Page 2 - Safety Information; CAUTION; RISK OF ELECTRIC SHOCK
2 Safety Information 1 Safet y Inf orma tion 1 Safety Information CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK) NO USER-SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This lightning flash with arrowhea...
Page 3 - Disposal of your old appliance; IMPORTANT SAFETY
Safety Information 3 1 Safet y Inf orma tion LG Electronics hereby declares that this/these product(s) is/are in compliance with the essential requirements and other relevant provisions of Directive 2004/108/EC, 2006/95/EC, and 2009/125/EC.European representative :LG Electronics Service Europe B.V. ...
Page 4 - On Safety; Do not Open the Display:; To Prevent Fire or Hazards:; On Installation
4 Safety Information 1 Safet y Inf orma tion On Safety This unit has been engineered and manufactured to ensure your personal safety, however improper use may result in potential electrical shock or fire hazards. In order to allow the proper operation of all safeguards incorporated in this display, ...
Page 5 - On Cleaning
Safety Information 5 1 Safet y Inf orma tion Do not press the LCD screen with your finger for a long time as this may cause some afterimages.Some dot defects may appear as Red, Green or Blue spots on the screen. However, this will have no impact or effect on the display performance.If possible, use ...
Page 6 - Contents
6 Contents Contents 1 Safety Information 3 IMPORTANT SAFETY INSTRUCTIONS 4 On Safety 4 On Installation 5 On Cleaning 5 On Repacking 5 On Disposal 5 Lifting and moving the VCS 2 Preparation 8 Introduction 8 Features 9 Unpacking 10 Overview 10 Front of the VCS 11 Rear of the VCS 12 Remote Control 12 B...
Page 7 - Operation
Contents 7 2 3 4 5 6 7 1 52 Saving and Restoring a System Configuration 53 Copying Screen Text to the Clipboard 53 Downloading Call History 53 Upgrading System Software 54 Managing Calls from the Web Administration Interface 54 Upgrading your System Software 54 Troubleshooting Upgrade Failures 55 Up...
Page 8 - Introduction; Features; Preparation
8 Preparation 2 P reparation Introduction The LG video conference monitor is designed to be used for video conferencing, enabling people in a different space such as a conference room or office to have a meeting (by seeing, listening and speaking to each other on a screen.) Through this device, not ...
Page 9 - Unpacking; NOTE
Preparation 9 2 P reparation Unpacking Check your product box for the following items. If there are any missing accessories, contact the local dealer where you purchased your product. The illustrations in this manual may differ from the actual product and item. Video Conference Monitor Quick Setup G...
Page 10 - Overview; Front of the VCS
10 Preparation 2 P reparation Overview Front of the VCS a b c d e f g h i a High Definition Camera. b Internal microphone. c VCS condition Indicator: Lights when the VCS turns on. d Remote Sensor: Point the remote control here. e : Logo for Headset jack. f : Logo for Microphone jack. g VCS/MNT: Chan...
Page 11 - OSD lock / unlock function; Rear of the VCS; You must turn the unit on using the main power switch after
Preparation 11 2 P reparation NOTE OSD lock / unlock function You can lock the current control settings, so that they cannot be inadvertently changed.1. Press and hold the MENU button for several seconds. The message “OSD LOCKED” should appear.2. You can unlock the OSD controls at any time by holdin...
Page 12 - Remote Control; Battery Installation
12 Preparation 2 P reparation Remote Control This remote control provides wireless control of Video conference system functions and enables you to navigate the user interface, place and receive calls. (You cannot control the monitor using this remote control) Button Description Button Description Us...
Page 13 - Connections; Attaching the stand; Installation
Installation 13 3 Installa tion Connections CAUTION Before setting up the monitor, ensure that the power to the monitor, the computer system and other attached devices are turned off. Attaching the stand 1. Lay the VCS with the screen side down on a flat surface. CAUTION Lay a foam mat or soft prote...
Page 14 - Disassembling the stand
14 Installation 3 Installa tion CAUTION Do not attempt to tighten a screw too tightly. If you do, the thread groove or the grip of the locking nut may become damaged. Tighten a screw to fix a monitor on the stand base so that it does not separate. This may cause an accident. 4. Once assembled, lift ...
