Lexmark 9500 Series - Manual

Limited Warranty Description Where to find (US) Where to find (rest of world) Limited Warranty Information Lexmark International, Inc.furnishes a limited warranty thatthis printer will be free of defects inmaterials and workmanship for aperiod of 12 months after theoriginal date of purchase. To view...

Operating system notice Operating system notice All features and functions are operating system-dependent. For complete descriptions: • Windows users —See the User's Guide . • Macintosh users —If your product supports Macintosh, see the Mac Help installed with the printer software. Operating system ...

Setting up the printer Checking the box contents 1 2 3 1 2 3 4 5 7 6 8 9 Name Description 1 Black print cartridge Cartridges to be installed into the printer. Note: Cartridge combinations vary depending on the product purchased. 2 Color print cartridge 3 Telephone cord Use for faxing. For more infor...

Name Description 8 Installation software CDs for Windows andMacintosh • Installation software for the printer • Electronic User's Guide with Help for Windows and Macintosh 9 User's Guide CD Comprehensive User's Guides for Windows and Macintosh users in printable format Understanding the parts of the...

Setting up the printer on a Windows operating system 1 Before you unpack the printer or attach anything, locate the CD for Windows. 2 Make sure the computer is on, and then insert the CD for Windows. Wait several seconds for the install screen to appear. Note: If the install screen does not appear a...

6 Set the printer on top of the base. Getting the printer ready to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightningstorm. Choosing a ...

Equipment Benefits See this section • The printer • An answeringmachine • Two telephonecords • A telephone walljack • Use the fax line as a normaltelephone line. • Send and receive faxeswithout using a computer. • Receive incoming voicemessages. For more information, see “Connecting to an answeringm...

Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. 1 Make sure you have a telephone cord (provided with the product) and a telephone wall jack. 2 Connect one end of the telephone cord into ...

5 If you would like to use the same line for recording messages on your answering machine, connect a secondtelephone line (not provided) between the answering machine and the other N slot of the telephone wall jack. Connecting to a telephone Connect a telephone to the printer to use the fax line as ...

3 Remove the protective plug from the EXT port of the printer. 4 Connect the other telephone cord to a telephone, and then plug it into the EXT port of the printer. Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note:...

Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see “Using an RJ11 adapter...

4 Connect the other telephone cord from the computer modem to the EXT port of the printer. Using an RJ11 adapter Country/region • United Kingdom • Ireland • Finland • Norway • Denmark • Italy • Sweden • Netherlands • France • Portugal To connect your printer to an answering machine or other telecomm...

You may use an adapter with your printer. Country/region • Germany • Austria • Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in y...

Using a digital phone service The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone servicescan be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port)on an ISDN terminal adapt...

Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer. 1 Lift and remove the control panel (if one is installed). 1 2 2 Choose the correct control panel for your language. 3 Align the clips on the contr...

Adjusting the display for easy viewing You can tilt the control panel display to adjust it for easier viewing. 1 Place your finger in the finger groove to grasp the display from its underside. 2 Rotate the display forward to a comfortable viewing position. Navigating the control panel menus Use the ...

Notes: • An asterisk (*) appears next to a default setting. You may notice this when you scroll through the values in menus. • Default settings remain in effect until you change them. To change them, access the Setup menu and select Change Default Settings . If you want to start a job without making...

Installing the printer software Using the installation software CD (Windows users only) Using the CD that came with the printer: 1 Start Windows. 2 When the desktop appears, insert the software CD. The software installation screen appears. 3 Click Install . Using the installation software CD (Macint...

3 Double-click the CD-ROM drive icon, and then double-click Drivers . 4 Double-click xps , and then double-click setupxps file. XPS driver files are copied to your computer, and any required Microsoft XPS files are launched. Follow theinstructions on the screen to finish installing the patch. To ins...

Use To The Solution Center provides ways to print photos, troubleshootprinting problems, install print cartridges, and performmaintenance tasks. To access the Solution Center select Printer Status and Maintenance on the Productivity Studio Welcome Screen. • Check ink levels, order print cartridges, ...

Connecting the printer to a network Networking overview A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be wired,wireless, or desig...

Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet • A laptop i...

16 Remove the tape from the black print cartridge, and insert the cartridge in the left carrier. 17 Close the black cartridge carrier lid. 18 Remove the tape from the color print cartridge, and insert the cartridge in the right carrier. 19 Close the color cartridge carrier lid. 20 Close the printer....

Wireless Setup menu From here You can Network Name View the current Service Set Identifier (SSID) being used.An SSID is the name of a wireless local area network. Youcannot change this menu item. Wireless Signal Quality Select a Wireless Signal Strength. TCP/IP menu Internet Protocol (IP) specifies ...

