Panasonic KX-TG3711SX - Manual

Introduction 5 Accessory information Supplied accessories *1 PNLV226BX: KX-TG3711BX/KX-TG3712BX/KX-TG3721BX/KX-TG3722BX/ KX-TG3811BX/KX-TG3821BX/KX-TG3811JX/KX-TG3821JX/KX-TG3822JXPNLV226BX or PNLV226SX: KX-TG3711SX/KX-TG3712SX/KX-TG3721SX/KX-TG3722SX/KX-TG3811SX/KX-TG3821SXPNLV226E: KX-TG3719BX *2 ...

Important Information 6 For your safety To prevent severe injury and loss of life/property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection L Use only the power source marked on the product. L Do not overload power ou...

Important Information 7 L Use caution when installing or modifying telephone lines. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. L This product is unable to make calls when:– the handset batteries need recha...

Important Information 8 L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as hea...

Getting Started 9 Setting up Connections Note: L Use only the supplied Panasonic AC adaptor. *1 PNLV226BX: KX-TG3711BX/ KX-TG3712BX/KX-TG3721BX/KX-TG3722BX/KX-TG3811BX/KX-TG3821BX/KX-TG3811JX/KX-TG3821JX/KX-TG3822JXPNLV226BX or PNLV226SX:KX-TG3711SX/KX-TG3712SX/KX-TG3721SX/KX-TG3722SX/KX-TG3811SX/KX...

Getting Started 10 ■ Base unit (KX-TG3811/KX-TG3821 series: page 4) ■ Charger Battery installation L USE ONLY Ni-MH batteries AAA (R03) size. L Do NOT use Alkaline/Manganese/Ni-Cd batteries. L Confirm correct polarities ( S , T ). Battery charging Charge for about 7 hours. L When the batteries are f...

Getting Started 11 ■ KX-TG3811/KX-TG3821 series: page 4 Model shown is KX-TG3811. Note when setting up Note for connections L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or fl...

Getting Started 12 Controls Handset (KX-TG3711/KX-TG3721 series: page 3) ■ KX-TGA371BX/KX-TGA371SX Important: L Arabic/Persian characters are not printed on KX-TGA371SX handset dial keypads. A Charge indicatorRinger indicator B Secure grip L Secure grip offers support when you cradle the handset bet...

Getting Started 13 Handset (KX-TG3811/KX-TG3821 series: page 4) ■ KX-TGA381BX/KX-TGA381JX/ KX-TGA381SX Important: L Arabic/Persian characters are not printed on KX-TGA381SX handset dial keypads. A Charge indicatorRinger indicator B Secure grip L Secure grip offers support when you cradle the handset...

Getting Started 15 ■ KX-TG3821 series: page 4 A Charge contacts B Speaker C Display D { ERASE } { CLEAR } E { ■ } (STOP) { EXIT } F { ANSWER ON/OFF } ANSWER ON/OFF indicator G { 6 } (PLAY) Message indicator H { LOCATOR } { INTERCOM } I { FLASH } { CALL WAIT } J { PAUSE } { DIAL LOCK } K { CONF } (Co...

Getting Started 16 *1 KX-TG3712, KX-TG3722, KX-TG3811/ KX-TG3821 series (page 4) *2 KX-TG3721/KX-TG3821 series: page 3, 4*3 Voice mail subscribers only*4 KX-TG3722/KX-TG3822*5 KX-TG3721 series: page 3 Base unit display items ■ KX-TG3721 series: page 3 ■ KX-TG3811/KX-TG3821 series: page 4 *1 KX-TG382...

Getting Started 17 ■ Symbol meaning: Important: L When you install the batteries for the first time, the handset may prompt you to set display language and date and time. Display language You can select “ English ” , “ ” , or “ ” as the display language. The default setting is “ English ” . 1 { MENU...

