Page 2 - Table of Contents
Introduction Model composition .......................................3Accessory information ..................................3 Important Information For your safety .............................................5Important safety instructions ........................6For best performance ..............
Page 3 - Model composition; Accessory information; Supplied accessories; Introduction
Model composition n KX-TGC210 series n KX-TGC220 series R Model shown is KX-TGC212. R Model shown is KX-TGC222. Series Model No. Base unit Handset Part No. Part No. Quantity KX-TGC210series KX-TGC210 KX-TGC210 KX-TGCA20 1 KX-TGC212 KX-TGC210 KX-TGCA20 2 KX-TGC213 KX-TGC210 KX-TGCA20 3 KX-TGC220serie...
Page 4 - Additional/replacement accessories; Other information; Expanding your phone system
A B C D E Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 49). Accessory item Order number Rechargeablebatteries HHR-4DPA *1 R To order, please visithttp://www.panasonic.com/batterystore Battery type:– Nickel metal hydride (Ni-MH)– 2 x AAA ...
Page 5 - For your safety; WARNING; Power connection; Medical; CAUTION; Installation and location; Important Information
For your safety To prevent severe injury and loss of life/property, read this section carefully beforeusing the product to ensure proper and safeoperation of your product. WARNING Power connection R Use only the power source marked on theproduct. R Do not overload power outlets andextension cords. T...
Page 6 - Battery; Important safety; For best performance; Base unit location/avoiding noise
R This product is unable to make calls when:– the handset batteries need recharging or have failed. – there is a power failure. Battery R We recommend using the batteries notedon page 4. USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. R Do not open or mutila...
Page 7 - Notice
R If the reception for a base unit location isnot satisfactory, move the base unit toanother location for better reception. Environment R Keep the product away from electrical noisegenerating devices, such as fluorescentlamps and motors. R The product should be kept free fromexcessive smoke, dust, h...
Page 8 - Specifications
Specifications R Standard: DECT 6.0 (Digital EnhancedCordless Telecommunications 6.0) R Frequency range: 1.92 GHz to 1.93 GHz R RF transmission power: 115 mW (max.) R Power source: 120 V AC, 60 Hz R Power consumption:Base unit *1 : Standby: Approx. 0.6 WMaximum: Approx. 3.2 W Base unit *2 : Standby:...
Page 9 - Setting up; Connections; Battery installation; Getting Started
Setting up Connections n Base unit Connect the AC adaptor to the unit bypressing the plug firmly.Fasten the cord by hooking it.Connect the AC adaptor to the poweroutlet.Connect the telephone line cord to theunit, then to the single-line telephone jack(RJ11C) until you hear a click.A DSL/ADSL filter ...
Page 10 - Battery charging; Note when setting up; Note for connections; Intelligent eco mode
Battery charging Charge for about 7 hours. R Confirm “ Charging ” is displayed ( 1 ). R When the batteries are fully charged, “ Fully charged ” is displayed. 1 1 Note when setting up Note for connections R The AC adaptor must remain connected atall times. (It is normal for the adaptor to feelwarm du...
Page 11 - Controls; Handset
Controls Handset A B A C J K H B G A D E F I Speaker M N (TALK) Dial keypad ( * : TONE) MZN (SP-PHONE: Speakerphone) MicrophoneReceiverDisplay M OFF N M FLASH NM CALL WAIT N M INTERCOM N Charge contacts n Control type Soft keys The handset features 2 soft keys. Bypressing a soft key, you can select ...
Page 12 - Display icons; Handset display items; Language settings; Display language; Voice guidance language
n KX-TGC220 series: page 3 A E B C D F G H I Charge contactsSpeaker MjN / MkN VOL.: (Volume up/down) M ANSWER ON/OFF N ANSWER ON/OFF indicator M N (PLAY/STOP) Message indicator M N (Repeat) M N (Skip) M ERASE N M LOCATOR N R You can locate a misplaced handsetby pressing M LOCATOR N . Display icons H...
Page 13 - Date and time; Recording your greeting; Other settings; Dialing mode
of the answering system. The default setting is “ English ” . 1 M MENU N#112 2 MbN : Select the desired setting. 3 M SAVE N a M OFF N Date and time 1 M MENU N#101 2 Enter the current month, date, and yearby selecting 2 digits for each. Example: July 15, 2014 07 15 14 3 M OK N 4 Enter the current hou...