Page 15 - Connecting to a PC; HDMI connection
Installation 15 3 Installa tion Connecting to a PC This VCS supports the Plug & Play feature and has built-in speakers.Connect the VCS according to your PC. Refer to the following table. HDMI D-SUB Video O (Digital) O (Analog) Audio O (Digital) X HDMI connection Transmits the digital video and a...
Page 17 - Connecting Network; Connecting Power; You must turn the unit on using the
Installation 17 3 Installa tion Connecting Network Connect the LAN port on the rear of the VCS to your network using the optional LAN cable. This device has two LAN ports. One of them is for network and the other is for PC. If you connect the PC as shown below, you can use the network on the PC and ...
Page 18 - Connecting Headphones; Connecting a Microphone; Administrator Preferences : Audio
18 Installation 3 Installa tion Connecting Headphones Connect a headphone cable to the headphone jack at the bottom of the VCS. Headphone connection Broadband Service Connecting a Microphone Connect a microphone to the microphone jack at the bottom of the VCS. To use the external microphone, you hav...
Page 19 - Adjusting the angle of the Monitor and camera
Installation 19 3 Installa tion Attaching the back cover Attach the back covers when all of the connections are made as shown in the following illustrations. Attaching the back cover Adjusting the angle of the Monitor and camera After installation, adjust the angle of the Monitor and camera in vario...
Page 20 - Initial settings for VCS
20 Installation 3 Installa tion Initial settings for VCS When you access the VCS for the first time, the Initial setting screen appears. Select a language and customize the basic settings.1. Turn on the unit. System booting will commence. The logo image will be displayed during the system booting.2....
Page 24 - Main screen overview
24 Installation 3 Installa tion Main screen overview a b c d e f g a Video Call button: Use this button to dial numbers manually. b Local Video Window: Displays the current input video of the local camera. c The redial list: You can make a call by selecting a number from a list of recently dialed nu...
Page 25 - Icon
Installation 25 3 Installa tion Icon Description Indicates a video call in progress. An orange circle appears to the right of the video icon to indicate a video call in progress. Indicates a voice call in progress. An orange circle appears to the right of the voice icon to indicate a voice call in p...
Page 26 - Accessing the System Menu
26 Installation 3 Installa tion Accessing the System Menu 1. On the main screen, press the button to access the System Menu. The system information and the configuration menu are displayed. The system information pages show the configuration and status information about your system. Use the and butt...
Page 27 - User Preferences setup
Installation 27 3 Installa tion User Preferences setup Access User Preferences from which you can do the following: • Appearance: Change the appearance of the user interface, including the language, screen saver and screen saver timeout, system sleep timeout, and the duration of time that the user i...
Page 28 - Administrator Preferences; Accessing Administrative Features; Administration Using the Remote Control; Administration from a Web Browser
28 Installation 3 Installa tion Administrator Preferences Administrator Preferences is protected by password and contains preferences for administrators only. Accessing Administrative Features You can manage your video communications system using the remote control or remotely using a web browser, t...
Page 29 - Administration from an SSH Session
Installation 29 3 Installa tion To access the web administration interface, follow these steps. 1. Open a web browser and enter the IP address of your system in the web address field. The IP address of the system appears at the top of the main screen in the user interface. A login screen appears. NO...
Page 30 - Configuring Call Preferences; Managing Bandwidth; Auto Answer Options
30 Installation 3 Installa tion Configuring Call Preferences All users can set auto answer options for calls and specify the maximum number of entries to appear in the Redial list. Refer to “Placing a Call” on page 56 for more information.Administrators can configure the maximum call time and bandwi...
Page 31 - Admission Control; Configuring Security Preferences; Administrator Preferences : Security
Installation 31 3 Installa tion - Select Answer and press OK to accept the call. - Select Ignore and press OK to reject the call. • Auto Answer Mute: If it is set to Enabled (the default), and the Auto Answer preference is set to Enabled, the system is muted when a call connects. • Auto Answer Multi...
Page 32 - Changing the Administrator Password; Setting the User Password; Administrator Preferences : Security : Passwords
32 Installation 3 Installa tion Changing the Administrator Password You can protect the administrator preferences with a secure password to prevent occasional users from changing them. To change the administrator password, follow these steps:1. From the System Menu, access Administrator Preferences ...
