Lexmark E312 - Manual

vii Printer Features Use the: When you want to: 1 Automatic paper feeder Load paper/other media (up to 150 sheets of paper or 10 sheets of other media). 2 Paper support Stack media in the automatic paper feeder. 3 Paper guides Adjust the width of the paper in the automatic paper feeder. 4 Manual she...

viii Use the: When you want to: 10 Printer cable connector Connect your computer to the printer’s parallel port with a parallel interface cable. 11 USB connector Connect your computer to the printer’s USB port with a Universal Serial Bus cable. 12 Power cord connector Connect your printer to a prope...

ix Operator panel lights The operator panel has 6 lights and 1 button. Different light sequences provide status, attendance and service information. Depending on the light sequence, briefly (approximately one second) pushing the Operator Panel button activates different printer functions, such as re...

x Other information sources In addition to this User ’s Guide, Lexmark offers other sources of information about your printer or about Lexmark products and services. On-line documents The CD that was shipped with your printer contains several on-line documents. Refer to the booklet that came with th...

1 What’s in the box 1 The basics What’s in the box 1 Remove the printer and all accessories from the packaging carton. Save the carton and packing materials in case you need to repack the printer for service or storage. 2 Make sure you have the items listed below: – User’s Guide and printer registra...

2 Chapter 1: The basics Installing the print cartridge 1 Use the finger tab to pull down the printer cover. 2 Unpack the print cartridge. 3 Holding the cartridge level, pull out the sealing tape.

3 Installing the print cartridge 4 Gently shake the cartridge to distribute the toner evenly. 5 Insert the print cartridge: a Slide the print cartridge down between the print cartridge slots. b Gently push down on the cartridge until it drops into place.

4 Chapter 1: The basics 6 Close the printer cover. Connecting the printer to your computer To print from software loaded on your computer, your printer needs to be connected to your computer with either a parallel interface cable or a USB cable. Using a parallel interface cable Your printer requires...

5 Connecting the printer to your computer 1 Make sure your printer is turned off. 2 Plug the parallel interface cable into the connector on the back of the printer. 3 Push the metal clips toward the plug until they snap in the notches on the plug. 4 Attach the other end of the parallel cable to your...

6 Chapter 1: The basics Using a USB cable If you are connecting your printer to a PC with a USB (Universal Serial Bus) cable, follow the instructions below. 1 Make sure your computer and printer are turned off. 2 Connect the USB cable to the port on the back of your computer. 3 Connect the other end...

7 Connecting the printer to your computer 10 To select the USB port, choose Settings, then choose Printers from the Start menu. 11 From the Printers folder, highlight the Optra E310 icon. 12 Open the File menu and click Properties. 13 Select the Details tab. 14 In the Print to the following port box...

8 Chapter 1: The basics If you are connecting your printer to a Macintosh with a USB cable, follow the instructions below. 1 Connect the USB cable to the port on the back of your computer. 2 Connect the other end of the cable to the USB port on the back of your printer. 3 Launch the CD to install th...

9 Loading paper 11 Quit the Desktop Printer Utility application. 12 Select the new desktop printer icon. A Printing menu appears. 13 If you want to use this printer as your default printer, select Set Default Printer from the Printing menu. Loading paper You can load paper in the automatic paper fee...

10 Chapter 1: The basics 3 If the paper has a preferred print side, insert the paper with the print side facing you. If you are loading letterhead paper, insert letterhead with the top of the page pointing down. 4 Slide the paper guides against the edges of the paper. 5 Extend the paper support on t...

11 Printing a test page Printing a test page To check that your printer is working correctly, print a test page. To print a test page, the print cartridge must be installed (see page 2). Troubleshooting Tips Problem: What to do: Toner smudges appear on the front or back of the page. • Make sure the ...

12 Chapter 1: The basics 1 Turn the printer off. 2 Plug one end of the power cord into the power cord connector on the back of the printer and the other end into a properly grounded wall outlet . 3 Turn on the printer. As the printer powers up, each operator panel light turns on and off, starting wi...

13 Installing memory Installing memory To install a memory card or a flash memory card, go on to the next section. Otherwise, you are ready to set up your application software and install the appropriate printer driver. Refer to the booklet that came with the CD for installation instructions. Turn t...

15 Installing memory 7 Grasp the corner of the shield and gently pull it out, then down. 8 Pull the shield away from the printer.

16 Chapter 1: The basics Installing a printer memory card To install an optional printer memory card, follow the instructions below. 1 Remove the printer memory card from its packaging. Avoid touching the connection points along the edge of the card. 2 Locate the printer memory connector. 3 Hold the...

