Lexmark X215 MFP - Manual

Getting star ted 7 1 Getting started The Lexmark X215™ MFP is a multifunction printer. You can use it to copy, fax, print, and scan. Before unpacking your machine, select a level, stable surface on which to set it. Allow adequate space for air circulation and opening covers and trays. The area shoul...

Understanding the parts 8 Understanding the parts Front view Rear view Document guide Document input tray Automatic document feeder (ADF) Document output tray Document cover Manual bypass Paper tray Front output tray Operator panel Front cover Paper output extension Scanning bed ADF release knob Rea...

Unpacking 9 Unpacking 1 Remove the machine and all accessories from the box. Make sure you have the following items: Note: The Drivers and Documentation CD contains the driver software, the User’s Guide and the Adobe Acrobat Reader program. 2 Remove all tape from the machine. AC power cord Telephone...

Installing the toner car tridge 11 Installing the toner cartridge 1 Open the front cover. 2 Remove the toner cartridge. CAUTION: Do not touch the photoconductor drum located on the bottom of the toner cartridge.

Connecting the cables 13 Connecting the cables 1 Connect the supplied telephone cord to the line jack and the other end to the wall jack. 2 Connect either a parallel (IEEE-1284 compliant) or USB cable to the printer port and the other end to your computer. Note: If any new hardware screens appear on...

Powering on the machine 14 Powering on the machine 1 Plug one end of the supplied three-pronged electrical cord into the AC socket on the machine and the other end into a properly grounded electrical outlet. 2 Turn on the power switch. The message Warming Up Please Wait appears on the display.

Understanding the operator panel 15 Understanding the operator panel Content Selects the output type for the current copy job. Select from Text, Mixed, or Photo quality. Darkness Adjusts the brightness of the current copy job to the selected value. Number Selects the number of copies that you want t...

Setting the date and time 16 Setting the date and time When you turn your machine on, the display prompts you to enter the correct date and time. To set the date and time: 1 Use the numeric keypad to enter the two-digit month and day, and the four-digit year. For example, 01-23-2003 . 2 Enter the cu...

Setting the country 17 Setting the country It is important to select your country or, if your country is not listed, the country closest to you. This information ensures that the fax modem on your machine can work at the optimal setting for the regional telephone system. To set your country: 1 Press...

Setting the Power Saver mode 18 Setting the Power Saver mode Power Saver mode reduces power consumption when the machine is not in use. To select the amount of time that the machine waits after each job before it switches to Power Saver mode: 1 Press Menu. 2 Press a scroll button ( ) until MACHINE S...

Installing software 19 2 Installing software After setting up your machine and connecting it to your computer, you must install the drivers. The drivers are available on the CD packaged with your machine. The CD contains the following: • Drivers for printing, scanning (TWAIN), and USB support • User...

Removing the drivers 20 Removing the drivers You should remove the drivers if you are upgrading the software or if your driver installation fails. You can remove the software using the CD or the Windows unInstallShield. Note: Before removing, close all programs. You must restart your computer after ...

Loading paper and changing paper size 21 3 Loading paper and changing paper size Selecting print materials Select print materials that are an appropriate size for your input source (paper tray or manual bypass). Using print materials that are not recommended may cause paper jams or poor print qualit...

Selecting print materials 22 Guidelines for paper and specialty media When selecting or loading paper, envelopes, transparencies, or other specialty media, keep these guidelines in mind: • Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. • Use...

Loading the paper tray 24 Loading the paper tray The paper tray can hold a maximum of 250 sheets of 20 lb plain paper. For copying or faxing, use A4, letter, or legal size paper only. For printing, use any supported paper size. The paper tray is preset to use letter size paper. To load a larger size...

Loading the paper tray 26 3 Load the paper with the print side facing down and the short edges of the paper placed at the front and rear of the tray. Note: Load letterhead paper with the design side facing down. The top, shor t edge of the sheet with the logo should be placed at the front of the tra...

Loading the manual bypass 28 Loading the manual bypass The manual bypass is located at the front of your machine. Use the manual bypass to print transparencies, labels, envelopes or postcards. Make sure that the specialty media is flat and free of any curls. You may also use the manual bypass to mak...

