - 3 •• 23 ♦ design formats using the appropriate non-print zones. ♦ do not leave the printhead closed (in the locked position) longer than 30 minutes without printing. Open (unlock) the printhead before a break period, at the end ofeach shift, and at...
Page 28 - Supply Position; Adjusting the cut angle
24 •• Printing - 3 Paxar Systems Group Paxar 9840CL Printer Press Clear to increase the current position by one dot or press Clear for twoseconds to increase the value by 10 dots. If the position has a negative value, the supplies light is on. After you adjust the position (and release the buttons),...
Page 29 - Using the Knife; for two seconds marks the tag under the printhead to be cut when it
Paxar Systems Group Paxar 9840CL Printer Printing - 3 •• 25 Using the Knife The installed knife is two and a half (2-1/2) inches away from the printhead. Pressingand holding Feed for two seconds marks the tag under the printhead to be cut when it reaches the knife. Depending on the length of your su...
Page 30 - Font Samples
26 •• Printing - 3 Paxar Systems Group Paxar 9840CL Printer Font Samples The following table shows the characters available with Ginetex Font 70 and Font 71.Font 70 can fit five (5) symbols in 22mm (0.88 inches).`
Page 33 - Clearing Supply Jams; Open the cover and printhead assembly.; Clearing a Knife Jam; Turn on the printer. Send a test batch of tags to the printer.
Paxar Systems Group Paxar 9840CL Printer Care and Maintenance - 4 •• 29 Clearing Supply Jams When you are printing and a jam occurs, the Supplies light on the printer's front panelblinks. To clear the jam: 1. Turn off the printer. 2. Open the cover and printhead assembly. 3. If necessary, remove the...
Page 34 - Cleaning
30 •• Care and Maintenance - 4 Paxar Systems Group Paxar 9840CL Printer Cleaning The rate and frequency at which you print determines how often you must clean theprinter. You may need to clean the printhead and platen roller: ♦ if there is any lint or debris build up in the supply path ♦ whenever yo...
Page 35 - Let the printer dry and reload your supplies.
Paxar Systems Group Paxar 9840CL Printer Care and Maintenance - 4 •• 31 5. Moisten another cotton swab with isopropyl alcohol. Rub the cotton swab across the printhead and remove any build-up. 6. Rub the cotton swab across the supply sensor and remove any build-up. 7. Clean the build-up in the suppl...
Page 36 - Close the cover and printhead assembly.; Replacing the Printhead; To replace the printhead:
32 •• Care and Maintenance - 4 Paxar Systems Group Paxar 9840CL Printer 9. Close the exit cover by pushing firmly on it as shown. Both latches will click into place. 10. Close the cover and printhead assembly. 11. Turn on the printer. 12. Press Feed to position the supply under the printhead. Replac...
Page 37 - Unlock the printhead by turning the retaining latch.
Paxar Systems Group Paxar 9840CL Printer Care and Maintenance - 4 •• 33 3. Unlock the printhead by turning the retaining latch. 4. Press forward and down on the two latches on top of the printhead assembly as shown. The printhead will drop down. 5. Lift the printhead assembly using the printhead tab...
Page 38 - Carefully unplug the cable from the printhead as shown.; The printhead is sensitive to static electricity, which can
34 •• Care and Maintenance - 4 Paxar Systems Group Paxar 9840CL Printer 6. Carefully unplug the cable from the printhead as shown. CAUTION The printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching some metal, such as the printer'...
Page 40 - Adjusting the Print Contrast; You only have to turn the contrast
36 •• Care and Maintenance - 4 Paxar Systems Group Paxar 9840CL Printer Adjusting the Print Contrast You may need to adjust the print contrast if the printing is too light or too dark. Havingthe correct print contrast is important because it affects how well your bar codes scanand how long your prin...
Page 41 - Replacing the Fuse; The printer is shipped with a 115 volt or 220 volt slo-blow fuse.
Paxar Systems Group Paxar 9840CL Printer Care and Maintenance - 4 •• 37 Replacing the Fuse The printer is shipped with a 115 volt or 220 volt slo-blow fuse. To replace the fuse: 1. Disconnect the printer from the power source. 2. Use a screwdriver to pry open the fuse box in the back of the printer ...
Page 42 - Lubricating the Knife
38 •• Care and Maintenance - 4 Paxar Systems Group Paxar 9840CL Printer Lubricating the Knife We recommend lubricating the knife after using 15 rolls of supply or performing 100,000cuts. To prevent excessive wear on the knife, regularly lubricate the knife cams. The cam arelocated directly below the...
