Lexmark X852e - Manual

Understanding the MFP control panel 10 Learning about the MFP Understanding the MFP control panel MFP and scanner settings can be changed several ways: through the MFP control panel, the software application in use, the print driver, MarkVision™ Professional, or Web pages. Settings changed from the ...

Using the LCD touch-screen buttons 16 Learning about the MFP Using the LCD touch-screen buttons The following section provides information on navigating through several screens. Only a few are chosen to demonstrate the use of the buttons. Sample screen one Information on touch-screen buttons Button ...

Menus 22 Learning about the MFP Menus A number of menus are available to make it easy for you to change MFP settings or print reports. To access the menus and settings, touch the Menus button in the lower right corner of the home screen. When a value or setting is selected and saved, it is stored in...

Copying 23 2 Copying The following copy topics are available in this and other chapters. Quick copy 1 Place the original document face up in the ADF or face down on the flatbed. Adjust the paper guides when using the ADF. 2 Press Go on the numeric pad. • If an LDSS profile has been installed, you ma...

Using the flatbed 24 Copying Using the flatbed If you are using the flatbed to make copies: 1 Open the document cover. 2 Place the document face down on the flatbed. 3 Close the document cover. 4 Touch Copy on the home screen, or press Go on the numeric pad. For Copy , continue with step 5 . For Go ...

Copying from one size to another 25 Copying Printed Image— Copies halftone photographs or graphics, such as those printed on a laser printer, or pages from a magazine or newspaper. For original documents that are a mixture of text, line drawings, or other graphics, leave Printed Image off. Sides (Du...

Making transparencies 26 Copying 3 Touch Copy on the home screen. 4 Touch Copy from :, and then identify the size of your original document. For example, Legal. 5 Touch Copy to :, and then select the size you want the copy to be. Note: If you select a paper size that is different from the “Copy from...

Making copies using media from a selected tray 27 Copying Making copies using media from a selected tray During the copy process, you can select the input tray that contains the media type of choice. For example, if a special media type is located in the multipurpose feeder, and you want to make cop...

Reducing and enlarging copies 28 Copying 4 Touch the button that looks the way you want your copies duplexed. The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1 --> 2-sided if you have 1-sided original documents and y...

Placing separator sheets between copies 29 Copying To turn collation off: 1 Place your original document in the ADF face up. Labels on the ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Copy on the home screen. 4 Use the numeric keypad to enter the number of cop...

Placing an overlay message on each page 30 Copying 5 Touch Date/Time Stamp . 6 Touch On . 7 Touch Done . 8 Touch Copy It . Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft. To place a message on the co...

Canceling a copy job 31 Copying Canceling a copy job While the document is in the ADF When the ADF begins processing a document, the scanning screen is displayed. You can cancel the copy job by touching Cancel Job on the touch screen. Touching Cancel Job cancels the entire job that is being scanned....

E-mail 32 3 E-mail The MFP can be used to e-mail scanned documents to one or more recipients. There are four ways to send an e-mail from the MFP. You can type the e-mail address, use a shortcut number, use the address book, or a profile. Permanent e-mail destinations can be created in the Manage Des...

Using the address book 33 E-mail 3 Press #, and then enter the recipient's shortcut number. You can enter additional recipients by pressing next and then entering the recipient's shortcut number or address. 4 Touch E-mail It . Using the address book 1 Place the original document in the ADF face up o...

Changing the output file type 34 E-mail Changing the output file type 1 Place the original document in the ADF face up or on the flatbed face down. Adjust the paper guides when using the ADF. 2 Touch E-mail on the home screen. 3 Enter an e-mail address. 4 Touch Options . 5 Touch the button that repr...

Creating an e-mail profile 35 E-mail 7 Go to the MFP, and place your original document in the ADF face up. Labels on the ADF show how to load the paper based on its size. 8 Adjust the paper guides. 9 Press #, and then enter the recipient's shortcut number. 10 Touch E-mail It . From the MFP 1 Load th...

