Lexmark S400 Series - Manual

Ordering and replacing supplies Ordering ink cartridges Page yields available at www.lexmark.com/pageyields . For best results, use only Lexmark ink cartridges. Lexmark S400 Series models (except Lexmark S408) Item Return Program Cartridge 1 Regular cartridge 2 Black cartridge 100 100A High yield bl...

Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediatelyafter removing the old ones or the ink remaining in the printhead nozzles m...

Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com . Item Part Number USB cable 1021294 For more information, go to www.lexmark.com . Paper Paper size Lexmark Photo Paper • Letter • A4 • 4 x 6 in. • L Lexmark PerfectFinish Photo ...

Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: 1 5 6 7 8 9 10 2 3 4 Use the: To 1 Power button • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press...

Use the: To 4 Color/Black Switch to color mode or black-and-white mode. 5 Start button Start a print, scan, fax, or copy job, depending on which mode is selected. 6 Cancel button • Cancel a print, copy, scan, or fax job in progress. • Exit from a menu level of the Copy, Scan, Fax, Photo, or File Pri...

To change the temporary settings into new default settings 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults , and then press . 3 Press the arrow buttons to scroll to Set Defaults , and then press . Use Current appears on the display. 4 Press again to select U...

Notes: • If you are using Eco-Mode, then the Eco-Mode settings override any changes you may make to individual settingsthat are part of Eco-Mode. • Eco-Mode is enabled by default. To change the Eco-Mode setting: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Device ...

Using the printer software Minimum system requirements The printer software requires up to 500 MB of free disk space. Supported operating systems • Microsoft Windows 7 (Web only) 1 • Microsoft Windows Vista (SP1) • Microsoft Windows XP (SP3) • Microsoft Windows 2000 (SP4 or greater) • Macintosh Powe...

Printer software Use the To Lexmark TM Printer Home (referred to as Printer Home) • Launch applications or programs. • Access the Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order supplies. • Ma...

Use the To Printing Preferences When you select File  Print with a document open and then click Properties , a Printing Preferences dialog appears. The dialog lets you select options for the print job, such as the following: • Select the number of copies to print. • Print two-sided copies. • Select...

Use the To Lexmark Network Card Reader (referred to as Network Card Reader) • View the contents of a memory device inserted into a network printer. • Transfer photos and PDF documents from a memory device to the computerover a network. Lexmark Printer Utility (referred to as Printer Utility) • Get h...

Updating the printer software (Windows only) Checking for software updates 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select Printer Home . 4 Choose your printer from the printer drop-down list. 5 From the Support tab, select Che...

Installing the printer software Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open software programs. 2 Insert the installation software CD. If the Welcome screen does n...

Loading paper and original documents Loading paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. W F I I P R IN TIN G Note: Do not force paper into the printer. The paper should be flat against the paper support, and ...

Paper and specialty media guidelines Load up to: Make sure that: 100 sheets of plain paper • The paper guides rest against the edges of the paper. • You load letterhead paper with the print side faceup andthe top of the letterhead going into the printer first. 25 sheets of heavyweight matte paper • ...

Load up to: Make sure that: 25 sheets of photo/glossy paper • The print side of the paper is faceup. • The paper guides rest against the edges of the paper. • You select Automatic , Normal , or Photo print quality. Note: Draft mode is available but is not recommended for use with expensive paper suc...

Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. W F I I P R IN T IN G W F I I P R IN TIN G Loading original documents into the ADF You can load up to 35 sheets of an original document into the ADF f...

Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Select the borderless...

Collating printed copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print thecopies as groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To pre...

3 From the Copies section of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First . • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first. To chan...

7 From the print options pop-up menu, choose Layout . • From the Pages per Sheet pop-up menu, choose the number of page images that you want to print on onesheet. • From the Layout Direction menu, choose a layout direction. • If you want to print a border around each page image, then choose an optio...

Printing specialty documents Printing envelopes 1 Load the envelopes in the printer. 2 Send the print job: For Windows users a With a document open, click File  Print . b Click Properties , Preferences , Options , or Setup . c From the Paper Type list of the Print Setup tab, select Plain Paper . d ...

c From the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. Ifno paper size matches the label sheet size, then set a custom size. If necessary, choose the appropriate type of paper from the Paper Type list. d Click OK to close any printer software...

