Lexmark C772 - Manual

Installing a 2000-sheet drawer 6 Installing and removing options – MarkNet™ N8000 Series internal print servers (also called internal network adapters or INAs) Note: Some options may not be available on some models. Installing a 2000-sheet drawer Your printer supports one optional 2000-sheet drawer....

Installing the printer 9 Installing and removing options Installing the printer CAUTION: The printer weighs 48–82 kg (105–181 lb). It requires at least three (3) people to lift it safely. Use the printer handholds to lift it, do not lift by the front of the printer, and make sure your fingers are no...

Installing a 5-bin mailbox 11 Installing and removing options Installing a 5-bin mailbox Your printer supports a 5-bin mailbox that lets you collate and stack up to 500 sheets of paper. Note: After you unpack the mailbox, install it immediately. Otherwise, the edges of the mounting brackets could da...

Installing a StapleSmart finisher 12 Installing and removing options 5 Attach the printer top cover to the mailbox. 6 Attach the mailbox paper bail to the top cover. Installing a StapleSmart finisher Your printer supports a StapleSmart finisher. See the information sheet included with the finisher f...

Installing memory and option cards 13 Installing and removing options Installing memory and option cards CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing. If you have any other devices connec...

Installing memory and option cards 14 Installing and removing options 3 Push open the latches on both ends of the memory connector. 4 Align the notches on the bottom of the card with the notches on the connector. 5 Push the memory card firmly into the connector until the latches on either end of the...

Installing memory and option cards 16 Installing and removing options 7 Press the ribbon cable connector into the connector on the system board. 8 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board. The hard disk snaps into place. Install...

Removing memory and option cards 18 Installing and removing options Removing memory and option cards To remove memory or option cards, use the following illustration to locate the connector for the card you want to remove. Accessing the printer system board 1 Turn the printer off. 2 Unplug the print...

Removing memory and option cards 19 Installing and removing options Removing memory cards Complete the following steps to remove printer memory or flash memory cards. Warning: Printer memory and flash memory cards are easily damaged by static electricity. Touch something metal on the printer before ...

Printing 24 2 Printing Understanding the printer operator panel The printer operator panel has a four-line, back lit, gray scale display that can show both graphics and text. The Back, Menu, and Stop buttons are located to the left of the display, the navigation buttons are located below the display...

Sending a job to print 26 Printing Sending a job to print To print a job from a typical Windows application: 1 Open the file you want to print. 2 From the File menu, select Print . 3 Verify that the correct printer is selected in the dialog box. 4 Modify the printer settings as appropriate (such as ...

Printing from a USB flash memory device 27 Printing Printing from a USB flash memory device A USB Direct interface is located on the operator panel so you can insert a USB flash memory device and print PDF documents and supported graphic files. Printing a document from a USB flash memory device is s...

Canceling a print job 28 Printing 3 Press until appears next to the document you want to print, and then press . A screen asking the number of copies to be printed will appear. 4 To print only one copy, press , or manually input the number of copies with the number pad, then press . Note: Do not rem...

Printing a menu settings page 29 Printing 4 Double-click the printer you selected when you sent the job. A list of print jobs appears in the printer window. 5 Select the job you want to cancel. 6 Press the Delete key on the keyboard. Canceling a job from a Macintosh computer Canceling a job from a M...

Printing a font sample list 30 Printing 4 Press until Network Setup Page appears, and then press . Note: If an optional MarkNet N8000 series internal print server is installed, Print Net1 Setup appears on the display. 5 Check the first section on the network setup page, and confirm that Status is “C...

Loading the trays 31 Printing • Flex the print media back and forth to loosen the sheets, and then fan them. Do not fold or crease the print media. Straighten the edges of the stack on a level surface. Warning: Never remove paper trays while a print job is printing. It could damage the tray or the p...

Loading the multipurpose feeder 35 Printing Loading the multipurpose feeder You can use the multipurpose feeder one of two ways: • Paper tray —As a paper tray, you can load paper or specialty media in the feeder with the intention of leaving the media in the feeder. • Manual bypass feeder —As a manu...

