Lexmark MS835 - Manual

What are you looking for? Find it here The latest supplemental information, updates, and customersupport: • Documentation • Driver downloads • Live chat support • E ‑ mail support • Voice support Lexmark support Web site— http://support.lexmark.com Note: Select your country or region, and then selec...

1 Right side 305 mm (12 in.) 2 Front 508 mm (20 in.) 3 Left side 305 mm (12 in.) 4 Rear 305 mm (12 in.) 5 Top 115 mm (4.5 in.) Printer configurations Basic model 1 Standard bin 2 Printer control panel 3 Multipurpose feeder 4 Standard 250 ‑ or 550 ‑ sheet tray (Tray 1) Learning about the printer 10

Fully configured model CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer witha similar configuration, then you may need additional fu...

The staple, hole punch finisher must not be combined with any other output option. In a configuration with two or more optional finishers: • The staple finisher must always be on top. • The high ‑ capacity output expander must always be at the bottom. • The output expander is the only option that ca...

Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continui...

7 Reattach the access cover. 2 1 Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before con...

4 Push the memory card straight into the connector, and then push the card toward the controller board wall untilit clicks into place. 5 Reattach the controller board shield, and then the controller board access cover. Installing an Internal Solutions Port The controller board supports one optional ...

Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continuing. If you have other dev...

Note: The entire length of the connector on the card must touch and be flushed against the controller board. 5 Close the controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make...

Removing a printer hard disk Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the elect...

4 Remove the printer hard disk. 5 Set aside the printer hard disk. Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the...

Installing optional trays CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting ...

Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 38 . To uninstall the optional trays, slide...

Setting up the printer software Installing the printer software Notes: • If you installed the printer software on the computer before but need to reinstall the software, then uninstallthe current software first. • Close all open software programs before installing the printer software. 1 Obtain a co...

In Windows 8 From the Search charm, type run , and then navigate to: Apps list > Run > type D:\setup.exe > OK . In Windows 7 or earlier a Click , or click Start and then click Run . b In the Start Search or Run dialog, type D:\setup.exe . c Press Enter , or click OK . Note: D is the letter ...

5 Do either of the following: • Click Update Now ‑ Ask Printer . • Under Configuration Options, manually add any installed hardware options. 6 Click Apply . For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your pri...

Installing the printer on an Ethernet network For Windows users 1 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site:Go to www.lexmark.com , and then navigate to: SUPPORT & DOWNLOADS > select your printer ...

3 Install the printer driver on the computer. a Insert the Software and Documentation CD, and then double ‑ click the installer package for the printer. b Follow the instructions on the computer screen. c Select a destination, and then click Continue . d From the Easy Install screen, click Install ....

• Security Method —There are four basic options for Security Method: – WEP keyIf your network uses more than one WEP key, then enter up to four in the provided spaces. Select the keycurrently in use on the network by selecting the default WEP transmit key. – WPA or WPA2 preshared key or passphraseWP...

Use To Search for networks Show available wireless connections. Note: This menu item shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. Wi ‑ Fi Protected Setup Connect the printer to a wireless network using Wi ‑ Fi ...

Notes: – Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5. a From the Apple menu, navigate to: System Preferences > Print & Fax b Click + , and then navigate to: AppleTalk > select the printer > Add Setting up serial printing Us...

d Follow the instructions on the computer screen. e Select Advanced , and then click Continue . f From the Configure Printer Connection dialog, select a port. g If the port is not in the list, then click Refresh , or navigate to: Add port > select a port type > enter the necessary information ...

Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 From the printer control panel, navigate to: > Settings > > Repor...

Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information,see “Avoiding jams” on page 163 and “Storing paper” on page 73 . Setting the paper size and type 1 From the printer control panel, navigate to: >...

Loading the 2100 ‑ sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. 2 Adjust the width and length guides. Loading A5 ‑ size paper a Pull up and slide the width guide to the posi...

LGL OFC FOL IOLTR A4 A5 6 From the printer control panel, set the size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose feeder door....

• Make sure the paper or specialty media is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the feeder can cause paper jams. 6 For custom- or Universal-size paper, adjust the width guides to lightly touch the sides of the stack. 7 From the printer control panel, set the...

Note: You can also change the paper size and type settings using the printer control panel. For more information, see “Setting the paper size and type” on page 49 . Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fus...

3 Type a name for the paper type, and then click Submit . 4 Select a custom type, and then verify that the correct paper type is associated with the custom name. Note: Plain Paper is the factory default paper type for all user ‑ defined custom names. Using the printer control panel 1 From the printe...