For Macintosh users 1 With a document open, choose File > Print . 2 From the printer pop-up menu, choose the printer. 3 If necessary, click the disclosure triangle. 4 From the print options pop-up menu, choose Copies & Pages and then click Page Setup . 5 From the Settings pop-up menu, choose ...

Working with photos Using a memory card or flash drive with the printer Memory cards and flash drives are storage devices frequently used with cameras and computers. You can removethe memory card from the camera or the flash drive from the computer and insert it directly into the printer. 1 Insert a...

Supported memory cards and file types Memory Card File Type • Secure Digital (SD) • Micro Secure Digital (with adapter) (Micro SD) • Mini Secure Digital (with adapter) (Mini SD) • MultiMedia Card (MMC) • Reduced Size MultiMedia Card (with adapter) (RS-MMC) • MultiMedia Card mobile (with adapter) (MM...

7 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice comes on. 8 Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing photos from a memor...

Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camerawithout using a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the came...

5 Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you wantto print. Press each time you make a selection. 6 See the documentation for your camera to begin printing. Note: If you insert the camera while the printer is performing another job, the...

Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many ofeach, and the print settings while the memory card is still in the camera. The printer recognizes these settings whenyou insert the memor...

Setting the Bluetooth security level 1 Insert a Bluetooth USB adapter into the USB port. W F I I P R IN TIN G Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll t...

1 Insert a USB Bluetooth adapter into the USB port. W F I I P R IN TIN G Bluetooth Dongle Connected appears on the display. Warning—Potential Damage: Do not touch cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading...

3 Press Enter , or click OK . The printer folder opens. 4 Right-click the printer, and then select Set as Default Printer . For Macintosh users 1 From the Apple menu, choose System Preferences . 2 Click Print & Fax . 3 Select the printer from the Default Printer pop-up menu, or select the printe...

3 Select Automatic , Quick Print , Normal , or Best . Note: Printing in Draft or Quick Print mode uses less ink and is ideal for printing text documents. For Macintosh users 1 With a document open, choose File > Print . 2 From the printer pop-up menu, choose the printer. 3 From the print options ...

5 Resume the print job: • If you want to resume a particular print job, then right-click the document name, and then select Resume or Restart . • If you want to resume all print jobs in the queue, then click Printer , and then clear the selection for Pause Printing. For Macintosh users 1 From the Ap...

Copying ADF Scanner glass W F I I P R IN TIN G Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. W F I I P R IN T IN G Use the scanner glass for single pa...

3 From the printer control panel, press . 4 Press until Photo Reprint appears. 5 Press the arrow buttons to scroll to Yes , and then press . 6 Press the arrow buttons to select the desired photo size, and then press . 7 Press . Note: For best results, allow the prints to dry at least 24 hours before...

3 From the printer control panel, press . 4 Press until Lighter/Darker appears. 5 Press the arrow buttons to adjust the slider. Note: Pressing the left arrow button makes the copy lighter, and pressing the right arrow button makes the copy darker. 6 Press . Collating copies using the printer control...

Copying multiple pages on one sheet The Pages per Sheet setting lets you copy multiple pages on one sheet by printing smaller images of each page. Forexample, you can condense a 20-page document into five pages if you use this setting to print four page images persheet. 1 Load paper. 2 Load an origi...

7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. W F I I P R IN TIN G 3 1 2 8 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu. Copying 54

Scanning ADF Scanner glass W F I I P R IN TIN G Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. W F I I P R IN T IN G Use the scanner glass for single p...

5 Press the arrow buttons to select an application, and then press . 6 Press the arrow buttons to select the resolution quality and the original image size. Press each time you make a selection. 7 Press to start scanning. The scan is complete when the application you selected in step 5 opens on the ...

Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has beenscanned. In order for this to work, you must have an OCR application stored on a local or network computer and youmust be able to choose it from...

3 Click All Programs or Programs , and then select the printer program folder from the list. 4 Select Printer Home . 5 Choose your printer from the printer drop-down list. 6 Click Email , and then select Photo , Document or PDF . Note: You can select Document only if an OCR application is stored on ...

For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the “What is being scanned?” menu on the main screen, choo...

3 Select a local or network computer to receive the scan and then press . Wait until the printer has finished downloading a list of the scan applications available on the selected computer. 4 Select REFRESH from the list of scan applications. This updates the application list in the printer. Canceli...

Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightningstorm. Setting up the printer to fax Scenario 1: Standard telephone line Check the...

Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack EXT LINE PHONE LINE Connected to different wall jacks EXT LINE PHONE LINE Tips for this setup: • If you have only one telephone number on your line, or if you do not subscribe to a distinctive ri...

• If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you setthe correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if you have set it toreceive faxes automatically. Setup 3: Printer is sharing the line with a t...

Scenario 3: VoIP telephone service Follow this setup if you have telephone service from a Voice over Internet Protocol (VoIP) provider. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not alwa...

Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. Tips for this setup: • Connect the printer to the port labeled Phone Line 1 or Phone Port on the cable mod...

Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug yourdevices into the cable modem. Your cable telephone service comes from the wall jacks. Scen...

Connecting the printer to a non-RJ-11 wall jack To set up the printer for faxing, connect the printer to the RJ-11 adapter that comes with the printer, and then plugthe adapter into the wall jack. You can also connect an additional device (telephone or answering machine) to thesame telephone line. I...

If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrapplug and plug the device into the port of the printer. EXT LINE Connecting the printer in countries that use serial connection In some countries or regions, you need to plug all devices into...

EXT LINE Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines.The F port is for telephones. N F N Faxing 71

Connect the printer to any of the N ports. PHONE LINE N F N EXT LINE Entering your user information Your user information includes your name or your company name, your fax number (your fax number is yourtelephone number, unless you have a dedicated fax telephone line), and the time and date on your ...

3 Press the arrow buttons to scroll to Fax Footer , and then press . 4 Press again to select On . 5 During the initial setup of your printer, you were prompted to enter the date and time. If you have not enteredthis information, then do the following: a Press twice. b Press the arrow buttons to scro...

Configuring fax settings using the printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup , and then press . 3 Configure the fax settings using the selections in the menu: From here You can Address Book Set up, view, or print the Address Book...

Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software.If you create a contact list in the printer control panel, then the fax software automatically saves those contacts asSpeed Dial entries. Likewise, when you...

Creating a contact list using the printer control panel 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup , and then press . 3 Press again to select Address Book . 4 To add a fax number to your Address Book: a Press the arrow buttons to scroll to Add . b Pres...

Sending faxes ADF Scanner glass W F I I P R IN TIN G Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, load originaldocuments or photos on the scanner glass. W F I I P R IN T IN G Use the scanner glass for single p...

Sending faxes using the computer For Windows users 1 With a document open, click File  Print . 2 From the Printer Name menu, select the fax version of your printer, and then click OK . The Send Fax Wizard appears. 3 Follow the instructions on the computer screen. For Macintosh users 1 With a docume...

When the number of rings you set is detected, the printer automatically receives the incoming fax. Tips: • If the printer is sharing the line with other analog devices (telephone, answering machine), then set the printerto pick up calls two rings after the answering machine. For example, if the answ...

For Windows users a Click or Start . b Click All Programs or Programs , and then select the printer program folder from the list. c Click Printer Home . The Printer Home opens. d Click the Fax tab, and then click Set up the printer to fax . The Fax Setup Wizard opens. e Run the Fax Setup Wizard. Mak...

How can I check the dial tone? A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line.If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line andthrough the printer. Make sure the tel...

How can I make sure that the fax answers the call before the answering machine? To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after agreater number of rings than the answering machine. For example, if the answering machine picks up calls...

5 Press the arrow buttons to scroll to Send Later , and then press . 6 Enter the time you want to send the fax, and then press . 7 If the printer is not set to the 24-hour mode, press the arrow buttons to select AM or PM , and then press . 8 Press to start scanning the document and save the schedule...

6 To print fax activity reports, press the arrow buttons to scroll to Print Reports , and then press . • To print sent fax history only, press the arrow buttons to scroll to Send Log , and then press . • To print received fax history only, press the arrow buttons to scroll to Receive Log , and then ...

Can I retrieve failed faxes? The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runsout of paper, then you can print the fax later after resolving the error. The printer prompts you if there are faxes tobe printed. If an incoming fax o...

Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routersthat are Wi-Fi certified. If you are having issues with an n router, verify with your router ma...

Every device on the wireless network must use the same WPA passphrase. WPA security is an option only oninfrastructure networks with wireless access points and network cards that support WPA. Most newer wirelessnetwork equipment also offers WPA2 security as an option. Note: If your network uses WPA ...

Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users 1 ...

4 Select My printer is already set up. I am installing it on a new computer . 5 Click Continue , and then follow the instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light...