Page 33 - Viewing Recent Configuration Changes; Administrator Preferences : Recent; Configuring Audio Behaviors
Installation 33 3 Installa tion Viewing Recent Configuration Changes As an aid to troubleshooting issues that you may encounter with your system or to quickly access a preference that has been recently changed, view the preferences in Administrator Preferences : Recent . Preferences that have depend...
Page 34 - Selecting the Active Microphone; User Preferences; Testing Primary Audio Output
34 Installation 3 Installa tion Selecting the Active Microphone To select a device to serve as the active microphone, navigate to Administrator Preferences : Audio and select a device in the Active Microphone preference. The options that are available for the Active Microphone are Auto (default), Mi...
Page 35 - Configuring Network Usage; Administrator Preferences : Network : General; Specifying a Locally Configured IP Address; Administrator Preferences : Network : General : Network Speed
Installation 35 3 Installa tion Configuring Network Usage To configure preferences that affect how your system functions with other servers and devices on your local network, access Administrator Preferences : Network : General . NOTE This unit cannot detect a change to its IP address if the change ...
Page 36 - Specifying a VLAN Tag; Specifying an NTP Server; Server Hostname; Enabling IPv6 Addressing
36 Installation 3 Installa tion Specifying a VLAN Tag If you have static virtual local area networks ( VLANs) configured in your environment, you can configure your system to apply a VLAN tag to outgoing packets and only accept incoming tagged packets that have the same VLAN identifier. To enable th...
Page 37 - Enabling Network Address Translation (NAT); Administrator Preferences : Network : NAT
Installation 37 3 Installa tion Enabling Network Address Translation (NAT) Network Address Translation (NAT ) enables communication between devices on your LAN that have private IP addresses and devices that are accessed through a public IP network. Static NAT ensures that the same public IP address...
Page 38 - Configuring Quality of Service; Administrator Preferences : Network : Network QoS; Configuring LifeSize Transit Preferences
38 Installation 3 Installa tion H.323 two-way call required ports: Call Type Number of Required UDP and TCP Ports Video • 8 UDP ports (6 if presentations are disabled)• 2 TCP ports• TCP port 1720• Each additional video participant added requires 8 UDP ports and 2 TCP ports per H.323 participant. Voi...
Page 39 - Disabling Access to the Local Directory; Administrator; Administrator Preferences : Directory
Installation 39 3 Installa tion Disabling Access to the Local Directory By default, users can place calls using entries in the local directory and add, remove, or modify these entries. For more information, refer to “Placing a Call from the Directory” on page 57.Administrators can disable user acces...
Page 40 - Reading from an LDAP Server; Configuring Auto Discovery
40 Installation 3 Installa tion Reading from an LDAP Server When you enable and configure LDAP preferences to populate the corporate directory, you specify the hostname, login and query parameters, and the refresh interval for reading data from a preconfigured LDAP server. LG recommends that you use...
Page 41 - Enabling Telepresence; Administrator Preferences :; Configuring Communications Preferences
Installation 41 3 Installa tion Enabling Telepresence You can set the system to telepresence mode in which a conference administrator controls calls from a control panel (such as LifeSize Control or the Call Manager in the web administration interface).Enabling telepresence removes the user interfac...
Page 42 - Configuring Dialing Options; Specifying H.323 Settings
42 Installation 3 Installa tion Configuring Dialing Options You can choose voice and video dialing options during the initial configuration, when performing a system reset, or at any other time by accessing Administrator Preferences : Communications : General . Receiving Presentations This system ca...
Page 43 - Configuring SIP Settings
Installation 43 3 Installa tion Enabling H.460 Support for H.323 Calls This system supports the H.460 protocol for firewall and NAT traversal of H.323 calls. You must have an H.460 server configured in your environment for this feature to function properly. NOTE If you configure H.323 settings and e...
Page 44 - Configuring Appearance Preferences; User Preferences : Appearance
44 Installation 3 Installa tion NOTE The system reboots if you change the UDP signaling port, enable or disable TCP or TLS signaling, or change the TCP or TLS signaling ports. If you enable TLS signaling, the system attempts to use Secure Real-time Transport Protocol (SRTP) for media encryption in S...
