Lexmark E332n - Manual

Notices 9 Printer energy consumption The following table documents the power consumption characteristics of the printer. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Power Saver...

Printer overview 11 1 Printer overview 250-sheet tray Paper support 150-sheet output bin Operator panel Manual feeder Front cover Optional 550-sheet drawer Rear paper exit Power button Dust cover(some models)

Printer overview 12 The operator panel has 5 lights and 2 buttons. Note: The Continue button also functions as a light. • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and release Cancel to cancel the job currentl...

Print media tasks and tips 13 2 Print media tasks and tips Section Page What types of print media can be loaded? 14 Where can print media be loaded in the printer? 15 Tips on choosing the right print media 16 Tips on storing print media and supplies 18 Tips on preventing jams 19 How to load the 250-...

Print media tasks and tips 14 What types of print media can be loaded? Get the most out of your printer by properly loading the trays. Never mix media types within a tray. Source Sizes Types Weight Capacity * (sheets) Tray 1 (250-sheet tray) A4, A5, JIS B5, letter, legal, executive, folio, statement...

Print media tasks and tips 15 Where can print media be loaded in the printer? Your printer has two standard paper sources: an automatic 250-sheet paper feeder (Tray 1) and a single-sheet manual feeder. Use Tray 1 for most print jobs. Use the manual feeder for a single piece of paper, transparency, e...

Print media tasks and tips 16 Tips on choosing the right print media Selecting the right paper or other media reduces printing problems. For best print quality, try a sample of the paper or other media you are considering before buying large quantities. Refer to the Card Stock & Label Guide avai...

Print media tasks and tips 17 Envelopes • Use envelopes made from 24 lb (90 g/m 2 ) bond paper. • Do not use envelopes that: – Have excessive curl – Are stuck together – Are damaged in any way – Contain windows, holes, perforations, cutouts, or embossments – Use metal clasps, string ties, or metal f...

Print media tasks and tips 18 Card stock • Preprinting, perforation, and creasing can significantly affect the print quality and cause media handling or jamming problems. • Avoid using card stock that may release hazardous emissions when heated. • Do not use preprinted card stock manufactured with c...

Print media tasks and tips 19 Tips on preventing jams You can avoid most paper jams by correctly loading paper and specialty media in the printer. The following hints can help you avoid paper jams: • Do not load wrinkled, creased, or damp paper. • Never mix media types within a tray. • Flex, fan, an...

Print media tasks and tips 20 How to load the 250-sheet and 550-sheet trays Follow these instructions to load paper in the 250-sheet tray and 550-sheet tray. 1 Remove the tray. Note: If you are going to load legal or folio size paper, you have to extend the length of the paper tray. See “Extending t...

Print media tasks and tips 23 Extending the tray for legal or folio size paper To load legal or folio size paper, you need to extend the paper tray. You should also attach the dust cover on the back of the printer to protect the tray while it is extended. 1 Press down on the latch at the back of the...

Print media tasks and tips 24 How to load the manual feeder The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time. You can use the manual feeder to make quick runs of paper types or sizes that are not currently loaded in the paper tray. For in...

Print media tasks and tips 25 How to use the rear exit The single-sheet rear exit provides a straight-through paper path to help reduce curling and potential jams. This is especially useful for specialty media, such as transparencies, envelopes, labels, card stock, or index cards. To use the rear ex...

Print media tasks and tips 26 How to clear paper jams When a paper jam occurs, the printer stops and the operator panel’s Paper Jam and Continue lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence. See “Secondary error codes” on p...

Print media tasks and tips 28 4 Lift the flap at the front of the printer and remove any jams beneath the flap. 5 Open the rear exit and remove any jams. 6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Conti...

Printing tasks 29 3 Printing tasks Section Page How to manually feed a print job 30 How to print on both sides of the paper (manual duplex) 32 How to print multiple page images on one page (N-up printing) 34 How to print a booklet 35 How to print a poster 36 How to print on letterhead 37 How to prin...