If your wireless network does not appear in the list: a Connect to another wireless network. For Windows users Click Unlisted Network . For Macintosh users Select Other Wireless Network , and then click Continue . b Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may ...

4 Click the Settings tab. 5 Click the Wireless setup utility link. 6 Follow the instructions on the computer screen to configure the printer for wireless access with the new settings. For Macintosh users 1 From the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assist...

WEP keys must be: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F, a–f, and 0-9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard d Write down the password for your network. Be sure to use the exact spelling and c...

15 If Network Authentication appears in the list, select Open . 16 In the “Data encryption” list, select WEP . 17 If necessary, clear the “The key is provided for me automatically” check box. 18 In the Network Key box, type in a WEP key. 19 Write down the WEP key you chose so you can refer to it whe...

3 Create a name for the ad hoc network, and then click OK . Note: Store the network name and password in a safe place for future reference. Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an...

Switching between USB and wireless connections (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume thatyou have configured your printer for one type of connection and that the printer drivers are installed on the computer.See relate...

Using the printer locally (USB) If the printer is currently set up for wireless 1 Attach one end of a USB cable to the USB port on the back of the printer. Attach the other end to a USB port onthe computer. 2 Add the printer: In Mac OS X version 10.5 a From the Apple menu, choose System Preferences ...

3 Locate the printer from the remote computer: Note: The remote computer is the one that is not attached to the printer. a Do one of the following: 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . The printer folder...

Networking FAQ What is Wi-Fi Protected Setup? Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless home networkand enable network security without requiring prior knowledge of Wi-Fi technology. It is no longer necessary toconfigure the network name...

Where do I find my SSID? You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Mostaccess points have a built-in Web server that can be accessed using a Web browser. Many network adapters provide a software application that allows you to view ...

• The network is connected to the Internet through a DSL or cable modem. Internet Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet t...

Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network . • The network has no connection to the Internet. Note: Most computers can...

2 Attach the small, square connector to the printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communica...

Infrastructure mode is the recommended setup method because it provides: • Increased network security • Increased reliability • Faster performance • Easier setup Finding the signal strength Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on...

3 Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by thecomputer. For Macint...

Can I use my printer on a USB and a network connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the followingways: • Locally attached (connected to a computer using a USB cable) • Wireless network • Wireless network and l...

The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a typeof MAC address called Universally Administered Address (UAA) . MAC: XX XX XX XX XX XX UAA: XX XX XX XX XX XX Note: A list of MAC addresses can be set on an access point (router) so that...

For Macintosh users 1 From the Apple menu, choose About This Mac . 2 Click More Info . 3 From the Contents pane, choose Network . 4 If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address • You can locate the printer IP address b...

Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle everyweek if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily poweron if it is tur...

4 Press the arrow buttons to scroll to Align Printer , and then press . 5 Press again. An alignment page prints. Note: Do not remove the alignment page until printing is finished. Using the printer software For Windows users 1 Load plain paper. 2 Click or Start . 3 Click All Programs or Programs , a...

3 Press the arrow buttons to scroll to Clean Printhead or Deep Clean Printhead , and then press . 4 Press to clean the printhead nozzles. A cleaning page prints. Using the printer software For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program fol...

Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extensi...

• “Print job does not print or is missing pages” on page 116 • “Printer is printing blank pages” on page 117 • “Printer is busy or does not respond” on page 118 • “Cannot delete documents from the print queue” on page 118 • “Cannot print through USB” on page 118 Incorrect language appears on the dis...

3 Close the printer. S ELECT YOUR PRINTER FROM THE P RINT DIALOG BEFORE SENDING THE PRINT JOB M AKE SURE THE PRINT JOB IS NOT PAUSED M AKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER R ECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. ...

5 Press the arrow buttons to scroll to Deep Clean Printhead , and then press . A cleaning page prints. 6 Press the arrow buttons to scroll to Align Printer , and the press . An alignment page prints. Note: Do not remove the alignment page until printing is finished. Printer is busy or does not respo...

M AKE SURE THE USB PORT IS ENABLED IN W INDOWS 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type devmgmt.msc . 3 Press Enter , or click OK . The Device Manager opens. 4 Click the plus sign ( + ) beside Universal Serial Bus controllers. If USB Host Controller and US...

1 Press to turn off the printer. 2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 3 Press to turn the printer back on. Paper jam in the ADF (selected models only) Note: The parts inside the printer are sensitive. Avoid unnecessarily tou...