Configure IP address If you have lost communication with the printer over a network, select Use DHCP to reestablish communication with the printer. You must assign an IP address in any of the following situations: • You manually assigned IP addresses for the other network devices. • You want to assi...

If your printer has a factory-installed internal print server, the MAC address is a series of letters and numbers locatedon the back of your printer. UAA: XX XX XX XX XX XX UAA: XX XX XX XX XX XX If you purchased the print server separately, the MAC address appears on an adhesive label that came wit...

Finding a printer/print server located on remote subnets The printer software CD can automatically find the printers that are located on the same network as the computer.If the printer and print server are located on another network (called a subnet), you must manually enter an IP addressduring prin...

Information you will need to set up the printer on a wireless network To set up the printer for wireless printing, you need to: • Know the name of your wireless network. This is also known as the Service Set Identifier (SSID). If you do not know the SSID of the network that your computer is connecte...

c Type D:\setup.exe , where D is the letter of your CD or DVD drive. In Windows XP: a Click Start ΠRun . b Type D:\setup.exe , where D is the letter of your CD or DVD drive. 3 Follow the instructions on the Welcome screen to set up the printer. Interpreting the colors of the Wi-Fi indicator light T...

Changing wireless settings after installation (Windows users only) To change your password, network name, or other wireless setting: 1 Click Programs or All Programs ΠLexmark 9500 Series . 2 Click Wireless Setup Utility . Note: You may be prompted to connect the printer to the computer again using ...

3 Follow the instructions on the Welcome screen to set up the printer. Tips for using network adapters • Make sure the adapter connections are secure. • Make sure the computer is turned on. • Make sure you entered the correct IP address. Advanced wireless setup Creating an ad hoc wireless network us...

For Windows XP users 1 Click Start ΠControl Panel ΠNetwork and Internet Connections . 2 Click Network Connections . 3 Right-click your the icon for your wireless network connection. 4 Click Enable , if it appears in the pop-up menu. Note: If Enable does not appear, your wireless connection is alre...

22 Click Start . 23 Click Programs or All Programs ΠLexmark 9500 Series . 24 Click Wireless Configuration Utility . Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. 25 Follow the prompts on the computer screen. 26 Stor...

Switching from a wired (Ethernet) connection to a wireless connection 1 Press to turn off the printer. 2 Remove the Ethernet cable from the printer. 3 Press to turn on the printer. 4 Run the wireless setup application. For more information, see “Run the Wireless Configuration Utility” onpage 202. 5 ...

Switching between a USB connection and a wired (Ethernet) network connection Switching from a USB connection to a wired (Ethernet) connection 1 Remove the USB cable from the computer, and then from the printer. 2 Insert one end of the Ethernet cable into the Ethernet port of the printer. 3 Insert th...

Switching from a wired (Ethernet) connection to a USB connection 1 Insert one end of the USB cable into the USB port of the printer. 2 Insert the other end of the USB cable into a USB port on the computer. 3 On your computer, do one of the following: In Windows Vista: a Click ΠControl Panel . b Und...

Sharing a printer in a Windows environment 1 Prepare the computers to share the printer. a Make all computers printing to the printer accessible through Network Neighborhood by enabling File andPrint Sharing. See the Windows documentation for instructions on enabling File and Print Sharing. b Instal...

Loading paper and original documents Loading various paper types in Tray 1 Loading paper in Tray 1 Make sure: • You use paper designed for inkjet printers. • The paper is not used or damaged. • If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make...

Paper capacities for Tray 1 Load up to Make sure 150 sheets of plain paper • The paper is designed for use with inkjet printers. • The paper guides rest against the left, right, and bottom edges ofthe paper. 25 sheets of heavyweight matte paper 25 sheets of photo paper 25 sheets of glossy paper • Th...

Load up to Make sure 10 envelopes • The envelopes are designed for use with inkjet printers. • The printable side of the envelopes faces down with the flap to theleft as shown. • You load the envelopes in the center of the tray as indicated by theicon. Load them vertically and all the way to the bac...

Loading banner paper in Tray 1 1 Remove the paper tray. 2 Remove any paper from the tray. 3 Push the lever in, and then extend the tray until it is long enough to accommodate legal size paper. 4 Replace the paper tray. 5 Tear off only the number of banner pages needed for the banner. 6 Set the stack...

Understanding and using tray linking If your printer has the optional Tray 2 installed, there is a feature called tray linking that lets the printer select paper from one tray until it becomes empty, and then automatically begin feeding paper from the other tray. You mustload the same size and same ...