Printing on specialty media (transparencies, labels, other) 37 Printing Printing on specialty media (transparencies, labels, other) Follow these instructions when you want to print on media such as transparencies, card stock, glossy paper, labels, or envelopes. 1 Load the media as specified for the ...

Linking trays 38 Printing 3 Choose the paper size from the Paper pop-up menu. 4 Click OK . 5 Select File Print . 6 Select the General panel, and then choose the paper source from the pop-up menus as appropriate. 7 Select the Paper panel, and then choose the paper type from the Paper Type pop-up menu...

Linking output bins 39 Printing Linking output bins If you attach an optional finisher or mailbox to your printer, you can link output bins, or otherwise specify how the printer sends jobs to the bins, by changing the Configure Bins settings in the Paper Menu. To change the Configure Bins setting: 1...

Printing confidential jobs 41 Printing 4 Enter a User Name and PIN. 5 Send your job to the printer. Go to the printer when you are ready to retrieve your confidential print job, and follow the At the printer steps. At the printer 1 Press until Held jobs appears, and then press . 2 Press until Confid...

Tips for successful printing 44 Printing Tips for successful printing Storing paper Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%. • Store cart...

Media specifications 46 3 Media specifications Media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media . The printer provides high quality printing on a variety of media. A number of things must be considered concerning media befo...

Storing paper 50 Media specifications Selecting transparencies The printer can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transparency used. Always print samples on the transparencies being considered for use before buying large qu...

Storing media 52 Media specifications Card stock Card stock is single ply, and has a large array of properties, such as the moisture content, thickness, and texture, that can significantly affect print quality. For more information on the preferred weight for the grain direction of media, see Identi...

Identifying media sources and specifications 53 Media specifications Media sizes and support Legend ✓ — supported with size sensing † — supported without size sensing * ✘ — unsupported Media sizeDimensions 5 00-s h ee t tr a y s M u lti -purpos e f e e d er O p tio n al high cap aci ty f e e d er O ...

Identifying media sources and specifications 54 Media specifications 9 Envelope 98.4 x 225.4 mm(3.875 x 8.9 in.) ✘ † ✘ ✘ † ✘ ✘ ✘ ✘ ✘ 10 Envelope 104.8 x 241.3 mm(4.12 x 9.5 in.) ✘ † ✘ ✘ † ✘ ✘ ✘ ✘ ✘ DL Envelope 110 x 220 mm(4.33 x 8.66 in.) ✘ † ✘ ✘ † ✘ ✘ ✘ ✘ ✘ C5 Envelope 162 x 229 mm(6.38 x 9.01 in....

Identifying media sources and specifications 57 Media specifications Dual-web paper 180 g/m 2 (48 lb bond) Not supported 180 g/m 2 (48 lb bond) 180 g/m 2 (48 lb bond) Not supported Polyester 220 g/m 2 (59 lb bond) Not supported 220 g/m 2 (59 lb bond) 220 g/m 2 (59 lb bond) Not supported Vinyl 300 g/...

Maintaining the printer 58 4 Maintaining the printer Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the printer, you may want to designate a key operator to do the setup and maintenance of your ...

Conserving supplies 59 Maintaining the printer Conserving supplies Several settings in your application software or on the display let you conserve toner and paper. For more information on changing these settings, see the Menus and Messages Guide . Ordering supplies To order supplies in the U.S., co...

Toner waste container 60 Maintaining the printer The following is a list of cartridges you can order: Toner waste container When an 82 Waste toner box nearly full message appears on the display, you should order a new toner waste container. To order a new toner waste container, order part number 10B...

Recycling Lexmark products 61 Maintaining the printer Ordering an image transfer unit and transfer roller When the 83.yy ITU life warning message appears on the display, you should order a new image transfer unit. Use part number 40X1680 to order an image transfer unit. For more information about wa...

Clearing paper jams 62 5 Clearing paper jams Identifying jams If the printer jams, the appropriate jam message will be displayed on the printer operator panel. If you select Show areas on the operator panel, you can view one or more images to help you clear the jam. See the diagram on page 63 for an...

