Page 2 - Table of Contents
Table of Contents 2 Introduction Product information . . . . . . . . . . . . . . . 3Accessory information . . . . . . . . . . . . . 4For your safety . . . . . . . . . . . . . . . . . . 5Important safety instructions . . . . . . . . 6For best performance . . . . . . . . . . . . . 6 Preparation Contro...
Page 3 - Introduction; Product information; Thank you for purchasing a Panasonic digital cordless phone.; Notable differences between the models; Base unit
Introduction 3 Product information Thank you for purchasing a Panasonic digital cordless phone. L The suffix (BX) in the following model numbers will be omitted in these instructions:KX-TG4311BX/KX-TG4312BX L References in these operating instructions to the charger and multiple handsets are for KX-...
Page 4 - Accessory information; Supplied accessories; Accessory item/Part number
Introduction 4 Accessory information Supplied accessories *1 See page 4 for replacement battery information.*2 The handset cover comes attached to the handset. Replacement battery information: L Please contact your nearest Panasonic dealer for sales information. L Replace batteries only with a nicke...
Page 5 - For your safety; WARNING; Power connection; Medical; CAUTION; Installation and relocation
Introduction 5 For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power outlets and...
Page 6 - Battery; For best performance; Base unit location/avoiding noise
Introduction 6 L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed n...
Page 7 - Environment; Routine care
Introduction 7 computers, wireless devices or other phones. – avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window). L Coverage and voice quality depends on the local environmental conditions....
Page 8 - Preparation; Controls
Preparation 8 Controls Base unit A Charge contacts B { LOCATOR } Handset A Speaker B { MENU } C Soft keys D Headset jack E {C} (TALK) F {s} (SP-PHONE: Speakerphone) G Dial keypad ( {*} : TONE) H { FLASH } { CALL WAIT } I Charge indicatorRinger indicator J Receiver K Display A B R KX-TG4311 KX-TG4312...
Page 9 - Display; Volume down; Hook
Preparation 9 L { OFF } M Navigator key ( {^} / {V} / { < } / { > } ) ? (Volume: {^} / {V} ) N { PAUSE } { REDIAL } O { HOLD } P { HOLD } { INTERCOM } Q Microphone R Charge contacts Using the navigator key The handset navigator key can be used to navigate through menus and to select items show...
Page 10 - Charger; During a power failure; Hooks
Preparation 10 Charger L Use only the supplied Panasonic AC adaptor PQLV209BX. Note: L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect t...
Page 11 - Battery charge; Charging
Preparation 11 1 Press the notch on the handset cover firmly, and slide it in the direction of the arrow. 2 Insert the batteries negative ( T ) end first. Close the handset cover. Note: L When replacing batteries, remove the old batteries. Battery charge Place the handset on the base unit or charger...
Page 12 - Alarm; Off
Preparation 12 Panasonic Ni-MH battery performance (supplied batteries) Note: L Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby). L Even after the handset is fully charged, the handset can be left on the base unit or char...
Page 13 - Dialing mode; Tone; PM
Preparation 13 Setting up the unit before use Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “ Tone ” . “ Tone ” : For tone dial service. “ Pulse ” : For rotary/pulse dial service. 1 { MENU } i {#}{ 1 }{ 2 }{ 0 } 2 {V} / {^...
Page 14 - Making/Answering Calls; Making calls
Making/Answering Calls 14 Making calls 1 Lift the handset and dial the phone number. L To correct a digit, press { Clear } . 2 Press {C} or { Call } . 3 When you finish talking, press { OFF } or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phone number, and press ...
Page 15 - Hold
Making/Answering Calls 15 Adjusting the handset ringer volume Press {^} or {V} repeatedly to select the desired volume while the handset is ringing for an incoming call. Note: L You can also program the handset ringer volume beforehand (page 21). Temporary handset ringer off While the handset is rin...
Page 16 - Handset clarity booster; BOOST; Call share; Dial lock
Making/Answering Calls 16 Note: L Please contact your service provider/telephone company for details and availability of this service in your area. Temporary tone dialing (for rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch-tone services ...
Page 17 - Phonebook
Phonebook 17 Phonebook The phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the phonebook. L KX-TG4312: If you add entries on one handset, the entries can be shared on another handset. Only 1 person can access the phonebook at a time. Addi...
Page 18 - Edit; Chain dial
Phonebook 18 L If there is no entry corresponding to the character you selected, the next entry is displayed. 3 {V} / {^} : Scroll through the phonebook if necessary. 4 {C} Editing entries1 Find the desired entry (page 17). i { Option } 2 {V} / {^} : “ Edit ” i { Select } 3 Edit the name if necessar...
Page 19 - Programming; Programmable settings
Programming 19 Programmable settings You can customize the unit by programming the following features using the handset.To access the features, there are 2 methods:– scrolling through the display menus (page 19)– using the direct commands (page 21) L Mainly the direct command method is used in these...
Page 22 - Line in use; Manual
Programming 22 *1 If “System setting” column is checked, you do not need to program the same item using another handset. (KX-TG4312) *2 If you subscribe to Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *3 Turn this f...