Paper and specialty media guide Notes: • Make sure the paper size, type, and weight are set correctly on the computer or printer control panel. • Flex, fan, and straighten the stack of specialty media before loading them. • The printer may print at a reduced speed to prevent damage to the fuser. • F...

Tips on using transparencies • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match thetransparencies loaded in the tray. • Print a test page on the transparencies being considered for use before buying large quantities. • Use transparencies design...

Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long , running the length of the paper, or grain short , running the width of the paper. For 60–176 g/m 2 (16–47 ‑ lb) paper, grain long paper is recommended. Fiber content Most high ‑ qualit...

• Thickness (impacts how much can be loaded into a tray) • Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper) • Surface friction (determines how easily sheets can be separated) • Grain and formation (impacts curling, which also influences the...

For more information about Lexmark, visit www.lexmark.com . General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temper...

Paper sizes supported by the printer Paper size 1 Dimensions Standard oroptional 250 ‑ or 550 ‑ sheet trays Optional2100 ‑ sheet tray Multipurposefeeder Duplex A4 210 x 297 mm(8.3 x 11.7 in.) A5 148 x 210 mm(5.8 x 8.3 in.) A6 105 x 148 mm(4.1 x 5.8 in.) X JIS B5 182 x 257 mm(7.2 x 10.1 in.) X Letter...

Paper sizes, types, and weights supported by the output options Supported paper sizes Paper size 4 ‑ bin mailbox Output expander and high ‑ capacity output expander Staple finisher Staple, hole punch finisher A6 X X A5 3 3 JIS B5 1 1 Executive 1 1 Letter A4 Legal 2 Folio Oficio Statement 1 1 Univers...

Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print . b Click Properties , Preferences , Options , or Setup . ...

Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Print Settings > > Quality Menu > > Toner Darkness 2 Adjust the toner darkness, and then press . Printing from a flash drive or a mobile device Printing from a flash drive Notes: • Befo...

2 From the printer control panel, select the document you want to print. 3 Press the left or right arrow button to specify the number of copies for printing, and then press . Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash d...

Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile . Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing confidential and other held jobs Storing print jobs in the printer 1 From the pri...

Printing information pages For more information on printing information pages, see “Printing a menu settings page” on page 47 and “Printing a network setup page” on page 48 . Printing a font sample list 1 From the printer control panel, navigate to: > Settings > > Reports > > Print Fo...

Understanding printer menus Menus list Paper Menu Reports Network/Ports Default SourcePaper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal SetupBin Setup Menu Settings PageDevice Statistics Stapler Test Network Setup Page 1 Profiles List Print ...

Paper menu Default Source menu Use To Default Source Tray [x]MP FeederManual Paper Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to “Cassette” for MP Feeder toappear as a menu setting. • If two t...

Use To Manual Paper Size A4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal Specify the size of the paper being manually loaded. Note: Letter is the US factory default setting. A4 is the international factory default setting. Manual Paper Type Plain PaperCard StockTransparencyRec...

Substitute Size menu Use To Substitute Size OffStatement/A5Letter/A4All Listed Substitute a specified paper size if the requested paper size is not available. Notes: • All Listed is the factory default setting. All available substitutions areallowed. • Off indicates that no size substitutions are al...

Use To Letterhead Texture SmoothNormalRough Specify the relative texture of the letterhead loaded in a specific tray. Note: Normal is the factory default setting. Preprinted Texture SmoothNormalRough Specify the relative texture of the preprinted paper loaded in a specific tray. Note: Normal is the ...

Paper Loading menu Use To Card Stock Loading DuplexOff Determine and set two-sided printing for all print jobs with Card Stockas the paper type. Recycled Loading DuplexOff Determine and set two-sided printing for all print jobs with Recycledas the paper type. Labels Loading DuplexOff Determine and s...

Use To Custom [x] Loading DuplexOff Determine and set two-sided printing for all print jobs with Custom [x]as the paper type. Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. • Duplex sets...

Use To Portrait Width 3–8.5 inches76–216 mm Set the portrait width. Notes: • If the width exceeds the maximum, then the printer uses themaximum width allowed. • 8.5 inches is the US factory default setting. You can increase thewidth in 0.01 ‑ inch increments. • 216 mm is the international factory de...

Reports menu Reports menu Use To Menu Settings Page Print a report containing information about the paper loaded in trays, installedmemory, total page count, alarms, timeouts, printer control panel language,TCP/IP address, status of supplies, status of the network connection, and otherinformation. D...