Page 43 - This chapter provides
Paxar Systems Group Paxar 9840CL Printer Troubleshooting - 5 •• 39 Troubleshooting - 5 This chapter provides ♦ Information about printing a test label. ♦ Solutions to minor printing problems. ♦ explanations of error messages you may receive while using the printer.
Page 44 - Printing a Test Label
40 •• Troubleshooting - 5 Paxar Systems Group Paxar 9840CL Printer Printing a Test Label To print test labels: Press Feed and Pause simultaneously. Hold for one second and release. Labels similar to these print: The first label shows the printer’s configuration by packer (A – G). The second label sh...
Page 45 - Troubleshooting; This section helps you correct some problems that may occur.; Problem; Partially printed data.
Paxar Systems Group Paxar 9840CL Printer Troubleshooting - 5 •• 41 Troubleshooting This section helps you correct some problems that may occur. Problem Action Error message appears duringstartup. Turn off the printer, wait fifteen seconds and then turn on theprinter. Call Technical Support if the er...
Page 46 - Error Messages; Data Errors; Error
42 •• Troubleshooting - 5 Paxar Systems Group Paxar 9840CL Printer Error Messages You may receive the following types of error messages: ♦ Data Errors ♦ Communication Errors Some errors numbered 400 – 438 and 500 – 574 are internal software errors. Errorsnumbered 900 – 999 are hard printer failures....
Page 51 - Communication Failures
Paxar Systems Group Paxar 9840CL Printer Troubleshooting - 5 •• 47 Communication Failures Errors 409 to 413 usually indicate a communication failure. These errors happen when the hostand the printer cannot communicate. Ask your System Administrator for help. Error Description/Action 409 Printer memo...
Page 52 - Data Formatting Errors
48 •• Troubleshooting - 5 Paxar Systems Group Paxar 9840CL Printer Data Formatting Errors Errors 571 to 618 are data formatting errors. This type of error happens when a field printsincorrectly. Your System Administrator can correct the format, batch, or graphic packet andsend the print job again. F...
Page 53 - Machine Faults
Paxar Systems Group Paxar 9840CL Printer Troubleshooting - 5 •• 49 Machine Faults Errors 700 to 765 happen when there is a problem with the printer. Error Description/Action 700 An error is pending, and the printer cannot continue with the batch. 701 Printer received a command that it cannot execute...
Page 54 - The print motor is not ready. Call Technical Support.
50 •• Troubleshooting - 5 Paxar Systems Group Paxar 9840CL Printer 768 Printhead has more than 10 bad dots or is not connected. Make sure the printheadis connected and if necessary, replace the printhead. 770 The print motor is not ready. Call Technical Support. 771 The format specified by the appli...
Page 55 - Printer
Paxar Systems Group Paxar 9840CL Printer Specifications & Accessories - A •• 51 Specifications & Accessories - A Printer Height: 12.5 inches (318 mm) Width: 12 inches (305 mm) Depth: 13 inches (330 mm) Weight: 29 lb. (13 kg) Shipping Weight: 33 lb. (15 kg) Power: 115 Vac, 60Hz, 100 Vac, 50/6...
Page 56 - Supply Specifications
52 •• Specifications & Accessories - A Paxar Systems Group Paxar 9840CL Printer Supply Specifications Supply Types: Thermal Transfer Perforated Fabric Labels Fabric Label Kits: Kits include fabric and ribbon Paxar Systems: The fabric is available in standard widths, ranging from 1.0 inch(25 mm) ...
Page 57 - Ribbon Specifications; DK1111 is available in the following widths:
Paxar Systems Group Paxar 9840CL Printer Specifications & Accessories - A •• 53 Ribbon Specifications Ribbon Storage: Do not leave ribbon in direct sunlight, high temperatures, or highhumidity. Ribbon Type: DK1111 (Paxar Systems) Ribbon Widths: DK1111 is available in the following widths: 1.3 in...
Page 58 - Accessories; International Fonts
54 •• Specifications & Accessories - A Paxar Systems Group Paxar 9840CL Printer Accessories ♦ International Fonts ♦ Internal TwinAx/CoAx Protocol Convertor ♦ LAN Print Server RJ-45 Connector (10BaseT)BNC Connector (10Base2) ♦ Printhead Assembly Kit ♦ Ribbon Take-up Core (available in two, three,...
Page 59 - For International assistance, call your Paxar Representative
Paxar Systems Group Paxar 9840CL Printer Contacting Paxar •• 55 Contacting Paxar When ordering supplies in the U.S.A. 1-800-96PAXAR or (570) 888-6641Fax: (570) 888-5230 When ordering spare parts in the U.S.A. 1-800-96PAXAR or (570) 888-6641Fax: (570) 888-7416 For Machine Service or Technical Support...