Page 2 - Table of Contents
Introduction Model composition ..............................................3Accessory information ........................................3System capabilities .............................................5“Telephone Plug-in” for Microsoft Office Outlookoverview .......................................
Page 3 - Model composition; Accessory information; Supplied accessories; Introduction
Model composition Series Model No. Base unit Handset Part No. Part No. Quantity KX-TG9471 series KX-TG9471 KX-TG9471 KX-TGA939 1 KX-TG9472 KX-TG9471 KX-TGA939 2 Accessory information Supplied accessories No. Accessory item/Order number QuantityKX-TG9471 KX-TG9472 A AC adaptor/PQLV219Y 2 3 B 4-wire t...
Page 4 - Additional/replacement accessories; Expanding your phone system
Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 58). Accessory item Order number Rechargeable batteries HHR-4DPA *1 R To order, please call 1-800-332-5368 or visithttp://www.panasonic.com/batterystore Battery type:– Nickel metal hydride (Ni...
Page 5 - System capabilities; “Telephone Plug-in” for Microsoft Office Outlook overview
System capabilities The unit can accommodate up to 2 external telephone lines and the following operations are available atthe same time. How many units can be in use at one time? n A maximum of 4 parties are available: Line 1: Outside call (including 1 extension and 1 outside party)Line 2: Outside ...
Page 6 - For your safety; WARNING; CAUTION; Important Information
For your safety To prevent severe injury and loss of life/property, read thissection carefully before using the product to ensureproper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords....
Page 8 - Setting up; Correct; Connecting the telephone line cord; Getting Started
Setting up Connecting the AC adaptor/cordedhandset R Use only the supplied Panasonic AC adaptorPQLV219. n Base unit A B B A (120 V AC, 60 Hz) Correct Wrong A A B B R The words “UP DESK” should be facing up. n Charger (120 V AC, 60 Hz) Hooks Connecting the telephone line cord Refer to one of the foll...
Page 9 - Battery installation
If you use the unit as a single-line telephoneonly Be sure to connect the telephone line cord to LINE1/2. Change the line selection mode from “ Auto ” to “ Line1 ” (page 14). “Transparent” plug To single-line telephone jack (RJ11C) 2-wire cord “Click” Note: R “ Check tel line 2 ” is displayed on the...
Page 10 - Battery charging; Note when setting up
Battery charging Charge for about 7 hours. R When the batteries are fully charged, “ Charge completed ” is displayed. Confirm " Charging " is displayed. Charge indicator Note when setting up Note for connections R The AC adaptor must remain connected at alltimes. (It is normal for the adapto...
Page 11 - Controls
Controls Base unit A G F E H I H K L J B C D O PQ A M N B R S T U Corded handsetReceiverSpeakerDisplay R The display can be moved back and forth toselect the desired angle. M LINE 1 N LINE 1 indicator M LINE 2 N LINE 2 indicator M ANSWER SELECT N MicrophoneDial keypad ( * : TONE) USB indicatorUSB ja...
Page 12 - Handset; Belt clip
Handset A H I K J G LM N F E BCD A B SpeakerHeadset jack M N (TALK) M N (SP-PHONE: Speakerphone) Dial keypad ( * : TONE) M FLASH N M CALL WAIT N Charge indicatorRinger indicatorReceiverDisplay M OFF N M PAUSE N M REDIAL N M HOLD N M INTERCOM N MicrophoneCharge contacts n Control type Soft keys The h...
Page 13 - USB indicator on the base unit; Initial settings; Date and time
Item Meaning The line is in use. R When flashing:– The call is put on hold on that line.– The answering system is answering a call on that line. R When flashing rapidly: An incomingcall is now being received on that line. 1 LL Ringer volume is off. *1 (page 16) Speakerphone is on. (page 15)Night mod...
Page 15 - Making calls; Using the base unit; Making/Answering Calls
Making calls Using the base unit 1 Dial the phone number. R To correct a digit, press M CLEAR N . 2 Lift the corded handset. R An available line is automatically selectedand either the LINE 1 indicator or LINE 2indicator lights up. To change the lineselection mode, see page 14. R You can also select...
Page 16 - Answering calls; Useful features during a call; Hold
the phonebook, a pause is also needed(page 25). Example: If you need to dial the line access number “9” when making outside calls with a PBX: Base unit / Handset 1 9 a M PAUSE N 2 Dial the phone number. 3 Proceed with the operation for your unit. Base unit: Lift the corded handset. Handset: M N Note...