Access doors and trays 63 Clearing paper jams Access doors and trays The following illustrations show areas where jams can occur. Area A Multipurpose feeder 250.yy Paper Jam Area B Left access door (beside tray 1) 200.yy Paper Jam 24<x>.yy Paper Jam Area C Paper input options:500-sheet drawer ...

Understanding jam messages 64 Clearing paper jams Understanding jam messages Note: Always clear the entire paper path when you receive any jam message. Paper jam messages Message Check Areas What to do 200.yy Paper Jam (tray 1 and left access door beside tray 1) B, T1 Follow the instructions for cle...

Clearing the entire paper path 65 Clearing paper jams Clearing the entire paper path When a paper jam occurs, the printer stops operating and displays 2<xx>.yy Paper Jam and a message to clear certain printer areas. After you have cleared the following areas, make sure all printer covers, door...

Clearing the entire paper path 66 Clearing paper jams Area C 1 If you have one or more optional 500-sheet drawers: a Open the 500-sheet drawer access door. Hold the door down while removing jams. Note: Make sure the entire paper stack is loaded correctly and pushed all the way down into the tray. b ...

Clearing the entire paper path 67 Clearing paper jams Area T1 1 If clearing Area B did not clear the jam, then carefully open tray 1. Remove any jams. Note: Make sure the paper is pushed all the way down into the tray. 2 Close tray 1. Area E 1 Pull the duplex tray E completely out. Look inside and r...

Clearing the entire paper path 68 Clearing paper jams Area J 1 Remove the duplex tray J. 2 Remove any jams, and then reinstall the tray. Area K 1 Open the lower right access door. 2 Remove any jams, and then close the door. Area L 1 Open the upper right access door. 2 Remove jams from the rollers, a...

Clearing mailbox, finisher, or output expander jams (Area M) 69 Clearing paper jams Clearing mailbox, finisher, or output expander jams (Area M) 1 Open the rear door of the 5-bin mailbox or ouput expander. 2 Pull the jam straight out, and then close the door. Clearing fuser jams 1 Clear the paper pa...

Clearing image transfer unit jams 71 Clearing paper jams Clearing image transfer unit jams 1 Open the front access door and the left access door. 2 While holding down the front access door, insert a folded piece of paper as shown to clear the paper sensors under the image transfer unit. Make sure to...

If you still need help 77 Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to its working position. Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on. The printer returns to a Ready state. If you s...

Administrative support 78 6 Administrative support Adjusting operator panel brightness and contrast The LCD operator panel contrast and brightness can be adjusted through the Utilities menu. For more information, see the Menus and Messages Guide . The LCD Brightness and LCD Contrast settings are adj...

Enabling operator panel menus 79 Administrative support Enabling operator panel menus 1 Turn the printer off. 2 Press and hold and while turning the printer on. 3 Release both buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu a...

Adjusting Power Saver 80 Administrative support Adjusting Power Saver To adjust the Power Saver setting: 1 Make sure the printer is on and Ready appears on the display. 2 Press on the operator panel. 3 Press until Settings appears, and then press . 4 Press until Setup Menu appears, and then press . ...

Setting security using the Embedded Web Server (EWS) 81 Administrative support 5 Press until Disable appears, and then press . Contents will be lost. Continue? appears. 6 Press until Yes appears, and then press . The Encrypting Disk progress bar appears. 7 When disk encryption has finished, press . ...

Setting security using the Embedded Web Server (EWS) 82 Administrative support • No authentication and no encryption • Authentication with no encryption • Authentication and encryption Note: Only the selected level and later may be used to communicate. Supporting IPSec (Internet Protocol Security) I...

Black only mode 84 Administrative support Printing Lockout Printing Lockout lets you lock or unlock a printer using an assigned PIN. When locked, every job the printer receives will buffer to the hard disk. A user can print jobs only by entering the correct PIN on the operator panel. You can assign ...