Network/Ports menu Active NIC menu Use To Active NIC Auto[list of available network cards] Allow the printer to connect to a network. Notes: • Auto is the factory default setting. • This menu item appears only if an optional network adapter is installed. Standard Network or Network [x] menu Note: On...

Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card • Network/Ports > Network [x] > Network [x] Setup > Network Card Use To View Card Status ConnectedDisconnected View the connection s...

Use To Enable RARP OnOff Specify the RARP address assignment setting. Note: Off is the factory default setting. Enable BOOTP OnOff Specify the BOOTP address assignment setting. Note: On is the factory default setting. Enable AutoIP YesNo Specify the Zero Configuration Networking setting. Note: Yes i...

Use To Enable IPv6 OnOff Enable IPv6 in the printer. Note: On is the factory default setting. Auto Configuration OnOff Specify whether or not the wireless network adapter accepts theautomatic IPv6 address configuration entries provided by a router. Note: On is the factory default setting. View Hostn...

Use To Choose Network Select an available network for the printer to use. View Signal Quality View the quality of the wireless connection. View Security Mode View the encryption method for the wireless network. AppleTalk menu Note: This menu appears only in printer models that are connected to an Et...

Use To Robust XON OnOff Determine whether the printer communicates availability to the computer. Notes: • Off is the factory default setting. • This menu item applies only to the serial port if Serial Protocol is set toXON/XOFF. Baud 1200240048009600192003840057600115200138200172800230400345600 Spec...

Use To SMTP Timeout 5–30 Specify the amount of time in seconds before the server stops trying tosend an e ‑ mail. Note: 30 seconds is the factory default setting. Reply Address Specify a reply address of up to 128 characters in the e-mail sent by theprinter. Use SSL DisabledNegotiateRequired Set the...

Use To Confidential Job Expiration Off1 hour4 hours24 hours1 week Limit the amount of time a confidential print job stays in the printer before it is deleted. Notes: • If the “Confidential Job Expiration” setting is changed while confidential print jobsreside in the printer RAM or printer hard disk,...

Use To Automatic Method Single passMultiple pass Mark all disk space used by a previous print job. This method does not permit the filesystem to reuse this space until it has been cleared. Notes: • “Single pass” is the factory default setting. • Only automatic wiping enables users to erase temporary...

Use To Time Zone [list of time zones] Select the time zone. Note: GMT is the factory default setting. Automatically observe DST OnOff Set the printer to use the applicable daylight saving time (DST) start and end timesassociated with the printer Time Zone setting. Note: On is the factory default set...

Use To Press and Hold Sleep Button Do nothingSleepHibernate Determine how the printer, while in idle state, reacts to a long pressof the Sleep button. Note: “Do nothing” is the factory default setting. Factory Defaults Do Not RestoreRestore Now Restore the printer settings to its factory defaults. N...

Print Settings Setup menu Use To Printer Language PCL EmulationPS Emulation Set the default printer language. Notes: • PCL Emulation is the factory default setting. • PostScript emulation uses a PostScript interpreter forprocessing print jobs. • PCL Emulation uses a PCL interpreter for processing pr...

Use To Download Target RAMFlashDisk Set the storage location for downloads. Notes: • RAM is the factory default setting. Storing downloads in theRAM is temporary. • Storing downloads in a flash memory or in a printer hard diskplaces them in permanent storage. Downloads remain in theflash memory or o...

Quality menu Use To Print Resolution 300 dpi600 dpi1200 dpi1200 Image Q2400 Image Q Specify the printed output resolution in dots per inch. Note: 600 dpi is the factory default setting. Pixel Boost OffFontsHorizontallyVerticallyBoth directionsIsolated Enable more pixels to print in clusters for clar...

Use To Log File Prefix Specify the prefix you want for the log file name. Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Utilities menu Use To Remove Held Jobs ConfidentialHeldNot RestoredAll Delete confidential and held jobs from the printer hard disk...

PCL Emul menu Use To Font Source ResidentDiskDownloadFlashAll Specify the set of fonts used by the Font Name menu. Notes: • “Resident” is the factory default setting. Resident shows the factorydefault set of fonts downloaded in the RAM. • “Flash” and “Disk” settings show all fonts resident in that o...

Use To Tray Renumber View Factory Defaults MPF Default = 8T1 Default = 1T1 Default = 4T1 Default = 5T1 Default = 20T1 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3 Display the factory default setting assigned to each tray or feeder. Tray Renumber Restore Defaults YesNo Restore all tr...