Page 17 - Mute; Flash
2 To release hold, press M LINE 1 N or M LINE 2 N that is flashing on the handset. Note for base unit and handset: R If a call is kept on hold for more than 9 minutes,an alarm tone starts to sound and the ringerindicator on the handset flashes rapidly. After 1additional minute on hold, the call isdi...
Page 19 - “Telephone Plug-in” settings; System requirements; Installing the “Telephone Plug-in”; “Telephone Plug-in” for Microsoft Office Outlook
“Telephone Plug-in” settings System requirements Item Specifications CPU 1.0 GHz Intel ® Pentium ® /Celeron ® processor or comparable CPU orhigher processor RAM 512 MB or more OS R Microsoft Windows ® XP Service Pack 3 or later (32-bitonly) R Microsoft Windows Vista ® Service Pack 2 or later R Micro...
Page 21 - Making a call from the caller list; Making a call from the redial list; Hanging up a call
Making a call from the caller list The last 10 caller information is stored in the callerlist. 1 3 2 Microsoft Office Outlook 2010 users 1 Click [Caller list ] . ----( A ) 2 Click the phone number you want to call.----( B ) 3 Click [Call from line1] or [Call from line2] to select the desired line. -...
Page 23 - Adding entries; Groups; Phonebook
Base unit/handsetphonebook The phonebook allows you to make calls withouthaving to dial manually. You can add names andphone numbers to the base unit and handsetphonebook independently, and assign eachphonebook entry to the desired group.– Base unit: up to 100 entries– Handset: up to 100 entries Imp...
Page 25 - Chain dial; Copying phonebook entries; Copying an entry
Chain dial This feature allows you to dial phone numbers inthe phonebook while you are on a call. Thisfeature can be used, for example, to dial a callingcard access number or bank account PIN that youhave stored in the phonebook, without having todial manually. Base unit / Handset 1 Proceed with the...
Page 26 - Programmable settings; Display the menu tree and direct command code table; Programming
Programmable settings You can customize the unit by programming the following features.To access the features, there are 2 methods. Base unit / Handset n Scrolling through the display menus 1 M MENU N 2 Proceed with the operation for your unit. Base unit: Press MDN , MCN , M N , or M N to select the...
Page 30 - Special programming; Night mode; Alarm
Special programming Night mode Night mode allows you to select a period of timeduring which the unit will not ring for outside calls.This feature is useful for time periods when you donot want to be disturbed, for example, whilesleeping. Night mode can be set independently foreach base unit and hand...
Page 31 - Registering a unit; Operating additional units
Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the baseunit. Important: R See page 4 for information on the availablemodel. Registering a handset to the base unit The supplied handset and base unit arepre-registered. If for some reason the han...
Page 32 - Using Caller ID service; Caller ID features; Caller list; Viewing the caller list and calling back; Caller ID Service
Using Caller ID service Important: R This unit is Caller ID compatible. To use CallerID features, you must subscribe to a Caller IDservice. Contact your service provider/telephonecompany for details. Caller ID features Base unit / Handset When an outside call is being received, the caller’sname and ...
Page 33 - Caller ID number auto edit feature; Erasing selected caller information
– If the entry has already been viewed or answered, “ ” is displayed, even if it wasviewed or answered using another unit. R In step 2, if is displayed, not all of theinformation is shown. To see the remaininginformation: Base unit: Press M N . To return to the previous screen, press M N . Handset: ...
Page 34 - Erasing all caller information
4 Proceed with the operation for your unit. Base unit: M n N (EXIT) Handset: M OFF N Erasing all caller information Base unit / Handset 1 Proceed with the operation for your unit. Base unit: M CID N Handset: M MENU N#213 2 M ERASE N (soft key) a MbN : “ Yes ” a M SELECT N 3 Proceed with the operatio...
Page 35 - Answering system; Call screening; Greeting message; Recording your greeting message; Answering System
Answering system The answering system can answer and recordcalls for you when you are unavailable to answerthe phone. Important: R Only 1 person can access the answeringsystem (listen to messages, record a greetingmessage, etc.) at a time. R When callers leave messages, the unit recordsthe day and t...