Page 23 - Night mode
Programming 23 Special instructions for programmable settings Night mode Night mode allows you to select a span of time during which the handset will not ring for outside calls. This feature is useful for instances when you do not want to be disturbed, for example, while sleeping. Night mode can be ...
Page 24 - Once
Programming 24 L If you select “ Once ” , the setting changes to “ Off ” after the alarm sounds. L When the ringer volume for outside calls is set to off (page 21), the alarm sound is heard at a low level. TG4311BX.book Page 24 Monday, November 10, 2008 9:32 AM
Page 25 - Caller ID Service; Using Caller ID service; Caller ID features; Out of area; Ringer ID; No Ringer ID; Caller list
Caller ID Service 25 Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service. Contact your service provider/telephone company for details. Caller ID features When an outside call is being received, the phone number is...
Page 26 - Storing your area code
Caller ID Service 26 2 Press {V} to search from the most recent call, or {^} to search from the oldest call. 3 To call back, press {C} . To exit, press { OFF } . Note: L If the item has already been viewed or answered:– “ Q ” is displayed. (KX-TG4311) – “ Q ” is displayed, even if the item was viewe...
Page 27 - Next
Caller ID Service 27 L If there is name information for the caller, go to step 5. 4 Enter the name (16 characters max.; page 17). i { Next } i { Save } 5 { OFF } TG4311BX.book Page 27 Monday, November 10, 2008 9:32 AM
Page 28 - Voice Mail Service; Voice mail service
Voice Mail Service 28 Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phon...
Page 29 - Intercom
Intercom/Locator 29 Intercom Intercom calls can be made between handsets. Note: L If you receive an outside call while talking on the intercom, you hear 2 tones.To answer the call with the handset, press { OFF } , then press {C} . L When paging a unit for an intercom call, the paged unit beeps for 1...
Page 30 - Handset locator; LOCATOR; OFF
Intercom/Locator 30 Handset locator You can locate a misplaced handset by paging it. 1 Base unit: { LOCATOR } L The handset beeps for 1 minute. 2 To stop paging: Base unit: Press { LOCATOR } . Handset: Press { OFF } . Note: L When the ringer volume for outside calls is set to off (page 21), the hand...
Page 31 - Useful Information; Wall mounting
Useful Information 31 Wall mounting Base unit1 Lead the telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow. 2 Tuck the telephone line cord inside the wall mounting adaptor ( A ). Connect the AC adaptor cord and telephone line cord ( B ). 3 Insert the hook...
Page 32 - To remove the wall mounting adaptor; Screws
Useful Information 32 5 Connect the telephone line cord. Drive the screws (not included) into the wall. Mount the unit, and then slide it down. Connect the AC adaptor to power outlet (page 9). To remove the wall mounting adaptor While pushing down the release levers ( A ), remove the adaptor ( B ). ...
Page 33 - Error messages; Display message
Useful Information 33 Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution Busy or System is busy. Please try again later. L The called handset is in use. *1 L Another handset is in use and the system is busy. Try again l...
Page 34 - Phonebook full
Useful Information 34 *1 KX-TG4312 Phonebook full L The phonebook memory is full. Erase unnecessary entries (page 18). Display message Cause/solution TG4311BX.book Page 34 Monday, November 10, 2008 9:32 AM
Page 35 - Troubleshooting
Useful Information 35 Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. Genera...
Page 36 - Problem
Useful Information 36 Making/answering calls, intercom I fully charged the batteries, but 7 still flashes or 8 is displayed. L Clean the charge contacts and charge again (page 11). L It is time to replace the batteries (page 10). I fully charged the batteries, but the operating time seems to be shor...
Page 37 - Caller ID
Useful Information 37 Caller ID Problem Cause/solution Caller information is not displayed. L You need to subscribe to Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless...
Page 38 - Base registering
Useful Information 38 Registration Problem Cause/solution The handset registration may have been canceled or the communication between the base unit and the handset is unstable. L Re-register the handset. 1 Handset: { MENU } i {#}{ 1 }{ 3 }{ 0 } 2 Base unit: Press and hold { LOCATOR } for 4 seconds....
Page 40 - Specifications
Useful Information 40 Specifications General Base unit Handset Charger (KX-TG4312) Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. Operatingenvironment 5 ° C – 40 ° C Frequency 5.76 GHz – 5.8...
Page 41 - Index
Index 41 Index A Alarm: 23 Answering calls: 14 Area code: 26 Auto talk: 14 B Battery: 10 , 11 Booster (Clarity booster): 16 C Caller ID service: 25 Caller list: 25 Caller list edit: 26 Call share: 16 Call waiting: 15 Call Waiting Caller ID: 15 Chain dial: 18 CID (Caller ID): 25 Conference calls: 29 ...
Page 42 - Notes
Notes 42 TG4311BX.book Page 42 Monday, November 10, 2008 9:32 AM
Page 44 - For your future reference; Attach your purchase receipt here.
PNQX1829ZA CC1108PA0 For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in w...