Printing tasks 30 How to manually feed a print job The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time. For information on acceptable print media to use in the manual feeder, see “What types of print media can be loaded?” on page 14 . When u...

Printing tasks 32 How to print on both sides of the paper (manual duplex) Printing on both sides of the paper reduces printing costs. Although you can use Tray 1 or the 550-sheet tray to print the first side of the duplex job, only use Tray 1 to print the second side. You can choose how you want you...

Printing tasks 33 4 Select either Long Edge or Short Edge. 5 Select Manual 2-sided printing. 6 Click the Paper tab. 7 Select the appropriate Input options for your print job. 8 Click OK. 9 Click OK on the Print window. The printer prints every other page of the document first. Once the first side of...

Printing tasks 34 How to print multiple page images on one page (N-up printing) The Multipage Printing (N-up) setting is used to print multiple page images on a single page. For example, 2-Up means two page images are printed on one page, 4-up means four page images are printed on one page, and so o...

Printing tasks 35 How to print a booklet The Booklet setting lets you print multiple pages in booklet form without having to re-format your document so the pages print in the proper order. The pages print so that the finished collated document may be folded along the center of each page to form a bo...

Printing tasks 36 How to print a poster The Poster setting lets you print a single image across several pages. Once printed, you can combine the pages to create one large image. 1 From the computer’s software application, select File Æ Print. 2 Click Properties (or Options, Printer, or Setup, depend...

Printing tasks 37 How to print on letterhead To print on letterhead, make sure the paper is loaded with the proper orientation. 1 Make sure the letterhead is properly loaded according to the paper source you are using: • Tray 1 or 2—Load the letterhead paper with the design side facing down. The top...

Printing tasks 38 Using an overlay 1 From the computer’s software application, select File Æ Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Other Options tab. 4 Click Overlays. 5 Select which pages receive the ...

Printing tasks 39 How to cancel a print job A print job can be canceled from the operator panel or from your computer. The Cancel job light sequence is displayed on the operator panel while the job is being cancelled. From the printer operator panel Press and release Cancel to cancel the job current...

How to install options 40 4 How to install options Section Page How to access the system board 41 How to add a memory card 45 How to add a flash card 46 How to install a 550-sheet drawer 48 How to get the printer driver to recognize installed options 49

How to install options 41 How to access the system board To install a memory or flash card you must access the printer system board. CAUTION: Turn the printer off and unplug the power cord before continuing. 1 Open the front cover by pressing the button on the left side of the printer and lowering t...

How to install options 44 How to reattach the system board cover When you are finished adding a memory or flash card, be sure to properly reattach the system board’s metal cover. 1 Insert the two tabs on the right side of the metal plate into the holes toward the back of the system board and rotate ...

How to install options 45 How to add a memory card The system board has one connector for an optional memory card. The printer can support up to 64MB of additional memory (for a total of 80MB) for the Lexmark E232 and up to 128MB (for a total of 160MB) for the Lexmark E330 and Lexmark E332n. The Lex...

How to install options 46 How to add a flash card The system board has one connector for an optional flash card. The printer can support 16MB and 32MB flash cards. Note: The Lexmark E230 and Lexmark E232 do not support flash cards. CAUTION: If you are installing a flash card after setting up the pri...

How to install options 47 4 Push the flash card firmly into place. The entire length of the connector on the flash card must touch and be flush against the system board. Be careful not to damage the connectors. 5 Reattach the system board cover (see How to reattach the system board cover ). 6 See Ho...

How to install options 48 How to install a 550-sheet drawer Your printer suppor ts one optional drawer that lets you load up to 550 sheets of paper. Note: The Lexmark E230 does not suppor t a 550-sheet drawer. CAUTION: If you are installing a 550-sheet drawer after setting up the printer, turn the p...

How to install options 49 How to get the printer driver to recognize installed options After the printer is turned on, the printer driver should automatically recognize an option you installed. If it does not, you can add it manually. Note: If you have not installed your printer driver yet, follow t...