Setting the paper type and size 29 Setting the paper type and size After loading paper in the paper tray or manual bypass, set the paper type and size using the operator panel buttons. The settings apply when copying only. When printing, select the paper type and size in the program you are using. U...

Selecting an output location 30 Selecting an output location The machine has two output locations; the front output tray and the rear output slot. Front output tray The front output tray should be used to output plain paper only. You should use the rear output slot for envelopes, labels, small custo...

Printing 31 4 Printing Printing a document To print a job from a typical Windows program: 1 Open the document you want to print. 2 Click File Print. The Print window appears. 3 Verify the correct printer (Lexmark X215) is selected in the Print window. 4 Modify the print settings as appropriate (for ...

Accessing Print Properties 32 Accessing Print Properties The print properties are where you specify print settings. Some of the settings you might want to adjust for a print job include: • Orientation - The direction information is printed on a page. (See page 34.) • 2-UP or 4-UP - Multiple pages pr...

Accessing Print Properties 33 Understanding the print settings All of the print settings are on the four main tabs of Print Properties: the Layout tab, Paper tab, Graphics tab, and Extras tab. Saving favorite print settings You can save your favorite print settings using the Favorites option, which ...

Accessing Print Properties 34 Changing the direction information is printed on a page You can select to rotate the information 180 degrees, or print the information in a portrait or landscape orientation. Portrait prints across the width of the page, and landscape prints across the length of the pag...

Accessing Print Properties 35 Printing multiple pages on one sheet of paper You can select the number of pages to print on a single sheet of paper. To print more than one page per sheet, the pages will appear decreased in size and arranged on the sheet. You can print up to 4 pages on one sheet. 1 Ac...

Accessing Print Properties 36 Fitting your document to a selected paper size You can scale your print job to any selected paper size regardless of the digital document size. This can be useful when you want to check fine details on a small document. 1 Access Print Properties either from your program...

Accessing Print Properties 37 Creating a watermark 1 Access Print Properties either from your program or from the Printers folder. For help, see page 32. 2 From the Extras tab, click Edit in the Watermark section. The Edit Watermarks window appears. 3 Enter your text message in the Watermark Message...

Accessing Print Properties 38 Using overlays An overlay is text or images in a special file format that can be printed on any document. Overlays are often used to take the place of preprinted forms and letterhead. Instead of using preprinted letterhead, you can create an overlay containing the same ...

Accessing Print Properties 39 Using an overlay After you create an overlay, you can use it to print with your document. To print an overlay with a document: 1 Create or open the document you want to print. 2 Access Print Properties either from your program or from the Printers folder. For help, see ...

Accessing Print Properties 40 Printing on both sides of the paper You can print on both sides of the paper using the manual bypass to feed previously printed pages back into your machine. 1 Open the document you want to print. 2 Click File Print. 3 Verify the correct printer (Lexmark X215) is select...

Accessing the printer driver Help 41 Accessing the printer driver Help The printer driver Help gives detailed information about various printing features. To access the Help: 1 Open the document you want to print. 2 Click File Print. The Print window appears. 3 Verify the correct printer (Lexmark X2...

Copying 42 5 Copying Using the scanning bed 1 Make sure paper is in the tray. If you need to load paper, see “Loading the paper tray” on page 24. 2 Open the document cover. Note: If you are copying a page from a book or magazine, lift the cover until its hinges are caught by the stopper.

Using the scanning bed 43 3 Place the document facedown on the glass and align it with the registration guide on the left top corner. Note: Make sure that no other documents are in the automatic document feeder (ADF). If a document is detected in the ADF, that document is copied before the document ...

Using the ADF 44 Using the ADF You can copy up to 30 documents (20 lb, 75 g/m 2 ) using the ADF. When you use the ADF: • Do not load documents smaller than 142 x 148 mm (5.5 x 5.83 in.) or larger than 216 x 356 mm (8.5 x 14 in.). • Do not attempt to feed the following types of documents: – Carbon-pa...

Customizing settings 45 3 Press Start to begin copying. Note: • Press Stop/Clear to cancel a copy job in progress. • Clean the document glass regularly. Dust on the document glass may affect print quality. Customizing settings You can temporarily modify all the copy options (darkness, content, numbe...