E-mail server setup 37 E-mail E-mail server setup For e-mail to operate, it must be turned on in the MFP configuration and have a valid IP address or gateway address. To set up the e-mail function: 1 Open your Web browser. In the address line, enter the IP address of the MFP you want to configure us...

Faxing 38 4 Faxing Note: Faxing is not supported on all models. The fax function lets you scan items and fax them to one or more recipients directly from the MFP. When you touch Fax, it opens the fax destination screen. You enter the fax number and touch Fax It to send your fax. You can also change ...

Using fax destination shortcuts 39 Faxing Using fax destination shortcuts Fax destination shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are creat...

Creating shortcuts 40 Faxing Creating shortcuts Instead of entering the entire phone number of a fax recipient on the control panel each time you want to send a fax, you can create a permanent fax destination and assign a shortcut number. A single shortcut number or a multiple number shortcut can be...

Fax options 41 Faxing Fax options Original— Opens a screen where you can choose the size of the documents you are going to fax. • Touching any of the paper size buttons on the follow-on screen will make that your selection and return you to the Fax Options Screen. • When Original Size is set to Mixe...

Changing the fax resolution 42 Faxing Changing the fax resolution 1 Place your original document in the ADF face up. Labels on the ADF show how to load the paper based on its size. 2 Adjust the paper guides. 3 Touch Fax on the home screen. 4 Enter the fax number. 5 Touch Options . 6 Touch the button...

Canceling an outgoing fax 43 Faxing Canceling an outgoing fax There are two ways to cancel an outgoing fax: While the original documents are still scanning 1 When using the ADF, touch Cancel while Scanning… is displayed on the touch screen. 2 When using the scanner bed, touch Cancel while Scan the N...

Fax setup 44 Faxing Fax setup When you first turn on the MFP or if the MFP has been off for an extended time, Set clock will appear. Additionally, many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on t...

FTP 46 5 FTP The MFP scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to at a time. Note: FTP must be enabled from the function access menu before it can be used. See Restricting Function Access for more information. Once an FTP dest...

FTP options 48 FTP FTP options Original Size— Opens a screen where you can enter the size of the documents you are going to copy. • Touching any of the paper size icons on the follow-on screen will make that your selection and return you to the FTP Options Screen. • When Original Size is set to Mixe...

FTP tips 49 FTP FTP tips The following tips may improve the MFP FTP quality. Question Tip When should I use Text mode? • Text mode should be used when text preservation is the main goal of sending a document to an FTP site, and preserving images copied from the original document is not a concern. • ...

Scanning to a PC or USB flash memory device 50 6 Scanning to a PC or USB flash memory device The MFP scanner lets you scan documents directly to your PC or a USB flash memory device. Your computer does not have to be directly connected to the MFP for you to receive Scan to PC images. You can scan th...

Understanding scan to PC options 51 Scanning to a PC or USB flash memory device Understanding scan to PC options To change the options for the scan to PC Profile, you must click the Quick Setup box, and select Custom . Quick Setup lets you select preset formats or customize your scan job settings. Y...

Scanning to a USB flash memory device 52 Scanning to a PC or USB flash memory device Scanning to a USB flash memory device 1 Place the original document in the ADF face up or on the flatbed face down. Adjust the paper guides when using the ADF. 2 Insert the USB flash memory device into the USB direc...

Printing 53 7 Printing This chapter covers information about sending a job to print, printing confidential jobs, canceling a print job, printing a menu settings page, a font list, and a directory list. This chapter also provides information on printing folio and statement size media. For tips on pap...

Canceling a print job 55 Printing If you leave the device in the MFP after exiting the USB drive menu, you can still print PDFs on the device as held jobs. See Printing confidential and held jobs . Canceling a print job There are several methods for canceling a print job. • Canceling a job from the ...

Printing the menu settings page 56 Printing Canceling a job from a Macintosh computer Canceling a print job from a computer running Mac OS 9 When you send a job to print, the printer icon for your selected MFP appears on the desktop. 1 Double-click the printer icon on your desktop. A list of print j...