Using the operator panel 50 5 Using the operator panel Section Page Overview of the operator panel 51 Understanding the operator panel lights 52 Operator panel codes 57

Using the operator panel 51 Overview of the operator panel The operator panel has 5 lights and 2 buttons. Note: The Continue button also functions as a light. • Press and release Continue to resume printing. • Press and release Continue twice quickly to display a secondary error code. • Press and re...

Using the operator panel 52 Understanding the operator panel lights The operator panel lights mean different things, depending on their sequence. Lights that are off, on, and/or blinking indicate printer conditions such as printer status, intervention, or service. The following tables show the most ...

Using the operator panel 54 Secondary errors • When the Error and Continue lights are both on, a secondary error has occurred. • When the Paper Jam and Continue lights are both on, a paper jam secondary error has occurred. Press and release Continue twice quickly to display the secondary error code ...

Using the operator panel 55 Secondary Error codes P ri n te r c ondition Paper jam codes Comp le x pag e Ins u ffi c ient pr in ter m e mo ry Ins u ffi ci ent co llati on a re a F o n t e rro r Def e c tiv e fl as h P ape r jam at t h e inp u t s ens or * P ape r jam in the manual f eed er P ape r j...

Using the operator panel 57 Operator panel codes Below are explanations of what the primary light sequences, or codes, and secondary error codes mean and what you can do to clear them. Primary codes Ready / Power Saver Light sequence: • Ready—On What this light sequence means: • The printer is ready...

Using the operator panel 58 Busy Light sequence: • Ready—Blink What this light sequence means: • The printer is busy receiving and processing data or printing. • The printer is defragmenting the flash memory to reclaim storage space occupied by deleted resources. • The printer is formatting the flas...

Using the operator panel 59 Hex Trace Ready Waiting Light sequence: • Ready—Slow blink What this light sequence means: The printer is in the Ready mode and Hex Trace is active. What you can do: • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, tu...

Using the operator panel 60 Flushing / Resolution reduced Not ready Light sequence: • Ready—Blink • Error—Blink What this light sequence means: • The printer is flushing corrupted print data. • The printer is processing data or printing pages, but the resolution of a page in the current print job is...

Using the operator panel 61 Close door Load media Light sequence: • Error—On What this light sequence means: The printer door is open. What you can do: Close the door. Light sequence: • Continue—On • Load Paper—On What this light sequence means: The printer is out of media, or the media did not feed...

Using the operator panel 62 Load manual feeder Print side two of a duplex job Light sequence: • Continue—On • Load Paper—Blink What this light sequence means: The printer prompts you to load a single sheet of media in the manual feed. What you can do: • Load media, with the side to be printed facing...

Using the operator panel 63 Invalid engine code / Invalid network code Toner low Light sequence: • Ready—On • Error—On What this light sequence means: The code in an internal print server has not been programmed, or the programmed code is not valid. What you can do: Download valid network code to th...

Using the operator panel 64 Photoconductor kit near full Replace photoconductor kit Light sequence: • Continue—On • Toner Low/Replace PC Kit—Blink What this light sequence means: The photoconductor kit’s drum is almost full and will need replacing soon. Note: The Toner Alarm (see page 103) must be t...

Using the operator panel 65 Replace photoconductor kit (printer hard stop) Unsupported toner cartridge / Toner cartridge is not installed Light sequence: • Continue—On • Toner Low/Replace PC Kit—Blink • Error—Blink What this light sequence means: The photoconductor kit’s drum is full and needs repla...

Using the operator panel 66 Change invalid toner cartridge Programming engine code / Programming system code Light sequence: • Toner Low/Replace PC Kit—On • Error—Blink What this light sequence means: The toner cartridge you are using was not designed for your printer. What you can do: Install a ton...

