Lexmark M5163DN - Manual

What are you looking for? Find it here The latest supplemental information, updates, and customersupport: • Documentation • Driver downloads • Live chat support • E ‑ mail support • Voice support Lexmark Support Web site— http://support.lexmark.com Note: Select your country or region, and then selec...

1 2 3 4 5 1 Right side 152 mm (6 in.) 2 Front 508 mm (20 in.) 3 Left side 152 mm (6 in.) 4 Rear 152 mm (6 in.) 5 Top 115 mm (4.5 in.) Printer configurations Basic model 1 2 4 3 1 Standard bin 2 Printer control panel 3 Multipurpose feeder 4 Standard 550 ‑ sheet tray (Tray 1) Learning about the printe...

Fully configured model CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer witha similar configuration, then you may need additional fu...

In a configuration with two or more optional finishers: • The staple finisher must always be on top. • The high ‑ capacity output expander must always be at the bottom. • The output expander is the only finisher that can be placed on top of the high ‑ capacity output expander. • The output expander ...

Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continui...

6 Tighten the screws on the shield. 7 Reattach the access cover. 2 1 Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordf...

Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after...

11 Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded. Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setti...

Installing a printer hard disk Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the ele...

Removing a printer hard disk Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the elect...

Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices...

Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updatingavailable options in the printer driver” on page 37. To uninstall the optional trays, slide t...

1 2 3 4 6 5 Use the To 1 Parallel port Connect the printer to a computer. Note: This can also be used in installing an optional Internal Solutions Port (ISP). 2 USB port Attach an optional wireless network adapter. 3 Ethernet port Connect the printer to a network. 4 USB printer port Connect the prin...

Setting up the printer software Installing the printer software Notes: • If you installed the printer software on the computer before but need to reinstall the software, then uninstallthe current software first. • Close all open software programs before installing the printer software. • For Macinto...

In Windows 8 From the Search charm, type run , and then navigate to: Apps list > Run > type D:\setup.exe > OK . In Windows 7 or earlier a Click or click Start , and then click Run . b In the Start Search or Run dialog, type D:\setup.exe . c Press Enter , or click OK . Note: D is the letter ...

For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver • System Preferences > Print & Fax > select your printer > Options & Supplies > Driver 2 Add...

• For AppleTalk printing: Notes: – Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5. a From the Apple menu, navigate to: System Preferences > Print & Fax b Click + , and then navigate to: AppleTalk > select your printer > Add Pr...

security information for your network, then see the documentation that came with the access point, or contactyour system support person. – To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation thatcame with the access point, see the Embedded Web Server asso...

c Press Enter , or click OK . 3 To select the printer that has changed, do either of the following: • Press and hold the printer, and then select Printer properties . • Right ‑ click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions). Note: If there...

In Windows 7 or earlier 1 Click or click Start , and then click Run . 2 In the Start Search or Run dialog, type devmgmt.msc . 3 Press Enter or click OK . b Double ‑ click Ports (COM & LPT) to expand the list of available ports. c Do either of the following: • Press and hold the COM port where yo...

Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information,see “Avoiding jams” on page 159 and “Storing paper” on page 71. Setting the paper size and type 1 From the printer control panel, navigate to: > ...

Loading the 2100 ‑ sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. 2 Adjust the width and length guides. Loading A5 ‑ size paper a Pull up and slide the width guide to the posi...

LGL OFC FOL IOLTR A4 A5 6 From the printer control panel, set the size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose feeder door....

Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel in the TCP/IP section under the Network/Portsmenu. The IP address appears as four sets of numbers...

3 Press . 4 Press Custom Types , and then verify if the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TC...

Paper and specialty media guide Notes: • Make sure the paper size, type, and weight are set correctly on the computer or printer control panel. • Flex, fan and straighten specialty media before loading it. • The printer may print at a reduced speed to prevent damage to the fuser. • For more informat...

– Have bent corners. – Have rough, cockle, or laid finishes. • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on the tray, flex the stack of envelopes back and forth to loosen them, andthen fan them. Straighten the edges on a level surface. Note: A combinat...

Weight The printer trays and multipurpose feeder can automatically feed paper weights between 60–176 g/m 2 (16–47 ‑ lb) grain long paper. The 2100 ‑ sheet tray can automatically feed paper weights up to 60–135 g/m 2 (16–36 ‑ lb) grain long paper. Paper lighter than 60 g/m 2 (16 lb) might not be stif...

