LG 55EW5G-A - User Manual

5 ENGLISH _inde x • If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. - Otherwise, this may cause a fire or electric shock due to damage to the product. • Keep the power cord or AC adapter away from any heating devices. -...

6 ENGLISH _inde x Precautions for Moving the Product WARNING • Contact the service center before moving the product. - It may cause electric shock and damage the product. • Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved. - You may be elec...

7 ENGLISH _inde x Precautions for Installing the Product WARNING • Contact the service center before installing the product. - It can cause electric shock and damage the product. • Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects near ...

9 ENGLISH _inde x Precautions for Cleaning the Product WARNING • Keep the product clean at all times. - If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage. • When you need to clean the inside of the product, you must contact the service ce...

10 ENGLISH _inde x Precautions for Using the Product WARNING • Do not use the product in any environment with excessively high temperatures or humidity. • If you use the product for a long period of time, take a rest from time to time to protect your vision. - Extended viewing could result in impair...

12 ENGLISH _inde x Precautions for Using the Remote control WARNING • Avoid places with high humidity. - It may cause electrical shock or damage the product. • Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. - It may cause fire and you may be...

13 ENGLISH _inde x Precautions for Experiencing Image Retention • Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. - Use a ...

14 ENGLISH _inde x ASSEMBLY AND PREPARATION CAUTION • Always use genuine components to ensure safety and product performance. • The product warranty will not cover damage or injury caused by the use of counterfeit components. • Connect the power cord to the product before you plug it into a wall out...

15 ENGLISH _inde x Product Installation Neither a separate stand nor a wall-hanging unit is provided with this product. CAUTION • Disconnect the power cord before moving or installing the monitor to avoid risk of electric shock. • If you install the monitor on the ceiling, it may fall down and cause...

16 ENGLISH _inde x Safety and Precaution Guide for Installation Please connect the power after all work is completed. Connecting the Signage Box and Panel • The warranty will not cover any component damage caused by electrostatic discharge at the time of installation. When installing this product, y...

19 ENGLISH _inde x Connecting the LC (Luminance Compensation) Cable Basic Connection Diagram of the LC (Luminance Compensation) Cable NOTE • Connect the port with an attached label to LC IN. • If not properly connected, the LC (Luminance Compensation) function does not operate as intended. • The LC ...

20 ENGLISH _inde x REMOTE CONTROL The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, open the battery cover, place batteries (1.5 V AAA) matching and terminals to the labels inside the ...

22 ENGLISH _inde x MAKING CONNECTIONS You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of ...

23 ENGLISH _inde x • If you cannot hear any sound in HDMI mode please check your PC settings. Some PCs require you to manually change the default audio output to HDMI. • If you want to use HDMI-PC mode, you must set your PC/DTV to PC mode. • You may experience compatibility issues if you use HDMI-PC...

24 ENGLISH _inde x TROUBLESHOOTING Ů Each model may have different points to check. Ů For information on your PC settings, refer to the Windows Help. Issues Related to Use • The power won’t turn on. - Check if the power cord is correctly plugged into the power outlet. - Try turning the power on afte...

29 ENGLISH _inde x PRODUCT SPECIFICATIONS The product specifications below may be changed without prior notice due to upgrade of product functions.“ ” refers to alternating current (AC), and “ ” refers to direct current (DC). OLED screen Screen type Thin Film Transistor (TFT)OLED Screen Operating co...

33 ENGLISH _inde x LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com . The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Ma...

Please read this manual carefully before operation and retain it for future reference. webOS 4.0 www.lg.com USER MANUAL LG Digital Signage (MONITOR SIGNAGE)

ENGLISH 2 CONTENTS SETTINGS ......................................4 -Home .......................................................................................4 Global ButtonsDashboard[Content Manager] -Ez Setting .............................................................................5 [Vide...

ENGLISH 3 To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge....

ENGLISH 4 NOTE • Software-related content may be changed without prior notice due to upgrades of the product functions. • Some features described in the User Manual may not be supported in certain models and countries. • SNMP 2.0 is supported. SETTINGS Home Global Buttons • [Position]: Navigate to t...

ENGLISH 5 Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. • [Tile Mode]: Turn [Tile Mode] on or off. • [Tile Mode Settings]: Display a single integrated screen on multiple Signage monitors. • [Natural Mode]: Display the image excluding the are...

ENGLISH 14 General [Language] [General] [Language] You can select the menu language to be displayed on the screen. • [Menu Language]: Sets the language of your Signage monitor. • [Keyboard Language]: Sets the language of the keyboard displayed on the screen. [System Information] [General] [System In...

ENGLISH 28 [Pointer Options] You can set the speed and size of the pointer that appears on the screen to your liking. • Speed: You can set the movement speed of the pointer. • Pointer Size: You can set the size of the pointer. Display [Picture Mode] [Display] [Picture Mode] [Mode] This feature enabl...