Use To Font Size 1–255 pt Set the default font size for HTML documents. Notes: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point increments. Scale 1–400% Scale the default font for HTML documents. Notes: • 100% is the factory default setting. • Scaling can be increase...

Use To Orientation PortraitLandscapeReverse PortraitReverse Landscape Set the image orientation. Note: Portrait is the factory default setting. Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information aboutusing the printer and perfo...

Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycling programs. ...

Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 163 . Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP secti...

Use To On Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a documentis ready to print. There is a short delay before thefirst page is printed. • The alarm control and cartridge alarm sounds areturned off. • The printer ignores the Adva...

Using Hibernate mode Hibernate is an ultra ‑ low ‑ power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Notes: • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press ofthe Sleep button wak...

Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Gene...

Securing the printer Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach asecurity lock t...

• The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In hig...

Erasing printer hard disk memory Notes: • Some printer models may not have a printer hard disk installed. • Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material leftby print jobs by securely overwriting files that have been marked for deletion. U...

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Security > Disk Encryption . Note: Disk Encryption appears in the Security menu only when a formatted, non ‑ defective printer hard disk is installed. 3 From the Disk Encryption me...

Maintaining the printer Periodically, certain tasks are required to maintain optimum performance of your printer. Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer Cleaning the printer N...

2 Empty the container. 3 Insert the emptied hole punch box back into the finisher until it clicks into place. Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and ...

Checking the status of parts and supplies from the Embedded Web Server Note: Make sure the computer and printer are connected to the same network. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Networ...

Notification Description Non Continuable Stop 1,2 The printer stops when the supply condition is reached. The supply must be replaced tocontinue printing. 1 The printer generates an e-mail about the status of the supply when supply notification is enabled. 2 The printer stops when some supplies beco...

Item Return Program cartridge For the United States and Canada High Yield Toner Cartridge 521HL Extra High Yield Toner Cartridge 521XL* For the European Union, European Economic Area , and Switzerland High Yield Toner Cartridge 522HL Extra High Yield Toner Cartridge 522XL* For the Asia Pacific Regio...

Ordering a fuser wiper Part name Part number Oil wiper in bag 40x8579 Wax wiper in bag 40X8581 Ordering a maintenance kit To identify the supported fuser type, view the label on the fuser. Do either of the following: • Remove the toner cartridge and the imaging unit. The two-digit fuser type code (s...

Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until youare ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • ...

5 Close the multipurpose feeder door and the front cover. 2 1 Replacing the imaging unit 1 Lift the front cover, and then pull down the multipurpose feeder door. 2 1 Maintaining the printer 151

8 Close the multipurpose feeder door and the front cover. 2 1 Replacing a staple cartridge 1 Open the stapler door. 2 Pull down the latch of the staple cartridge holder, and then pull the holder out of the finisher. Maintaining the printer 154

3 Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. 1 1 2 4 Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge. 1 2 5 Push the staple cartridge into the finisher until...

1 2 3 Install the new cover assembly into the printer. 4 Turn on the printer. Replacing the fuser wiper 1 Turn off the printer. 2 Squeeze the fuser wiper cover tab, and then lift to remove the cover assembly. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury f...

6 Install the cover assembly into the printer. 7 Turn on the printer. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the prin...

Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer mu...

Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Secur...

Clearing jams Carefully select paper and specialty media, and then load them properly to avoid most jams. For more information, see “Avoiding jams” on page 163 . If jams occur, then follow the steps outlined in this chapter. Note: Jam Recovery is set to Auto by default. The printer reprints jammed p...

• Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightlyagainst the paper. • Push the tray firmly into the printer after loading paper. • If you are loading prep...

• If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push the paperall the way back. 1 2 Note: If the paper is not under the bin arm, then a jam occurs due to an overfilled bin. Use recommended paper • Use only recommended paper or specialty media. • ...

Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if both the toner cartridge and imaging unit are MICR (Magnetic Ink Character Recognition) or non-MICR supplies. Note: For a list of supported supplies, see the “Ordering supplies” section of the User...

Disk full [62] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. • Delete fonts, macros, and other data stored in the printer hard disk. • Install a printer hard disk with larger capacity. Disk must be formatted for use in this devi...

Imaging unit very low, [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the “Replacing supplies” section of the User’s Guide . If necessary, press on the printer control panel to clear the message and continue printing. Incompatible out...