Page 14 - Making calls; Using the speakerphone; Answering calls; Adjusting the handset ringer volume; Making/Answering Calls
Making calls 1 Lift the handset and dial the phonenumber. R To correct a digit, press M CLEAR N . 2 M N 3 When you finish talking, press M OFF N or place the handset on the base unit orcharger. Using the speakerphone 1 Dial the phone number and press MZN . 2 When you finish talking, press M OFF N . ...
Page 15 - Flash
Useful features during a call Hold1 Press M MENU N during an outside call. 2 MbN : “ Hold ” a M SELECT N 3 To release hold, press M N . Note: R After holding for 10 minutes, the call isdisconnected. Mute1 Press M MUTE N during a call. 2 To return to the call, press M MUTE N . Note: R M MUTE N is a s...
Page 16 - Intercom
MbN : Select the desired unit. a M SELECT N 2 Wait for the paged party to answer. R If the paged party does not answer,press M N to return to the outside call. 3 To complete the transfer: Press M OFF N . To establish a conference call: M MENU N a MbN : “ Conf. ” a M SELECT N R To leave the conferenc...
Page 17 - Character table for entering names; Phonebook
Phonebook You can add 50 names (16 characters max.)and phone numbers (24 digits max.) to thephonebook, and assign each phonebook entryto the desired group. Important: R All entries can be shared by any registeredhandset. Adding phonebook entries1 or MFN a M MENU N 2 MbN : “ Add new entry ” a M SELEC...
Page 18 - Erasing an entry; Chain dial
4 MbN : “ Save CID ” a M SELECT N 5 MbN : “ Phonebook ” a M SELECT N 6 Continue from step 3, “Editing entries”,page 18. Groups Groups can help you find entries in thephonebook quickly and easily. You canchange the names of groups assigned forphonebook entries (“Friends”, “Family”, etc.).By assigning...
Page 19 - Speed dial
2 MbN : “ Phonebook ” a M SELECT N 3 MbN : Select the desired entry. 4 Press M CALL N to dial the number. Note: R When storing a calling card access numberand your PIN in the phonebook as onephonebook entry, press MDN (Pause) to add pauses after the number and PIN asnecessary (page 14). R If you hav...
Page 20 - Menu list; Display menu tree and direct command code table; Programming
Menu list To access the features, there are 2 methods. n Scrolling through the display menus 1 M MENU N 2 Press MCN or MDN to select the desired main menu. a M SELECT N 3 Press MCN or MDN to select the desired item from the next sub-menus. a M SELECT N 4 Press MCN or MDN to select the desired settin...
Page 24 - Alarm; Silent mode
*8 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “ 700 ms ” unless pressing M FLASH N fails to pick up the waiting call. *9 Generally, the line mode setting should not be changed. This setting automatically maintains...
Page 25 - Call block; Storing unwanted callers
Call block This feature allows the unit to reject calls when:– the unit receives a call from a phone number stored in the call block list asunwanted (“Storing unwanted callers”,page 25). – the unit receives a call without phone number (“Blocking incoming calls that haveno phone number”, page 25). Wh...
Page 26 - Other programming; Changing the handset name; Registering a unit; Operating additional units; Additional handsets
without phone number feature is turned on.To turn the feature off: M ERASE N a MCN a M SAVE N a M OFF N Other programming Changing the handset name Each handset can be given a customizedname (“Bob”, “Kitchen”, etc.). This is usefulwhen you make intercom calls betweenhandsets. You can also select whe...
Page 27 - Using Caller ID service; Caller ID features; Missed calls; Phonebook name display; Caller list; Editing a caller’s phone number; Caller ID number auto edit feature; Caller ID Service
Using Caller ID service Important: R This unit is Caller ID compatible. To useCaller ID features, you must subscribe to aCaller ID service. Contact your serviceprovider/telephone company for details. Caller ID features When an outside call is being received, thecaller information is displayed.Caller...
Page 29 - Answering system; Turning the answering; Answering System
Answering system Available for: KX-TGC220 series (page 3) The answering system can answer and recordcalls for you when you are unavailable toanswer the phone.You can also set the unit to play a greetingmessage but not to record caller messages byselecting “ Greeting only ” as the recording time sett...
Page 30 - Listening to messages; Using the base unit; Erasing all messages; Using the handset; Operating the answering system
Resetting to a pre-recorded greetingmessage If you want to use a pre-recorded greetingmessage once you record your own greetingmessage, you need to erase your owngreeting message. 1 M MENU N#304 2 M YES N a M OFF N Playing back the greetingmessage1 M MENU N#303 2 To exit, press M OFF N . Listening t...