11 Press or until you reach the paper type loaded in Tray 2. The type should be the same type loaded into Tray 1. If you want, you can select Auto Detect . 12 Press or repeatedly until Tray Linking is highlighted. 13 Press or until you reach Auto . Tray linking is now set only if you press ; however...

Load up to Make sure 50 transparencies in letter or A4 size • You load letter- or A4-size transparencies. • You remove any paper backing sheets from the transparenciesbefore loading. • The paper guides rest against the left, right, and bottom edges ofthe transparencies. 25 sheets of heavyweight matt...

From here You can Type - Tray 2 Specify the type of paper loaded in Tray 2. Appears when Tray 2 is installed. Tray Linking Set tray linking off or to automatic (on). Copy Source 1 Specify the source, Tray 1 or Tray 2, for the job. Photo Source 1 Specify the source, Tray 1 or Tray 2, for the job. Pri...

Loading original documents into the Automatic Document Feeder You can load up to 50 sheets of an original document into the Automatic Document Feeder tray for scanning, copying,and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. 1 Load an original document te...

Printing Printing basic documents Printing a document 1 Load paper. 2 With a document open, click File ΠPrint . 3 Click Properties , Preferences , Options , or Setup . 4 Adjust the settings. 5 Click OK . 6 Click OK or Print . Using the Printing Preferences tabs Printing Preferences is the software ...

Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. A 1 Load paper. 2 Open a Web page using Microsoft Internet Explorer 5.5 or later. 3 If you want to check or change your print settings: a From the toolbar area, click Lexmark ΠPage Setup . b Adjust the...

4 Click Photos . The Fast Pics dialog appears. 5 If you want to print all the photos or images using the same settings, select the size you want, the blank papersize in the printer, and the number of copies you want. 6 If you want to print one photo or image at a time: a Click the photos or images y...

3 Click Properties , Preferences , Options , or Setup . 4 From the Print Setup tab, select the number of copies to print. 5 If your document contains more than one page, select the Collate Copies check box. 6 Click OK . 7 Click OK or Print . Printing collated copies If you print multiple copies of a...

• .pdf (Adobe Portable Document Format) • .rtf (Rich Text Format) • .docx (Microsoft Word Open Document Format) • .xlsx (Microsoft Excel Open Document Format) • .pptx (Microsoft Powerpoint Open Document Format) • .wps (Microsoft Works) • .wpd (WordPerfect) 2 Press to select Print Files . 3 Press or ...

Printing on both sides of the paper (duplexing) Understanding the two-sided printing function The printer has a built-in duplex unit that lets you print on both sides of the paper automatically. This function is alsoknown as two-sided printing or duplexing. Note: Automatic two-sided printing works o...

Select To Topflip Print the two-sided pages so they readlike the pages of a legal pad. 1 2 Extend dry time Allow the ink to dry for a longer thannormal time on one side of the paperbefore the page goes back into theautomatic duplex unit for printing on theother side. Print Instruction Page to Assist...

Printing on both sides of the paper (duplexing) manually If you want to print a two-sided (duplex) document on a size or type of paper other than plain letter- or A4-size paper,you must use the manual duplex method. This method involves printing the odd-numbered pages, then flippingand reloading the...

Changing printer settings Saving and deleting print settings 1 With a document open, click File ΠPrint . 2 Click Properties , Preferences , Options , or Setup . The Print Setup tab appears. 3 Make necessary adjustments to any of the settings under the Print Setup tab, including those in the Paper O...

4 Press . 5 After changing values, press to save your selections as the default settings. From here You can Set Time Set the current time by using the keypad numbers. Set Date Set the current date by using the keypad numbers. Paper Handling Change settings related to the loading of paper in the pape...

Understanding the Print Files Options menu The Print Files Options menu is for printing files (rather than photos) from a memory card or flash drive. The menulets you specify the paper size and paper type for the documents you want to print. To use the Print Files function,your printer must be conne...

5 Press . 6 If your printer is connected to a network, the following message appears: Also reset all network settings to factory defaults? 7 Press or to select Yes or No. 8 Press . Note: If you choose to reset the network settings, you must go through the network setup process again to rejoin your n...

3 If the printer does not read the Bluetooth adapter, remove and reinsert it. Warning—Potential Damage: Do not touch cables, the Bluetooth adapter, or the printer in the area shown while actively printing from the Bluetooth-enabled device. A loss of data can occur. Also, do not remove theBluetooth a...