ENGLISH 35 [Phase Shift] Phase Shift can make adjustment of LED screen output timming.LED screen can adjust timing manually to remove visual artefacts with Phase Shift, if camera recoding result make double image(double frame). • Range : 0~360. - 0: Don’t use Phase Shift - When [Frame Control] is us...

ENGLISH 41 Sound [Sound Mode] [Sound] [Sound Mode] [Sound Mode] The best sound quality will be selected automatically depending on the video type currently being watched. • [Standard]: This sound mode works well for content of all types. • [Cinema]: Optimize sound for watching movies. • [Clear Voice...

ENGLISH 44 Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] When you set the Home Dashboard Lock, you can limit the change in the settings of the Home Dashboard. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be changed. [OSD Lock]...

ENGLISH 46 CONTENT MANAGER Web Login • Different features are supported depending on the product. This Signage product comes with a feature that enables you to access it on your PC or mobile device. - Content Manager, Group Manager 2.0, Control Manager, Log Out, Change Password menus are provided. •...

ENGLISH 56 ScreenShare This feature allows the screen of a user’s device such as a mobile or PC Windows to be shared with a display using a wireless connection such as WiDi or Miracast. How to Use [ScreenShare] [ScreenShare] 1 Connect according to the instructions provided by the guide that can be a...

ENGLISH 57 LG Presenter This feature is to display the PC (Windows or Mac OS) screen on the Signage monitor with wired/wireless connection to the PC. To use this feature, you need to install LG Presenter PC Client (“Client”) on the PC. You can use LG Presenter in the following ways. - Connect: Enter...

ENGLISH 58 Connect On Signage [LG Presenter] On PC 1 Go to www.lge.com/LGP to download the Client. 2 Install and run the downloaded Client. 3 Enter the username you want and press the button . 4 Select either auto search or manual search to connect your device. • Auto search - When the list of Signa...

ENGLISH 59 Screen Share 1 Select the screen you want to share and press the “Share” button. 2 To leave Screen Share, press the [STOP] button. CAUTION • if Screen Share does not work or won’t connect to the Signage device, check the firewall settings on your PC. Handover PC1: The PC where the client ...

ENGLISH 60 MANAGEMENT TOOLS Control Manager Control and check the status of the display through the Web browser.This function is available for PCs and mobile devices.Different features are supported depending on the product. Function • [Dashboard]: Display a summary of the product's status and provi...

ENGLISH 61 Picture ID [Picture ID] is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with an IR receiver and other monitors using RS-232C cables. Each monitor is identified by a Set ID. Setting [Picture...

ENGLISH 62 TOUCH Touch Assistive Menu This touch-exclusive feature allows the user to configure settings without a remote control.Touching the screen for a certain period of time or pressing the Touch Assistive Menu local key brings up the Touch Assistive Menu on the screen.Different features are su...

ENGLISH 63 TO CONTROL AN EXTERNAL PC USING TOUCH SCREEN • This only applies to certain models. Connecting to a PC Connecting this product to a PC with a USB cable (Type A to Type B) allows you to control the connected PC by touching the screen of the product.For a PC that supports USB-C, use a USB-C...

ENGLISH 64 SMART CALIBRATION How to Run [Smart Calibration] 1 Set the Set ID of each set. 2 Select the [Picture Mode] to execute Smart Calibration. When you set [Picture mode] to [Calibration] mode, you can set [Color Temperature] among [3000 K / Optimal Target / Original]. - [Optimal Target]: Set t...

ENGLISH 66 IR CODE • All models do not support the HDMI/USB function. • Some key codes may not be supported depending on the model. Code (Hex) Function Remarks 08 (Power) Remote control button C4 MONITOR ON Remote control button C5 MONITOR OFF Remote control button 95 Remote control button 0B INPUT ...

ENGLISH 68 CONTROLLING MULTIPLE PRODUCTS • This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC.In the Option menu, the Set ID must be between 1 and 1000 without being duplicated....

ENGLISH 69 Communication Parameter Baud Rate: 9600 BPSData Length: 8 bitsParity Bit: NoneStop Bit: 1 bitFlow Control: NoneCommunication Code: ASCII NOTE • When using 3-wire connections (non-standard), an IR daisy chain cannot be used. • Be sure to only use the provided gender to connect properly. • ...

ENGLISH 70 Command Reference List Command Data (Hexadecimal) 1 2 01 [Power] k a 00 to 02 02 Select Input x b See Select Input 03 [Aspect Ratio] k c See [Aspect Ratio] 04 [Brightness Control] j q 00 to 04 05 [Picture Mode] d x See [Picture Mode] 06 [Contrast] k g 00 to 64 07 [Brightness] k h 00 to 64...

ENGLISH 74 Transmission/Reception Protocol Transmission (Command1)(Command2)( )(Set ID)( )(Data)(Cr) * (Command1): This command is used to identify between the adjustment setting or the user adjustment modes.* (Command2): This command is used to control the monitor.* (Set ID): Used for selecting a s...