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams. • Do not use coated papers unless they are specifically designed for electrophotographic printing. Selecting preprinted forms and letterhead • Use grain long for 60–90 ‑ g/m 2 (16–24 ‑ lb) paper. • Use only forms a...

customers minimize printing and copying waste. In addition, the company encourages purchasing paper from supplierswho demonstrate their commitment to sustainable forestry practices. Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintaine...

Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Paper types and weights supported by the printer The printer engine ...

Paper size 1 Dimensions Standard oroptional 250 ‑ or 550 ‑ sheet tray Optional2100 ‑ sheet tray Multipurposefeeder Duplex Other Envelope 98 x 162 mm(3.9 x 6.4 in.) to176 x 250 mm(6.9 x 9.8 in.) X X 1 If your preferred default paper size cannot be set in the printer control panel, then you may select...

Supported paper types and weights Paper type Paper weight 4 ‑ bin mailbox Output expander and high ‑ capacity output expander Staple finisher Staple, hole punch finisher Plain Paper 90–176 g/m 2 (24–47 lb) X X X 60–90 g/m 2 (16–24 lb) Card Stock 163 g/m 2 (90 Ib) X 1 1 199 g/m 2 (110 Ib) X X X Trans...

Printing Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print . b Click Properties , Preferences , Options , or Setup . ...

Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Print Settings > > Quality Menu > > Toner Darkness 2 Adjust the toner darkness, and then press . Printing from a flash drive Supported flash drives and file types Notes: • High ‑ speed ...

3 Press the left or right arrow button to specify the number of copies for printing, and then press . Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printer after leaving the initial USB menu screen, then acces...

Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open, click File > Print . 2 Click Properti...

3 Press . Note: The PPDS fonts appear only when the PPDS data stream is activated. Printing a directory list From the printer control panel, navigate to: > Settings > Reports > > Print Directory > Note: The Print Directory menu item appears only when an optional flash memory or printe...

Understanding the printer menus Menus list Paper Menu Reports Network/Ports Default SourcePaper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal SetupBin Setup Menu Settings PageDevice Statistics Stapler Test Network Setup Page 1 Profiles List Pr...

Paper menu Default Source menu Use To Default Source Tray [x]Multipurpose FeederManual PaperManual Envelope Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for MultipurposeFee...

Use To Manual Paper Type Plain PaperCard StockTransparencyRecycledLabelsVinyl LabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x] Specify the paper type being manually loaded. Notes: • Plain Paper is the factory default setting. • From the Paper menu, set Con...

Substitute Size menu Use To Substitute Size OffStatement/A5Letter/A4All Listed Substitute a specified paper size if the requested paper size is not available. Notes: • All Listed is the factory default setting. All available substitutions areallowed. • Off indicates that no size substitutions are al...

Use To Envelope Texture SmoothNormalRough Specify the relative texture of the envelopes loaded in a specific tray. Note: Normal is the factory default setting. Rough Envelope Texture Rough Specify the relative texture of the rough envelopes loaded in a specific tray. Note: Rough is the factory defau...

Use To Colored Weight LightNormalHeavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory default setting. Light Weight Light Specify that the weight of the paper loaded is light. Heavy Weight Heavy Specify that the weight of the paper loaded is heavy. Rough/Cotton ...

Use To Letterhead Loading DuplexOff Determine and set two-sided printing for all print jobs with Letterheadas the paper type. Preprinted Loading DuplexOff Determine and set two-sided printing for all print jobs with Preprintedas the paper type. Colored Loading DuplexOff Determine and set two-sided p...

Use To Recycled PaperCard StockTransparencyRough/CottonLabelsVinyl LabelsEnvelope Specify a paper type when Recycled is selected in other menus. Notes: • Paper is the factory default setting. • The custom media type must be supported by the selected tray ormultipurpose feeder in order to print from ...

Bin Setup menu Use To Output Bin Standard BinBin [x] Specify the default bin. Notes: • If multiple bins are assigned the same name, then thename appears only once in the menu. • Standard Bin is the factory default setting. Configure Bins MailboxLinkMail OverflowLink OptionalType Assignment Specify c...

