Page 2 - System Components
2 Installation Manual System Components System Components Table Model Description Main Unit KX-TES824 Advanced Hybrid System: 3 to 8 Outside (CO) Lines, 8 to 24 Extensions KX-TEM824 Advanced Hybrid System: 6 to 8 Outside (CO) Lines, 16 to 24 Extensions Optional Service Cards KX-TE82461 4-Port Doorph...
Page 4 - Important Safety Instructions; SAVE THESE INSTRUCTIONS
4 Installation Manual Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and i...
Page 5 - Precautions
Installation Manual 5 Precautions • Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the PBX. • This unit should be kept free of dust, moisture, high temp...
Page 6 - WARNING; For Future Reference
6 Installation Manual Notes • When disposing of any of the above products, all batteries must be removed. Follow the applicable laws, regulations, and guidelines in your country/area regarding disposal of batteries. • When replacing a battery, use only the same battery type, or an equivalent recomme...
Page 8 - Introduction; About the Installation Manual; About the Other Manuals; Trademarks
8 Installation Manual Introduction About the Installation Manual This Installation Manual is designed to serve as an overall technical reference for Panasonic Advanced Hybrid System, KX-TES824 and KX-TEM824. It explains how to install the hardware and programme this PBX using KX-TE Maintenance Conso...
Page 9 - Precautions for Users in the United Kingdom; THIS APPLIANCE MUST BE EARTHED.
Installation Manual 9 Precautions for Users in the United Kingdom FOR YOUR SAFETY, PLEASE READ THE FOLLOWING TEXT CAREFULLY. This appliance is supplied with a moulded three-pin mains plug for your safety and convenience. A 5 amp fuse is fitted in this plug. Should the fuse need to be replaced, pleas...
Page 11 - Table of Contents
Installation Manual 11 Table of Contents 1 System Outline ......................................................................................13 1.1 System Highlights .......................................................................................................... 14 1.1.1 System Highligh...
Page 13 - Section 1
Installation Manual 13 Section 1 System Outline This section provides general information on the Advanced Hybrid System, including system capacity and specifications.
Page 14 - System Highlights; System Highlights
1.1 System Highlights 14 Installation Manual 1.1 System Highlights 1.1.1 System Highlights Built-in Voice Message (BV) (Optional voice message card required) Built-in Voice Message (BV) allows a caller to leave a voice message in a user's personal message area or the PBX's common message area. Fixed...
Page 15 - Basic System Construction; Main Unit
1.2 Basic System Construction Installation Manual 15 1.2 Basic System Construction 1.2.1 Main Unit The KX-TES824 has a basic capacity of 3 outside (CO) lines and 8 extensions, and the KX-TEM824 has a basic capacity of 6 outside (CO) lines and 16 extensions. It is capable of supporting Panasonic prop...
Page 16 - System Connection Diagram
1.2 Basic System Construction 16 Installation Manual 1.2.2 System Connection Diagram • Connect a display-equipped proprietary telephone (PT) to extension jack 01, as this extension is automatically designated as the manager extension. • PTs and single line telephones (SLTs) can be connected in paral...
Page 17 - Specifications; General Description
1.3 Specifications Installation Manual 17 1.3 Specifications 1.3.1 General Description Control Bus Original bus (16-bit, 24 MHz) Switching Space Division CMOS Crosspoint Switch Power Input 100 V AC to 240 V AC, 1.5A to 0.75A, 50 Hz/60 Hz External Battery +24 V DC (+12 V DC × 2) Maximum Power Failure...
Page 18 - Characteristics
1.3 Specifications 18 Installation Manual 1.3.2 Characteristics Terminal Equipment Loop Limit PT 40 Ω SLT 600 Ω including set Doorphone 20 Ω Minimum Leakage Resistance 15 000 Ω minimum Maximum Number of Extension Instruments per Line 1 PT or SLT in standard connection 1 PT and 1 SLT in parallel conn...
Page 19 - System Capacity
1.3 Specifications Installation Manual 19 1.3.3 System Capacity System Capacity Maximum Cards and Terminal Equipment System Data TES824 TEM824 Basic System Outside (CO) lines 3 6 Extensions 8 16 Fully Expanded System Outside (CO) lines 8 8 Extensions 24 24 Item TES824 TEM824 PT and SLT 40 40 3-Port ...