Making/Answering Calls 18 Making calls Using the handset Y 1 Lift the handset and dial the phone number. L To correct a digit, press { CLEAR } . 2 Press {C} or { CALL } . 3 When you finish talking, press { OFF } or place the handset on the base unit or charger. Using the speakerphone 1 Dial the phon...

Making/Answering Calls 19 and/or PIN in the phonebook, a pause is also needed (page 25). Example: If you need to dial the line access number “9” when making outside calls with a PBX: 1 9 s { PAUSE } 2 Dial the phone number. s {C} *1 KX-TG3811/KX-TG3821 series: page 4 1 9 s { PAUSE } 2 Dial the phone...

Making/Answering Calls 20 Useful features during a call Hold This feature allows you to put an outside call on hold. 1 Press { MENU } during an outside call. 2 { r } : “ Hold ” s { OK } 3 To release hold, press {C} . L Another handset user can take the call by pressing {C} . (KX-TG3712/ KX-TG3722/KX...

Making/Answering Calls 21 2 To switch between calls, press { CALL WAIT } . Note: L Please contact your service provider/telephone company for details and availability of this service in your area. Temporary tone dialing (for rotary/pulse service users) You can temporarily switch the dialing mode to ...

Making/Answering Calls 22 Turning dial lock on *1 KX-TG3811/KX-TG3821 series: page 4 1 Proceed with the operation for your unit. Handset: { MENU } y 251 Base unit: { DIAL LOCK } 2 Enter a 4-digit password. L This password is required when turning dial lock off. We recommend writing the password down...

Making/Answering Calls 23 L Wait until speakerphone is turned on automatically and the call is made. 3 When the other party answers the call, keep the handset on the base unit and talk using the speakerphone. 4 When you finish talking, press { OFF } . Note: L In step 2, if you do not place the hands...

Phonebook 24 Handset phonebook The phonebook allows you to make calls without having to dial manually. You can add 100 names and phone numbers. Adding entries1 { C } s { ADD } 2 Enter the party’s name (16 characters max.). s { OK } 3 Enter the party’s phone number (24 digits max.). s { OK } 2 times ...

Phonebook 25 2 { r } : Select the desired entry. L You can scroll through the phonebook entry by pressing and holding {V} or {^} . 3 {C} Searching by first character 1 { C } 2 Press the dial key ( z to 9 , or y ) which contains the character you are searching for (page 24, 47). L Press the same dial...

Phonebook 26 Copying phonebook entries You can copy phonebook entries between 2 handsets. *1 *1 Panasonic compatible handset Copying an entry 1 Find the desired entry (page 24). s { MENU } 2 { r } : “ Copy ” s { OK } 3 { r } : Select the handset you want to send the phonebook entry to. s { OK } L Wh...

Programming 27 Programmable settings You can customize the unit by programming the following features using the handset.To access the features, there are 2 methods. ■ Scrolling through the display menus 1 { MENU } 2 Press {V} or {^} to select the desired main menu. s { OK } 3 Press {V} or {^} to sel...

Programming 32 Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important: L Set the date and time beforehand (page 17). 1 { MENU } y 72 z 2 { r } : Select the desired alarm option. s { OK } 3 Enter the desired date and month. ...

Programming 33 Changing the handset name Each handset can be given a customized name (“Bob”, “Kitchen”, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is “ No ” . If you select...

Caller ID Service 34 Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/telephone company for details. Caller ID features *1 KX-TG3811/KX-TG3821 series: page 4 When an outside cal...

Caller ID Service 35 – To exit, press { EXIT } . Note: L If the entry has already been viewed or answered, “ Q ” is displayed, even if it was viewed or answered using another unit. L If you do not want to dial the area code when making calls from the caller list, you can store the area code which yo...

Answering System 37 Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone.You can also set the unit to play a greeting message but not to record caller messages by selecting “ Greeting Only ” as the recording time setting (page 41). Im...

Answering System 38 L If you adjust the speaker volume while listening to messages or having a conversation, the speaker volume for call screening is turned on again. Greeting message When the unit answers a call, a greeting message is played to callers.You can use either:– your own greeting message...