Printing using Bluetooth You can print photos from a Bluetooth-enabled device such as a camera phone using a Bluetooth adapter. 1 Load photo paper with the glossy or printable side facing down. (If you are not sure which side is the printableside, see the instructions that came with the paper.) 2 Ma...

Understanding the Bluetooth Default Settings menu 1 From the control panel, press or repeatedly until Setup is highlighted. 2 Press . 3 Press or repeatedly until Change Bluetooth Default Settings is highlighted. 4 Press . 5 After making your choices, press to save your selections as the default sett...

Working with photos Retrieving and managing photos Inserting a memory card 1 Insert a memory card. • Insert the card with the brand name label facing up. • If there is an arrow on the card, make sure it points toward the printer. • If needed, make sure you connect the memory card to the adapter that...

2 Wait for the light located near the top memory card slot on the printer to come on. The light blinks to indicatethe memory card is being read or is transmitting data. Warning—Potential Damage: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while activel...

If the printer does not read the flash drive, remove and reinsert it. Warning—Potential Damage: Do not touch cables, any network adapter, the flash drive, or the printer in the area shown while actively printing, reading, or writing from the flash drive. A loss of data can occur. Also, do notremove ...

Transferring photos from a memory device to the computer using the control panel If the printer is connected directly to a computer, or connected to a computer through a wireless network connection,you can transfer photos from a memory card or flash drive to the computer. Notes: • You cannot transfe...

8 If you want to save the photos in a folder other than the default folder: a Click Browse . b Select the folder you want. c Click OK . 9 If you want to assign a prefix to all of the photos you just transferred, select the check box and enter a name. 10 Click Next . 11 Remove the CD or flash drive t...

Changing the Productivity Studio searched folders preferences 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu, click Preferences . 3 Click Searched Folders . 4 If you want to exclude system folders when looking for photos, select Ignore system folders . 5 Click O...

6 Press to select a photo for editing and printing. 7 Press . 8 Press to select Edit Photo . From here You can Brightness Adjust the brightness of a photo. Rotate Rotate a photo in 90-degree increments clockwise or counterclockwise. Crop Crop a photo. Auto Enhance Enhance a photo automatically. Remo...

5 Press to select a photo. 6 Press . 7 Press to select Edit Photo . From here You can Brightness Adjust the brightness of a photo. Rotate Rotate a photo in 90-degree increments clockwise or counterclockwise. Crop Crop a photo. Auto Enhance Enhance a photo automatically. Remove Red Eye Reduce the red...

Printing photos Printing a photo or selected photos 1 Load photo paper in Tray 1 or in the small media feeder. Note: Load the photo paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Insert a m...

5 Press . 6 Press or to select the number of photos to be printed on a page. 7 Press . 8 If you want to adjust the print settings: a Press . b Make your selections using the control panel buttons. c Press to save your selections. 9 Press to print. Note: To prevent smudging or scratching, avoid touch...

13 Load photo paper in Tray 1 or in the small media feeder. Note: Load the photo paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 14 Press to print your photos. Note: To prevent smudging or scr...

Notes: • Make sure the PictBridge-enabled digital camera is set to the correct USB mode. If the camera USB selectionis incorrect, the camera will be detected as a USB storage device, or an error message will be displayed onthe control panel of the printer. For more information, see the camera docume...

Paper sizes supported Dimensions Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters) 12 Click Print Now . 13 If you want to e-mail your photo greeting card, click E-mail your Photo Greeting Card from the Share tab. 14 From the Send Quality and Speed area of the screen, select the image size. 15 ...

Copying Making a copy You can make a copy using the Automatic Document Feeder or the scanner glass. Use the scanner glass for copiesrequiring optimal reproduction. 1 Load paper. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glassin the upper l...

From here You can N-Up Choose how many pages to print on a sheet of paper. You can chooseone, two, or four pages per sheet. Layout Choose how many copies of an image to print on a page. You can chooseone, four, nine, or 16 per page. Original Size Specify the size of the document being copied. Conten...

Making a color or black-and-white copy 1 Load paper. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glassin the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine cl...

7 Press . 8 Follow the instructions on the control panel display of the printer. Warning—Potential Damage: Do not touch the paper while the printer is actively printing. Copying photos 1 Load photo paper with the glossy or printable side facing down. (If you are not sure which side is the printables...

4 Select Photo . 5 Click Start . The photo appears in the right pane. 6 From the Quality drop-down list, select the copy quality. 7 From the Paper Size in Printer drop-down list, select the paper size. 8 From the Paper Type in Printer drop-down list, select the paper type. 9 To select multiple print...

Making a copy lighter or darker 1 Load paper. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glassin the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings...