Printing a directory list 57 Printing Printing a directory list A directory listing shows the resources stored in flash memory. To print a listing: 1 Make sure the MFP is on and the Ready message appears. 2 Touch the Menus button on the control panel. 3 Touch Reports . 4 Touch the down arrow until P...

Printing on specialty media 60 Printing Printing on specialty media Media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media . Follow these instructions to print on specialty media. 1 Load the media as specified for the tray being ...

Loading standard or optional 500-sheet trays 61 Printing Loading standard or optional 500-sheet trays Your MFP has two 500-sheet standard trays. You may have also purchased an optional 2x500-sheet drawer which has two additional 500-sheet trays. Print media is loaded into all the 500-sheet trays the...

Setting the Paper Type and Paper Size 64 Printing Setting the Paper Type and Paper Size After setting the Paper Type and Paper Size to the correct values for the type and size used in the trays, then any trays containing the same size and type are automatically linked by the MFP. Note: If the media ...

Loading the multipurpose feeder 65 Printing Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing or as an additional tray. The multipurp...

Loading the 2000-sheet dual input trays 68 Printing Loading the 2000-sheet dual input trays The 2000-sheet dual input drawer includes two trays: an 850-sheet tray and an 1150-sheet tray. Although the trays are different in appearance, they both load the same way. 1 Pull out the tray. 2 Squeeze the f...

Loading the 2000-sheet high capacity feeder 69 Printing 3 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. 4 Load print media in the tray with the print side up. Note: Make sure the print media is below the ...

Loading Letter or A4 size print media in the short-edge feed orientation 71 Printing Loading Letter or A4 size print media in the short-edge feed orientation For the MFP to recognize Letter or A4 size print media loaded in the short-edge feed orientation, Short-edge Printing must be enabled. 1 Make ...

Linking trays 72 Printing 2 Click Configuration . 3 Click PAPER MENU . 4 Click CUSTOM NAMES . 5 Define one or more custom names. For example, you could enter names such as “Short-edge Letter” or “Yellow Glossy.” 6 Click Submit . Linking trays Tray linking enables the automatic linking feature for tr...

Identifying and linking output bins 73 Printing Identifying and linking output bins There is one standard output bin on all MFP models. If you need additional output capacity, the optional finisher provides up to 3500 sheets of additional output capacity. The following table provides information on ...

Understanding paper and specialty media guidelines 74 8 Understanding paper and specialty media guidelines Print media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media . The MFP provides high quality printing on a variety of medi...

Selecting print media 81 Understanding paper and specialty media guidelines Selecting print media Selecting the appropriate print media for the MFP helps you avoid printing problems. The following sections contain guidelines for choosing the correct print media for the MFP. • Paper • Transparencies ...

Selecting print media 82 Understanding paper and specialty media guidelines Smoothness The degree of smoothness of paper directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause...

Selecting print media 83 Understanding paper and specialty media guidelines • Do not use paper that has been cut or trimmed by hand. • Do not mix media sizes, weights, or types in the same source; mixing results in jams. • Do not use coated papers unless they are specifically designed for electropho...

Selecting print media 84 Understanding paper and specialty media guidelines Transparencies Feed transparencies from the standard tray or the multipurpose feeder. Try a sample of any transparencies being considered for use with the MFP before buying large quantities. When printing on transparencies: ...

Storing print media 86 Understanding paper and specialty media guidelines Card stock Card stock is single ply, and has a large array of properties, such as the moisture content, thickness, and texture, that can significantly affect print quality. See Supported print media for information on the pref...

Installing options 88 9 Installing options CAUTION: If you are installing memory or option cards sometime after setting up the MFP, turn the MFP off and unplug the power cord before continuing. You can customize the MFP memory capacity and connectivity by adding optional cards. The instructions in t...

Accessing the MFP system board 89 Installing options Accessing the MFP system board You must access the MFP system board to install printer memory, flash memory, or an option card. CAUTION: Turn the MFP off, and unplug the power cord before continuing. 1 Loosen the screws on the access panel located...