Using the operator panel 67 Cancel job / Reset printer Service error Light sequence: • Continue—On • Ready—On • Toner Low/Replace PC Kit—On • Load Paper—On • Paper Jam—On • Error—On What this light sequence means: • The current print job is canceled. • The printer is resetting to the user default se...

Using the operator panel 68 Printer error Paper jam printer error Light sequence: • Continue—On • Error—On What this light sequence means: The printer has one of the following errors: • Memory is full, insufficient to save what is in the buffer, or insufficient to defragment flash memory. • A page i...

Using the operator panel 69 Secondary error codes • When the Error and Continue lights are both on, a secondary error has occurred. • When the Paper Jam and Continue lights are both on, a paper jam secondary error has occurred. Press and release Continue twice quickly to display the secondary error ...

Using the operator panel 70 Paper jam at the input sensor Paper jam in the manual feeder Light sequence: • Continue—On • Ready—On • Paper Jam—On What this light sequence means: A paper jam has occurred at the input sensor, which can be either after the paper leaves the tray and enters the printer or...

Using the operator panel 71 Paper jams as it exits the tray into the printer Paper jams as a printed job exits the printer Light sequence: • Continue—On • Toner Low/Replace PC Kit—On • Paper Jam—On What this light sequence means: A paper jam has occurred as the paper is exiting the paper tray and en...

Using the operator panel 72 Paper jam in Tray 1 Paper jam in Tray 2 Light sequence: • Continue—On • Toner Low/Replace PC Kit—On • Load Paper—On • Paper Jam—On What this light sequence means: A paper jam has occurred in Tray 1. What you can do: Clear the paper jam. See “How to clear paper jams” on pa...

Using the operator panel 73 Complex page Insufficient printer memory Light sequence: • Continue—On • Ready—On • Error—On What this light sequence means: The page may not print correctly because the print information on the page is too complex (that is, too large for the printer’s memory). What you c...

Using the operator panel 74 Insufficient collation area Light sequence: • Continue—On • Toner Low/Replace PC Kit—On • Error—On What this light sequence means: The printer memory does not have the free space necessary to collate the print job. This may happen due to one of these errors: • Memory is f...

Using the operator panel 75 Font error Defective flash Light sequence: • Continue—On • Toner Low/Replace PC Kit—Blink • Error—On What this light sequence means: The printer has received a request for a PPDS font which is not installed. What you can do: • Press and release Cancel to cancel the print ...

Using the operator panel 76 Insufficient defrag memory Network interface errors Light sequence: • Continue—On • Load Paper—Blink • Error—On What this light sequence means: The printer has insufficient memory to free unused space in flash memory. What you can do: • Delete fonts, macros, and other dat...

Using the operator panel 77 Error communicating with the host computer Host interface disabled Light sequence: • Continue—On • Paper Jam—Blink • Error—On What this light sequence means: The printer has lost the connection to an external print server (also called an external network adapter or ENA). ...

Using the operator panel 78 Memory full Light sequence: • Continue—On • Ready—On • Toner Low/Replace PC Kit—On • Error—On What this light sequence means: The printer is processing data, but the memory used to store pages is full. What you can do: • Press Continue to clear the message and continue pr...

Using the operator panel 79 Short paper Light sequence: • Continue—On • Ready—On • Load Paper—On • Error—On What this light sequence means: The paper length is too short to print the formatted data. This occurs when the printer does not know the media size loaded in the tray, or there is a problem f...

Using the operator panel 80 Flash full Light sequence: • Continue—On • Ready—On • Paper Jam—On • Error—On What this light sequence means: There is not enough free space in the flash memory to store the data you are trying to download. What you can do: • Delete fonts, macros, and other data stored on...

Using the operator panel 81 Unformatted flash Invalid engine code Light sequence: • Continue—On • Toner Low/Replace PC Kit—On • Paper Jam—On • Error—On What this light sequence means: The printer detects unformatted flash memory. What you can do: • Press Continue to clear the message and continue pr...