Page 21 - Section 2
Installation Manual 21 Section 2 Installation This section describes how to install the Advanced Hybrid System. Detailed instructions for installing the main unit and optional service cards, and cabling of peripheral equipment are provided. Information on system expansion and peripheral equipment in...
Page 22 - Before Installing; Before Installing; Safety Installation Instructions; Installation Precautions; Wiring Precautions
2.1 Before Installing 22 Installation Manual 2.1 Before Installing 2.1.1 Before Installing Please read the following notes concerning installation and connection before installing the PBX and terminal equipment. Be sure to comply with all applicable laws, regulations, and guidelines. Safety Installa...
Page 24 - Installing the Advanced Hybrid System; Unpacking
2.2 Installing the Advanced Hybrid System 24 Installation Manual 2.2 Installing the Advanced Hybrid System 2.2.1 Unpacking The following items are included upon shipment. Main Unit 1 AC Cord* 1* CD-ROM 1 Getting Started 1 Screw (Wall Mounting) 3 Washer (Wall Mounting) 3 Pager Connector 1 Audio Sourc...
Page 25 - Names and Locations
2.2 Installing the Advanced Hybrid System Installation Manual 25 2.2.2 Names and Locations Side View RS-232C Port USB Port AC Inlet Protective Earth Terminal Power Switch Run Indicator Extension Modular Jacks MOH Jack Outside (CO) Line Modular Jacks Pager Jack Battery Interface Strap Hole
Page 26 - Opening/Closing Covers; Opening Covers
2.2 Installing the Advanced Hybrid System 26 Installation Manual 2.2.3 Opening/Closing Covers Opening Covers 1. Loosen the top cover screw. 2. Remove the top front cover. Note The screw cannot be removed from the cover. 3. Remove the 2 bottom-cover screws. 4. Open the bottom front cover. Top front c...
Page 27 - Closing Covers; CAUTION
2.2 Installing the Advanced Hybrid System Installation Manual 27 Closing Covers 1. Replace the bottom front cover. 2. Attach the 2 bottom-cover screws. 3. Replace the top front cover and tighten the screw. Note For safety reasons, keep the front covers closed while the PBX is in operation. CAUTION T...
Page 28 - Securing Cords
2.2 Installing the Advanced Hybrid System 28 Installation Manual 2.2.4 Securing Cords 1. Insert the rivet into the hole in the strap. 2. Insert the rivet and strap into the hole on the PBX. 3. Wrap the strap around all of the cords. 4. Close the covers. ( → 2.2.3 Opening/Closing Covers) 5. Tie toget...
Page 30 - Connecting Frame Earth; IMPORTANT
2.2 Installing the Advanced Hybrid System 30 Installation Manual 2.2.5 Connecting Frame Earth IMPORTANT Connect the frame of the PBX to earth. • Be sure to comply with all applicable laws, regulations, and guidelines. • Proper earthing is very important to protect the PBX from external noise and to ...
Page 31 - Connecting Backup Batteries
2.2 Installing the Advanced Hybrid System Installation Manual 31 2.2.6 Connecting Backup Batteries Backup batteries and a backup battery cable (KX-A227) provide a backup power supply to allow full use of the PBX in the event of a power failure. In a power failure, the backup batteries automatically ...
Page 33 - Wall Mounting; Mounting on a Wooden Wall
2.2 Installing the Advanced Hybrid System Installation Manual 33 2.2.7 Wall Mounting The PBX is designed for wall mounting only. The wall where the PBX is to be mounted must be able to support the weight of the PBX. When wall mounting the main unit, use either the included screws, or screws of the s...
Page 34 - Mounting on a Concrete or Mortar Wall
2.2 Installing the Advanced Hybrid System 34 Installation Manual • Be careful not to drop the cabinet. Mounting on a Concrete or Mortar Wall The included screws may be used when mounting the main unit on a concrete or mortar wall. User-supplied anchor plugs are also necessary. 1. Place the template ...
Page 36 - Installing Surge Protector; Overview; Installation
2.2 Installing the Advanced Hybrid System 36 Installation Manual 2.2.8 Installing Surge Protector Overview A massive electrical surge can be caused if lightning strikes a telephone cable 10 m above ground, or if a telephone line comes into contact with a power line. A surge protector is a device tha...