Page 36 - Playing back the greeting message; Erasing all messages
Using a pre-recorded greetingmessage If you erase or do not record your own greetingmessage, the unit plays a pre-recorded greetingasking callers to leave a message. Resetting to a pre-recorded greeting message If you want to use a pre-recorded greetingmessage once you record your own greetingmessag...
Page 38 - Remote operation; Remote access code
Remote operation Using a touch-tone phone, you can call yourphone number from outside and access the unit tolisten to messages or change answering systemsettings. The unit’s voice guidance prompts you topress certain dial keys to perform differentoperations. Remote access code A 3-digit remote acces...
Page 39 - Answering system settings
Key Operation *# End remote operation (or hang up) *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only*3 For Spanish voice guidance only Turning on the answering systemremotely If the answering system is off, you can turn it onrem...
Page 40 - Caller’s recording time
required to activate the voice mail serviceprovided by your service provider/telephonecompany before changing this setting. – Change the number of rings of the voice mail service so that the answering system cananswer the call first. To do so, contact yourservice provider/telephone company. Caller’s...
Page 41 - Voice mail service; Voice Mail message indication; Voice Mail Service
Voice mail service Voice mail is an automatic answering serviceoffered by your service provider/telephonecompany. After you subscribe to this service, yourservice provider/telephone company’s voice mailsystem answers calls for you when you areunavailable to answer the phone or when your lineis busy....
Page 42 - Intercom; Making an intercom call; Handset locator
Intercom Intercom calls can be made:– between the base unit and a handset– between handsets Note: R If you receive an outside call while talking on theintercom, you hear an interrupt tone (page 28).– To answer the call with the base unit, place the corded handset on the cradle, then lift itagain. If...
Page 43 - Conference calls; Conference call with 2 outside calls
4 Press M OFF N . R The outside call is being routed to thedestination unit. Answering a transferred call Base unit Lift the corded handset or press M N to answer the page. Handset Press M N to answer the page. Conference calls 3 people can establish a conference call. Conference call with 2 outside...
Page 44 - Wall mounting; Useful Information
Wall mounting The base unit can be mounted on a wall bychanging the wall mounting adaptor’s position. Note: R Make sure that the wall and the fixing methodare strong enough to support the weight of theunit. Base unit 1 To remove the wall mounting adaptor, pushdown the release levers ( A ). Remove th...
Page 45 - Error messages
Error messages Display message Cause/solution Busy R The called unit is in use. R Other units are in use and the system is busy. Try again later. R Privacy mode is on for the call you tried to join (page 17). R The handset you are using is too far from the base unit. Movecloser and try again. Check ...
Page 46 - Troubleshooting
Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s ACadaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and theninsert the batteries into the handset again. General use Problem Cause/solu...
Page 50 - FCC and other information
FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided ...
Page 51 - Specifications
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or tel...
Page 52 - Instalación; Correcto; Guía Rápida Española
Guía Rápida Española Instalación Si está suscrito a un servicio de DSL/ADSL, añada un filtro de DSL/ADSL a la línea telefónica entre la unidad base y la toma de la línea telefónica. Consulte las instrucciones de operación para ver las conexiones. Cómo conectar el adaptador para corriente y el auricu...
Page 55 - Operaciones básicas
Operaciones básicas Para hacer y contestar llamadas (Unidad base/Auricular) Para hacer llamadas Unidad base: Marque el número telefónico. s Levante el auricular alámbrico u oprima {s} . Auricular: Marque el número telefónico. s {C} / {s} Para contestar llamadas Unidad base: Levante el auricular alám...
Page 58 - Customer services; Customer Services Directory (United States and Puerto Rico); Appendix
Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.pa...
Page 59 - Warranty (For United States and Puerto Rico); Limited Warranty Coverage; Panasonic Telephone Products
Warranty (For United States and Puerto Rico) PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “...
Page 60 - Limited Warranty Limits And Exclusions; When you ship the product
Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by produ...
Page 61 - Index
Index # 3-way conference: 17 A Additional handset: 31 Alarm: 30 Answering calls: 16 Answering system Call screening: 35 Erasing messages: 36 , 37 , 38 Greeting message: 35 Listening to messages: 36 , 37 , 38 Number of rings: 39 Recording time: 40 Remote access code: 38 Remote operation: 38 Ring coun...
Page 62 - Notes
Page 64 - Read; troubleshooting; page in the; Operating Instructions
1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions . Visit our Web site: http://www.panasonic.com/help L FAQ and troub...
