Page 2 - Table of Contents
Table of Contents 2 Introduction Product information . . . . . . . . . . . . . . . 3Accessory information . . . . . . . . . . . . . 5For your safety . . . . . . . . . . . . . . . . . . 6Important safety instructions . . . . . . . . 8For best performance . . . . . . . . . . . . . 8 Preparation Contro...
Page 3 - Introduction; Product information; Notable differences between the models
Introduction 3 Product information Thank you for purchasing a Panasonic digital cordless phone. L The suffix (AL) in the following model numbers will be omitted in these instructions:KX-TG4381AL/KX-TG4382AL/KX-TG4391AL/KX-TG4392AL/KX-TG4393AL/KX-TG4394AL L References in these operating instructions ...
Page 4 - Feature differences
Introduction 4 Feature differences Model No. Answering system Intercom | ⇔ N *1 N ⇔ N *2 KX-TG4381 – – – KX-TG4382 – – r KX-TG4391 r r – KX-TG4392 r r r KX-TG4393 r r r KX-TG4394 r r r *1 Intercom calls can be made between the handset and base unit.*2 Intercom calls can be made between the handsets....
Page 5 - Accessory information; Supplied accessories
Introduction 5 Accessory information Supplied accessories *1 See page 5 for replacement battery information.*2 The handset cover comes attached to the handset. Replacement battery information L Please contact your nearest Panasonic dealer for sales information. L Replace batteries only with a nickel...
Page 6 - For your safety; WARNING; Power connection; Medical
Introduction 6 For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and...
Page 7 - CAUTION; Installation and relocation; Battery; General notice
Introduction 7 CAUTION Installation and relocation L Never install telephone wiring during an electrical storm. L Never install telephone line sockets in wet locations unless the socket is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the tele...
Page 8 - SAVE THESE INSTRUCTIONS; For best performance; Base unit location/avoiding noise
Introduction 8 Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink...
Page 9 - Routine care
Introduction 9 Routine care L Wipe the outer surface of the product with a soft cloth. L Do not use benzine, thinner, or any abrasive powder. Notice for product disposal, transfer, or return L This product can store your private/confidential information. To protect your privacy/confidentiality, we r...
Page 10 - Preparation; Controls; Base unit; A B C D E
Preparation 10 Controls Base unit ■ KX-TG4381/KX-TG4382 A Charge contacts B { LOCATOR } ■ KX-TG4391/KX-TG4392/KX-TG4393/KX-TG4394 A Charge contacts B Speaker C { ■ } (STOP) D { ERASE } E { GREETING REC } (Recording) F { GREETING CHECK } G {^} (VOL.: Volume up) {V} (VOL.: Volume down) { 7 } (Repeat) ...
Page 11 - Handset; Volume down
Preparation 11 Handset A Speaker B { MENU } C Soft keys D Headset socket E {C} (TALK) F {s} (SP-PHONE: Speakerphone) G Dial keypad H { RECALL } { CALL WAIT } I Charge indicatorRinger indicatorMessage indicator J Receiver K Display L { OFF } M Navigator key ( {^} / {V} / { < } / { > } ) ? (Volu...
Page 12 - Display; Handset display items; Connections; During a power failure; To socket
Preparation 12 Display Handset display items *1 KX-TG4382/KX-TG4392/ KX-TG4393/KX-TG4394 Connections Connect the AC adaptor cord ( A ) by pressing the plug firmly ( B ). Connect the telephone line cord until it clicks into the base unit and telephone line socket ( C ). Base unit L Use only the suppl...
Page 14 - Battery charge; Charging; Charge
Preparation 14 Battery charge Place the handset on the base unit or charger for about 7 hours before initial use. L While charging, “ Charging ” is displayed and the charge indicator on the handset lights up. When the batteries are fully charged, “ Charge completed ” is displayed. *1 KX-TG4382/KX-TG...
Page 15 - AM
Preparation 15 the base unit or charger without any ill effect on the batteries. L The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours. Symbols used in these operating ins...
Page 16 - Making/Answering Calls; Making calls
Making/Answering Calls 16 Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press { Clear } . 2 Press {C} or { Call } . 3 When you finish talking, press { OFF } or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number, and press ...