6 Press or repeatedly until Collate is highlighted. 7 Press or to choose On . 8 Press . If you loaded the original document in the Automatic Document Feeder (ADF), the printer prints the copies. If you loaded the original document on the scanner glass: a The printer saves the image of the page to th...

Copying multiple pages on one sheet (N-Up) You can fit multiple pages of separate images or pages on one sheet of paper. The scanned images are rotated andresized to fit on the printed page. 1 Load paper. 2 Load an original, multiple-page document faceup into the Automatic Document Feeder (ADF), wit...

8 Press to preview the output. 9 Press to adjust the settings. 10 Repeat step 8 to step 9 as needed. 11 Press to save your settings temporarily. 12 Press . Canceling a copy job You must have started a copy job to complete this task. 1 Wait for the Copy Mode screen to appear. 2 Press . Note: If the c...

Scanning Scanning a document 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencie...

From here You can Scan to Choose the computer receiving the scan, if there is more than one computerconnected to the printer. Color Choose to scan your document in color or black and white. Quality Choose a scan quality: 150 dots per inch (dpi), 300 dpi, or 600 dpi. Original Size Set the size of the...

Scanning in color or black and white 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Note: Do not load postcards, photos, small items, trans...

9 Click Create PDF . 10 If you want to save the scanned image separately, make your selections and click Save . Otherwise, click Cancel when the Photo Save options appear. The software prepares your PDF and opens a Save dialog. 11 Enter a file name for your PDF and select a storage location. 12 Clic...

4 Press . 5 Press or repeatedly until the computer to which you want to scan is highlighted. 6 Press . If you set a PIN during network setup and are being asked for it: a Enter the PIN, select a digit location, and select a value for that digit. b Press . 7 Wait until the printer has finished downlo...

Faxing using the control panel Sending a fax using the control panel Sending a fax using the control panel This is the best way to send a fax if you are faxing documents that are already printed. 1 Make sure the printer is on and is connected to a working phone line. 2 Load an original document face...

Method How to On Hook Dial On Hook Dial is a manual dialing feature that lets you dial a telephonenumber while listening to the call through a speaker on the printer. Itis useful when you must navigate through an automated answeringsystem or enter a calling card number before sending your fax. Note:...

Sending a broadcast fax at a scheduled time You can send a fax to a combination of up to 30 people or groups at a time you choose. 1 Make sure the printer is connected to a working telephone line. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner ...

Receiving a fax using the control panel Receiving a fax manually 1 Make sure the printer is on and is connected to a working telephone line. 2 Make sure that the Auto Answer function is off. Note: An indicator, resembling a telephone handset with the word FAX under it, is shown in the top left corne...

Using Caller ID from the control panel Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly thename) of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax,the telephone number of the...

Forwarding faxes Use the fax forwarding feature if you are going to be away, but still want to receive your faxes. There are three faxforwarding values or settings: • Off —(Default) • Forward —The printer sends the fax to the designated fax number. • Print & Forward —The printer prints the fax a...

Customizing dial settings using the control panel Understanding the Fax Mode menu 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 After making your choices, press to save your selections as the default settings. From here You can 01) Enter a fax number or group of...

Understanding the Dialing and Sending menu Use this To Your Fax Number Enter your fax number by using the keypad. This numberis shown on the cover page of outgoing faxes. Your Fax Name Enter the name of the printer by using the keypad. Thisname is shown on the cover page of outgoing faxes. Cover Pag...

From here You can Blocked Fax Add Entry Add entries to your Block List by using the control paneland keypad buttons. Print Blocked Fax List Print the contents of your Block List. Using the control panel phone book The phone book is a directory of Speed Dial entries (1–89) and Group Dial entries (90–...

Managing faxes using the control panel Setting up a fax footer 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Press or repeatedly until Fax Setup is highlighted. 4 Press . 5 Press or repeatedly until Fax Printing is highlighted. 6 Press . 7 Press or repeatedly un...

Faxing using the computer Sending a fax using the computer Sending a fax using the software This is the best way to send a fax if you also want to save a copy of it on your computer. 1 Load an original document facedown on the scanner glass. 2 From the desktop, double-click the Productivity Studio i...

2 When the Fax Solutions Software appears, as shown, use the “I Want To” menu to: • Send a fax. • Adjust the Speed Dial list and other fax settings. • View and use the phone book, so you can add new contacts or groups, edit or delete contacts or groups, andadd contacts or groups to Speed Dial lists....

Forwarding faxes Use the fax-forwarding feature if you are going to be away but still want to receive your faxes. There are threefax-forwarding settings: • Off —(Default) • Forward —The printer sends the fax to the designated fax number. • Print & forward —The printer prints the fax and then sen...