Installing a printer memory card 91 Installing options Installing a printer memory card Complete the following instructions to install a printer memory card. Note: Memory cards designed for other Lexmark printers may not work with your MFP. 1 Remove the system board access panel. (See Accessing the ...

Installing a flash memory or firmware card 92 Installing options Installing a flash memory or firmware card Note: Flash memory and firmware cards designed for other Lexmark printers may not work with your MFP. 1 Remove the system board access panel. (See Accessing the MFP system board .) 2 Unpack th...

Installing an option card 93 Installing options Installing an option card Warning: Option cards are easily damaged by static electricity. Touch something metal such as the MFP frame before you touch a memory card. Note: You need a small Phillips screwdriver to attach the option card to the system bo...

Replacing the access panel 94 Installing options Replacing the access panel After you have installed options on the MFP system board, follow these steps to reattach the access panel. 1 Align the tabs on the right side of the access panel with the slots on the MFP. 2 Slide the panel to the right and ...

Maintaining the MFP 95 10 Maintaining the MFP Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the MFP, you may want to designate a key operator to do the setup and maintenance of the MFP. Refer p...

Determining the status of supplies 96 Maintaining the MFP Determining the status of supplies The MFP control panel alerts you once a supply item or maintenance is required. The Print status message bar at the bottom of the touch screen indicates if the MFP is Ready and lets you know if any supplies ...

Conserving supplies 97 Maintaining the MFP Conserving supplies Several settings in your application software or through the touch screen let you conserve toner and paper. For more information on changing these settings, see the Menus and Messages Guide on the Software and Documentation CD. Ordering ...

Cleaning the flatbed and backing material 99 Maintaining the MFP Cleaning the flatbed and backing material 1 Open the document cover. 2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%). 3 Wipe the flatbed and backing material by moving the cloth or swab from side to side. ...

Clearing jams 100 11 Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams . If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages,...

Access doors and trays 101 Clearing jams Access doors and trays The following illustrations show the areas where jams may occur. E A B D C Trays 1–4 G H K J F

Understanding jam numbers 102 Clearing jams Understanding jam numbers The following table lists the jams that can occur and the action necessary to clear the message. The jam number indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have clear...

Clearing jams 121 Clearing jams Clearing Area G 1 Open the finisher door. 2 Remove the jammed media, as indicated on the operator panel. 3 Close the door. 4 Touch Continue . Clearing Area H 1 Lift Door H. 2 Remove the jammed media. 3 Close the door. 4 Touch Continue .

Clearing staple jams 122 Clearing jams Clearing staple jams 289 Jam A 289 jam number indicates staples are jammed in the stapler. This requires removing the staple cartridge holder from the MFP. 1 Check that the machine stops operations, and open Door G (front door) of the finisher. 2 Hold the lever...

Clearing ADF Jams 124 Clearing jams Clearing ADF Jams 290, 291, 292, and 294 Jams 1 Remove all original documents from the ADF. 2 Lift the ADF cover latch. 3 Open the ADF cover. 4 Raise the sheet guard. 5 Turn the paper advance wheel to the left to remove any jammed pages. 6 Close the ADF cover. Pap...

Administrative support 126 12 Administrative support Adjusting control panel brightness If you are having trouble reading your control panel display, the LCD brightness can be adjusted through the Settings menu. Brightness 1 Make sure the MFP is on. 2 Touch the Menus button on the home screen. 3 Tou...

Adjusting screen timeout 127 Administrative support 7 Touch Submit . 8 Touch Home . Adjusting screen timeout To adjust the Screen Timeout setting: 1 Make sure the MFP is on. 2 Touch the Menus button on the home screen. 3 Touch Settings . 4 Touch General Settings . 5 Touch the down arrow until Screen...

Encrypting the hard disk 133 Administrative support 6 Indicate the setting for each sub-item as required for the network environment. 7 Click Submit . Confidential Print Setup Confidential Print Setup allows the designation of a maximum number of PIN entry attempts and allows setting an expiration t...