Page 37 - Outside Installation; Installation of an Earth Rod
2.2 Installing the Advanced Hybrid System Installation Manual 37 Outside Installation If you install an extension outside of the building, the following precautions are recommended: a. Install the extension wire underground. b. Use a conduit to protect the wire. Note The surge protector for an exten...
Page 39 - Installing Optional Service Cards; Location of Optional Service Cards
2.3 Installing Optional Service Cards Installation Manual 39 2.3 Installing Optional Service Cards 2.3.1 Location of Optional Service Cards Optional service cards are installed by opening the front covers of the main unit and affixing the cards to the appropriate connectors. Each card should be inst...
Page 40 - Function
2.3 Installing Optional Service Cards 40 Installation Manual 2.3.2 3-Port Analogue CO Line and 8-Port Hybrid Extension Card (KX-TE82483) Function Adds 3 outside (CO) lines and 8 hybrid extensions on the KX-TES824 basic system. Installing KX-TE82483 to KX-TES824 1. Loosen the screws and open the top ...
Page 54 - Connection
2.4 Connecting Outside (CO) Lines 54 Installation Manual 2.4 Connecting Outside (CO) Lines 2.4.1 Connecting Outside (CO) Lines Connection 1. Insert the modular plugs of the telephone line cords (2-conductor wiring) into the outside (CO) line jacks. 2. Connect the line cords to the terminal board or ...
Page 55 - Connecting Extensions; Connecting Extensions
2.5 Connecting Extensions Installation Manual 55 2.5 Connecting Extensions 2.5.1 Connecting Extensions Extension jacks can be used for proprietary telephones (PTs), Direct Station Selection (DSS) Consoles, single line telephones (SLTs), and Voice Processing Systems. Connection Insert the modular plu...
Page 57 - Connecting Extensions in Parallel
2.5 Connecting Extensions Installation Manual 57 2.5.2 Connecting Extensions in Parallel Any single line telephone (SLT) can be connected in parallel with a proprietary telephone (PT) as follows: Note An answering machine, fax machine or modem can be connected in parallel with a PT in the same way a...
Page 58 - Connecting Doorphones and Door Openers; Connecting Doorphones and Door Openers; Maximum Cabling Distance
2.6 Connecting Doorphones and Door Openers 58 Installation Manual 2.6 Connecting Doorphones and Door Openers 2.6.1 Connecting Doorphones and Door Openers Up to 4 doorphones (KX-T30865) and 4 door openers (user-supplied) can be installed. Maximum Cabling Distance Door opener current limit: 30 V DC/12...
Page 61 - Connecting Door Openers
2.6 Connecting Doorphones and Door Openers Installation Manual 61 Connecting Door Openers 1. Use a flathead screwdriver to press and hold open the button below the terminal, and insert the wire coming from the door opener into the terminal. 2. Wrap the strap around all of the cords. ( → 2.2.4 Securi...
Page 62 - Connecting Doorbell or Door Chime; Connecting Doorbell or Door Chime
2.7 Connecting Doorbell or Door Chime 62 Installation Manual 2.7 Connecting Doorbell or Door Chime 2.7.1 Connecting Doorbell or Door Chime Use a flathead screwdriver to press and hold open the button below the terminal, and insert the wire coming from the doorbell or door chime into the terminal. Yo...
Page 63 - Connecting Peripherals; Connecting Peripherals
2.8 Connecting Peripherals Installation Manual 63 2.8 Connecting Peripherals 2.8.1 Connecting Peripherals Note Be sure to comply with the above maximum distance between the PBX and each peripheral. BGM/MOH 1 audio source (user-supplied), such as a radio or CD player, can be connected to the PBX and ...
Page 64 - Pager
2.8 Connecting Peripherals 64 Installation Manual the MOH Jack of the PBX. Use an EIAJ RC-6701 A plug (2-conductor, 3.5 mm in diameter). • Input impedance: 8 Ω CAUTION • Do not force audio cables into the jacks. Doing so may damage the connections and cause the audio to cut in and out. • The MOH por...
Page 65 - Pin Assignments
2.8 Connecting Peripherals Installation Manual 65 Pin Assignments Connection Charts For connecting a PC/printer with a 9-pin RS-232C connector For connecting a PC/printer with a 25-pin RS-232C connector No. Signal Name Function Circuit Type EIA CCITT 2 RD (RXD) Receive Data BB 104 3 4 SD (TXD) ER (D...