Use this To Add Contact to Speed Dial list Add a phone book entry to your Speed Dial or Group Dial list. Note: For more information on how to set up multiple Speed Dial and/or Group Dial entries, see “Setting up Speed Dial” on page 174. Adding a contact to a phone book 1 From the desktop, double-cli...

Setting the number of rings before receiving a fax automatically 1 From the desktop, double-click the Productivity Studio icon. 2 From the Welcome Screen, click Fax History and Settings . 3 From the “I Want To” menu, click Adjust speed dial list and other fax settings . 4 Click the Ringing and Answe...

Managing faxes using the computer Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. 1 From the desktop, double-click the Productivity Studio icon. 2 Click Fax History and Settings . The Fa...

Maintaining the printer Understanding the Maintenance menu The Maintenance menu lets you check ink levels and handle various tasks related to print cartridges. 1 From the control panel, press or repeatedly until Maintenance is highlighted. 2 Press . From here You can View Ink Levels See the current ...

Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 3 Press down on the cartridge carrier latch to raise the cartridge carrier lid. 4 Remove the used print cartridge. ...

If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: 1 Click Learn More on the message. 2 Click Report a non-Lexmark print cartridge . To prevent the message from appearing again for the indicated cartridge(s): • Replace your cartr...

If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved,clean the print cartridge nozzles. Cleaning the print cartridge nozzles 1 Load plain paper. 2 Press or repeatedly until Maintenance is highlighted. 3 Press . 4 Press or repeatedly unt...

4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, andthen wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 ...

4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paperexit tray. Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper tray and paper exit tray are dry before beginning a new...

Troubleshooting If you set up your printer on a wireless network, make sure: • The wireless network is working properly. • The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance ...

R EINSTALL THE SOFTWARE 1 Turn off and then restart your computer. 2 Click Cancel on all New Hardware Found screens. 3 Insert the CD, and then follow the instructions on the computer screen to reinstall the software. R ECONNECT POWER SUPPLY 1 Press to turn the printer off. 2 Disconnect the power cor...

Enabling the USB port To confirm that the USB port is enabled on the computer: 1 Open the Device Manager. In Windows Vista: a Click ΠControl Panel . b Click System and Maintenance ΠSystem . c Click Device Manager . In Windows XP: a Click Start . b Click Control Panel ΠPerformance and Maintenance ...

Network troubleshooting Wireless network troubleshooting Check your security keys A security key is like a password. All devices on the same network must share the same security key. Note: Make sure you copy down the security key exactly, including any capital letters, and store it in a safe place f...

Wi-Fi indicator light is blinking orange during installation When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networkingbut cannot connect to the network for which it has been configured. The printer may be unable to join the networkbecaus...

Notes: • If you change network settings, change them on all the network devices before changing them for the wirelessaccess point (wireless router). • If you have already changed the wireless network settings on your wireless access point (wireless router), youmust change the settings on all the oth...

• Your wireless network is using a unique network name (SSID). If not, it is possible that the printer/print server iscommunicating over a different, nearby network that uses the same network name. • The computer you are using is connected to the same wireless network that the printer is on. If you ...

2 Click Programs or All Programs ΠLexmark 9500 Series . 3 Click Wireless Configuration Utility . 4 Follow the instructions on the computer screen, and enter the new network name when prompted. Ping the access point 1 If you do not already know it, find the IP address of the wireless access point (w...

3 Press Enter . 4 If the printer responds, you will see several lines appear that start with “Reply from”. Turn off and restart the printer, and then try resending your print job. 5 If the printer does not respond, you will see “Request timed out.” a Check that the computer has a wireless IP address...

Print troubleshooting Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera M AKE SURE PAPER SIZE IS SET CORRECTLY The printer issues the Paper or Photo Size Error when your chosen photo size does not match the paper size that is set. This typically happens when ...

C HECK PRINT CARTRIDGES If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 181. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. For...

• Envelopes • Iron-on transfers Note: Transparencies may take up to 15 minutes to dry. U SE A DIFFERENT BRAND OF PAPER Each paper brand accepts ink differently and prints with color variations. If you are printing photos or otherhigh-quality images, for best results use Lexmark PerfectFinish Photo P...

3 Press or repeatedly to choose Resize . 4 Press or repeatedly to choose Borderless . 5 Press . 6 Press , or press to save settings. S ELECT THE B ORDERLESS PHOTO FEATURE ( WHEN PRINTING PHOTOS ) 1 From the control panel, press or repeatedly to until Photo is highlighted. 2 Press . 3 Press or repeat...