Customizing settings 46 the background color in your copy, load the document about 5 mm away from the edges of the scanning bed, or change the darkness setting. Number To select the number of copies from 1 to 99: 1 Press Number. 2 Enter the number of copies you want to print using the numeric keypad...

Customizing settings 47 Advanced Using the advanced option, you can copy images onto a page in a variety of layouts. The advanced settings available when a document is loaded in the ADF include: • Off: Turns off the advanced copy features. • Collation: Controls the sequence in which multiple page do...

Customizing default settings 48 Customizing default settings The default settings for the basic copy options (darkness, content, number, scale) are set using the operator panel menu. When you copy a document, these default settings are used unless you change them using the operator panel buttons (se...

Creating two-sided copies 49 Creating two-sided copies You can create two-sided copies by using the manual bypass to feed previously copied output pages back into your machine. Using the ADF 1 Copy the first side of your original document normally. Note: Make sure to maintain a consistent orientatio...

Scanning 50 6 Scanning Scanning a document or image Scanning with this machine requires the use of TWAIN-compliant software, such as Scansoft PaperPort or Adobe Photoshop. The first time you use the scanning function, select your machine as your TWAIN source in the program you want to use. To scan a...

Faxing 51 7 Faxing There are two ways you can send or receive a fax: • Automatic • Manual You might select the Automatic mode when you know the receiving fax machine and your fax machine are connected to a dedicated phone line (that is, the phone line is used only for faxing). If the phone line is s...

Sending a fax manually 52 Using the ADF 1 Place your document into the ADF. 2 Customize any fax settings you want to change. For help, see page 54. 3 Using the numeric keypad, enter the number of the fax machine to which you want to send your document. Note: You may enter a number using shortcuts or...

Receiving a fax automatically 53 Using the ADF 1 Place your document into the ADF. 2 Customize any fax settings you want to change. For help, see page 54. 3 Press the telephone icon button to get a dial tone. 4 Using the numeric keypad, enter the number of the fax machine to which you want to send y...

Customizing settings 54 Customizing settings You can modify all the fax options using the operator panel menu. (See the following table for the available options.)The Resolution option can be modified from either the operator panel menu or by pressing the Resolution button . Settings selected using ...

Using special features 56 Using special features The fax function includes some special features (phonebook, broadcast, and delay send) designed to make faxing a document faster and easier. You can access these special features on the machine operator panel or through the operator panel menus. Phone...

Using special features 57 Editing a shortcut 1 Press Phonebook until EDIT appears on the bottom line of the display, and then press Select. 2 Press a scroll button ( ) until SHORTCUT appears on the bottom line of the display, and then press Select. 3 Enter the location of the shortcut that you want ...

Using special features 58 4 Using the keypad, enter the location of the group that you want to edit. 5 Enter the location of the shortcut that you want to edit and press Select, or press Return to edit the group ID. 6 Press Select. 7 To return to the Ready prompt, press Stop/Clear. Using shortcuts a...

Using special features 59 4 Press a scroll button until DELAY SEND appears on the bottom line of the display, and then press Select. 5 Enter the fax number to which you want to send, and then press Select. The operator panel prompts you for another number. 6 Using the numeric keypad, press 1 (for Ye...

Clearing display messages 60 Clearing display messages Display Meaning Solutions Cancel? The memory is full and unable to store all the pages of the document. To cancel the fax job, press 1 (for Yes). If you want to send the pages that were stored, press 2 (for No). Note: You should send the remaini...

Reports 61 8 Reports Your machine can print repor ts containing a wide range of important information. Here are some examples of the different types of reports: To print a report: 1 Press Menu. 2 Press a scroll button ( ) until REPORT MENU appears on the top line of the display, and then press Selec...

Maintenance 62 9 Maintenance Cleaning the machine To maintain print quality, follow these cleaning procedures each time the toner cartridge is replaced or if print quality problems occur. Warning: • Do not put water directly onto any part of the machine. • Do not use ammonia-based cleaners or volati...

Cleaning the machine 63 Cleaning the inside of the machine During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine eliminates or reduces these ...