Use To Assign Type/Bin Plain Paper BinCard Stock BinTransparency BinRecycled BinLabels BinVinyl Labels BinBond BinEnvelope BinRough Envelope BinLetterhead BinPreprinted BinColored BinLight Paper BinHeavy Paper BinRough/Cotton BinCustom [x] Bin Select a bin for each supported paper type. For each typ...

Use To Profiles List Print a list of profiles stored in the printer. Note: This menu item appears only when LDSS is enabled. Print Fonts PCL FontsPostScript Fonts Print a report of all the fonts available for the printer language currently set inthe printer. Note: A separate list is available for PC...

Use To Standard Network Setup ORNetwork [x] Setup ReportsNetwork CardTCP/IPIPv6WirelessAppleTalk Show and set the printer network settings. Note: The Wireless menu appears only when the printer is connected to a wireless network. Reports menu To access the menu, navigate to either of the following: ...

Use To Backup DNS Server Address View or change the backup DNS server addresses. Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS YesNo View or change the current HTTPS setting. Note: Yes is the factory default setting. IPv6 menu To access the menu, navigate to either of the foll...

Use To Wi ‑ Fi Protected Setup Start Push Button MethodStart PIN Method Establish a wireless network and enable network security. Notes: • Start Push Button Method connects the printer to a wirelessnetwork when buttons on both the printer and the access point(wireless router) are pressed within a gi...

Use To View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server. Set Zone [list of zones available on the network] Provide a list of AppleTalk zones available on the network. Note: The default zone for the network is the factory d...

Use To Parity EvenOddNoneIgnore Set the parity for serial input and output data frames. Note: None is the factory default setting. Honor DSR OnOff Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables....

Use To Device ‑ Initiated E ‑ mail NoneUse Device SMTP Credentials Specify what credentials will be used when communicating to the SMTPserver. Notes: • None is the factory default setting for Device ‑ Initiated E ‑ mail. • Device Userid and Device Password are used to log in to the SMTPserver when U...

Use To Reserve Job Expiration Off1 hour4 hours24 hours1 week Set a time limit on how long the printer stores print jobs for printing at a later time. Note: Off is the factory default setting. Disk Wiping menu Disk Wiping erases only print job data on the printer hard disk that are not currently in u...

Use To Configure Log Enable Audit YesNo Enable Remote Syslog NoYes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specify how and whether or not audit logs are created. Notes: • Enable Audit determines if events are recorded in the secure audit log andremote syslog. No is the factory defa...

Settings menu General Settings General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Set the language of the text that appears on the printer ...

Use To Factory Defaults Do Not RestoreRestore Now Restore the printer settings to its factory defaults. Notes: • Do Not Restore is the factory default setting. This keeps theuser ‑ defined settings. • Restore Now returns all printer settings to the factorydefault settings except Network/Ports menu s...

Print Settings Setup menu Use To Printer Language PCL EmulationPS Emulation Set the default printer language. Notes: • PCL Emulation is the factory default setting. • PostScript emulation uses a PostScript interpreter forprocessing print jobs. • PCL Emulation uses a PCL interpreter for processing pr...

Use To Download Target RAMFlashDisk Set the storage location for downloads. Notes: • RAM is the factory default setting. Storing downloads in theRAM is temporary. • Storing downloads in a flash memory or in a printer hard diskplaces them in permanent storage. Downloads remain in theflash memory or p...

Quality menu Use To Print Resolution 300 dpi600 dpi1200 dpi1200 Image Q2400 Image Q Specify the printed output resolution in dots per inch. Note: 600 dpi is the factory default setting. Pixel Boost OffFontsHorizontallyVerticallyBoth directionsIsolated Enable more pixels to print in clusters for clar...

Use To Log File Prefix Specify the prefix you want for the log file name. Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Utilities menu Use To Remove Held Jobs ConfidentialHeldNot RestoredAll Delete confidential and held jobs from the printer hard disk...

PCL Emul menu Use To Font Source ResidentDiskDownloadFlashAll Specify the set of fonts used by the Font Name menu. Notes: • “Resident” is the factory default setting. Resident shows the factorydefault set of fonts downloaded in the RAM. • “Flash” and “Disk” settings show all fonts resident in that o...