Photo smudges or scratches To prevent photo smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. Forbest results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24hours before stacking, displaying, or st...

Ink levels seem to go down too quickly These are possible solutions. Try one or more of the following: A RE YOU PRINTING PHOTOS OR DOCUMENTS WITH A LARGE NUMBER OF GRAPHICS ? Because photos and graphics require more ink than text documents do, ink usage increases when you print photosor graphics. A ...

M AKE SURE THE T RUE T YPE FONT IS AVAILABLE ON THE COMPUTER The font you are trying to print may not be available in the program font selection box. Not all fonts are designedto be printed; make sure the font is a TrueType font. See the program documentation for more information. M AKE SURE THE DOC...

Page prints with different fonts M AKE SURE THE CORRECT PRINTER IS SELECTED When printing from an application, make sure the selected printer is the correct printer you want to use to printyour job. It is useful to have the default printer set to be the printer you use most often for printing. M AKE...

3 Select one of the following settings: • Automatic for the printer to determine the quality and speed according to the media type. • Quick Print for reduced print quality and faster print speed. • Normal for good print quality and average print speed. • Best for excellent print quality and reduced ...

White lines appear in graphics or solid black areas These are possible solutions. Try one or more of the following: A DJUST THE QUALITY SETTING ON THE P RINT S ETUP TAB IN P RINTING P REFERENCES • For excellent print quality and reduced print speed, select Best . • For good print quality and average...

3 Make sure: • Set as Default Printer is selected. • Pause Printing is not selected. • Use Printer Offline is not selected. Settings are not saved These are possible solutions. Try one or more of the following: C HANGE TIME - OUT SETTINGS If you press to select a setting, an * appears next to the se...

I S THE PROBLEM WITH THE PROGRAM ? Try printing a different image. If it prints correctly, the problem may be with the program you are using. For moreinformation, see the program documentation. Printing a test page 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, c...

6 Select Local Port , and then click the New Port button. 7 Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctiveprinter name. The name should be in the form \\server\printer . 8 Click OK . 9 Click Close . 10 Make sure the new port has been selec...

Updating the printer software The printer software needs to be updated to run properly. 1 Start Windows. 2 When the desktop appears, insert the software CD for Windows. The installation screen appears. 3 Click Install . 4 When the Existing Printer Driver Found dialog box appears, select Update the e...

7 Press or until On appears. 8 Press . M AKE SURE YOU TYPE IN THE CORRECT PASS KEY If you set Security to High , you must type in the pass key from another Bluetooth-enabled device. Consider setting Security to Low to eliminate the need for a pass key: 1 From the control panel, press or repeatedly u...

Duplex unit does not operate correctly These are possible solutions. Try one or more of the following: C HECK PAPER SIZE AND TYPE Check the paper size and type to make sure the paper is supported by the printer. If you are using automaticduplexing, use only letter- or A4-size plain paper. C HECK FOR...

2 Firmly grasp the paper, and gently pull it out. 3 Close the ADF. 4 Press . Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.Try one or more of the following: C HECK PAPER CONDITION Use only ne...

See “Loading paper in Tray 1” on page 70 and its related topics for information about: • Maximum loading amounts per paper type • Specific loading instructions for supported paper and specialty media R EMOVE EACH PAGE AS IT IS PRINTED Remove each page as it exits, and let it dry completely before st...

Paper jam in the duplex unit 1 Push down on the duplex latch as you grasp the duplex unit. 2 Pull out the duplex unit. 3 Firmly grasp the paper, and gently pull it out. 4 Push down on the duplex latch as you reinstall the duplex unit. 5 Press . 6 On your computer, delete or stop the print job, and t...

Paper jam in Tray 1 or optional Tray 2 1 Pull Tray 1 completely out of the printer or pull the optional Tray 2 completely out of its base. 2 Remove the jam: For Tray 1: For Tray 2: 3 Reinstall the tray. Troubleshooting 231

Paper jam in the small media feeder If the jam is visible from the front and there is enough of the envelope or photo card to grasp, to remove the jam: 1 Pull Tray 1 about 50.8 mm (2 inches) out of the printer. 2 Grasp the envelope or photo card and pull it out. 3 Reinstall Tray 1. If the envelope o...

6 Close the rear access door. 7 Align and install the duplex unit cover. 8 Press . Memory card troubleshooting Memory card cannot be inserted These are possible solutions. Try one or more of the following: C HECK MEMORY CARD TYPE Make sure that the type of memory card you are using can be used in th...