Page 31 - Remote operation; Remote access code; Deactivating remote operation; Voice guidance
Key Operation *6 Reset to a pre-recordedgreeting message *1 If pressed within the first 5 seconds of a message, the previous message isplayed. *2 To resume playback: MbN : “ Playback ” a M SELECT N *3 You can also erase as follows: M PAUSE N a MbN : “ Erase ” a M SELECT N a MbN : “ Yes ” a M SELECT ...
Page 32 - Remote commands; Answering system settings; Call screening; For voice mail service subscribers
Remote commands You can press dial keys to access certainanswering system functions without waiting forthe voice guidance to prompt you. Key Operation 1 Repeat message (duringplayback) *1 2 Skip message (during playback) 4 Play new messages 5 Play all messages 9 Stop playback *2 Start voice guidance...
Page 33 - Caller’s recording time; Selecting “
R To use this unit’s answering system ratherthan the voice mail service provided byyour service provider/telephone company,please contact your service provider/telephone company to deactivate yourvoice mail service.If your service provider/telephone companycannot do this:– Set this unit’s “ Ring cou...
Page 34 - Voice mail service; Turning VM tone detection on/off; Listening to voice mail messages; Useful Information
Voice mail service Voice mail is an automatic answering serviceoffered by your service provider/telephonecompany. After you subscribe to this service,your service provider/telephone company’svoice mail system answers calls for you whenyou are unavailable to answer the phone orwhen your line is busy....
Page 35 - Wall mounting (Charger
Note: R You can also use the M VM N soft key, if displayed, to play new voice mailmessages. R If the handset still indicate there are newmessages even after you have listened toall new messages, turn it off by pressingand holding # until the handset beeps. Wall mounting (Charger only) Note: R Make s...
Page 36 - Error messages
Error messages Display message Cause/solution Base no power or No link. Re-connect baseAC adaptor. R The handset has lost communication with the baseunit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again. R The hand...
Page 37 - Troubleshooting; General use; Battery recharge
Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’sAC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,and then insert the batteries into the handset again. General use Problem Cause/solu...
Page 39 - Caller ID
Caller ID Problem Cause/solution Caller information is notdisplayed. R You must subscribe to Caller ID service. Contact yourservice provider/telephone company for details. R If your unit is connected to any additional telephoneequipment such as a Caller ID box or cordless telephoneline jack, plug th...
Page 40 - Voice mail
Answering system Problem Cause/solution The unit does not record newmessages. R The answering system is turned off. Turn it on (page 29). R The message memory is full. Erase unnecessarymessages (page 30). R The recording time is set to “ Greeting only ” . Change the setting (page 33). R Your service...
Page 41 - Liquid damage
Liquid damage Problem Cause/solution Liquid or other form of moisturehas entered the handset/baseunit. R Disconnect the AC adaptor and telephone line cord fromthe base unit. Remove the batteries from the handset andleave to dry for at least 3 days. After the handset/baseunit are completely dry, reco...
Page 42 - FCC and other information
FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided ...
Page 45 - Guía Rápida Española
Guía Rápida Española Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 45 Guía Rápida Española TGC2xx(en_en)_1209_ver030.pdf 45 2013/12/09 11:46:11
Page 49 - Customer services; Customer Services Directory (United States and Puerto Rico); Appendix
Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.pa...
Page 50 - Warranty (For United States and Puerto Rico); Limited Warranty Coverage; Panasonic Telephone Products
Warranty (For United States and Puerto Rico) Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, whic...
Page 51 - Limited Warranty Limits And Exclusions; When you ship the product
Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by produ...
Page 52 - Index
Index # 3-way conference: 15 A Additional handset: 26 Alarm: 24 Answering calls: 14 Answering system Call screening: 32 Erasing messages: 30 , 31 , 32 Greeting message: 29 Greeting only: 33 Listening to messages: 30 , 31 Number of rings: 32 Recording time: 33 Remote access code: 31 Remote operation:...
Page 53 - Notes
53 Notes TGC2xx(en_en)_1209_ver030.pdf 53 2013/12/09 11:46:12
Page 56 - Read; troubleshooting; page in the; Operating Instructions
1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions . If your product is not working properly. . . IMPORTANT! Visit our...