Using the operator panel 82 Invalid network code Light sequence: • Ready—On • Load Paper—Blink • Error—On What this light sequence means: The code in an internal print server has not been programmed, or the programmed code is not valid. What you can do: Download valid network code to the internal pr...

Understanding the printer configuration menus 83 6 Understanding the printer configuration menus Printing the Printer Settings Configuration sheet To help resolve printing problems or to change printer configuration settings, advanced users can print the Printer Settings Configuration sheet for inst...

Understanding the printer configuration menus 84 Configuration menus overview Menus are represented by Ready , Toner Low/Replace PC Kit , Load Paper , and Paper Jam light sequences. Menu items and their settings are indicated by Error and Continue light sequences. • Press and release Cancel to advan...

Understanding the printer configuration menus 85 Network menu Use the Network menu to change printer settings on jobs sent through a network por t (either Standard Network or Network Opt <x>). Setting Use this setting to: Values NPA Mode Send print jobs to the printer and query printer status ...

Understanding the printer configuration menus 86 Parallel menu Use the Parallel menu to change printer settings on jobs sent through a parallel port. Setup menu Use the Setup menu to configure how the printer formats the end of a line depending on the computer system being used. Setting Use this set...

Understanding the printer configuration menus 87 USB menu Use the USB menu to change printer settings on jobs sent through a Universal Serial Bus (USB) port. Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Use this setting to: Values NPA Mode Send print jobs to the pr...

Software and network tasks 89 How to install drivers for local printing A local printer is a printer attached to your computer using a USB or parallel cable. The printer driver is software that lets your computer communicate with your printer. The procedure to install drivers depends on the operatin...

Software and network tasks 90 7 Follow the instructions on your screen to complete installing the drivers. Using Windows 95, Windows NT 1 Insert the drivers CD. Note: USB support is not available for Windows 95 or Windows NT operating systems. If the CD does not auto launch, click Start Æ Run, and t...

Software and network tasks 91 Macintosh Macintosh OS 8.6 or later is required for USB printing. To print locally to a USB-attached printer, you must create a desktop printer icon (Macintosh 8.6–9.x) or create a queue in Print Center (Macintosh OS X). Creating a desktop printer icon (Macintosh 8.6–9....

Software and network tasks 92 8 Click Create, and then click Save. 9 Specify a printer name, and then click Save. Your printer is now saved as a desktop printer. Creating a queue in Print Center (Macintosh OS X) 1 Install a printer PostScript Printer Description (PPD) file on your computer. a Insert...

Software and network tasks 94 How to print the menu settings and network setup pages To print the menu settings page and network setup page, press the Continue button from the Ready state. • On the menu settings page: – Verify that the options you installed are correctly listed under “Installed Feat...

Software and network tasks 95 How to configure for TCP/IP If you have TCP/IP available on your network, we recommend that you assign an IP address to the printer. Assigning a printer IP address If your network is using DHCP, an IP address is automatically assigned after you connect the network cable...

Software and network tasks 96 How to set up the printer for network printing After you have assigned and verified the TCP/IP settings (see “How to configure for TCP/IP” on page 95 ), you are ready to install the printer drivers on each network computer. Windows In Windows environments, network print...

Software and network tasks 97 Direct printing using Windows 95/98,Me, Windows NT 4.0, Windows 2000, Windows XP, and Windows Server 2003 To install a custom printer driver and network port: 1 Launch the drivers CD. 2 Click Install Printer and Software. 3 Click Printer. 4 Click Agree to accept the lic...

Software and network tasks 98 Step 1: Install a custom printer driver 1 Insert the drivers CD. If the CD does not auto launch, click Start Æ Run, and then type D:\Setup.exe in the Run dialog box. 2 Click Install Software. 3 Click Printer and Software. 4 Click Agree to accept the license agreement. 5...

Software and network tasks 99 With this method, a subset of driver information is copied from the server to the client computer. This is just enough information to send a print job to the printer. 1 On the Windows desktop of the client computer, double-click Network Neighborhood. 2 Locate the host n...