Insert Tray [x] Insert the indicated tray into the printer. Install bin [x] Try one or more of the following: • Install the specified bin: 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Install the specified bin. 4 Connect the power cord to a properly grounded electric...

Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, press on the printer cont...

Reinstall missing or unresponsive fuser [31.xy] Try one or more of the following: • Remove the unresponsive fuser, and then reinstall it. Note: If the message appears after reinstalling the supply, then the fuser is defective. Replace the fuser. • Install the missing fuser. For more information on i...

Remove paper from standard output bin Remove the paper stack from the standard bin. Replace cartridge, 0 estimated pages remain [88.xy] Replace the toner cartridge to clear the message and continue printing. For more information, see the instruction sheetthat came with the supply or see the “Replaci...

Replace roller kit [81.xx] 1 Replace the roller kit. For more information, see the instruction sheet that came with the part. 2 Press to clear the message and continue printing. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message an...

• Make sure the Serial Buffer menu is set to Enabled. Some held jobs were not restored From the printer control panel, select Continue to clear the message and continue printing. Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible. Standard network software err...

Too many disks installed [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra printer hard disks. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Too many flash options installed [58] 1 Turn off the printer...

Unsupported option in slot [x] [55] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the unsupported option card from the printer controller board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn...

Action Yes No Step 11 Check the installed printer driver. Is the correct printer driver installed? Go to step 12. Install the correctprinter driver. Step 12 Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. Is the printer working? The problem is solved. Contact ...

Hardware and internal option problems 2100-sheet tray problems Action Yes No Step 1 a Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are alignedwith the...

Cannot detect internal option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn on theprinter. Does the internal option operate correctly? The problem is solved. Go to step 2. Step 2 Check if the internal option is properly installed in the controller board. a ...

Action Yes No Step 2 Check the cable and the internal print server connection. Use the correct cable, and then check if it is securely connected to theinternal print server. Does the internal print server operate correctly? The problem is solved. Contact customer support . Tray problems Action Yes N...

Internal Solutions Port does not operate correctly Action Yes No Step 1 Make sure the Internal Solutions Port (ISP) is installed. a Install the ISP. For more information, see “Installing an Internal Solutions Port” on page 19 . b Print a menu settings page, and then check if the ISP is listed in the...

Paper feed problems Jammed pages are not reprinted Action Yes No a Turn on jam recovery. 1 From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Jam Recovery 2 Select On or Auto , and then press . b Resend the pages that did not print. Were the jammed p...

Paper jam message remains after jam is cleared Action Yes No a From the printer control panel, navigate to: Next > > Clear the jam, press OK > b Follow the instructions on the printer display. Does the paper jam message remain? Contact customer support . The problem is solved. Solving print...

Error message about reading the flash drive appears Action Yes No Step 1 Check if the flash drive is inserted into the front USB port. Note: The flash drive will not work if it is inserted into the rear USB port. Is the flash drive inserted into the front USB port? Go to step 2. Insert the flash dri...

Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray. b Resend the print job. Did the job print from the correct tray or on the correct paper? The problem is solved. Go to step 2. Step 2 a From the Paper menu on ...

Action Yes No Step 3 Reduce the complexity of the print job by eliminating the number and sizeof fonts, the number and complexity of images, and the number of pagesin the job. Did the job print and collate correctly? The problem is solved. Contact customer support . Multiple ‑ language PDF files do ...

Action Yes No Step 4 a Disable the Page Protect feature. From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Page Protect > Off b Resend the print job. Did the job print? The problem is solved. Go to step 5. Step 5 Install additional printer memory...

Action Yes No Step 5 a Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. b Resend the print job. Do the jobs print? The problem is solved. Go to step 6. Step 6 a Remove, and then reinstall the printer software. For moreinformation, see “Installing the printer so...

Action Yes No Step 1 a Open the trays, and then check if they contain paper of the same sizeand type. • Check if the paper guides are in the correct positions for the sizeof the paper loaded in each tray. • Check if the paper size indicators on the paper guides are alignedwith the paper size indicat...

Print quality problems Characters have jagged or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supportedby the printer. 1 From the printer control panel, navigate to: Menus > Reports > Print Fonts 2 Select PCL Fonts or PostScript Fonts . b...

Action Yes No Step 2 From the printer control panel, set the paper size and type in the Papermenu to match the paper loaded in the tray. Do the paper size and type match the paper loaded in the tray? Go to step 3. Do one or more of thefollowing: • Specify the papersize from the traysettings to match...