Copy troubleshooting Copier does not respond These are possible solutions. Try one or more of the following: C HECK MESSAGES See “Error messages on the computer screen” on page 256. C HECK POWER If the light is not on, make sure the power cord is properly connected to the printer and to a properly g...

A DJUST THE BRIGHTNESS OF THE COPY 1 Load the document facedown on the scanner glass in the upper left corner. 2 From the control panel, press or repeatedly until Copy is highlighted. 3 Press . 4 Press or repeatedly until Lighter/Darker is highlighted. 5 Press or repeatedly to lighten or darken the ...

Scan troubleshooting Scanner does not respond These are possible solutions. Try one or more of the following: C HECK MESSAGES Resolve all error messages. C HECK POWER If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connec...

C HECK QUALITY OF ORIGINAL DOCUMENT If the quality of the original document is not satisfactory, try using a clearer version of the document or image. C HECK DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner. Partial document or phot...

D O YOU HAVE V OICE M AIL SERVICE ? Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both VoiceMail and the printer to answer calls: • See “Setting the distinctive ring” on page 173. Setting selections include single ring, double ring, triple ring,and ...

4 Check to see if On is selected. 5 If not, press or until On appears. 6 Press to save. C HECK INK Check the ink levels, and install a new print cartridge if necessary. M AKE SURE F AX F ORWARDING IS NOT SELECTED 1 From the control panel, press or repeatedly until Fax is highlighted. 2 Press . 3 Pre...

5 Press or repeatedly until Dialing and Sending is highlighted. 6 Press . 7 Press or repeatedly until you reach Dial Prefix . 8 To change the setting, press or repeatedly until Create appears. 9 Press . 10 Enter the prefix to be dialed before each telephone number. 11 Press to save. C HECK S PEED D ...

C HECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 1 2 3 Reinsert the print cartridges. Received fax has poor print quality These are possible solutions. Try one or more of the following: R EVIEW CHECKLIST FOR SENDER • Check that the quality of the o...

Notes: • 2400 bps is the lowest transmission speed • The lower the transmission speed, the longer it will take your fax to print. • This solution will reduce the speed for future faxes until you reset the transmission speed. Phone Line Busy These are possible solutions. Try one or more of the follow...

No Answer These are possible solutions. Try one or more of the following: U SE PHONE LINE CHECKLIST • Resend the fax. There may have been a problem with the quality of the telephone line connection. • Place a test call to the telephone number to which you want to send a fax to make sure that it is w...

Conversion Failed A TTACHED FILE COULD NOT BE READ OR IS INVALID Make sure the file: • Is in an accessible location. • Has the appropriate security permissions and is not read-only. • Is a valid file of the type indicated by its extension. F AX S OLUTIONS S OFTWARE DOES NOT LAUNCH PROGRAMS When atte...

U SE NEW PAPER Load only plain, unmarked paper for aligning the cartridge. The printer will read any markings on used paper, which could cause the alignment error message to appear. Cartridge Error (1102, 1203, 1204, or 120F) 1 Remove the print cartridges, and close the cartridge carrier lids. 2 Clo...

Clear Carrier Jam R EMOVE ANY OBSTRUCTIONS 1 Raise the scanner unit. 2 Remove any objects blocking the path of the print cartridge carrier. 3 Make sure the cartridge carrier lids are closed. 4 Close the scanner unit. 5 Press . Cover Open Make sure that the scanner unit is closed. Error 1104 1 Remove...

N O IMAGES HAVE BEEN SELECTED FOR PRINTING Make sure that you have selected images for printing. N O PHOTO SIZE OR PAPER SIZE SELECTION HAS BEEN MADE Make sure that you have selected a paper size or photo size. M ORE THAN ONE PHOTO SIZE OR PAPER SIZE WAS CHOSEN Select only one photo size or paper si...

Notices Product information Product name: Lexmark 9500 Series Machine type: 4435 Model(s): W22, W2E Edition notice August 2007 The following paragraph does not apply to any country where such provisions are inconsistent with locallaw: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WI...

Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the UnitedStates and/or other countries. evercolor and PerfectFinish are trademarks of Lexmark International, Inc. TrueType is a trademark of Apple Inc. All other trademarks are the proper...

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or otherelectronic device, including fax machines, to send any message unless said message clearly contains in a margin atthe top or bottom of each transmitted page or on the first page of the transmissi...

Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109), da installare su tutte le linee chericevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presentisu tutte le linee analogiche in Sv...

Off mode If this product has an off mode which still consumes a small amount of power, then to completely stop product powerconsumption, disconnect the power supply cord from the wall outlet. Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumpt...

This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's andits Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers areintended beneficiaries of this limitation. Additional rights Some states do ...