Page 45 - Configuring Display Preferences; Configuring Video Behaviors
Installation 45 3 Installa tion Configuring Display Preferences Only administrators can configure preferences that affect display types, resolutions, and energy management options. Display preferences appear in Administrator Preferences : Appearance : Displays . Typically, you configure display reso...
Page 46 - Selecting Priority of Quality Metrics for Source Video; Administrator Preferences : Video; Configuring System Settings; Administrator Preferences : System
46 Installation 3 Installa tion Selecting Priority of Quality Metrics for Source Video You can favor sharpness or motion as a priority for the quality of primary video that the system sends to the far end during a call. If you favor sharpness by selecting a smaller number for the Administrator Prefe...
Page 47 - Rebooting the System automatically; Administrator Preferences : System : License Keys
Installation 47 3 Installa tion Rebooting the System automatically You can reboot the system once a day automatically. If you set the Auto Reboot option to Yes, the reboot occurs at 4:02 am local time if the system is asleep. Identifying the System To change the system name, dialing numbers, and geo...
Page 49 - Restoring Default Settings; Administrator Preferences : System : System Reset; Using Diagnostics Preferences and Tools; Administrator Preferences : Diagnostics
Installation 49 3 Installa tion Restoring Default Settings Administrator preferences contain the configuration of the entire system. You may need to reset the system to its default state to correct unknown problems you may be experiencing or to return to a known configuration. You can reset the syst...
Page 50 - Using Camera Diagnostic Preferences
50 Installation 3 Installa tion Using Camera Diagnostic Preferences You can use the camera diagnostic preferences in User Preferences or Administrator Preferences : Diagnostics to adjust camera brightness and white balance and correct for some types of flicker that may appear in the video. Using Col...
Page 51 - Do Not Disturb
Installation 51 3 Installa tion Do Not Disturb Activate the system Do Not Disturb feature. For more information, refer to “Answering or Rejecting a Call” on page 58.
Page 52 - Exclusive Web Administration Features; Using Advanced Directory Features
52 Installation 3 Installa tion Exclusive Web Administration Features You can perform the same administrative configuration from the web administration interface that is available from the user interface. The web administration interface contains the following additional features not available from ...
Page 53 - Copying Screen Text to the Clipboard
Installation 53 3 Installa tion 3. Close all calls connected to the system. If calls are connected when you perform a restore, a dialog appears prompting you to continue or cancel the restore. If you continue, the system restore process terminates the calls. 4. In the web administration interface, n...
Page 54 - Managing Calls from the Web Administration Interface; Troubleshooting Upgrade Failures
54 Installation 3 Installa tion Managing Calls from the Web Administration Interface You can place calls from the Directory tab by selecting an entry and clicking Dial. Dialing an entry from the directory invokes the Call Manager. The Call Manager tab includes all call management features that are a...
Page 55 - Upgrade Error Codes
Installation 55 3 Installa tion Upgrade Error Codes Following are the error codes you may receive when an upgrade fails. Code Problem Description 1 Internal error The system is missing critical files. 2 Switch to upgrade failed The command to set the active partition failed. 3 Write failed A write f...
Page 56 - Near End Video Quality; Placing a Call from the REDIAL List
56 Operation 4 Oper ation Near End Video Quality Before you place a call, examine the near end video image of the camera. If the image flickers, colors appear unbalanced, or the image appears too dark, you may need to adjust the room lighting or camera brightness and whitebalance. Placing a Call You...
Page 57 - User Preferences : Calls; Placing a Call from the Directory; To place a call from the directory, follow these steps:; Manually Dialing a Number from the Main Screen; Manually Dialing a Video Number
Operation 57 4 Oper ation NOTE • Selecting Auto from the Video Call selection before placing a call does not change the bandwidth selection for an entry on the REDIAL list that does not have Auto as its last called bandwidth. • You can adjust the maximum number of entries that appear in the REDIAL l...
Page 58 - Manually Dialing a Voice Number; Answering or Rejecting a Call
58 Operation 4 Oper ation 2. Enter the number you wish to call. The last manually entered number appears by default. To edit the number, use the following keys: • The button behaves as the backspace. • The button displays the keyboard from which you can enter alphanumeric characters. Use the arrow k...
Page 59 - Using System Do Not Disturb; Managing a Call; Call Status
Operation 59 4 Oper ation Using System Do Not Disturb You can enable the system Do Not Disturb feature to show only the background image of the main screen with the status and navigation bars and a system Do Not Disturb message. When the system Do Not Disturb feature is enabled, the system responds ...
