NetComm NTC-790 - Manual

4 Installing and unlocking the SIM card 4.1 Inserting the SIM card First make sure the SIM card is inserted correctly. You insert the SIM with gold side up and in the direction as shown below: Revision 1.55 NetComm Limited March 2009 11

4.2 Unlocking the SIM If the SIM card is locked you will need to unlock it with a PIN provided with your SIM card. You can find out if the SIM is locked by viewing the SIM Status on the Home page: Revision 1.55 NetComm Limited March 2009 12

If the SIM Status is ENTER PIN as above then do the following: Click on the “ Security ” Link on the left Revision 1.55 NetComm Limited March 2009 13

4.3 Enter PUK If after three attempts you are requested to enter a PUK code: You will need to contact your carrier to obtain this number. Your carrier will issue you a PUK code to enable you to unlock the USIM and enter a new PIN code. Enter the new PIN and PUK codes, press save . If you have entere...

4.4 The ‘Remember PIN’ feature This feature is intended to allow the router to automatically send the PIN to the USIM each time the USIM asks for it (usually at power up). The intent of this feature is to ensure that a USIM removed from a router installed in an unattended location by an unauthorized...

5 Locking to a specific band You may want to lock the Cellular Router on to a specific band, to do this click on the “ Band ” link. You may want to do this if you’re using the router in a country with multi frequency networks that may not all support HSPA, you can select the router to only connect o...

For NTC-790, the following band settings options are applicable. UMTS 850MHz Only = UMTS 850 MHz Only WCDMA ALL = UMTS 850/2100/1900MHz UMTS 850MHz, 2G = UMTS 850 MHz GSM/EDGE/GPRS 900/1800/1900MHz 2G = GSM/EDGE/GPRS 900/1800/1900MHz All Bands (autoband) = UMTS 850/2100/1900MHz GSM/EDGE/GPRS 900/180...

6 How to Establish a Connection to the cellular network This section describes how to set up the Cellular Router to initiate a Wireless connection. There are 2 different ways to set up a wireless connection via PPP:- • Initiating the PPP Connection directly from the Cellular Router acting as the PPP...

6.1 Initiating a PPP Connection from the Cellular Router The status page of Cellular Router Setup will now be displayed as below. The PPP status on the page should be DISABLED network (as indicated by the large arrow) as your new device is not yet configured to connect to the cellular network. Click...

6.1.1 To connect using a pre-configured profile The cellular router supports 4 connection profiles; these profiles allow you to configure the settings that the router will use to connect to the cellular network. First examine the list of configured profiles Select the profile that you wish to connec...

6.1.2 To connect using a user configured profile If none of the pre-configured profiles are suitable you may configure a 4 th user defined profile as follows: Select Profile Number 4 Make sure that the APN name field is correct. This is very important. The example above shows the APN name to be “apn...

6.1.3 To confirm successful connection Now click on the link to return to the status page. Please pay close attention to PPP field on the page (shown by the arrow). PPP Status should be UP. PPP IP Address shows the current IP address that the network has allocated for the Cellular Router. Your new C...

7 Ethernet Related Commands 7.1 How to configure the Ethernet IP address This facility is available on the LAN page. The default IP of the Ethernet port is 192.168.1.50 with subnet mask 255.255.255.0. If you wish to change this then simply enter the new IP address and click on the ‘Save’ button at t...

7.3 How to configure the DHCP Server This facility is available on the DHCP page. Use the following procedure to change the Cellular Router DHCP server default settings. Ensure your PC’s Ethernet connector is configured to automatically obtain an IP and DNS server address. When you plug in the Ether...

7.3.1 How to configure the DHCP relay agent This facility is available on the DHCP page. To enable DHCP relay simply enable the DHCP relay agent and specify the DHCP server address as below: Enabling DHCP Relay will automatically disable the local DHCP server. Revision 1.55 NetComm Limited March 200...

7.3.2 How to configure static DHCP assignments This facility is available on the DHCP page. You may assign a particular IP address to a specific device every that device makes a DHCP request as follows: Click Add Enter a name for the computer or device Enter the computer or device MAC Enter the IP a...

7.4 How to configure your Device’s IP address manually (no DHCP) If your device has a statically set IP address you can have your device to work with the Cellular Router by manually configuring your device to the following settings: Set your devices IP address to any valid IP between 192.168.1.2 and...

8 Advanced Features This section explains other features that you may want to enable depending on your application. Some features can add extra stability and error recovery. Other features are available assist with integrating the router with your application. 8.1 How to configure the Periodic Ping ...

8.2 How to configure a Periodic Reset Timer This facility is available on the “ System Monitor ” page. The router can be configured to automatically reboot on a periodic interval specified in minutes. While this is not necessary, it does ensure that in the case of remote installations it will reboot...

8.3 Remote Administration Remote administration can optionally be enabled. You may connect to the IP address of the WAN (cellular) interface on port 8080 once it is connected to the cellular network via a data connection. The IP address below is an example only, yours will be different. http://10.10...

8.4 NAT Configuration You can enable or disable NAT simply by clicking on the radio button appropriately in the NAT Configuration page and then clicking the “Save” button Revision 1.55 NetComm Limited March 2009 37

8.4.1 How to configure Port Forwarding This facility is available on the “NAT” configuration page. This is only needed if you need to map inbound requests to a specific port on the Cellular IP address to a device connected on the Ethernet interface, e.g. a web camera. <Mapping No> 1 to as many...

8.5 How to configure dynamic DNS client This facility is available on the “DDNS” configuration page Dynamic DNS provides a method for the cellular router to update and external name server with the routers cellular WAN IP address. To configure dynamic DNS:- Click Enable . Select the Dynamic DNS serv...