Software and network tasks 100 Macintosh Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a printer to your UNIX or Macintosh computers. To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (P...

Software and network tasks 101 • If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is correct for your printer, then printer setup is complete. • If the PPD file displayed in the PostScript Printer Description (PPD) file portion of the menu is not correct...

Software and network tasks 102 UNIX/Linux Your printer suppor ts many UNIX and Linux platforms, such as Sun Solaris and Red Hat. Visit our Lexmark Web site at www.lexmark.com for a complete list of supported UNIX and Linux platforms. Note: The Sun Solaris and Linux packages are available on the driv...

Software and network tasks 103 Using the Local Printer Setup Utility The Local Printer Setup Utility, located on the drivers CD, lets you change printer settings not available from your printer driver (for example, activating Alarm Control if you want the printer to sound an alarm when it needs atte...

Supplies information 104 8 Supplies information Section Page What supplies do I need and how do I order them? 105 How to conserve supplies 105 How to know when you need new supplies 106 How to change a toner cartridge 108 Lexmark Return Program 111 Recycling Lexmark products 111 How to change a phot...

Supplies information 105 What supplies do I need and how do I order them? There are only two supply items that have to be replaced on a regular basis: the toner cartridge and the photoconductor kit, which together comprise the print cartridge assembly. The photoconductor kit typically lasts up to 30...

Supplies information 106 How to know when you need new supplies The following sections describe a couple ways to determine when new supplies are needed. Checking the toner and photoconductor levels You can determine approximately how much toner is left in your car tridge and how full the photoconduc...

Supplies information 107 Recognizing the operator panel light sequences The operator panel displays certain light sequences to let you know when the toner level is low or when it’s time to replace the photoconductor kit. Note: The operator panel may also display other light sequences in conjunction ...

Supplies information 108 How to change a toner cartridge Warning: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 1 Open the front cover by pressing the button on the le...

Supplies information 109 2 Remove the toner cartridge: a Press the button on the base of the print cartridge assembly. b Pull the toner car tridge up and out using the handle. 3 Unpack the new toner cartridge. Note: You can use the packing material from the new cartridge to ship the old cartridge ba...

Supplies information 111 Lexmark Return Program The Lexmark Return Program is an environmental program in which Lexmark sells new toner car tridges at a special price with the agreement that you will return them, at no cost, only to Lexmark for recycling. Regular toner cartridges without this agreem...

Supplies information 112 How to change a photoconductor kit Warning: When replacing a photoconductor kit, do not leave the toner cartridge or the new photoconductor kit exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 1 Open the front ...

Supplies information 113 2 Pull the print cartridge assembly out of the printer by pulling on the toner cartridge handle. Note: Do not press the button on the print cartridge assembly. Place the print cartridge assembly on a flat, clean surface. 3 Remove the toner cartridge: a Press the button on th...

Troubleshooting 115 9 Troubleshooting Section Page General problems 116 Print quality problems 118 • How to clean the printhead lens 122

Troubleshooting 116 General problems Problem / Question Solution / Answer What do the blinking lights mean? See “Understanding the operator panel lights” on page 52 for information about what each light pattern means. Why am I missing characters when I print on envelopes? If you see voids (missing c...

Troubleshooting 118 Print quality problems You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Use the following table to find solutions to print quality problems. Symptom Cause Solution White lines • The printhead lens i...

Troubleshooting 122 How to clean the printhead lens You can solve some print quality problems by cleaning the printhead lens. 1 Turn the printer off. 2 Open the front cover by pressing the button on the left side of the printer and lowering the cover.

Index 125 Index Numerics 550-sheet drawer 48 A Auto CR after LF (Setup menu) 86 Auto LF after CR (Setup menu) 86 B booklets 35Busy light 58buttons 51 C canceling a print job 39card stock 18cleaning the printhead lens 122 clearing paper jams 26configuration menus Network MAC Binary PS 85NPA Mode 85Se...