Page 67 - Power Failure Connections; Power Failure Connections
2.9 Power Failure Connections Installation Manual 67 2.9 Power Failure Connections 2.9.1 Power Failure Connections When the power supply to the PBX fails, power failure transfer will switch from the current connection to the Power Failure Connections. Power Failure Connections connect a specific ext...
Page 68 - Starting the Advanced Hybrid System; Starting the Advanced Hybrid System
2.10 Starting the Advanced Hybrid System 68 Installation Manual 2.10 Starting the Advanced Hybrid System 2.10.1 Starting the Advanced Hybrid System This section explains the procedure for starting the PBX for the first time, with default values, or when you wish to re-initialise the PBX. 1. Make sur...
Page 71 - Section 3
Installation Manual 71 Section 3 Guide for KX-TE Maintenance Console This section explains how to connect a PC to the Advanced Hybrid system and get started using KX-TE Maintenance Console.
Page 72 - Installing KX-TE Maintenance Console; Installing KX-TE Maintenance Console on a PC; System Requirements; Setting the Password and Password Security
3.1 Installing KX-TE Maintenance Console 72 Installation Manual 3.1 Installing KX-TE Maintenance Console 3.1.1 Installing KX-TE Maintenance Console on a PC System Requirements Operating System • Microsoft Windows 98 SE, Windows Me, Windows 2000, or Windows XP Hardware • CPU: 300 MHz Intel Celeron or...
Page 74 - Serial Interface Connection; Installing the USB Driver
3.2 Connection 74 Installation Manual 3.2 Connection 3.2.1 Connection PBX features and settings can be customised using a PC and the KX-TE Maintenance Console software. Programming can be performed both on-site, using a PC connected directly to the PBX, and off-site, by accessing the PBX via modem. ...
Page 77 - Starting KX-TE Maintenance Console for the first time
3.2 Connection Installation Manual 77 3.2.2 Starting KX-TE Maintenance Console for the first time When you start the KX-TE Maintenance Console with the Installer Level Programmer Code and connect to the PBX for the first time after initialisation (with factory default setting), Quick Setup will laun...
Page 78 - Accessing PBX via Internal Modem
3.2 Connection 78 Installation Manual 3.2.3 Accessing PBX via Internal Modem When the mode of the PBX outside (CO) line that will be accessed is 'MODEM': 1. For Dial Number, enter the telephone number assigned to the internal modem of the PBX. 2. Select Auto (Tone) or Auto (Pulse) for Dial Type. 3. ...
Page 81 - Section 4
Installation Manual 81 Section 4 Troubleshooting This section provides information on troubleshooting and resetting the Advanced Hybrid System.
Page 82 - Troubleshooting
4.1 Troubleshooting 82 Installation Manual 4.1 Troubleshooting 4.1.1 Installation PROBLEM PROBABLE CAUSE SOLUTION • Extension telephone does not function. • Faulty connection between the PBX and telephone. • Plug the telephone into the same extension port using a shor t telephone cord. If the teleph...
Page 84 - Operation
4.1 Troubleshooting 84 Installation Manual 4.1.3 Operation PROBLEM PROBABLE CAUSE SOLUTION • When using the speakerphone on an analogue proprietary telephone, no sound is heard. • The HANDSET/HEADSET selector is set to the "HEADSET" position. • When the headset is not used, set the HANDSET/H...
Page 85 - System Restart
4.1 Troubleshooting Installation Manual 85 4.1.4 System Restart If the PBX does not operate correctly, confirm that the operation/feature is being used correctly and refer to the Troubleshooting section if necessary. If the PBX still does not operate correctly, restart the PBX. When the PBX is resta...
Page 86 - System Reset with System Data Clear
4.1 Troubleshooting 86 Installation Manual 4.1.5 System Reset with System Data Clear When the PBX does not operate correctly after restarting, you can clear the programming data stored in the PBX. The PBX will restart with the default settings. 1. Make sure that all outside (CO) lines you use are co...
Page 87 - Index
Page 88 - Numerics
Index 88 Installation Manual Numerics 2-Channel Voice Message Card (KX-TE82492) 53 2-Port Analogue CO Line and 8-Port SLT Extension Card (KX-TE82480) 42 3-Port Analogue CO Line and 8-Port Hybrid Extension Card (KX- TE82483) 40 3-Port Caller ID Card (KX-TE82493) 50 4-Port Doorphone Card (KX-TE82461) ...