17 Installing memory 5 Gently push the card all the way in. 6 Push the card back with your thumbs until it snaps into place. Installing a flash memory card To install an optional flash memory card: 1 Remove the printer memory card from its packaging. Avoid touching the connection points along the ed...

19 Installing memory When you have finished installing the option card(s): 1 Fit the metal shield into the slots and reattach the screws. 2 Put the printer back to its original upright position. 3 Re-install the print cartridge. 4 Reconnect the computer cable and latch the metal clips. 5 Plug the po...

19 Printer drivers 2 Printer drivers Included with your printer is a compact disc (CD) containing printer drivers and utilities for Windows 95, Windows 98, Windows NT 4.0, Windows 3.1x, Macintosh, OS/2 and DOS operating systems. Refer to the CD booklet for information about launching the CD program ...

20 Chapter 2: Printer drivers • DOS applications:– WordPefect 5.1, 6.0 – Lotus 1-2-3 2.x, 3.x Additional printer drivers may have been developed since this book was printed. Refer to the CD README for a complete list of all the drivers included on the CD. Automated fax system In the U.S. and Canada,...

21 MarkVision MarkVision With its easy-to-use tabs, MarkVision provides a quick and easy way to view and change printer settings right from your computer. You can: • select the status tab to view up-to-the-minute printer status • use Quick Setup to save your printer settings and set up one or more p...

23 Paper handling 3 Paper handling Your printer has two standard paper sources: an automatic paper feeder, which holds up to 150 sheets of plain paper and a single sheet manual feeder. Use the automatic paper feeder for the print jobs you do most often. Use the manual sheet feeder to feed a single p...

24 Chapter 3: Paper handling Paper types and sizes Selecting the right paper type reduces printing problems. For best print quality, use 20 lb (75 g/m2) xerographic paper. If the paper has a preferred print side, load it with the print side facing you. Media Size Weight Capacity Paper A4, A5, B5, le...

25 Paper types and sizes Paper Load A4, A5, B5, letterhead, legal and executive-size paper one at a time from the manual feeder or load up to 150 sheets in the automatic paper feeder. Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting or r...

27 Paper types and sizes • Load envelopes vertically, flap side down so the stamp area is in the top left corner. • Adjust the left and right paper guides to fit the width of the envelopes. Labels For occasional label printing, use paper labels designed for laser printers. You can feed labels one at...

28 Chapter 3: Paper handling For best results, open the single-sheet front output door so the card stock exits out the front. Loading paper, other media in the automatic feeder Use the automatic paper feeder, which is behind the manual feeder, to feed paper and special media such as transparencies, ...

31 Loading paper, other media in the manual feeder Loading paper, other media in the manual feeder Use the manual feeder to feed paper or special media, one sheet at a time, into your printer. If you experience problems feeding envelopes or index cards in the automatic paper feeder, try printing the...

32 Chapter 3: Paper handling Clearing paper jams If you get a paper jam, the Paper Jam indicator light prompts you to clear the paper path. If the paper has just started to feed from the paper feeder when the jam occurs: 1 Pull the paper straight up out of the paper feeder. 2 Open and close the prin...

33 Clearing paper jams 5 Grasp the paper on both sides and pull the paper toward you. 6 Make sure there is no more paper in the printer. 7 Re-insert the print cartridge. 8 Close the printer cover to resume printing. Note: If the paper jam is in the fuser, try opening and closing the cover. Each time...

35 Troubleshooting 4 Troubleshooting For help solving printing problems, refer to the following tables. If you cannot fix the problem, contact your point of purchase for assistance. You may have a printer part that requires cleaning or replacement by a service technician. Print quality problems Prob...

36 Chapter 4: Troubleshooting Toner smears or rubs off the page. • Run Engine Clean Cycle to remove any toner that may have accumulated (see ”Engine clean cycle” on page 56). • Select a different Media Type or Form Type setting from your Lexmark printer driver. • Try a different kind of xerographic ...

37 Indicator lights Indicator lights The next section explains the various light sequences with a corresponding illustration. The indicator lights mean different things, depending on their sequence. They indicate that the printer is Ready to print (printer status information); the printer needs atte...

38 Chapter 4: Troubleshooting Printer status information If your printer lights look like this: Then your printer: is Ready to receive and process data. • Print a test page by pushing the operator panel button with a brief button press, or • reset the printer by pushing the operator panel button wit...

43 Indicator lights Printer attendance information If your printer lights look like this: Then your printer: detects a Paper Jam. • Open the printer cover, clear all paper from the paper path and close the cover to resume printing.