Aligning the image transfer unit 85 Administrative support Aligning the image transfer unit For best print quality, make sure you align the image transfer unit after replacement or if colors print too lightly. To align the image transfer unit: 1 Make sure your printer is on. 2 Press on the operator ...

Using the Coverage Estimator 86 Administrative support Using the Coverage Estimator The Coverage Estimator provides you with an estimate of the percent coverage of cyan, magenta, yellow, and black toner on a page. These estimates are printed on the page. To turn on the Coverage Estimator utility: 1 ...

Configuring printer alerts 87 Administrative support Configuring printer alerts You can configure the printer several ways to let you know when it requires attention. Using the Setup Menu Selecting Auto Continue may affect how the printer alerts execute. This setting defines how long the printer wai...

Troubleshooting 88 7 Troubleshooting Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com . Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have...

Solving printing problems 89 Troubleshooting Solving printing problems Symptom Cause Solution The operator panel display is blank or displays only diamonds. The printer self test failed. Turn the printer off, wait about 10 seconds, and turn the printer back on. Performing Self Test appears on the di...

Solving mailbox problems 90 Troubleshooting Solving mailbox problems Job prints from the wrong tray or on the wrong paper or specialty media. The operator panel menu settings do not match the media loaded in the tray. Make sure the Paper Size and Paper Type specified in the printer driver match the ...

Solving option problems 91 Troubleshooting Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer, and check the con...

Solving paper feed problems 93 Troubleshooting Solving paper feed problems Solving print quality problems To help isolate print quality problems, print the Print Quality Test Pages. 1 Turn the printer off. 2 Press and . Hold them while you turn the printer on, and until the Performing Self Test mess...

Solving print quality problems 94 Troubleshooting The information in the following table may help you solve print quality problems. If these suggestions still do not correct the problem, call for service. You may have a printer part that requires adjustment or replacement. Symptom Cause Solution Rep...

Solving print quality problems 97 Troubleshooting Uneven print density • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is worn or defective. • Replace the print cartridges.• Replace the transfer roller.• Replace the image transfer unit. Gho...

Solving color quality problems 98 Troubleshooting Solving color quality problems This section helps answer some basic color-related questions and describes how some of the features provided in the Quality Menu can be used to solve typical color problems. Note: See the quick reference page entitled “...

Solving color quality problems 99 Troubleshooting The printed page appears tinted. Can I slightly adjust the color? Sometimes a user may consider printed pages to appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting...

Solving color quality problems 100 Troubleshooting The color combination labeled on the box can then be used for modifying the color of the object in a software application. The software application Help section provides instructions for modifying the color of an object. Manual Color Correction may ...

Notices 102 8 Notices Cautions and warnings Note: A note identifies something that could help you. CAUTION: A caution identifies something that could cause you harm. Warning: A warning identifies something that could damage your product hardware or software . Electronic emission notices With a netwo...

Notices 103 Notices Radio interference notice Warning: When a network cable is attached, this is a Class A product. In a domestic environment, this product may cause radio interference, in which case, the user may be required to take adequate measures. Taiwan BSMI notice Japanese VCCI notice If this...

Notices 105 Notices Noise emission levels Hinweis zum GS-Zeichen Die folgenden Messungen wurden gemäß ISO 7779 durchgeführt und gemäß ISO 9296 gemeldet. German GS mark notice Modell: Lexmark C770, C772 Gerätetyp: 5061-100, 5061-110, 5061-300, 5061-310 Postanschrift Lexmark Deutschland GmbH Postfach ...

Notices 106 Notices The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Product energy consumption The following table documents the power consumption characteristics of the product. Power Saver As part of the ENERGY STAR program, this product ...

Notices 107 Notices Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling...

Notices 108 Notices Statement of Limited Warranty C770, C772 printer Lexmark International, Inc. Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited w...

110 Index Numerics 5-bin mailbox 11 A access doors 63adjusting Power Saver 80 aligning the image transfer unit 85areas Area A 65Area B 65Area C 66Area E 67Area G 66Area J 68Area K 68Area L 68Area M 69Area T<x> 67Area T1 67 attaching option cards 16print server 16 auto size sensing 38 disabling...