These items may be configured separately for each of the 4 connection profiles. The following items may be configured using the “Modem” page: Baud Rate The serial (V.24) port baud rate. By default the serial line format is 8 data bits, No parity, 1 Stop bit. See “NTCSeriesCellularRouterV250(AT)manua...

For UDP the 1 st <n> bytes of each datagram sent will be set to the contents of the ID field, data follows immediately after the ID; for TCP the ID is transmitted once immediately after the connection is established. Ignore String When the “Ignore String” field is not blank (empty) the router ...

9 Routing Features 9.1 How to configure PPTP Client This page can be accessed by clicking on the PPTP link. There are a couple of steps that you need to take before obtaining a PPTP interface: 1 Get connected on to the Cellular network: To do this click on the 'Data Connection' link and in the PPP P...

NOTE – It may be necessary to add a static route using the ‘Routing’ link. The PPTP gateway is the PPTP server address and so in the static routes section under the ‘Routing’ link enter the PPTP server IP address in the Gateway IP address box. Example: If the PPTP server address is 203.44.251.100 an...

9.2 Configuring Static Routes This facility is available on the Routing HTML page. Some routes are added by default by the Cellular Router on initialisation such as the Ethernet subnet route for routing to a device on the Ethernet subnet. A PPP route is also added upon obtaining a Wireless PPP conne...

Deleting Static Routes Select the delete entry text (in blue) for the route as shown above . Revision 1.55 NetComm Limited March 2009 50

9.3 How to Configure RIP RIP (Routing Information Protocol) is used for advertising routes to other routers. Thus all the routes in the Cellular Router’s routing table will be advertised to other nearby routers. For example, the route for the Cellular Router’s Ethernet subnet could be advertised to ...

9.4 How to configure VRRP Virtual Router Redundancy Protocol (VRRP) is a non-proprietary redundancy protocol described designed to increase the availability of the default gateway servicing hosts on the same subnet. This increased reliability is achieved by advertising a "virtual router" (an...

10 Router Application and Configuration management Features to manage the cellular routers configuration and application firmware may be found on the Application Load/Saved page: 10.1 To save a copy of the routers configuration Click Save This will download a copy of the current settings from the ce...

10.2 To restore a copy of the routers configuration Click Browse . Select the configuration file you wish to restore. Click Restore . 10.3 To restore the routers configuration to the factory defaults Click Restore . You will see the following message:- Click OK . The factory default configuration is...

10.4 To upgrade to a new router application version Click on the browse button and browse to where the upgrade file is located on your PC/laptop Click Upload You will see the following message:- Click OK . You will see the following message:- Click OK . Revision 1.55 NetComm Limited March 2009 56

11 Troubleshooting 11.1 Viewing the system log To view the routers log file click the “Logfile” link Revision 1.55 NetComm Limited March 2009 58

11.2 Common problems and solutions. 11.2.1 I cannot seem to access the web page interface The default IP address of the unit is 192.168.1.50, so first try to open a web browser to this address. Also check that your laptop/PC is on the same subnet as the Cellular Router’s Ethernet port. 11.2.2 The Ce...

11.2.5 I cannot seem to get a wireless WAN connection • Click on the Data Connection link on the HTML page and check that the APN is correct. • Also check that the username and password credentials are correct if the APN in use requires these. • Make sure that Auto Connect is enabled on the PPP Prof...

11.2.8 How can I reset the cellular router’s IP address to default The IP address can be reset to default by the following actions. Read the following fully as you need to take action at certain points within a short period of time. The reason for forcing these actions is to prevent an accidental ov...

11.2.9 I am having problems getting a PPTP connection. Check the routes on the “Routing” page There should be 5 routes shown. • One route for interface eth0. • Two routes for interface ppp0. • Two routes for interface ppp1. If there are not 5 routes it is most possible:- • PPTP is not enabled. • The...

12 RS-232 Serial Port Integration Parameters You can use the guide below to design serial cables to integrate the Cellular Router into your system. Standard RS-232 DE-9 Pinout: Pin Name Direction Description --------------------------------------------------------- 1 CD —» Carrier Detect 2 RX —» Rec...

13 RJ-45 Ethernet Port Integration Parameters You can use the guide below to design Ethernet cables to integrate the Cellular Router into your systems. Standard RJ-45 Ethernet Pinout: Pin Function Color ---------------------------------------------- 1 TX + White/Orange 2 TX - Orange/White 3 RX + Whi...

14 Specifications This section covers the specifications and cable pin outs. Interface Connectors: RS-232 DE-9F Connector (DCE) 10/100 Base-T Full Duplex USB 2.0 Full Speed (12Mbps) Host Controller Power Connector: 2.1mm/5.5mm DC Barrel Jack (Center Positive) LED Indicators: SVC TYPE, Tx/Rx, DCD, RS...

15 Download and Upload Speeds The speeds here are theoretical maxima; practically they may well be lower. For UMTS HSUPA the upload speed is 1.9Mbps (upgradeable to 5.76Mbps, applicable to model NTC-790 and NTC-990) and 7.2Mbps downstream. NOTE If connected to a LAN via the Ethernet port, the connec...

17 Additional Software Packs NTC series cellular router covered in this manual supports the following additional software packs. Additional software packs provides the cellular router with add-on functionality and features. The current available additional software packs are: • Net & Mac address...

18 Legal & Regulatory Information This manual is copyright. Apart from any fair dealing for the purposes of private study, research, criticism or review, as permitted under the Copyright Act, no part may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it ...