Action Yes No Step 2 a Replace the fuser. For more information on installing the fuser, see the instruction sheetthat came with the part. b Resend the print job. Do compressed images still appear? The problem is solved. Contact customer support . Gray background on prints ABCDE ABCDE ABCDE Leading e...

Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. b Resend the print job. Do horizontal voids appear on prints? Go to step 2. The problem is solved. Step 2 a Load the specified tray or feeder with a re...

Incorrect margins on prints ABCDEF ABCDEF Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the paper size loaded. b Resend the print job. Are the margins correct? The problem is solved. Go to step 2. Step 2 From the printer control panel, set the paper ...

Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct positions forthe size of the paper loaded. Are the width and length guides positioned correctly? Go to step 2. Adjust the width andlength guides. Step 2 From the printer control panel, set the paper type and ...

Print is too dark ABCDEF ABCDEF Action Yes No Step 1 a From the Quality menu on the printer control panel, reduce the tonerdarkness. Note: 8 is the factory default setting. b Resend the print job. Is the print still too dark? Go to step 2. The problem is solved. Step 2 a From the printer control pan...

Action Yes No Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Is the print still too dark? Go to step 6. The problem is solved. Step 6 Replace the imaging unit, and then resend ...

Action Yes No Step 4 Make sure that the paper has no texture or rough finishes. Are you printing on textured or rough paper? From the printercontrol panel, changethe texture settings inthe Paper Texturemenu to match thepaper you are printingon. Go to step 5. Step 5 a Load paper from a fresh package....

Action Yes No Step 1 a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is properly removed from the imagingunit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more tha...

Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print quality problems. 2 Install the imaging unit, and t...

Shadow images appear on prints A B C DA B C D A B C DA B C D Leading edge Trailing edge Action Yes No Step 1 Load paper with the correct paper type and weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Go to step 2. Load paper with thecorrect paper type andweigh...

Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the size of the paper loaded. b Resend the print job. Is the print still skewed? Go to step 2. The problem is solved. Step 2 a Check if you are printing on a paper that is supported by the tray. b Resend ...

Action Yes No Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print quality problems. 2 Install the imaging unit, and t...

Action Yes No Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Do streaked vertical lines appear on prints? Go to step 4. The problem is solved. Step 4 a Reinstall the imaging un...

Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print quality problems. 2 Install the imaging unit, and t...

Action Yes No Step 4 a Enable Quiet mode. From the printer control panel, navigate to: Settings > General Settings > Quiet Mode > On b Resend the print job. Does the toner rub off? Contact customer support . The problem is solved. Transparency print quality is poor Action Yes No Step 1 From...

Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. b Resend the print job. Do vertical voids appear on prints? Go to step 2. The problem is solved. Step 2 a From the printer control panel, set the paper t...

Embedded Web Server does not open Action Yes No Step 1 Make sure the printer IP address is correct. View the printer IP address: • From the printer home screen • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and thenfinding the TCP/IP sec...

Notices Product information Product name: Lexmark MS710 and MS711 Machine type: 4063 Model(s): 832, 835 Edition notice June 2013 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS”...

Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. PCL® is a registered trademark...

1-meter average sound pressure, dBA Ready 32 dBA Values are subject to change. See www.lexmark.com for current values. EU waste electronics information The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the EuropeanUnion. We encourage the recyc...

Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F) Shipping temperature -40 to 43.3°C (-40 to 110°F) Storage temperature and relative humidity 1 to 35°C (34 to 95°F) 8 to 80% RH Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21...

Mode Description Power consumption (Watts) Printing The product is generating hard ‑ copy output from electronic inputs. MS710, 780; MS711, 800 Copy The product is generating hard ‑ copy output from hard ‑ copy original documents. N/A Scan The product is scanning hard ‑ copy documents. N/A Ready The...

Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product powerconsumption, disconnect the power supply cord from the electrical outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power co...

Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence. L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettreaucun champ HF dépassant les limites fixées pour l'ensemble de la populat...

Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo č ili direktive 1999/5/ES. Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentligaegenskapskrav och övriga relevanta b...

This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for anyclaim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and itsSuppliers' and Rem...

Index Numerics 2100 ‑ sheet tray loading 56 550 ‑ sheet tray installing 32 Symbols [x] ‑ page jam, clear manual feeder. [250] 176[x] ‑ page jam, lift front cover to remove cartridge. [200–201] 167[x] ‑ page jam, open tray [x]. [24x] 175[x] ‑ page jam, open upper and lower rear door. [231–234] 171[x]...