Page 17 - Hold
Making/Answering Calls 17 Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call. Note: L You can also program the handset ringer volume beforehand (page 23). Temporary handset ringer off While the handset is rin...
Page 18 - Mute; Recall; RECALL; Handset clarity booster; BOOST; Call share
Making/Answering Calls 18 Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. 1 Press { Mute } during an outside call. L { Mute } flashes. 2 To return to the conversation, press { Mute } again. Note: L { Mute } is a soft key visible on the handset display...
Page 19 - Phonebook
Phonebook 19 Phonebook The phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the phonebook. Important: L KX-TG4382/KX-TG4392/KX-TG4393/KX-TG4394: If you add entries on one handset, the entries can be shared on all handsets. Only 1 person ca...
Page 20 - Edit; Chain dial
Phonebook 20 4 {C} Editing entries1 Find the desired entry (page 19). i { Option } 2 {V} / {^} : “ Edit ” i { Select } 3 Edit the name if necessary (16 characters max.; page 19). i { Next } 4 Edit the phone number if necessary (32 digits max.). i { Next } i { Save } i { OFF } Erasing entries1 Find t...
Page 21 - Programming; Programmable settings
Programming 21 Programmable settings You can customise the unit by programming the following features using the handset.To access the features, there are 2 methods:– scrolling through the display menus (page 21)– using the direct commands (page 23) L Mainly the direct command method is used in these...
Page 22 - Main menu
Programming 22 *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. (KX-TG4382/KX-TG4392/KX-TG4393/KX-TG4394) *2 This feature allows the unit to automatically adjust the date and time setting when caller information is received. ...
Page 25 - Night mode
Programming 25 Special instructions for programmable settings Night mode Night mode allows you to select a span of time during which the handset will not ring for outside calls. This feature is useful for instances when you do not want to be disturbed, for example, while sleeping. Night mode can be ...
Page 26 - Once; Off; Customer support; MENU
Programming 26 Note: L To stop the alarm, press any dial key or place the handset on the base unit or charger. L When the handset is in use, the alarm will not sound until the handset is in standby mode. L If you select “ Once ” , the setting changes to “ Off ” after the alarm sounds. L When the rin...
Page 27 - Caller ID Service; Using Caller ID service; Caller ID features; Out of area; Private caller; Ringer ID
Caller ID Service 27 Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features (such as displaying caller phone numbers), you must subscribe to Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside c...
Page 28 - No Ringer ID; Caller list; Storing your area code
Caller ID Service 28 phonebook, the assigned ringer rings after the caller information is displayed.If you select “ No Ringer ID ” (default), the handset uses the ringer tone you selected on page 23 when a call is received from that caller. L The ringer may be changed after the 2nd ring. 1 Find the ...
Page 30 - Answering System; Answering system; Greeting; Memory capacity; ANSWER ON; Call screening; Turning off the call screening feature; Greeting message
Answering System 30 Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone.You can also set the unit to play a greeting message but not to record caller messages. Select “ Greeting only ” as the recording time setting (page 35). Importa...
Page 31 - Greeting only; Erasing all messages
Answering System 31 Recording your greeting message You can record your own greeting message (2 minutes max.). 1 { GREETING REC } 2 Within 10 seconds, press { GREETING REC } again. 3 After the base unit beeps, speak clearly about 20 cm away from the MIC. 4 Press { ■ } (STOP) to stop recording. Using...
Page 32 - New message; Voice guidance
Answering System 32 Listening to messages using the handset When new messages have been recorded:– “ New message ” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 35). 1 { MENU } 2 {V} / {^} : “ Message play ” i { Select } L If new ...
Page 33 - Remote operation; Remote access code; Key
Answering System 33 Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access co...
Page 34 - Ring count
Answering System 34 *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance starts. Turning on the answering system remotely If the answering system is off, you can turn it on remotely. 1 Dial your phone number. 2 Let the phone ring 15 times. L The greeting message is...