Use To Tray Renumber View Factory Defaults MPF Default = 8T1 Default = 1T1 Default = 4T1 Default = 5T1 Default = 20T1 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3 Display the factory default setting assigned to each tray or feeder. Tray Renumber Restore Defaults YesNo Restore all tr...

Use To Font Size 1–255 pt Set the default font size for HTML documents. Notes: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point increments. Scale 1–400% Scale the default font for HTML documents. Notes: • 100% is the factory default setting. • Scaling can be increase...

Use To Orientation PortraitLandscapeReverse PortraitReverse Landscape Set the image orientation. Note: Portrait is the factory default setting. Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information aboutusing the printer and perfo...

Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycling programs. ...

Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by periods, such as 123.123.123.123. • If you ...

Use To On Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a documentis ready to print. There is a short delay before thefirst page is printed. • The alarm control and cartridge alarm sounds areturned off. • The printer ignores the Adva...

Using Hibernate mode Hibernate is an ultra ‑ low ‑ power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Notes: • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press ofthe Sleep button wak...

Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Gene...

Securing the printer Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach asecurity lock t...

• The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In hig...

Erasing printer hard disk memory Note: Some printer models may not have a printer hard disk installed. Configuring Disk Wiping in the printer menus lets you remove residual confidential material left by print jobs by securelyoverwriting files that have been marked for deletion. Using the printer con...

3 From the Disk Encryption menu, select Enable . Notes: • Enabling disk encryption will erase the content of the printer hard disk. • Disk encryption can take from several minutes to more than an hour, during which the printer will beunavailable for other user tasks. Using the printer control panel ...

Maintaining the printer Periodically, certain tasks are required to maintain optimum performance of your printer. Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer Cleaning the printer N...

3 Insert the emptied hole punch box back into the finisher until it clicks into place. Checking the status of parts and supplies A message appears on the printer display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer...

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print Settings > Supply Notifications . 3 From the drop ‑ down menu for each supply, select one of the following notification options: Notification Description Off The normal print...

Ordering a toner cartridge Notes: • The estimated cartridge yield is based on approximately 5% coverage per page. • Extremely low print coverage for extended periods of time may negatively affect actual yield. Part name Part number Toner Cartridge 24B6015 Ordering an imaging unit Extremely low print...

Lexmark Return Program fuser maintenance kit type Fuser maintenance kit type Part number M5100 Series Return Program fuser maintenance kit type 00 40X8420 M5100 Series Return Program fuser maintenance kit type 01 40X8421 M5100 Series Return Program fuser maintenance kit type 02 40X8422 M5100 Series ...

Replacing supplies Replacing the toner cartridge 1 Lift the front cover, and then pull down the multipurpose feeder door. 2 1 2 Pull the cartridge out of the printer using the handle. Maintaining the printer 148

Replacing the imaging unit 1 Lift the front cover, and then pull down the multipurpose feeder door. 2 1 2 Pull out the toner cartridge from the printer using the handle. 3 Lift the green handle, and then pull out the imaging unit from the printer. 1 2 Maintaining the printer 150

Replacing a staple cartridge 1 Open the stapler door. 2 Pull down the latch of the staple cartridge holder, and then pull the holder out of the finisher. 3 Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. 1 1 2 Maintaining the printer...

4 Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge. 1 2 5 Push the staple cartridge into the finisher until it clicks into place. 6 Close the stapler door. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater...

• Make sure there is adequate clearance around the printer. • Use only the power cord provided with this product or the manufacturer's authorized replacement. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Moving the printer to anoth...

Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software CD or the Embedded Web Server Administrator's Guide at ...

Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click the Copy Printer S...

Clearing jams Carefully select paper and specialty media and load them properly to avoid most jams. For more information, see“Avoiding jams” on page 159. If jams occur, then follow the steps outlined in this chapter. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unl...

• Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightlyagainst the paper or envelopes. • Push the tray firmly into the printer after loading paper. • If you are...

• If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push the paperall the way back. 1 2 Note: If the paper is not under the bin arm, then a jam occurs due to an overfilled bin. Use recommended paper • Use only recommended paper or specialty media. • ...

Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if both the toner cartridge and imaging unit are MICR (Magnetic Ink Character Recognition) or non-MICR supplies. Note: For a list of supported supplies, see the “Ordering supplies” section of the User...