Page 60 - Hiding or Showing User Interface Elements; Managing Audio; Identifying the Dominant Speaker; Managing PIP; User Preferences : Appearance : Picture in Picture; Managing Video Layout
60 Operation 4 Oper ation Hiding or Showing User Interface Elements By default, the system information, status bar and navigation bar fade from the screen after a call has been connected for 10 seconds. This interval resets after any interaction with the system. You can adjust the duration of the fa...
Page 62 - Viewing Call Statistics; Ending a Call from the Call Manager
62 Operation 4 Oper ation Viewing Call Statistics To view statistical information about a call, follow these steps: 1. During a call, press the button. 2. Audio and video statistics for the current call appear on the screen. Two columns of statistics, Receive and Transmit appear. The total bandwidth...
Page 63 - Ending a Call from the REDIAL List; Managing the REDIAL List; Locking and Unlocking Entries in the REDIAL List; Removing an Entry from the REDIAL List
Operation 63 4 Oper ation Ending a Call from the REDIAL List To hang up a call from the REDIAL list, follow these steps: 1. Press the button to return to the main screen. 2. On the REDIAL list, an orange LED indicator appears to the left of the voice or video number currently in the call. Use the ar...
Page 64 - Managing the Directory; Adding an Entry to the Local Directory
64 Operation 4 Oper ation Managing the Directory If you have access to the local directory, you can add, remove or edit entries. Adding an Entry to the Local Directory You can create up to 1 000 entries in the local directory. To add an entry to the local directory, follow the steps below: 1. Access...
Page 65 - Editing an Entry in the Local Directory; Adding an Entry to the Meetings Directory
Operation 65 4 Oper ation Editing an Entry in the Local Directory You can edit an entry in the local directory.1. Select the entry you wish to edit. 2. Press the button. 3. Select Edit from the menu, and press OK.4. Modify values in the Edit Directory Entry dialog. 4-1. Press OK to select a field yo...
Page 66 - Customizing OSD settings; Navigation button overview; MENU settings; Monitor settings
66 Monitor settings 5 Monit or se ttings Customizing OSD settings Navigation button overview Button OSD Description MENU • Displays the main menu. • Enter the MENU option.• Move to the previous menu. MODE • Displays the main menu.• Enter the MODE option. • Select the sub-menu title.• Decrease the op...
Page 67 - MENU
Monitor settings 67 5 Monit or se ttings MENU Supported Input Description PICTURE BRIGHTNESS HDMI (Digital signal input.) D-SUB (Analog signal input.) You can adjust the level of the Brightness. The lower the level, the softer the image. CONTRAST You can adjust the level of the Contrast. Increases o...
Page 68 - MODE settings
68 Monitor settings 5 Monit or se ttings OTHERS LANGUAGE HDMI (Digital signal input.)D-SUB (Analog signal input.) To choose the language in which the control names are displayed. POWER INDICATOR HDMI (Digital signal input.)D-SUB (Analog signal input.) Use this function to set the power indicator on ...
Page 69 - User Preferences : Diagnostics; Troubleshooting
Troubleshooting 69 6 Trouble shoo ting Check the following guide for the possible cause of a problem before contacting service. Symptoms Solutions The system power does not turn on. Check the power cable is connected correctly. Check the input voltage is correct. Check the main power switch is turne...
Page 71 - Specifications; Appendix
Appendix 71 7 Appendix Specifications ITEM Specification Monitor Viewable image size 60.96 cm Full HD Brightness, Typical 300 cd/m 2 Contrast Ratio, Typical 1000:1 DFC 5M:1 Response Time, Typical 5 ms Display frequency range 1 920 x 1 080 @ 60 Hz Display color 16.7M Digital Controls with 15 Language...
Page 74 - WARRANTY CARD; Terms and Conditions
74 Appendix 7 Appendix WARRANTY CARD END USER Name Product Address of END USER Model Serial No Telephone Dealer Name Fax Dealer Address Email Address Dealer Telephone Date of Purchase(yyyy-mm--dd) Dealer Fax Invoice No. Dealer E-Mail 1. The warranty card should be completed in full and returned to t...