Hard disk wiping 134 Administrative support 3 Release the buttons when the touch screen blinks and is blank momentarily. Wait. The Config Menu appears. 4 Touch the down arrow to scroll to Disk Encryption . 5 Touch the right arrow to enter the Disk Encryption menu. 6 Touch the right arrow next to Dis...

Using the restricted server list function 135 Administrative support Using the restricted server list function The Restricted Server List lets a system support person restrict which hosts are allowed to communicate with the MFP over the network which prevents other hosts from managing and printing t...

Troubleshooting 136 13 Troubleshooting Understanding MFP messages The MFP displays three types of messages: status messages, attendance messages, and service messages. Status messages provide information about the current state of the MFP. They require no action on your part. Attendance messages ale...

Solving printing problems 137 Troubleshooting Solving printing problems Symptom Cause Solution The control panel display is blank. The MFP self test failed. Turn the MFP off, wait about 10 seconds, and turn the MFP back on. If the Ready message does not appear, turn the MFP off, and call for service...

Solving copy quality problems 139 Troubleshooting Solving copy quality problems The following solutions will help solve copy problems. For additional information, see Copy tips . Solving scan quality problems The following solutions will help solve copy problems. For additional information, see Scan...

Solving fax quality problems 140 Troubleshooting Solving fax quality problems The following solutions will help solve copy problems. For additional information, see Fax tips . Solving option problems If an option does not operate correctly after it is installed, or if it quits working: • Turn the MF...

Solving paper feed problems 142 Troubleshooting Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the MFP specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide available on our Lexmark Web ...

Print quality troubleshooting 143 Troubleshooting Print quality troubleshooting To help isolate print quality problems, print the “Print defects guide,” and check for repeating defects. If repeating defects appear, print the Print Quality Test Pages. Printing the print defects guide 1 Touch the help...

Solving print quality problems 144 Troubleshooting Solving print quality problems The information in the following table may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have an MFP part that requires adjustment or replacemen...

Notices 148 Lexmar k Confidential unt il a n n oun ced - Re vision: 10/2 4/ 05 Notices Conventions Note: A note identifies something that could help you. CAUTION: A caution identifies something that could cause you harm. Warning: A warning identifies something that could damage your product hardware...

Notices 149 Notices Lexmar k Confidential unt il a n n oun ced - Re vision: 10/2 4/ 05 India emissions notice This device uses very low power low range RF communication that has been tested and found not to cause any interference whatsoever. The manufacturer is not responsible in case of any dispute...

Notices 151 Notices Lexmar k Confidential unt il a n n oun ced - Re vision: 10/2 4/ 05 Radio interference notice Warning: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take adequate measures. CCC EMC notice...

Notices 152 Notices Lexmar k Confidential unt il a n n oun ced - Re vision: 10/2 4/ 05 BSMI EMC notice If this symbol appears on your product, the accompanying statement is applicable. Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Co...

Notices 153 Notices Lexmar k Confidential unt il a n n oun ced - Re vision: 10/2 4/ 05 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a ma...

Notices 154 Notices Lexmar k Confidential unt il a n n oun ced - Re vision: 10/2 4/ 05 South Africa telecommunications notice This modem must be used in conjunction with an approved surge protection device when connected to the PSTN. Using this product in Germany This product requires a German billi...

Notices 156 Notices Lexmar k Confidential unt il a n n oun ced - Re vision: 10/2 4/ 05 Laser advisory label A laser notice label may be affixed to this MFP. LUOKAN 1 LASERLAITE VAROITUS ! Laitteen käyttäminen muulla kuin tässä käyttoohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuus...

157 Index A address book 39adjust paper tray 62, 68adjusting Power Saver 127screen timeout 127 adjusting quality 28Advanced Password, menu protection 128Advanced Password, setting 130appendix template 1-column 148 applying template to existing files 1-column appendix 148 Asterisk button 12automatic ...