Disk must be formatted for use in this device From the printer control panel, select Format disk to format the printer hard disk and clear the message. Note: Formatting deletes all the files stored in the printer hard disk. Disk near full. Securely clearing disk space. Try one or more of the followi...

Install bin [x] Try one or more of the following: • Install the specified bin: 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Install the specified bin. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. • Cancel the print jo...

Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, visit the Lexmark Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, press on the printer control pane...

Reinstall missing or unresponsive fuser [31.xy] Try one or more of the following: • Remove the unresponsive fuser, and then reinstall it. Note: If the message appears after reinstalling the supply, then the fuser is defective. Replace the fuser. • Install the missing fuser. For more information on i...

Remove paper from standard output bin Remove the paper stack from the standard bin. Replace cartridge, 0 estimated pages remain [88.xy] Replace the toner cartridge to clear the message and continue printing. For more information, see the instruction sheetthat came with the supply or see the “Replaci...

Replace roller kit [81.xx] 1 Replace the roller kit. For more information, see the instruction sheet that came with the part. 2 Press to clear the message and continue printing. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message an...

• Make sure the Serial Buffer menu is set to Enabled. Some held jobs were not restored From the printer control panel, select Continue to clear the message and continue printing. Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible. Standard network software err...

Too many disks installed [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra printer hard disks. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Too many flash options installed [58] 1 Turn off the printer...

Unsupported option in slot [x] [55] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the unsupported option card from the printer controller board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn...

Action Yes No Step 11 Check the installed printer driver. Is the correct printer driver installed? Go to step 12. Install the correctprinter driver. Step 12 Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. Is the printer working? The problem is solved. Contact ...

Hardware and internal option problems 2100-sheet tray problems Action Yes No Step 1 a Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are alignedwith the...

Cannot detect internal option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn on theprinter. Does the internal option operate correctly? The problem is solved. Go to step 2. Step 2 Check if the internal option is properly installed in the controller board. a ...

Action Yes No Step 2 Check the cable and the internal print server connection. Use the correct cable, and then check if it is securely connected to theinternal print server. Does the internal print server operate correctly? The problem is solved. Contact customer support . Tray problems Action Yes N...

Internal Solutions Port does not operate correctly Action Yes No Step 1 Make sure the Internal Solutions Port (ISP) is installed. a Install the ISP. For more information, see “Installing an InternalSolutions Port” on page 18. b Print a menu settings page, and then check if the ISP is listed in theIn...

Paper feed problems Jammed pages are not reprinted Action Yes No a Turn on jam recovery. 1 From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Jam Recovery 2 Select On or Auto , and then press . b Resend the pages that did not print. Were the jammed p...

Paper jam message remains after jam is cleared Action Yes No a From the printer control panel, navigate to: Next > > Clear the jam, press OK > b Follow the instructions on the printer display. Does the paper jam message remain? Contact customer support . The problem is solved. Solving home ...

Embedded Web Server does not open Action Yes No Step 1 Make sure the printer IP address is correct. View the printer IP address: • From the printer home screen • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and thenfinding the TCP/IP sec...

Notices Product information Product name: Lexmark M5163dn Machine type: 4063 Model(s): 490 Edition notice December 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT ...

Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. PCL® is a registered trademark...

All other trademarks are the property of their respective owners. Licensing notices All licensing notices associated with this product can be viewed from the root directory of the documentation CD. Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in...

This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching themetal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protection ...

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zra č enje ka...

Sleep Mode This product is designed with an energy-saving mode called Sleep Mode . The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this productis not used for a specified period of time, called the Sleep M...

Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of theFCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful int...

Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence. L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettreaucun champ HF dépassant les limites fixées pour l'ensemble de la populat...

Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo č ili direktive 1999/5/ES. Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentligaegenskapskrav och övriga relevanta b...

This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for anyclaim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and itsSuppliers' and Rem...

Index Numerics 2100 ‑ sheet tray loading 54 550 ‑ sheet tray installing 30 Symbols [x] ‑ page jam, clear manual feeder. [250] 172[x] ‑ page jam, lift front cover to remove cartridge. [200–201] 163[x] ‑ page jam, open tray [x]. [24x] 171[x] ‑ page jam, open upper and lower rear door. [231–234] 167[x]...