Page 35 - Caller’s recording time; Message alert; On
Answering System 35 the voice mail provided by your service provider/telephone company. Caller’s recording time You can change the maximum message recording time allotted to each caller. You can also select “ Greeting only ” which sets the unit to greet callers but not record messages. The default s...
Page 36 - Voice Mail Service; Voice mail service; New Voice Mail
Voice Mail Service 36 Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phon...
Page 37 - Intercom; Making an intercom call
Intercom/Locator 37 Intercom Intercom calls can be made between the following units: Note: L If you receive an outside call while talking on the intercom, you hear 2 tones.To answer the call with the handset, press { OFF } , then press {C} . L When paging a unit for an intercom call, the paged unit ...
Page 38 - Handset locator
Intercom/Locator 38 have a conference call with an outside party. 1 During an outside call, press { INTERCOM } to put the call on hold. 2 Proceed with the operation for your model. ■ KX-TG4382/KX-TG4392 Press the right soft key. ■ KX-TG4393/KX-TG4394 {V} / {^} : Select the desired unit. i { Transfer...
Page 39 - Useful Information; Wall mounting; Hook; Wall mount template for the base unit
Useful Information 39 Wall mounting Base unit1 Lead the telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow. 2 Tuck the telephone line cord inside the wall mounting adaptor ( A ). Connect the AC adaptor cord and telephone line cord ( B ). 3 Insert the hook...
Page 40 - To remove the wall mounting adaptor; Charger; To attach the belt clip; Wall mount template for the charger
Useful Information 40 5 Connect the telephone line cord. Drive the screws (not included) into the wall. Mount the unit, and then slide it down. Connect the AC adaptor to power outlet (page 12). To remove the wall mounting adaptor While pushing down the release levers ( A ), remove the adaptor ( B )....
Page 41 - Error messages; Display message; Check tel line
Useful Information 41 Error messages If the unit detects a problem, one of the following messages is shown on the display. *1 KX-TG4382/KX-TG4392/KX-TG4393/KX-TG4394*2 KX-TG4391/KX-TG4392/KX-TG4393/KX-TG4394 Display message Cause/solution Busy or System is busy. Please try again later. L The called ...
Page 42 - Troubleshooting; General use; Problem
Useful Information 42 Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. Genera...
Page 44 - Caller ID; Manual
Useful Information 44 Caller ID Answering system (KX-TG4391/KX-TG4392/KX-TG4393/KX-TG4394) Problem Cause/solution Caller information is not displayed. L You need to subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additio...
Page 46 - Base
Useful Information 46 Registration Problem Cause/solution The handset registration may have been cancelled or the communication between the base unit and the handset is unstable. L Re-register the handset. 1 Handset: { MENU } i {#}{ 1 }{ 3 }{ 0 } 2 Base unit:KX-TG4381/KX-TG4382 Press and hold { LOCA...
Page 47 - Liquid damage
Useful Information 47 Liquid damage Caution: L To avoid permanent damage, do not use a microwave oven to speed up the drying process. Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. L Disconnect the AC adaptor and telephone line cord from the base unit. Rem...
Page 48 - Instructions to customer; Installation
Useful Information 48 Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service.Conditions relating to connection and operation of this Permitte...
Page 49 - Service difficulties
Useful Information 49 If you are satisfied with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed. You will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telepho...
Page 50 - Specifications
Useful Information 50 Specifications General Base unit Handset Charger (KX-TG4382/KX-TG4392/KX-TG4393/KX-TG4394) Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. Operatingenvironment 5 ° C – 4...
Page 51 - Index
Index 51 Index A Alarm: 25 Answering calls: 16 Answering system Call screening: 30 Erasing messages: 31 , 32 , 33 Greeting only: 35 Listening to messages: 31 , 32 , 33 Number of rings: 34 Recording time: 35 Remote access code: 33 Remote operation: 33 Ring count: 34 Toll saver: 34 Turning on/off: 30 ...
Page 52 - For your future reference; Attach your purchase receipt here.
PNQX1238ZA CM0608PF0 For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Sales Department:Panasonic Australia Pty. Limited Austlink Corporate Park, 1 Garigal Road, Belrose NSW 2085, Australia Panasonic Communications Co., Ltd...