R EMOVE EACH PAGE AS IT IS PRINTED A DJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting • “Poor quality at the edges of the page” on page 121 • “Streaks or lines on printed image” on page 122 • “Print speed is slow” on page 122 • “Computer slows down when printing” on page 122 Poor...

Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C HECK THE INK LEVELS Replace low or empty ink cartridges. S ELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE M AKE SURE THE INK CARTRIDGES AR...

I F YOU ARE ON A NETWORK , THEN RESET THE POWER OF THE ACCESS POINT ( ROUTER ) 1 Unplug the power cord from the access point. 2 Wait ten seconds, and then insert the power cord. Copy and scan troubleshooting • “Copier or scanner does not respond” on page 123 • “Scanner unit does not close” on page 1...

Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER S ELECT A PAPER SIZE FROM THE PRINTE...

Fax troubleshooting • “Fax troubleshooting checklist” on page 125 • “Cannot send faxes” on page 126 • “Cannot receive faxes” on page 128 • “Cannot run the fax software” on page 129 • “Fax error messages on the printer control panel” on page 129 For detailed descriptions of common terms and tasks, se...

• If you are using a splitter, then make sure that you are using a phone splitter. Do not use a line splitter. To make sure that you are using the correct splitter, plug an analog phone into the splitter, and then listen for a dial tone. • If you have checked the items on this list but still do not ...

Cannot receive faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: M AKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP The fax settings depend on whether the printer is connected to its own fax line or shares the line wi...

To retrieve the correct code: 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Fax Setup , and then press . 3 Press the arrow buttons to scroll to Ringing and Answering , and then press . 4 Press the arrow buttons to scroll to Manual Pickup Code , and then press . 5 C...

Error Message: What it indicates: Possible solutions: Phone Line Busy Your telephone line or the telephoneline of the receiving fax machine isbusy. This happens especially if theprinter is sharing the line with otherdevices (telephone, answeringmachine). • Set the printer to redial. • Increase the t...

Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types....

Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: M AKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY S ELECT THE CORRECT COMP...

• Your WEP key or WPA passphrase is correct (if your network is secure). Log into the wireless access point (wireless router) and check the security settings. A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share thesame security key. If you are no...

M AKE SURE D EMO M ODE IS TURNED OFF Check to see if your printer has a Demo Mode. Selected printer features are not available when Demo Mode isturned on. From the printer control panel, navigate to Demo Mode : > Demo Mode . Select Off , and then save the setting. C HECK YOUR WEP KEY OR WPA PASSP...

M AKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH A IR P ORT The printer only supports wireless printing through AirPort base stations for Mac OS X 10.5 or later. The Continue button is unavailable Try the following solutions in the order they appear until the Continue button becomes a...

Wi-Fi indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but theprinter does not print, then try one or more of the following: A LLOW THE WIRELESS INSTALLATION TO COMPLETE ...

5 Click the Ports tab. 6 Locate the selected port. The selected port has a check beside it in the Port column. 7 If the Description column of the selected port indicates that it is a USB port, scroll through the list and selectthe port with Printer Port in the Description column. Check the printer m...

If you are using WEP security A valid WEP key is: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. If you are using WPA security A valid WPA passphra...

Notes: • If you change network settings, change them on all the network devices before changing them for the accesspoint. • If you have already changed the wireless network settings on your access point, then you must change thesettings on all the other network devices before you can see them on the...

Notices Product information Product name: Lexmark S400 Series Machine type: 4443 Model(s): 201, 20E Edition notice April 2009 The following paragraph does not apply to any country where such provisions are inconsistent with locallaw: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WIT...

UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computersoftware and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,...

Temperature information Ambient temperature 15–32° C (60–90° F) Shipping temperature -40–60° C (-40–140° F) Storage temperature 1–60° C (34–140° F) Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic produc...

Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 16.23...

acknowledge your agreement to these License Agreement terms and conditions and that you are doing so withthe intent to “sign” a contract with Lexmark. 18 CAPACITY AND AUTHORITY TO CONTRACT . You represent that you are of the legal age of majority in the place you sign this License Agreement and, if ...

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public servicecommission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of thisequipment d...

Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre,entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’unproblème majeur d’échelle nationale. En conséquence, il vous est recomman...

Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interferencethat may cause undesired operation of the...

Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member Statesrelating to electromagnetic compatibility, safet...