47 Indicator lights Secondary Error Codes If your printer lights look like this when you double-click the operator panel button: Then your printer: memory is full (Memory Full). • Reduce the complexity of the job and/or the resolution, or • press the operator panel button with a brief button press t...

55 Indicator lights Printer service information Reset user defaults When formatting problems occur or unexpected characters print, try resetting the printer default settings to your user defaults. Press and hold the operator panel button until all indicator lights are on. Once the default settings a...

56 Chapter 4: Troubleshooting Engine clean cycle For print quality problems, such as stray toner marks appearing on the paper, select the Engine Clean Cycle setting to remove any toner that may have accumulated. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper i...

57 Indicator lights Print quality test pages To help isolate print quality problems, like streaking, select the Print Quality Test Pages setting. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the paper feeder. 5 When the Error light comes on, indicating ...

58 Chapter 4: Troubleshooting Enter Hex Trace mode When unexpected characters print or characters are missing, use Hex Trace to help you determine if there is a problem with the language interpreter or the cable. Hex Trace isolates printing problems by telling you what information your printer is re...

59 Indicator lights Restore factory defaults If changing the printer user default settings do not solve formatting problems, reset the printer to the original factory default settings. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the paper feeder. 5 Whe...

60 Chapter 4: Troubleshooting Before you call for service If you can’t solve your printer problems, it’s time to call for service. Before you call, however, check the following: • Is the power cord plugged into the printer? • Is the power cord plugged directly into a properly grounded wall outlet? •...

57 Print cartridge maintenance 5 Supplies Within the U.S. or Canada, you can order Lexmark supplies from any Lexmark Authorized Supplies Dealer. To locate the dealer nearest you, call the number on the printer registration card that came with your printer. In other countries, contact the place where...

59 Print cartridge maintenance Recycling used supplies Lexmark’s Operation ReSource SM program lets you participate in worldwide recycling at no cost to you. Some shipping cartons have printed instructions for participating in Operation ReSource. Other supplies come packaged with a prepaid shipping ...

59 Appendix A: Printer specifications A Printer specifications Printer features • Prints up to 8 pages per minute • 600 and 300 dpi print resolutions • 1200 Image Quality • PostScript Level 2 emulation standard • PCL 6 and PCL 5e emulations standard • 45 LaserJet-compatible scalable fonts • 39 Optra...

61 Appendix B: Advanced troubleshooting B Advanced troubleshooting If you contact the Lexmark Technical Support Center to help you resolve a printing problem, they may guide you through configuration mode to change a default setting (i.e., turning on the PPDS Activated setting if your job applicatio...

62 Appendix B: Advanced troubleshooting To enter configuration mode you must be in the Special Function Menu: 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on, indicating the top cover is open, do a double button press. 5 When the Error light ...

73 Appendix C: Safety information C Safety information • If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded. • The power cord must be connected to an electrical outlet that is near the product and easily accessible. • Refer service...

79 Appendix D: Notices D Notices Energy Star The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation. Companies participating in this program introduce pe...

80 Appendix D: Notices To assure compliance with FCC regulations on electromagnetic interfer-ence for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605. Use of a substi-tute cable not properly shielded and grounded may result in a violation of...

X-1 Glossary Glossary 1200 Image Quality. A print resolution setting that allows the printer to vary the size of each printed pixel, thereby producing a continuous tone effect. This setting improves the print quality of graphic fills, images and halftones. A A4. paper measuring 210 x 297 mm. A5. Pap...

X-2 Glossary configuration. (1) The arrangement of a computer system, printer or network. (2) The devices and programs that make up a system, subsystem or network. D data stream. Print data and printer control information flowing from the host system (computer) to the printer without interruption. d...

X-3 Glossary leading edge. The edge of the printer page that exits the printer first. legal. Paper measuring 8.5 x 14 in. letter. Paper measuring 8.5 x 11 in. M macro. A collection of commands grouped together and temporarily or permanently stored in printer memory. manual feed. Feeding one sheet of...

X-4 Glossary R Ready. State of the printer in which it can receive, process and print data. reset. Clears the printer buffer and all temporary settings, and returns to the initial power-on state. resolution. A measure of the sharpness of a printed image, expressed in the number of dots per inch (dpi...

X-5 Index Index A acoustics 79attaching an overlay 12 B Busy light 39 C cable parallel 4USB 6 cartridge. See print cartridgeclearing paper jams 32Complex Page 48configuration mode menu items 61 CRLF/LFCR 66Parallel Mode 1 67Parallel Mode 2 68Parallel NPA Mode 63Parallel Protocol 64Parallel Strobe Ad...

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