Maintaining the toner cartridge 64 5 Reinsert the toner cartridge and close the cover. 6 Plug in the power cord and turn the machine on. Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. You should clean the scan unit as needed. To clean the scan unit: 1 Sligh...

Maintaining the toner cartridge 65 Redistributing toner When the toner cartridge is near the end of its life, white streaks or light print occurs. The Toner Low indicator lights up and the LCD displays the message TONER LOW . To temporarily reestablish print quality by redistributing the remaining t...

Maintaining the toner cartridge 66 Replacing the toner cartridge If the toner runs out, the message TONER EMPTY appears on the display and blank pages print. Note: Incoming faxes will not print if this message appears. To replace the toner cartridge: 1 Open the front cover. 2 Pull the toner car trid...

Maintaining the toner cartridge 68 Returning the empty toner cartridge Using the Lexmark Cartridge Return Program is a free and easy way to return cartridges directly to Lexmark for appropriate environmental handling. Place the empty cartridge into the box from the new replacement cartridge. Reseal ...

Troubleshooting 69 10 Troubleshooting Preventing document and paper jams Follow these tips to help prevent document and paper jams. • Use only recommended print materials. • Do not mix paper types in the paper tray. • Do not use creased, damp, or curled paper. • Flex, fan, and straighten the paper b...

Clearing document jams 70 Clearing document jams The message DOCUMENT JAM appears on the display if a document jams while feeding through the ADF. ADF misfeed 1 Open the ADF top cover CAUTION: Keep hair and personal articles away from moving parts to avoid getting them caught in the roller.

Clearing document jams 72 Output misfeed 1 Open the document cover and turn the release knob to remove the misfed documents from the exit area. 2 Close the document cover, and then load the documents back into the ADF. Roller misfeed 1 Open the document cover and turn the release knob to so that you...

Clearing paper jams 73 Clearing paper jams The message PAPER JAM appears on the display if paper loaded in the output tray jams during processing. Use the following table to locate and clear the paper jam. Note: To avoid tearing the paper, pull the paper out gently and slowly. Paper feed area ( PAPE...

Solving problems 80 Paper feeding problems Symptom Possible cause and solution Paper jam. Clear the paper jam. See page 73. Paper sticks together. • Ensure that there is not too much paper in the paper tray. Depending on the thickness of your paper, the paper tray can hold up to 250 sheets of paper....

Solving problems 81 Printing and copying problems Problem Possible cause Solution Machine does not print. Machine is not receiving power. • Check the power cord connections. • Check the power switch and the power source. Machine is busy scanning. Wait until scanning is complete before using the prin...

Solving problems 84 Scanning problems Faxing problems Problem Possible cause and solution Scanner does not work. • Your machine may be busy printing. Wait until printing completes before using the scanner. • Make sure that you place the document to be scanned face down on the document glass, or face...

Solving problems 86 Print quality problems Problem Solution Light or faded print If a vertical white streak or faded area appears: • The toner supply is low. You may be able to temporarily extend the toner cartridge life. See page 64. If this does not improve the print quality, install a new toner c...

Solving problems 88 Page skew • Check the paper type and quality. See page 21.• Ensure that the paper or other material is loaded correctly and the guides are not too tight or too loose against the paper stack. See page 21. Curl or wave • Check the paper type and quality. Both high temperature and h...

Calling for service 89 Calling for service When you call for service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. Refer to the label on the ...

Notices 90 Safety information • If your product is not marked with this symbol , it must be connected to an electrical outlet that is properly grounded. CAUTION: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the...

Laser notices 91 Laser notices The following laser notice label may be affixed to this machine: Laser advisory label Laser notice The machine is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I la...

Electronic emission notices 92 device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class B limits are designed to provide reasonable protection against harmful interference in a resid...

Electronic emission notices 93 States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. A declaration of conformity with the requirements of the directives has ...

Telecommunications notices 94 Telecommunications notices Federal Communications Commission (FCC) compliance information statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). On the back of this equi...

Telecommunications notices 95 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on ...

Telecommunications notices 96 the line, or can have them removed by calling the German network provider. Normally, metering pulses are not provided unless specifically requested by the subscriber at the time of installation. Using the Lexmark X215 in Switzerland The Lexmark X215 requires a Swiss bil...