Answering System 39 Calling back (Caller ID subscribers only) If caller information was received for the call, you can call the caller back while listening to a message.Press { SP-PHONE } during playback. L To edit the number before calling back, press { EDIT } . Add or erase digits to the beginning...

Answering System 40 Erasing all messages1 { MENU } y 325 2 { r } : “ Yes ” s { OK } s { OFF } Remote operation Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to...

Answering System 41 1 Dial your phone number from a touch-tone phone. 2 Let the phone ring 15 times. L A long beep is heard. 3 Enter your remote access code within 10 seconds after the long beep. L The greeting message is played back. L You can either hang up, or enter your remote access code again ...

Voice Mail Service 42 Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phon...

Intercom/Locator 43 Intercom Intercom calls can be made:– between handsets (KX-TG3712/ KX-TG3722/KX-TG3822) – between a handset and the base unit (KX-TG3811/KX-TG3821 series: page 4) Note: L If you receive an outside call while talking on the intercom, you hear 2 tones.– To answer the call with the ...

Intercom/Locator 44 Transferring calls, conference calls Outside calls can be transferred or a conference call with an outside party can be made:– between 2 handsets (KX-TG3712/ KX-TG3722/KX-TG3822) – between a handset and the base unit (KX-TG3811/KX-TG3821 series: page 4) 1 During an outside call, ...

Useful Information 45 Wall mounting Note: L Make sure that the wall and the fixing method are strong enough to support the weight of the unit. L Drive the screws (not supplied) into the wall. Base unit (KX-TG3711/KX-TG3721 series: page 3) ■ KX-TG3711 series: page 3 ■ KX-TG3721 series: page 3 *1 When...

Useful Information 46 3 Mount the unit on a wall then slide down to secure in place. To stand on a desk Turn the bracket 180 degrees clockwise from the “WALL” position to the “DESK” direction until a click is heard. Charger Drive the screws (not supplied) into the wall. 83 mm Screws To single-linete...

Useful Information 47 Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 47).– Press { 3 } or { 4 } to move the cursor left or right. – Press dial ke...

Useful Information 49 Error messages *1 KX-TG3721/KX-TG3821 series: page 3, 4*2 KX-TG3712/KX-TG3722/KX-TG3822 Display message Cause/solution Base no power or No link. Reconnect AC adaptor. or No link. L The handset has lost communication with the base unit. Move closer to the base unit and try again...

Useful Information 50 Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. Genera...

Useful Information 51 Battery recharge Making/answering calls, intercom *1 KX-TG3721/KX-TG3811/KX-TG3821 series: page 3, 4*2 KX-TG3712, KX-TG3722, KX-TG3811/KX-TG3821 series (page 4)*3 KX-TG3721/KX-TG3821 series: page 3, 4 Problem Cause/solution The handset beeps and/or d flashes. L Battery charge i...

Useful Information 52 Caller ID Answering system (KX-TG3721/KX-TG3821 series: page 3, 4) Problem Cause/solution Caller information is not displayed. L You must subscribe to a Caller ID service. Contact your service provider/telephone company for details. L If your unit is connected to any additional...

Useful Information 54 Registering a handset to the base unit 1 Handset: { MENU } y 13 z 2 Base unit: ■ KX-TG3711 series: page 3 Press and hold { LOCATOR } for about 5 seconds. (No registration tone) ■ KX-TG3721/KX-TG3811/KX-TG3821 series: page 3, 4 Press and hold { LOCATOR } for about 5 seconds unti...

Index 55 Index A Alarm: 32 Answering calls: 19 Answering system Call screening: 37 Erasing messages: 38 , 39 , 40 Greeting message: 38 Greeting only: 41 Listening to messages: 38 , 39 , 40 Number of rings: 41 Recording time: 41 Remote access code: 40 Remote operation: 40 Toll saver: 41 Turning on/of...

PNQX3187ZA TC0611MG0 For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. © Panasonic System Networks Co., Ltd. 2011 Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your pur...